Ladies restroom are dirty! Reported to store manager last month. Then today was in the store again and went to use restroom and once again very very dirty, actually worse. Toilet bowls didn’t seem to have been cleaned in weeks. Reported it again 👎.

Horrible drive up is very good but there is always one person that I get and she is horrible. Should not be working in pharmacy

I never had a bad experience. They are always willing to help out as soon as possible. Staff is friendly and store is organized

Very helpful

Very rude manager. Refused to take back defective merchandise. Horrible experience with cashier as well. People are rude and lack proper customer care training.

My elderly inlaws were forced to switch to thus pharmacy as a result of the acquisition of Rite Aid. The quarterly doctor visit refilled the prescriptions and we waited for the normal notification that the refills were ready. After waiting until we had the last pills (3 days ), we went in to the pharmacy. All of the prescriptions did not transfer. Instead of checking the system, calling the doctor or offering any type of solution, the pharmacists short answer was We cant fill a prescription we didnt receive. I understand, but when I asked him to check with the prescribing office and see if they could get it retransmitted, he clearly stated We dont do that for this medication.I called the office and had the prescription resubmitted and waited the 15 minutes.Failure 1, didnt transfer the call in service.Failure 2, didnt offer any solutions.Failure 3, wouldnt call until I protested and called myself.I didnt see Regina and the pharmacist hid behind the poor cashier until we called him out.He stated his calling the Dr would be a one time event, I agree. We are changing pharmacies.

My insurance contracted with Walgreens (so I have little option). I was called to pick-up my medications but they didnt mention I was on a time limit. I got there after a few days and they told me they put them back and I would need a new script for the same supply they had waiting for me a few days earlier. I could not understand this- I asked for a better explanation and the pharmacy tech was rude, condescending and ordered me off her line. Id rather pay a co-pay and go to another pharmacy. (I do have to say New City Wallgreens is much better)

Horrible, I was questioned on why I am on the medications I am on by the head pharmacist when I have been taking these medications for the past 13 years after me saying it’s not his business to know and if my doctor prescribes it, it’s clearly for a reason. After that I was denied my medications, I will never use Walgreens or any other location just from this distasteful service

They are extremely slow inside and through the drive through .. horrible experiences every time. I literally switched to CVS right across the street which really isn’t that much better but better service. The manager Beatrice is probably one of the most rude and unprofessional managers I ever had to deal with. I wouldn’t recommend this pharmacy at all.

Always a friendly and helpful staff in my experience. I remember once when my son really wanted new pokemon cards but there werent any out on the shelf, one of the employees took the time to go in the back and see if there were any more and brought them out for him. 5 stars in my book.

So being in the service industry I am very aware of incorrect reviews. In this case I have to agree with the overall reviews. Very slow service, even when nothing else is going on. Employees of the pharmacy seem to rather chitchat while customers are waiting. Please improve

This is the worst experience Ive ever had at a drive up pharmacy. Two cars ahead of me and its been 27min all ready. I need to change pharmacy.

Great store and great pharmacy staff.

There is one nice woman who works in the pharmacy, other than that they tell you a 10 minute wait and invariably its always an hour. But usually only have one older woman on the front and doing checkout and she is painfully slow. Then Walgreens is usually overpriced.

I’ve been using this pharmacy for years but truthfully thinking about switching because of the pharmacy manger Beatriz. She’s unfriendly, rude, nasty & unprofessional. The amount of money I spend & busines I bring is ridiculous. Sometimes I can’t even stand going there because of this nasty woman. Makes me reconsider the pharmacy across the street. Absolutely ridiculous

First off, I am/ was a loyal Walgreens Customer and make a visit a few times a week for things from food, to shampoo to prescriptions. I made the switch from CVS pharmacy to the Walgreens pharmacy because cvs was god awful and rude! I’ve been using the Walgreens pharmacy for a few years now and everything was going good (besides the waits-but I expect that). Well, I usually deal with picking up and paying for the prescriptions in my family but this time I had my husband do it because I wasn’t going to be home until after they close and my son needed meds for his nebulizer. He had two scripts one for his nebulizer and a fluoride vitamin (my 6mo old only has a quarter of a tooth peeking through mind you) it came to $95... $90 for the fluoride!!!! So because my husband didn’t know any better about the price, when I got home and realized how expensive it was I brought the vitamins back. The pharmacist manager came to talk to me and he says “I can’t take this back, it’s NY state law that once it leaves the pharmacy it can’t be returned” (ok fine, i understand) then i explained the situation to him hoping he would have some kind of sympathy and heart especially around the holidays. THEN.... he contradicted himself and says “if you brought this back yesterday, the day of the purchase, it would have been okay”. Wait.... you’re telling me I can’t return it because it left the grounds-state law, but it was ok to return it after it left Walgreens grounds in the same day?! The whole interaction was lacking customer sympathy. As a costumer, that is something I look for in a business and the place lost my respect and business. I will be switching to a place who pays a little more attention to their customers and don’t treat them like another item on a conveyer belt!

I just want to say Regina is the best. She helped me alot, and she also made me feel welcomed once I walked in the store .

This pharmacy takes way too long with any form of prescription. The people in the pharmacy itself seem to be too young and have no idea what they’re doing.

You have to tell them what your Rx are. The system doesnt show all meds. Ive received other ppl Rx.

Slow service. they gave me a hard time applying a coupon to my shopping list.

I could have died waiting for 2 hours to get my prescribed medication. Rude worker, was told I looked dumb waiting here for 2 hours.

I waited on the pharmacy line for so long just to pick up my medication. The pharmacy girl I think her name starts with an R is not good at her job and provides terrible customer service. Not pleased at all with this Walgreens and their pharamacy.

Pharmacy has poor customer service they would rather say you die then have your medication. Im completely appalled with how they conduct business in that Pharmacy never again will I use this Pharmacy I will transfer my refills elsewhere

Great customer service from Regina 😊

We were never there.

Things are so very expensive unless you have a Walgreens card

Someone told me i look like i have Autism

Terrible service ...

Service is really bad here. They need to hire more people. Always a wait for the cashier. Getting help here is non existent.