I have purchased 2 Massey Ferguson Tractors from Mason Machinery. Derek in sales along with Ashley in service to the part guys when I need oil’s and filters to the mechanic’s when mishaps happen and I need to get back running… these guys are top notch and I have and will recommend them to anyone!!!
The sales, service and parts staff have been great to work with and I’m not always easy to work with. I recommend Mason Machinery to all my friends.
I bought a new Baler from Mason Machinery last April. My experience with Mason has been excellent. Ashley in parts and the technician Nelson from the Springville store has been great. Minor service and parts have been prompt and got the Baler up and going in a acceptable time. Thanks Ashley and Nelson! Signed Doug Brown
I cannot say enough about the integrity and personable nature that the employees and owners have. They are honest in their dealings, very fair in price and quality of service is top notch. I highly recommend them. I trust them, you should too!
Even though I had no experience buying a tractor, I drug a trailer from Salt Lake City to Springville, and had a new sub compact model loaded inside of 2 hours. Derek was professional and knowledgeable, and the tractor was delivered quickly with a great overview of the operation and features. I may not be in the market for another tractor anytime soon, but Id recommend these guys to anyone in the market for one - Thanks!
Ashley and Matt are fantastic to work with.
I bought a brand new Tractor from Mason Machinery 5 weeks ago.After 11 hours of use warning lights came up. I called my sales person and he was on it right then (Sunday) and Monday bright and early I received a call from the service manager Brad. We spoke of the issues and he had his people out that afternoon and Im not just around the corner.As with all machinery we kind of guessed what it was and the next day they came picked it up and left me a tractor to use. Within a short period of time they had done some test .and it seems it was a manufacturer issue. Now most places Ive done business with would of just put in a new motor told me all was good and be done! No NOT this company the owner got involved after a short phone call and today delivered a brand new tractor to replace the one I had purchased!!!!! Now im no spring chicken but this my friends is called old school customer service as it use to be. I came first, I dont have words to explain how this has made me feel about these people at this company.
It was a very pleasant shopping experience. Everyone was very helpful and friendly.
Super friendly people and great service.
At Mason Machinery I discovered that good old fashioned principles and service that goes above and beyond requirement still existed. One of my best business experiences in Utah. Thank you Dan Schroeder and the crew.
Very helpful parts guy
Had the part I couldnt find anywhere else and were really cool.
I had the part number in hand and they still handed me the wrong part and incomplete