Tom at ASAP was very helpful and knowledgeable. He knew exactly how to address the issue I was having and spent time explaining it to me!
Absolutely wonderful customer service! I called with some questions and i got very helpful answers. I had a small issue but they treated me like I was a big job customer! I highly recommend ASAP Hydraulics!!! They have my business forever.
I needed to replace an odd hydraulic pump. Tom took the time to find an exact replacement (not an easy task) and got me back up and running. Theyre also my go to source for hose and fittings
So today I went to ASAP to get a small section of steel tubing made (only about 2 long with 3 bends in it). I was told by the older gentleman working there that, yeah I can do that, but I dont have time for something like that Im only one guy. Didnt even offer to do it at some point, just flat out refused to even consider doing this for us and was very rude in doing so. I have never experienced service like that, and have always been treated good by Andrew. But with how we were talked to by the older gentleman today, I dont know that well be returning.
Great shop, Ill never go anywhere else. They have a huge selection of pneumatic, hydraulic, or fuel fittings and hoses. If they dont have it they can usually get it within a week. They also rebuild cylinders at very reasonable rates!
Amazing service. Above and beyond...
I work for a mobile rock crushing company, we were set up on a construction site near State College when our crusher blew a hose at 4:00 pm on Friday. I went to the local NAPA dealer and they didnt have the British hose ends I needed. I called several hydraulic places locally and no one had what I needed. I found ASAP Hydraulics on google and called them at 4:51. They stayed open late and were able to help me in no time at all. No extra charges or games! And we were back to work without a problem!
BEST CUSTOMER SERVICE! These guys dont just sell hydraulic hoses and fittings...they solve problems.
Sold me a pressure washer hose.. 6 months later it had a bunch of kinks and bare wire showing, brought it back, the owner was so rude. His emoloyee was awesome, they exchanged it one time. Same haplened to the new hose. I took it back . They said theyd only splice it. They did that, hallened again even worse and now it has 3 splices, wire sticking out all over it, its blown 3 times! And it leaces a puddle of blue chalk everywhere I drag it. They should have resolved it by returning my money. Not to say they dont know what they are doing, but dont buy one of their blue pressure washing hoses. They are the worst money can buy. The hoses from northern tool are non marking and last for years.
Very helpful employees. clean shop with a wide range of products