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Moore Eye Center
2545 Northwest Loop, Stephenville, TX 76401, United States
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Moore Eye Center
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Tr
Review β„–1

I am blown away by the intelligence and willingness to explain things in a simple way. I trusted only her when my son had a fleck of metal in his eye and she did her magic again! This is the only place to go to for eye care! I highly recommend this doctor or any doctor she works with.This is based on my experience with doctors as RN . I was so surprised she was able to explain my eye problem on a biological standpoint but she was exceptionally well with explaining my sons eye problem to him and I noticed she didnt use medical terminology withI worked as a Registered Nurse in the Houston Medical Center and she is among the prestigious league of doctors working in the medical center.! I worked with the best in Cardiac and ER among other areas. I earned my degree in Nursing living in the dorm in the medical center TWU located in the Houston Medical Center Houston and I spent many hours with the physicians and I honestly believe that she could be practicing there making more πŸ’°πŸ‘πŸ‘πŸ‘Stephenville is lucky to have her here!I appreciate you I applaud your intelligence and I see that you care! Thank you for getting us fit in your schedule! She is in demand folks!!FYIThe selection of shades is just unexpectedly cool 😎 its Gucci and Ray Ban kinda cool.

Ra
Review β„–2

No one called to tell me that were not an in network provider prior to my visit, and I sent in all of our insurance information well over a week ahead of time. I was informed upon arrival for our exams. They could do a better job of notifying patients about this prior to appointments so that you could be prepared to pay a much higher price when you go. Appointments were made on my holiday off work, and my kids day out of school at this location because they were listed as an in network provider, and it was planned well in advance for that reason. They do not need to wait until your arrival at your appointment to inform you of things like this.

Ja
Review β„–3

I am never disappointed with Dr. Moore. He is very informative. I never feel rushed. He has a very good demeanor and gets to know his patients. I would definitely recommend anyone to his office. Jasmine in the front was so kind and helpful as well as the rest of the staff. You really get a welcoming feeling when you come in. Very happy with my experience. Thank you!

Di
Review β„–4

I had the first thorough eye exam of my life at Moore Eye Center with Dr. Watt. The experience was very easy. Jasmine, the receptionist, was so very professional, kind, and efficient. The techs, Luz and others, were also very competent and patient. Dr. Watt answered all my questions and explained my results thoroughly. She was very professional, and I left there with a good understanding of my eye health. I highly recommend Moore Eye Center!!

Sh
Review β„–5

Arrived 30 minutes prior to scheduled appointment. Numerous people arrived after me and were in and out quickly. I waited over an hour to be called back and was called back only after asking if they had forgotten about me. After getting back to the room, the doctor finally came in and told us they messed up and apologized. He offered us 50% off of our visit. But the staff didn’t apply the discount upon checkout.

Da
Review β„–6

Dr. Moore and his staff makes each patient feel important. He listens to all concerns and takes his time with his exam. Everyone in his office seems happy about being there. He is great with kids as well. My son was nervous about his first eye visit, and they did a great job of explaining the whole exam process to him.

Mi
Review β„–7

I was very pleased with my experience for my annual eye exam. The staff was very friendly and polite! The Technician (I’m embarrassed to say forgot her name) was very knowledgeable and administered the exam with professionalism. Dr. Moore provide a thorough exam and explained the results . I would highly recommend Dr. Moore for eye care!

Ju
Review β„–8

The experience at Dr. Moore’s office is always a delight. This morning I showed up at the wrong time and they accommodated me anyway. The staff goes out of their way to make you comfortable and to make things work out. Dr. Moore is a delight, very professional, top notch, but he has a warmth about his demeanor as well so that you always feel welcome. He asks questions without being invasive so that you know that he actually cares about his patients. So you get the best eye care and from a caring professional! His staff is amazing!

Pa
Review β„–9

I have been seeing Dr Moore for 10+ years. I always feel like I get the best exam ever. The diagnostics are state of the art and the expositions of what they mean are stated clear and I walk out understanding all about my eye conditions and how to take care of my eyes. Exceptional staff are knowledge, helpful and always friendly.

De
Review β„–10

The Clear Optical staff and Dr Watts were fantastic with our whole family! They are very detailed, give great care and are focused on your eye health! Thank you!

St
Review β„–11

The staff are friendly and attentive, I met Dr. Wyatt. She was personable and had great tips and suggestions on contacts. Would recommend to anyone looking for a new eye doctor.

Eu
Review β„–12

The staff at the Moore Eye Center were super professional, knowledgeable and friendly. Dr. Watt is a such a professional Optometrist. She was extremely thorough during the entire visit, making sure that I didn’t have any other questions or concerns. I would definitely recommend The Moore Eye Center and Dr. Watt for anyone needing to see the optometrist.

Be
Review β„–13

My husband and I are new to the area and this was our first visit to Moore Eye Center. From the online registration to our reception, the care provided by the technicians, our exams by Dr. Watts, and ultimately our check out, we were very happy with our care and treatment. We feel confident about the care we received and are relieved that we have found our new eye doctor.

D.
Review β„–14

Dr. Moore and his staff are the best. I’ve always felt like I got personalized service and the very best of care when I went there. He seems to really care and he doesn’t mind answering your questions. I highly recommend this facility for all your eye needs.

Er
Review β„–15

Very nice atmosphere and professional setting. The staffs were very helpful. And also great pricing on their contacts

Pa
Review β„–16

I had a great eye check up, my wait time was very short . The staff was very professional, informative, friendly and caring. I love Dr Moore and his staff 😊

ko
Review β„–17

Quick and professional. In and out within 30 minutes

Ka
Review β„–18

I went here a year ago and I am still upset with this business. I had the ability to go to a different eye doctor this year and it highlighted the problems clear eyes has. They are expensive, they do not mark prices on frames, they make you wait for everything, and the staff doesn’t seem to care about clients. The doctor was pretty nice, but they don’t listen and only recommend Bausch and Lomb for contacts. I hate that brand but they really insist. I ended up buying my contacts elsewhere. Don’t go here

Ja
Review β„–19

I will never do business with them again. The lab manager was so unprofessional and rude. The way my order was handled was unacceptable, I received the wrong frames and they asked if I would like to keep them instead. I paid good money for a product that I expected to receive. $270.20 to be exact. I requested a refund and all I received was $69.45. Paying Customers are what keeps you in business. Dr. M please fix this

Sc
Review β„–20

Great place to go to handle your vision needs. Staff were courteous and attentive. Dr. Watt was very knowledgeable and personable. Highly recommended. Will definitely go back.

Mi
Review β„–21

Beautiful brand new office! Dr. Watt was very professional and knowledgeable! All assisting staff also great and helpful! Highly recommend!

Ra
Review β„–22

Great staff. Everyone was very helpful. However, it did take over an hour to get into a room to see the doctor.

VI
Review β„–23

The receptionist and employees were kind and courteous. I was checked in and saw the doctor promptly. Dr. Moore is always friendly and kind and gives me a thorough check-up.

Se
Review β„–24

Dr. Moore & his associates are welcoming & professional. The offices are ready to serve the needs of each patient. The decor is refreshing.

An
Review β„–25

Always know I am getting the best and most thorough eye exam possible. Dr Moore is friendly and knowledgeable. The office is clean and well staffed. Would highly recommend.

Li
Review β„–26

Was a very friendly place . Dr Watts was very informative when I asked questions. The girl that helped me pick out glasses was great . I would recommend to family and friends.

Cl
Review β„–27

This office is so fun! So professional! Modern eye care that is thorough and accurate. I highly recommend Moore Eye Center.

Pa
Review β„–28

In my opinion very professional eye Care. They are always very attentive to your needs. I have always been very pleased.

El
Review β„–29

All the girls where nice and professional and very quick. One of the nicest office’s I’ve seen.

La
Review β„–30

Best experience at with an eye doctor I have had in a while. Very nice office/staff. Thanks!

Ka
Review β„–31

Everyone is very tentative and nice. Dr. Moore is always pleasant and addresses any of your concerns.

Wl
Review β„–32

What a great staff, took care of my eyes and took the time to teach my son how the machines worked!

Gl
Review β„–33

Great service, very nice facility, great staff! Highly recommend Clear for your eye care needs!

Am
Review β„–34

My daughter, who is a college student and LEGALLY BLIND IN ONE EYE, went there for her annual exam. While she said the doctor was nice, she was overcharged for her exam β€œdue to covid” and was not told about this additional charge ahead of time. If they were so worried about covid I would think their receptionists would be wearing their masks correctly and not under their noses. After the exam, she was asked if she wanted to pick out her frames. She had opted for somewhere cheaper because, COLLEGE STUDENT, and told them no thank you. Conveniently their internet went down right then and she was told her prescription would be emailed to her when it came back up. That was 5 days ago. She called the following day and was told it would be done after lunch - it wasn’t. She was then told that afternoon they were going down a list and to have a great weekend. So here we are, 5 days later and we were told the Dr won’t be back until Thursday and only he can put in her prescription (which he wrote down on her intake paperwork and conveniently took with him to a remote part of the world that he’s working at now) as he’s the one who did the exam. According to the office manager who refused to give her name, she was having difficulty reaching him because he’s working on a mobile unit that only has enough internet to run that clinic. But I thought he took the paperwork with him to input it there? Miss Office Manager was EXTREMELY condescending, rude and downright lied to us assuming we were stupid. I’m in the medical field and this is by far the most unprofessional experience I’ve EVER had! We will only not be returning, but we’ll be reporting them as well. Save your time and your money - a preschooler playing doctor could’ve gotten this done correctly in less time.

Ev
Review β„–35

First off, I waited an hour before I was seen on Thursday and then during my appointment the internet went down. I get it things happen so I called the next day and was told it would be done after lunch. I call at 2 and it’s still not done. It is now Tuesday and my prescription is still not updated in my chart, when Dr. Moore wrote my prescription on my intake paperwork. When I called today, I was told that the Dr. wouldn’t even be in the office until Thursday the 9th. The receptionists were rude and condescending way before I started to get very upset. I am legally blind in my left eye and my right lens has a scratch in it which is one of the reasons I even decided to come here to begin with. Not only that but there was a machine called the optimax that is being used in place of dilation (which isn’t included in a standard exam) during COVID. They did not inform me that the optimax is not included in my insurance and are trying to charge me an additional $30 because of their lack of responsibility. If I could give negative stars I would.

La
Review β„–36

My visit was great! Thank you and I will see you next week

Le
Review β„–37

Too long of a wait time to see the doctor with an appointment. Waited over 45min in the exam room for the doctor. Other than that it was good.

Ni
Review β„–38

Great place! Everyone is very friendly and helpful, and they have a great selection of frames to choose from.

An
Review β„–39

Everyone was helpful and friendly! Dr Watt is amazing and answered all of my questions!

je
Review β„–40

Everyone is so friendly and the Drs are very knowledgeable. Best eye facility I’ve ever been to!! Highly recommend!!

Cr
Review β„–41

Fast and efficient. Everyone was very nice and professional!

De
Review β„–42

Everyone is so kind and helpful and so detailed!I will only see these Doctors and their staff for my eye care needs!

Ry
Review β„–43

They’re honestly not even worth the one star. I had a horrible experience when I went there, gave them another try and will NEVER go back. I went to get contacts and this female doctor there kept pushing me to use this other brand then what I normally use, I told her I did NOT want them and she sent me home with them anyways and they were just as awful as the office I got them from. I will never be going back

Je
Review β„–44

The entire process of the examination was so professional and everyone was so courteous. Top notch organization

Da
Review β„–45

They have a very friendly and helpful staff. Dr. Watt explains things and seems genuinly concerned with keeping my eyes healthy. The new office is spacious and kept clean. The only problem I have is that they change out frames often. There is a great choice but if I like a frame it isnt available and when I get new frames, when I come back in there is always ones I find I like better and wished it had been available when I had to buy a new one.

Ro
Review β„–46

Been there twice and the staff and doctors are great they are very professional

Mi
Review β„–47

Dr. Moore and his staff are always friendly, comprehensive and helpful!

De
Review β„–48

As always I was taken good care of in a professional manor.

An
Review β„–49

Dr Moore and the staff are always very attentive and easy to work with. It is very, very clean!

N
Review β„–50

Went in yesterday, and the visit was 5 star until it got to selecting and buying eyeglasses. Then things went very sour. The technician took down my selection and added up the price. It was WOW. I reminded her that our insurance was supposed to pay part of the bill. Disregarding my concern, she just took my credit card and went away. She came back with a charge for the full amount. I asked her isnt the insurance was paying any of the bill. She insisted my insurance did not cover any part of this transaction. I told her I would have to call the insurance company and tell them. She said that was fine and gave me some names for the insurance to contact. When The insurance told them that they did cover part of it, they got on a conference call with my wife and and the insurance company and wanted to argue some more. Finally, the next day a credit was issued. Also they issued a credit for an overcharge against my wife from a few weeks ago.So. . .They do a good eye exam, but keep your hand on your wallet when you get up front.

Ki
Review β„–51

Great experience from the moment I walked in, great staff and very efficient.

la
Review β„–52

Best eye doctor ai have ever been to. The staff is very professional but have a small town good friends feel to it. Dr Moore doesn’t have time for any new patients but he is a very caring and professional doctor. He office can accommodate any and all new patients and truly care about your eye health They also have anew line of their own brand of cute eye glasses, alone with Costa, Ray Ban and many other brands of sun glasses 😎

Te
Review β„–53

Excellent care, they honestly care about the health of Your eyes!

AM
Review β„–54

Friendly and helpful doctor and Molly the obstetrician was SO SO helpful.

Sh
Review β„–55

Very pleased with the friendly staff and nice facility. I felt my eye health was as important to them as it was to me. Dr. Watt is very thorough and pleasant!

Be
Review β„–56

I took my son to Moore Eye Center because I noticed he was having difficulty seeing. The entire staff, the optometrist and opticians, made my son feel comfortable (a potentially unnerving process for a kid) and actually enjoy the process of getting glasses. As a parent, their integrity when it came to which glasses were best (most durable and cheapest to repair) and the way they treated my son, I highly recommend them and, as someone who needs glasses also, I plan to visit them as well because they have a great selection of frames to choose from. It was worth the drive from Glen Rose.

Pa
Review β„–57

Great Doctor, and staff. Highly recommend!!! Very thorough!!

Qu
Review β„–58

It was a very positive experience. Everyone was extremely friendly, professional and, helpful throughout the eye exam and process to get new glasses. I definitely recommend them!!

Me
Review β„–59

I felt like I was a cow going through a sale barn. I was not impressed with the customer service.

Kr
Review β„–60

Absolutely the best eye exams we have ever had. Super friendly staff. Answered every question and did not rush us at all.

Mi
Review β„–61

Very helpful and professional staff.

Lo
Review β„–62

The friendliness of the staff is great!

Jo
Review β„–63

Every one was pleasant and friendly.

NA
Review β„–64

Beautiful facility, and we were waited on promptly and efficiently. The test for taking a picture of your eye, was uncomfortable and took too long to get positioned properly. All else was fine. Took about an hour. Check out took too long, need a printer at the front. We will use this clinic in the future.

Ra
Review β„–65

All Personel we’re very friendly and professional! Staff worked together to give me best product at best price. Staff helped decide on best product and best fit for my individual eye glasses. Lady Doctor was super professional and explained all aspects of test and eye health! I’m not easily impressed, but was greatly impressed with the cleanliness of there office and the professional attitude of every individual working at this office! I Very Highly Recommend this business and the Lady Doctor!

Je
Review β„–66

I LOVE Dr. Moore and his staff. I love a doctor who remembers you and what you were doing the last time he saw you. The young lady who helped me pick out glasses was phenomenal.She was helpful, honest and understood what I wanted. I will never go anywhere else!

Su
Review β„–67

Today l visited Dr Moore. Everyone was wearing a mask due to the pandemic. Thank you. It was great meeting Genie at the door. She acted as though she had known me for years! So sweet! Shortly after arriving l was called back (hardly any wait time)! The assistant took me through a gamut of tests and was very patient, polite, and caring. Once completed l was introduced to Dr Moore. He had my results of the tests and let me know of any issues l may have in the future. I can’t say thank you enough for taking the time getting to know me as an individual instead of a file or number. Moore Eye Center you are #1 in my books!

Ma
Review β„–68

A very new and efficient building. Great Workers and doctors. Never too busy to answer any questions or concerns.

Ly
Review β„–69

I love the friendly and caring people here, the service was excellent! Definitely surpassed other places Ive gone to. Their machines are so up to date too! I loved it here and will be recommending this to everyone!

La
Review β„–70

Great experience. I haven’t been to the eye doctor since I was a kid. This was much better than I remember from back in the day. Dr. Watt is great! Highly recommended.

Af
Review β„–71

Everyone was super friendly and positive. From the woman who checked me in, to the woman who did all the prep tests (eye air puff and such), to Dr. Watt, to the woman who helped me pick out frames (she got a different pair of frames out based on every detail I said I liked or disliked). The whole experience took 30 minutes and was pleasant in its entirety.

Sh
Review β„–72

I have been very happy at Moore’s Eye Center. My family has been going to Dr. Moore since he opened his office in Stephenvile. His exams are detailed and he and his staff explain what is being done!

Ye
Review β„–73

Very clean and comfortable place. Nice and knowledgeable staff who make sure you’re taken care of and understand everything. Thank you Dr. Watts and team!

Ca
Review β„–74

Dr. Moore is very nice and competent, staff are friendly and professional. Genie is very welcoming to patients. The new office is first class!

Pa
Review β„–75

Excellent care.

Ro
Review β„–76

Dr. Moore and his team always provide great care and great service. I can almost always schedule an appointment at a reasonable time and in a good timeframe. I rarely have to wait and, if I do, the staff is good about communicating to me. I would highly recommend Moore Eye Center to others.

Ta
Review β„–77

I asked when I called to make an appointment for them to check into our insurance plan and make sure it would pay as last year. I never heard back. I assumed everything was fine. My mistake. My husband went in today and after he had his exam and went to desk to checkout they told him he had to pay up front then insurance would reimburse him. Also insurance wasn’t paying but for partial eye exam now only $60 and only $60 instead of $150 like always on new frames. This has never happened before. We pay a fortune for health insurance with vision care and would like to use it. I immediately got policy out and we are allowed a routine vision examination every 12 months with a $10 copay then 100% coinsurance. Eyeglass frame- $150.00 allowance. Eyeglass lenses- one pair every 12 months. Bifocal-lined eyeglass lenses- $10 copay then 100% coinsurance. I called and talked to insurance department at Moore Eye Center. She said United had changed to Spectera and they were not a contract provider for them. She said person that took my insurance information over the phone should have told me this. I told her she did not and I had ask person making my appointment several times to check out my insurance before the appointment. She agreed that someone would. I called United Healthcare. Spectera Eyecare Network will not go into effect until October 1. I have a letter from United Healthcare stating this sent to me by our employer. We will be issued new cards for providers at that time. So my current insurance with $10 copay and 100% coinsurance is still in effect. $150 eyeglass frame allowance and $10 copay on bifocal lenses. They were going to charge my husband $200 today for new glasses plus the $115 for eye exam. He refused the new glasses. I have been waiting on call back from manager of Moore Eye Clinic since 11:30. At 3:30 today I did get a call back from the lady that took my husband’s insurance card when he arrived this morning. She was very nice and apologized for not letting him know that they are not a provider for United Healthcare Vision only medical. She could not help me any further and as I had requested before I asked for the manager. She had been on line listening and as I was talking she spoke up. She had been doing research on what I had told them about Spectera not going in effect until October 1 with our United Healthcare policy. She was very professional and respectful and had seen that I had asked when I made appointment for insurance department to let us know if our policy would be in network at Moore Eye Center so we could receive benefits we pay for. She apologized that both ladies had not done this. She said she would take care of this problem. When you give insurance information now you will be told what your insurance will or will not provide. That way you have a choice. I appreciate her response and her taking care of the situation in a professional manner.

Al
Review β„–78

It was very professional and all of the techs were very helpful and knowledgeable. Dr. Watt is excellent at her job and takes care of business in a very professional manner. All in all, everyone made our visit a very comfortable situation.

Le
Review β„–79

Dr. Watt is amazing! I have known for 20 years that I have dry eyes, but no one had ever told me I could do something about it. She took the time to talk to me and figure out that having dry eyes has been a big part of the problems I have. We now have a plan in place to help alleviate my symptoms. I can’t say enough good things about her!!

Jo
Review β„–80

The doctors and staff are polite and a pleasure to do business with. During my exam an elderly lady was having trouble positioning her head to run the tests on her eyes. The techs were very friendly and gentle with her. I highly recommend Clear Eye for all your optic needs.

Mi
Review β„–81

Dr. Moore is great! I love his staff. They are very kind, helpful, and friendly.

De
Review β„–82

Super nice staff and office. Got right in and was able to pick out glasses with help from friendly and knowledgeable staff.

Ro
Review β„–83

Clear Eye in Stephenville (Dr. David Moore) and his Clear Eye Clinic in Ft. Worth ( Dr. David Moore and Dr. Ervin) are the ABSOLUTE BEST EYE DOCTORS!!!! Stephenville is so blessed to have this eye center and Dr.Moores Clear Eye center at 5912 Convair Dr. in Ft. Worth (4 miles from Benbrook) that is open until 2:30 on Saturdays. Both Doctor Moore and Dr. Ervin treated me Saturday for a toxic chemical burn on my cornea and by Monday it was healed because of their expert treatment! The doctors and staff are the VERY BEST in North Texas!!!

Co
Review β„–84

Everything was great.

Ki
Review β„–85

Switched eye doctors and they found two stigmatisms I didnt know I had. Previously was seeing another eye doctor for 20 plus years and not once did they mention any stigmatisms. They fitted me with amazing contacts and not a basic brand. Gave me coupons to use for eye solutions and offered new brands for me to try because they informed of the changes in formula of the brand I was using. So informative and professional.

Sh
Review β„–86

Doctors and staff were very nice and super helpful! The wait time seemed a little much to me but the care I received was definitely worth the wait! Would recommend to anyone!

Fo
Review β„–87

They are very helpful through the whole process. When it came down to picking out the glasses, Jasmine did a wonderful job and they were all very respectful.

Jo
Review β„–88

Dr. Moore is a trusted professional. I recommend his Eye Center to everybody. The new facility is beautiful and he and his staff are dependably cordial and efficient. Thank you.

Ca
Review β„–89

Dr. Moore and staff are always friendly patient and professional. My mother is treated so kind and it makes what is a stressful situation for her much more bearable. Thank you.

Ro
Review β„–90

Super friendly and professional. Took my daughter for appointment. Everyone was very nice and helpful. They explained everything in great detail from the exams to what my insurance covered to picking out the glasses. Definately 5-⭐️ Business!!!

Sh
Review β„–91

BOTH DOCTORS ARE VERY KNOWLEDGEABLE-STAFF IS KIND AND HELPFUL

Bi
Review β„–92

Dr. Watt was great! The new facility is fantastic with plenty of parking. Great job Dr. Moore!

Fr
Review β„–93

Office is great. Office employees were wonderful. Great atmosphere and experience

Ja
Review β„–94

I saw Dr. Watt today and she was awesome. Everyone at the Clear Eye Center was courteous and helpful. Dr. Moore and Dr. Watt are outstanding.

Ma
Review β„–95

The new office is amazing! I liked the tall ceilings and spaciousness of it.

Pa
Review β„–96

Wonderful experience. Optometrist outstanding, explained my eye exam . Glasses were fun to choose. Very helpful young lady. Thanks

Se
Review β„–97

Very nice, clean, new office. Sanitized everything before use. Everyone was very nice & helpful. Dr. Moore friendly as ever

Li
Review β„–98

Dr Kristen Watts was great and very knowledgeable. Kailei who helped me with my glasses was awesome!!! I asked her to tell me truthfully and not let me get any old lady glasses. She did just that!! Love my new glasses.

Lo
Review β„–99

The new building is just beautiful. Everyone is always friendly and helpful.

ch
Review β„–100

Clean and sleek office. Staff is very helpful. Good service.

Information
16 Photos
100 Comments
4.9 Rating
  • Address:2545 Northwest Loop, Stephenville, TX 76401, United States
  • Site:http://mooreeye.net/
  • Phone:+1 254-968-2345
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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