For $13 I think its a joke they hand me my drinks half full basically. I was initially handed one that was full to the brim but it was made incorrectly so they kept it and then I was given my drinks. Obviously I love Starbucks but I think its absurd that theyd do this to their customer this fits into a tall cup just use other cups if this is truly how much im supposed to receive

Very slow. Customer service is awful. Gnats are flying everywhere and the sanitation definitely needs work. I watched how drink items used to make drinks were flung around so loosely. Then to top it off, the Asian lady did not ask me for my name. As you can see in the picture. So my order was sitting on the counter without me knowing.

The store manager is never there I’ve been trying to work here for two weeks and have never gotten a call. I called the store everyday and the manager was not there once(I even ask the employees when the manager would be in and when they tell me the time I call then) The store manager could at least tell me if I would get denied(even though I have all the qualifications to work there). Do not apply to this location unless you want your time wasted.

Staff was so sweet and accommodating! They made my morning.

Not very clean as you can see, heavy dust everywhere, a dirty towel suspended up in the ceiling rafter and broken globe for a light fixture...Nats in the baked goods...

Love me some Starbucks!Had my fall time pumpkin spice cappuccino! Yum!

I love this location! No matter if its morning or afternoon, everyone is always friendly and do their best to get your order out quickly.

I placed an order and received one item that wasnt prepared as requested and the other item wasnt a part of my order. When I contacted the company to ask them to please be mindful of customers orders, I loved the way the manager tried to disguise sarcasm as professionalism and pretended to care.

Best place for a good cup of coffee and a great conversation with a few people.

The experience was good and the store was very clean.

They were super nice. The guys at the window are great when dealing with a rush. Great team work.

Trash distasteful people working here. disgusting coffees it tastes old. I wanted to throw up. Nats fly everywhere. Manager & employees are rude too.

Never have had an issue with my order. The crew is always helpful!

If I could give 0 star I would! They are slow and they don’t give you what you ask for!! This has been the worst location I’ve ever been to!!

This location is peaceful. The patio area has ample seating. The baristas are wonderfully helpful and cordial. When I arrived to pick up my mobile order, the young man informed me that the item was not available. He spoke to a team leader and informed me that I could request a refund in the app; however, he was unclear of how to do so. He referred me to the young lady at the register. As I approached, I noticed that a different item was present and asked if I could get that instead and pay the difference, if there was one. She looked up the item and noticed that it was more expensive. She decided to let me have the item rather than making me suffer through a complicated process. She said it was unfortunate that the app doesnt always notify a customer that an item is out of stock. I agreed. She commented that the item I ordered had been very popular lately. I informed her that it was likely due to the star dash requiring a protein box. All in all, I had a pleasant experience at this Starbucks and plan to return when Im in this area.

My wife loves this location,the line is crazy but like them all,it moves really well

I love this Starbucks location! Everyone is friendly and the baristas do a great job of making my drinks. Theres a nice patio to sit down at and the location is nice. They have wifi of course and the store is nice and clean.

Love the employees in drive thru great additude I always get the iced caramel machiatto made to perfection would recommend

Super quick

Longest cold brew ever. The drink is poured out of a tap...

I love this Starbucks. I drive here past two other Starbucks because the service is great and the line moves very quickly. Worth it.

A good location (as most but not all are).Some people dont like Starbucks hot coffee. I get iced espresso. I think its very good. Almost every other coffee shop that Ive EVER ordered any kind of iced coffee from served me rippoff watered-down and way overpriced garbage. Try to get 5 shots on ice for $4.49 anywhere else (or $4.47, something like that ( its a quad with one extra shot, I usually say five shots on ice in a venti cup (ice to the top, then some half and half.) Ive liked the coldbrew Ive had at Starbucks before too, but its more expensive.If you still want hot coffee, Id recommend a latte (who wants foam?) I do find their regular hot drip coffee, to not be my favorite (but I always prefer iced anyway). Of course filtered coffee is better for you... they say (easy to Google).

A little crowded and busy, but fast service

I go to this Starbucks almost daily because it is within half a mile of my house and office. Today my drink is terrible. I always get a coffee Frappuccino. I hate flavored coffee. Today not only was my drink not full but it has some terrible flavoring in it. This has happened in the past as well. My thinking is they run out of regular sweetener or just dont pay attention and squirt a flavored one in it. There stuff is expensive enough that it would be nice if it was correct. People also dont have time to go back and get it corrected. Very disappointing that this continues to happen. I wont be going back for a while.

Excellent service! Nice and friendly. I discovered my favorite tea combo here.

Always great service, welcome staff and a lot of space to sit. One of my favorite locations to go to

Carmel ribbon frap is so GOOD. This location always gets it right!

We usually have a good visit, but not tonight. The 2 workers left the window open and complained about various things (that should not be done in front of customers) before making our one drink after we were waiting at the window for a while. Morning crew great night crew 👎🏼.

Starbucks and good people on the way home. What more could I ask for. 😁👌

Whoever made my Iced Vanilla Coffee this morning (8/13/2020 at 8:50 am) did an amaaaaazing job! My coffee wasnt bland nor was it bitter! It had the perfect balance of coffee, cream, vanilla syrup and sugar! It was absolutely great! I always need to start my mornings with a nice cup of coffee in order to conquer the day and that starts with a good blended coffee in my book. :)

Great place as always, friendly staff, clean bathrooms and just overall very well maintained. Also, very convenient location.

Location is really on point with the drinks, they always have what I need. Its Starbucks, just be careful not to spend your life savings because youll become addicted in no time.

Lately ordered mango dragonfruit drink. The last one was not made properly. The guy who made it got chatty talking to me about how cool the drink was, which they never talk to you. In conclusion, the dragonfruit pieces were not fresh, were freeze dried as it seemed. And the hot pink color was absent. If they did not have the materials to make my drink, they should not serve it.

We had to repeat our order several times and still it was incorrect when we received it.

Friendly staff, drive thru was fast

Bad attitudes from staff! Better be glad I was in a rush!

Nice place, I work there:)

Even though thai starbucks is always busy they are pretty fast.

Jose & Danielle are the best team leaders ever!

Awesome! They were fast and had great service.

I had such a positive experience! Not only did they get all the orders correct for my whole office, but they even helped me carry all of the drinks to my car! Can not recommend enough

Great customer service and the drinks I order are always made correctly and have good taste ☕️

Staff is amazingly friendly! Love starting my day with them.

Great service, quick drive through service!!

If there’s a line, expect a nice wait. Other than that the service has always been great and my order has never been wrong.

Went inside and ordered a vanilla latte. Instead I got a chai latte. At least when I told the barista he apologized for it and quickly prepared the right order for me. Was in and out in about 5 minutes.

Long wait in drive through... #worththewait Staff was super friendly. Even updated me on pay it forward. So delicious

Wonderful staff and great timing considering the how packed Starbucks be in the morning

Best Staff Ever!!! I always feel welcomed at this location no matter what time I arrive...

Perfectly made!

This location has really fallen off. On New Years Day waited in drive through almost 20 minutes, and get up to window and no one is there. Finally young female teenager comes to the window but never says anything and is talking. At about 7 minutes of sitying there, she looks over and ask, what did I order? Im like seriously. Then another young male teenager says ummm did you pay yet and what did u have.. Then he is oh ok ok... After paying and confirming order, they are like Have a great day... Starbucks yall gotta do better...

So efficient!

I see other reviews written here about waiting too long and other petty reviews, and I think it’s ridiculous to give such scathing reviews. What these people don’t realize is that other locations are shutdown due to COVID-19 and this location has extra customers that would normally be going to the other locations. Not to mention we’re in the middle of a pandemic, and these customers should be thankful that Starbucks has remained open for them. Rachel at this location was very accommodating and friendly!

Excellent customer service! And of course my coffee was great 👍

SLOW SLOW SLOW!!! Decided to stop by on my way to downtown on a Saturday afternoon and took like 5 mins to get my order and at least 10 mins to my drink! The cashier was nice and apologize but the point is that it took about 15 mins to get ONE drink!

Always great coffee.

Very nice coffee symbol in the morning espresso shots on the cup of tea and some sandwiches very nice

This location is horrible...waited 30 min in line with only 1 car in front of me the whole time...and then proceeded to get my drinks which were drenched in caramel, lady said I was tripping and it was espresso smh Never going to this location again

I ordered a chicken & quinoa salad today through Uber eats and the salad is spoiled. Ive tried calling the store multiple times allowing it to ring 10 plus times. No one answered the phone. I am very disappointed.

Love it first time at this location and they did an amazing job

My favorite Starbucks to go to! The customer service in the morning is AMAZING!

Meh

Fast, friendly, and they thanked me for wearing my mask even though I was in my car.

This location Promenade and 90 is super fast in the morning around 7am. Hardly any long lines. My order is always ready when I place it on the app. Great service!

Absolutely horrible location they’re always out of thing and like to substitute ingredients. some how my drink ended up with coconut in it 😐 I’m allergic to coconut.

Great! So fast

Im here every other morning. The line moves quickly, and the staff is always really sweet!

I go there a lot on my way to and from work. The staff are always so nice and personable.

They was super nice and helpful I will go back again

Quick service love it

Love Starbucks. What else can I say. Great service and d er delightful coffees.

Staff wasnt the friendliest and got our order wrong, twice!

Cleaner bathrooms and Ill give you five stars !!! Wonderful staff my drinks were FLAWLESS I really appreciate it. Please fix the bathroom seriously. I dont even want to mention what I saw.

Great Customer Service!!

Getting sick of waiting up to 15 minutes because people in cars have such high priority. As usual just finished my food 5 mins before drink came out

EVERYTIME I go there my order is made wrong. EVERY SINGLE TIME. The other day I picked up an online order, got to my car and realized it was wrong. I went back to the door and they had locked it. I knocked. Several people looked at me and didnt even acknowledge me. They just ignored me.

Friendly, fast service!

This location is the Best

Great service friendly servers felt safe

It bad you couldnt get a drink.

You order A they prepare Z

They rush you horribly through drive- thru. Do not take time to warm up the food correctly. I come basically every other day, and my drink is made correctly maybe twice. It’s not good customer service to rush a customer.. Time management is a plus but not when it’s at my expense. Cold food and incorrect drink

Just went through the drive through and was told they are out of ALL hot teas!?????? How?. And since it is a one line drive through, Im forced to wait in line with 4 cars ahead of me. How do you run out of ALL tea bags??

My favorite Starbucks! Always have great customer service!

Very nice and courteous workers. Sometimes the line is to long since they are not letting customers inside.

I liked the decor. Great services. Food was good. Affordable prices.

Amazingly quick and they got my order perfect.

Great beverages. Great Restaurant.

Everyday I get my coffee and the smiling faces and impecable service from the sweetest people on earth. They make my day, I leave smiling everyday with such a great start. The staff is a blend of smiling faces, great manners and honestly the best service in town. Love love love this place !☕👍🌞

Not much space on the parking, but there is a drive-through. ordered online and it was ready when i arrived 5 min later. drink was very tasty and well made. overall a great experience.

Great place to work on your laptop. It has lots of plugs, fast internet, nice people and around 10 to 15 places to seat.

Quick drive thru during Covid@19am,Staying safe!

Never complain about Starbucks because their coffee is awesome, but on new years eve, they have me my coffee with the to all spilled, it even looked like it was used, and did not put on a cup sleeve, they just put the cup inside another cup...

Starbucks always has what I need!!!

Good place

Restroom was dirty.. floors and corners behind counter were dirty. Gnats flying in glass with cakes and crossiants. Wait was long. When received beverage was not given the holder do that the drink would not be hot in my hand.. when I asked the sever told me I could get one from the counter..I was a bit offended because I watched as she gave out other drinks and she placed one on the other customers cups. Maybe I didnt look the way she wanted...

Taking your order they tend to talk done to you. But try the rest of the staff is great. The guy with blue hair has great customer service. Makes coffee quick.

Love this place. They have the best selection of cups and other gifts. They are ALWAYS fast and extra friendly!! The guy with the blue hair is great!

The Barista was amazing and so helpful - my friend was a first time Starbucks visitor and she helped him with his order!

Fantastic location with friendly associates who are fast and efficient! Mandy is the absolute best!!