In 2014, after a lot of research on retail companies and organic mattress brands we chose The Organic Mattress. Seven years later we noticed an issue with the top mattress layer, which Michael at Organic Mattress agreed wasn’t right. He vigorously pursued a warranty replacement and at some cost to his company, he achieved a replacement for us. How many companies have you seen honor a warranty in full? This is HUGE and shows the quality and commitment of this business. I am super thankful.

Great efficient service! We got in, looked at mattresses, figured out what we wanted and had it all ordered in under an hour! I also love that we were given the privacy we needed to try out the various mattress options and discuss pricing amongst ourselves. We happened to walk in while they were having an Earth day sale and managed to save over $700 and they will even warehouse our mattress for us for 12 weeks while we’re waiting for a bed frame to be delivered. Overall I loved the service and would definitely recommend this store for anyone on the market for a mattress or pillows or bedding.

All praise to The Organic Mattress!They have a great selection of products (mattresses, pillows, comforters, etc) and their products are high-quality and beautiful.It’s a big decision buying a new mattress. Michael and the folks at The Organic Mattress were incredibly helpful and patient with me as I figured out which mattress would work best for me. Despite delays in the process due to the pandemic, they were unfailingly upbeat and helpful. They even helped me take advantage of some manufacturers discounts that were available at the time I purchased.Their complimentary white-glove delivery felt safe and was fast and efficient – even making their way through some unexpected city sidewalk construction right in front of my house at the exact time of delivery! I highly recommend them as a great place to find your new mattress.

Michael was incredibly knowledgeable and helpful. He helped me pick the perfect mattress in less than one hour. I will absolutely use him and The Organic Mattress again!

The Organic Matress is Amazing!The customer service is awesome.The delivery team are great and I love my mattress.A must go to if you are looking for a top quality latex mattress.

Really great experience. Michael was super helpful. The delivery and set up was fast and we are so happy with our new mattress. Weve found our favorite place to buy all future organic mattresses!

I couldn’t say enough good things about The Organic Mattress! Super helpful and kind!! Thank you Michael, John and most of all Donna!!! Amazing customer service and patience😁

We first found this store four years ago when we were looking for an organic crib mattress for our son. The store is really clean and has more than one brand of mattresses to choose from. The people who work there are extremely helpful (especially Michael) and know their stuff. They don’t try to pressure you to buy, but they do provide lots of help if you need it and leave you alone to try the mattresses for as long as you want. We ended up buying a twin-size mattress for our son and a king-size mattress for ourselves recently. The delivery was smooth, easy, and professional. When we ran into a small issue with our bed size, we contacted Michael and he helped us solve the problem! As you can tell, we are big fans of this store. It’s hard to find stores today with high quality products and great customer service like The Organic Mattress in Sudbury.

I had an incredibly pleasant experience working with The Organic Mattress. Kenny, Michael, and John were extremely professional and helpful. I cannot say enough about the superb customer service. They really listened to my needs and helped me find the perfect mattress. The gallery is beautiful, clean, and neat--indeed, it felt like a spa when I walked in! I would highly recommend a visit to the gallery for your next purchase of a mattress and all natural/organic bedding materials. 5 stars!

We came across this store when we were looking for an organic/natural mattress and we are glad that this store was the first we visited. We could not be happier with the entire experience and most importantly the mattress - it has no smell whatsoever and is extremely comfortable, it is made in US and is actually less expensive then what we have purchased in the past. The customer service is superb. Our rep was Michael and he was fantastic not only in helping us to choose a right product but also in responding promptly to our e-mails as we have decided to order through them a set of silk sheets as well. We cant wait to try them. Go to this store without any hesitation!

Recently purchased a bed from here! The mattress I purchased meets every expectation I had! Sleep peacefully through the night. The breathable material that bed is made from keeps me cool while I sleep. No more waking up in sweat! The mattress I bought hasbeen designed by Michael, who has over a decade of experience in luxury bedding. Go visit him and let him help you get some rest!

This is by far the most comfortable mattress weve ever owned. Its worth every penny to be able to get a better nights sleep without my arms falling asleep or tossing and turning. John (the owner) was great to work with and personally delivered our mattress when one of his guys called out sick. I would 100% recommend purchasing an organic Valencia mattress and topper from the Organic Mattress. You wont be disappointed!

I bought a sofa and chair from Pure Upholstery/The Organic Mattress Store six months ago and I am genuinely happy with all aspects of the purchase. The sofa and chair are made from the highest quality of organic and natural materials, handmade with beautiful craftsmanship. You can really enjoy relaxing on the sofa knowing that there are no dangerous flame retardants or chemicals used! I am very happy with my choice of wool upholstery fabric. The design of the pieces are very stylish and are extremely comfortable. The customer service Donna provided was phenomenal, as I had many questions before placing my order since I live over 1600 miles away and was not able to come into the showroom to actually sit in and evaluate the quality and comfort level. They were also able to ship to my remote location (far from any major cities) where eco-upholstered furniture is simply not available. I have received many compliments about the style and remarks on how comfortable the furniture is. I would highly recommend their upholstered furniture.

I had been waiting to buy an organic mattress for awhile but did not want to buy from a random online company. I was thrilled to find a physical showroom to go where I could see - and more importantly try - multiple brands. The sales experience was exceptional with knowledgable staff (Michael specifically) who listened to what my husband and I needed. We quickly found the mattress we wanted. Two days later, our new organic mattress was delivered for free and exactly at the time specified. I very highly recommend this store - both the staff and products are wonderful!

I am from NYC and took the opportunity to shop for an organic Mattress while in the Boston area. I was pleased to find a large variety of organic mattresses in the showroom since I drove quite a ways to shop for one. The array of mattresses combined with the expertise of the sales person and manager gave me the confidence to invest in a high quality mattress. All organic mattresses are expensive so I appreciated being able to use The Organic Mattress Companys payment plan. They also have beautiful comforters (an all silk one I wish I could afford!) and pillows.Our mattress is a bit soft, but it helped a lot to use the foundation because it has a support beam running lengthwise down the middle. Its a Queen so thats a necessity. Be sure to factor in whether or not you will use the foundation- it will make a big difference in how your mattress feels.

I have been meaning to write a review for way too long now. I purchased my mattress from the Organic Mattress store over a year ago. The owner treated me with the utmost kindness and zero sales pressure as I took easily two hours deliberating between various mattress models. The staff here is very knowledgable about their product, and truly care about helping their customer find the perfect fit for their needs. It is rare to find a business with the values and integrity that the people at The Organic Mattress show to their customers. I am a customer for life. (Oh- and most importantly, thanks to the mattress I ultimately decided upon, I sleep infinitely better these days!)

The folks at The Organic Mattress are very knowledgeable and helpful. We visited the store several times before deciding on a king size MagnaFlex mattress. We’ve also corresponded with the owner and sales people via phone and email. Every interaction we have had has been very positive – and very helpful in helping us along in our purchasing decision. We never felt pressure to buy – only helped. We would definitely recommend The Organic Mattress if you are looking for a quality organic mattress for your home.

The Organic Mattress is THE place to purchase organic, clean mattresses and related accessories. My husband and I purchased an incredible mattress from them. The service was great - not pushy at all and really gave us enough information to feel like we were able to make the best decision of which mattress to purchase. It is easy to get used to the feeling of luxury, but almost a year later, we are still BLOWN AWAY with how comfortable our mattress is (The Ergo Vea). Michael has been fantastic to work with.

Great customer service. Ive been to this store several times and there is a great selection of organic mattresses, pillows, sheets. I live about 20 minutes away and recently couldnt make it on Saturday so I ordered a pillow online, and the shipment arrived so quickly!!! Love this place!

I tried several different mattresses before finding The Organic Mattress store in Sudbury and I couldn’t be happier with my new mattress. It’s so comfortable, doesn’t have a toxic chemical smell and keeps me cool. Also, their customer service is, by far, the BEST!!! I highly recommend everyone get a new mattress from them.

We currently own 4 mattresses from the Organic Mattress (a king, a queen, a twin xl, and a crib) and returned today to buy 2 more. The quality of their products is top notch and John is incredibly helpful and knowledgeable about the mattresses they stock. I love knowing that their mattresses are organic and made either in the USA or locally and sustainably. Highly recommend this store if you are in the market for a new mattress for any member of your family!

This place is excellent .owner knows his product and goes out of his way to help his customers. The prices are decent and products are definitely worth it. Highly recommend!

Recently purchased a mattress here with Michael. He was very informative in showing me the materials used in these mattresses (that I could feel for myself). He was very professional to work with, and I walked out with a phenomenal deal on a luxury mattress. No complaints here!

I have been searching for an organic mattress for my son who suffers from environmental allergies. I was overwhelmed with information overload until I visited The Organic Mattress Store. Both Michael and Donna have been super helpful and are both so knowledgeable about textiles, mattresses, bed frames, bedding, etc. it has been a great experience and I plan to return to buy more mattresses for the rest of the family.

I’ve purchased two mattresses from Organic Mattress and am extremely happy with both. John’s knowledge and incredible costumer service make this the spot to purchase the perfect nontoxic and extremely comfortable mattress. I’ll definitely purchase future mattress from Organic Mattress.

No pressure sales. Sales staff very helpful explain there different offerings and how they compare. Product was delivered on time, and while full set up was included, we opted to do it on our own at a later time. The delivery team passed along a number of key tips that made it easy. We also realized that this is a very easy mattress to move with, since it breaks down into 6 components. But MOST importantly, our Eco Standard Mattress (with one side with medium natural latex and one side with soft natural latex) it is very very comfortable to sleep on. And it has no odor typical of synthetic/petroleum-based product mattresses. Unfortunately, our cat also agrees it is delightfully comfortable and after two years of not sleeping on our bed, he has been there every night since the new mattress arrived.

We have had two great experiences with The Organic Mattress. Four years ago we got two awesome mattresses from John, one queen and one twin. Now when we needed a trundle for my youngest asap (as we had just sold her toddler bed), I called up the store and spoke with Michael. He told me about organic trundle options that I couldnt even find online, and he sent me the specs via email. He helped me pick the better one, and they offered to bring two mattresses in case one didnt fit my very specific trundle box. Turns out their suggestion of the latex Bliss mattress did fit, and I didnt need to try the Naturapedic, and it will be more comfortable, so we can use it as a bunk mattress in a few years. John and Michael offer excellent service - they even squeezed me in the next day with a delivery, and found time to flip my queen mattress. I highly recommend their store and service!

Great selection of natural mattresses that you can actually try out before purchasing. Vey knowledgeable staff. I wish there were more places like this!!

Mattress is awesome, sales person knowledgeable and friendly, they had other items we needed like pillows and mattress covers and best of all the delivery men were polite, careful, friendly and brought my old set up over to my daughters house (obviously i gave a nice tip!)

Highly recommend. Very good experience with knowledgeable staff and exceptional products.

Buying a mattress at The Organic Mattress in Sudbury was a most pleasant experience. We went there three times before making our final decision, and each time Michael and John were patient, knowledgeable and welcoming. We were encouraged to lie down on each of the mattresses we were considering (with a pillow) for as long as we liked. Our final decision was the queen Naturepedic EOS Classic. My husband and I each chose a configuration that was comfortable for our individual needs. On the day of delivery, they arrived right on time, took their shoes off at the door and took our old mattress away. All the pieces of our new mattress were carefully unwrapped and assembled making sure that my husband’s side was firm and mine was plush. We couldn’t be happier with the outstanding service at The Organic Mattress and with our perfect new mattress.

We just bought a mattress from Michael, the EOS Pillowtop by Naturepedic. Only time will tell on whether this is the right mattress for us but if not, their return exchange policy is excellent. Michael knows everything about every mattress available and is completely honest. We had even put a deposit on a bed from Jordans but after learning all of the options to us and what truly makes a bed organic, we were sold in buying from Michael. The Organic Mattress offers incredible customer service while you are there and great warrantees for trying your bed. The company Naturepedic itself offers less for the same bed. Hopefully our new bed will be perfect but if not, we are not worried because there are a ton of excellent choices in exchange. Buy your mattress here, it is so worth the drive, time and effort.

I would like to thank Michael and the del staff Sam and Will for the outstanding service on the purchase and del of our mattress they went above and beyond to ensure that we were satisfied i would highly recommended them to anyone else looking to purchase a new mattressThanks Tom

Amazing quality and very knowledgeable staff

Wonderful mattresses and great staff