The world needs more guys like Chuck and Phillip. The serpentine belt on my BMW x5 broke on interstate 90 as I was towing a u-haul trailer & moving from the east coast back to the midwest. This caused the AC, power steering, and electrical charging system to go out - I knew if I didnt pull off at the next exit, itd only be a matter of time before my battery would die and thus the engine/spark plugs would stop firing. As an engineer, I usually would take this project on myself, but it was a hot day, my tools were packed deep in the trailer, and this was not something I was prepared to deal with while moving. Thankfully, Chucks was the closest shop. Phillip knew to check the pulley bearings to see if this was the root cause, which all turned out to be fine. My SUV had around 100k miles, so the heat must have been the last straw for the original factory belt. They said they could have the part by morning and offered to drive me to a nearby hotel. When I got to the hotel, I called every auto parts store in the area and sure enough, none had it in stock - earliest anyone could get it was the next morning. I got a good nights rest, had breakfast, and was back on the road by late morning for a no BS price. Having seen shops try to sell everything from tire air filters to headlight fluid, these guys are legit & were the best thing that could have become of a situation nobody wants to be in. Thanks again, gents, Ill be sure to stop in to say hello (and perhaps let you take some scheduled maintenance off my plate) next time Im traveling along I-90.
Son brought his auto there for diagnosis. Seems to be a good place and service.
Best 2 have ur car moved by
The mechanic stayed late to help fix our car that had broken down. Great service and reasonably priced!
Alittle slow at getting around in checking us in, ( returning a uhaul we used)but otherwise it was ok.
I took my 2016 Dodge Caravan to Chucks Auto today for a front wheel alignment. I waited over 7 hours and still no call from them. I decided to call and check on my vehicles progress. Amy informed me that it would be another hour or so. She then informed me that they were gonna charge me for an extra hour of labor because I changed my own axle spindles, wheel hubs, and tie rod ends. Their reason to charge the extra hour was to inspect my work to make sure I installed them correctly. So almost 2 hours went by still no call saying they were finished with the wheel alignment. I drove there to find my van outside and finished walked in and was handed a bill for $156 and some change. Chucks Auto is a scam and will rake anything out of you that they can get.
Honest, always great prices. Great service. Jobs are always well done. Does not take advantage of women.
They were one of the listed installers on Goodyearss website and I booked their service through Goodyears website. My tires got installed in a good amount of time. Even more so I would recommend Chucks as another local shop wouldnt return my request for service.
Service was great recommend to everyone
Had my car towed 3 times & they were great. Good pricing for towing
We were in a bind and had to get 60 miles away in an hour and 15 minutes! Chucks made it happen. Thank you for your hard work and dedication!
I’m from Iowa was driving through on 80 west and busted my rim at 2 am. Chuck was at his shop at 8, got 2 rims ordered for me and a new tire. I was back on the road by 9. Great hard working staff and a beautiful garage. Chuck and I talked a little bit and from what I gathered he is a very hardworking and trustworthy guy. Anyone around that is questioning who to go to I 100% recommend chuck and his team. Great people! Thank you guys!
Always great service!!! Would recommend to anyone!!
In August of 2020, I broke down travelling I-80 eastbound and managed to limp into the Gene Stratton Service Plaza. I found Chucks Auto Service by google search, read the reviews and called first thing in the morning. They towed me to the shop in Sturgis (a short ride off of the toll road), confirmed the problem quickly, ordered the part and had me fixed up and back on the road in a few short hours. Honest, straight forward, professional, reasonable and very fair the whole way around. I unequivocally recommend them without any reservation. There is a coffee shop across the street with free wi-fi.As a follow up to this post 2 months later. The work was subsequently looked at by my regular mechanic who confirmed the quality of work was great and the price was more than fair. If I could give these folks a 10 star rating I would.
Very reliable and very good workers
Swift delivery. Instructions for delivery exceeded expectations.
Came right out and had our car unlocked and keys back in my hand within 20 minutes..and they didnt charge us 150.00 just for coming out..
Thank you. We appreciate the tough tasks that you are asked to do 24/7. Love the sweet puppy...make sure she gets the red carpet treatment :)🐾
I had to call Chucks towing service to pick up our red corvette in Mendon, Michigan. We took it to put a for sale sign on it at the Mendon Dust off. Needless to say, they picked us up and the car. And promised us that the car will be fixed. They are very responsible, honest, and will work on things until they are right.Chuck and mechanic Junior, found the problem and solved it quickly. I highly recommend them. Thank you.John
They are very nice and helpful.
He very nice and helpful. And make the whole experience better
Cant thank Chuck and his staff more, for the great service and speed they showed in repairing my truck. I am a route sales guy... And down time is bad. Their quick diagnosis and repair at at a fair price has won them my appreciation and a customer!
A nother crook charge me seven hundred dollars and didnt even fix the problem I had to take my car to a nother mechanic .
This place will RIP you off in a heartbeat. Would not recommend to anyone
Good place to rent a uhaul
Good service. Fair prices.
Nice place for vehicle work or parts, reasonable prices and nice people as well.
Great, Friendly knowledgeable service and techs. Affordable rates and fast service for towing, repairs and used tires.
Very unprofessional and shady, billed me twice for same tow job. threaten to sue me if i did not pay. my insurance is the one who caught this. if you had him tow you check your bill, i am sure he billed you twice to, when i took this to his attention he was rude and Vogue cussing at me and treating me. will push my car before calling him ever again. scammer alert.
Funny guys here. Love visiting Chuck.
Chuck came out to my accident scene, where me and 2 of my children had just been in a horrific rollover. My 2 children that i had with me are 17 and 3. It totalled my vehicle and left some pretty bad damage to us but were all ok. Chuck was kind and helped me get some stuff i needed like my purse and information out of the glovebox. He was kind and thoughtful and made me feel better by the kind way he treated us and the caring things he said to me. He didnt know me, but he went above and beyond the responsibilities of a tow service and my heart will be forever thankful to him for his kindness towards me and my 2 kids. A HUGE thanks chuck for everything you did and for giving us a few days to get stuff figured out. From me and my whole family, we will always be greatful and well continue to do business with him because of the kind caring way he was with us before he even knew my name. GOD bless you and much ❤
Not helpful
Not trustworthy what so ever. If you get a vehicle from here I would highly recommend getting it checked out by another mechanic.
Very crooked, tried to sell me a car and told me nothing is wrong with it, but the problem is i know where he got the car from and it is far from perfect condition all he was looking to do is make a buck off a older lady. do not buy from him, unless you want to buy lies
Was seriously cold and got a flat. Great service and pricing
They have gr8t service.
Me and my bf chad had a very good experience with these guys the guy bought the part we needed on his account and got tools that we needed and came back to help when he found out him and his wife had extra time to spare and made sure everything was ok and going alright
Wrecker service & used cars
Nice people
Fast reliability