The best from chainsaws to mowers. Have worked my Stihl MS 291 like a saw 2x the size and it is problem free to this day. One routine maintenance in 4 years. Amazing people, terrific products and service.

Dont buy anything from here. They sell faulty equipment and dont back it up. Bought a brand new 291tc that failed in production in the first hour of performance. The tech had over tightened the bolt on the chain tensioner therefore leaving it stripped. Failed in the middle of production. The owner nobody had anything to say nothing reimbursed my money not even an apology. Been doing business here for 3 years at least. Never again. If youre climber go somewhere else.

Theres no place like home.I am a technician at Richey and Clapper.I love my job!This is probably the busiest season I have experienced since starting my employment almost fifteen years ago.I strive to make everyone happy. Not so easy. And I cant. But I will always try...

Great inventory, Good service department. Good for commercial or homeowners. Im in the tree business and have been doing business there for 20 plus years.

Great company. Mike Devine contacted me right away and I purchased an awesome aerator. The delivery person was very helpful also!

True professionals. They always have everything I need theyre always eager to help.

Owner Mike has zero class and a chip on his shoulder evidently... had a few simple questions about a machine & quickly realized what i was dealing with (hes that guy). so went up to a lawn supplier in Nashua N.H. and saved 1k on the same machine there.. so it worked out good in the end

Just ordered some parts..no issues at all.. very pleasant and professional..also needed some tech support on a Z3..parts person connected me with another individual that ultimately solved my electrical problems..Great staff!! Never any problems!

I remembered why I stopped going here. Just plain rude. Oh well Ill take my up and coming business and my money elsewhere like I have been doing. Even when I worked for a large company spending other peoples money I stopped going here.

This place is great. As a commercial operator they have a decent stock and the Stihl and Husky items required to do my work. If they dont have it, they will order it quickly. My only gripe is partially my fault, partially theirs. I purchased a half dozen rakes as part of a larger order, and was billed for seven. I should of noticed it as they were loading.

I recently had my snowblower serviced at Richey & Clapper, I had a great experience with everyone I encountered including Bill the service manager. Bill was very knowledgeable and scheduled a pick up and drop off delivery service with my repair. This service was very convenient, otherwise I would have no way of getting the snowblower to the shop and back.The price for the new carburetor repair and tune up was more than fair and the snowblower has never ran this good! I would recommend Richey and Clapper for all your outdoor power equipment needs.

Got everything you need for doing a yard yourself or for your business A+

Not even 1 worth one if you looking for quality parts do not go here and if you want really rude service and bad costumer service ask for rebecca. Not going back to this place and ill.make sure Ill tell everyone landscape company the same low quality parts bad service and she still give you the wrong part and try to charge you

Awesome people!

Great services froendly staff answered all questions

Knowledgeable, helpful staff, and an awesome service department....

Rebecca was so helpful!! Thank you

Mike on the phone was extremely rude and comes across as arrogant. He treated me like I was an idiot. Im really mad. I know theyre busy but really? And they charge more than anyone.

Very helpful

Richey & Clapper came highly recommended to us from a friend whom buys all his professional equipment there for his landscaping business. I purchased my Ariens Professional Series (421 CC Engine) snowblower from them back in October 2013 and the salesmen was great and answered all my questions in detail and saved me money from buying extra attachments which I didnt need and wouldnt add value to the machine I bought. I left their company feeling satisfied with my purchase and a good feeling of doing business with Richey & Clapper as they delivered the snowblower to my house later that day without charging me.In February there was a snow storm and I had noticed that the snowblower gears werent working correctly and the machine was not travelling as it should as its only been used 3 times since we purchased it new. I called Richey & Clapper and spoke with a man named Bill in the service department whom was very helpful and attentive to my issue. I am very impressed with the professionalism and dedication this company has cause I called Richey & Clapper @ 9AM and spoke with Bill about my problem they had my snowblower picked up at my house, examined and fixed the defective issue, and had the snowblowed back in my garage in under 2-hours with no charge.I am extremely happy with Richey & Clapper and will definitely be future business with them when it comes time to buy more equipment as they stand behind the products they sell and service. I highly recommend them to anyone interested in the products they sell and service.

I have had a good experience with all my dealing with them so far. Mostly sales.

Never a problem with the service

Always great

Good service