We came from Virginia Beach, we walked in and spoke an it was a delay in speaking to us. We were interested in purchasing an ATV, but we received No customer service AT ALL. The associate on duty was not friendly, she talked to us from the 2nd floor while leaning against the banister never left to show us around, gave us one word answers, and acted as if we were interrupting and bothering her. Needless to say, we took our business else where and purchased an ATV from another companyπ€·π½ββοΈ
Mack was great assisting me with my golf cart needs.
The lady at the desk had a very unfriendly, and demeaning Attitude. If I could give negative stars, This company would warrant them. I would not buy spit from them.
Wow! Personal service every time. I was in and out in 35 min with my purchase. Couldnβt be happier with the process. Thanks from the Julius Star Team!
They did absolutely nothing to my scooter and still charged me. They claimed they ordered parts for my scooter 3 1/2 weeks ago and I still havent received the pieces I order. I dont recommend them to anybody for services.
Quick and polite very good experience overall.
I take my flat tires from off road vehicles to Carts Unlimited and within the hour they have them fixed and ready to go.Good people.Good to know when you need a tire replaced on your off road vehicle.I bought a new set of 24x24x12s from them which they special ordered and my price was very reasonable.Like I said, good people.
I brought a throttle cable in for repair. They said they could make me up one. A 30 minute job @ 15.00. A week later, I went down there after several calls during the week to find out if they had started on it yet or finished it. I went down there and asked the girl at the desk with the, I dont care attitude if my cable was finished and she said he has not started on it yet. I dropped it off on a Friday and that following Thursday I told her I will take it with me now.. She said here it is.. The I dont care attitude... If I was spending 10,000 on one of their Karts they would have had my cable done on day one... but for 15.00. they wanted to make me wait and wait and wait... Poor customer service with no customer concerns.. I will never spend another penny in this place.. I will let all motorcycle shops know about their customer service...
Good place to go if youre looking for a toy for yourself or an entry/mid range toy for your kids. Budget friendly dirtbikes and side-by-sides. Golf cart rentals for occasions and carts varying from stock to well done custom builds.not to mention being ran by a well known mechanic.
Excellent and friendly service.
The lady who works the front desk needs to work on her customer service ASAP the rest of the staff helpful love you guys.
Bought our Teal lifted golf cart over two years ago and still going strong. We had a few questions here and there and was able to have them answered quickly with the owner. We would recommend Carts Unlimited.
I give them less then one star. I dropped off two Goldwing rims and tires for them to put on for me on 6-19 -2020. When I picked them up the front rim was damaged and of course the lady at front dest said it was like it. She also needs some training in customer service. I showed the gentleman the damage. Every tire that has been put on those rims I have been there watching them being put on at another business and they had no damage to them. The gentleman said they make it right the next time .I told him it wouldnt be a next time. You damage my rim and charge me $90.00 dollars to.if If u carry anything there be sure to have pictures of it or get them to sign off on it that there is no damage to it before u leave. That was my mistake. They didnt even line up the yellow dots with valve stem. Or remove tire weights before rebalancing tires.
Great little atv/ motorcycle shop. Fair prices. My son and I were milling about just getting prices and checking out what they had to offer for a 7 yr oldVery low pressure sales. A women behind the desk only asked once if we needed any help. As we were only checking out options between go cart atv and motorcycle without the means to buy right now. We will probably buy the atv with the spider decals in the next 6 months. I save up, I never buy on credit.
I bought a golf cart conversion kit for a basic electric cart. The installation was straightforward and it worked perfectly. This experience almost makes me want to go find another old golf cart to work on.
5 star service all the way. Great prices and a huge selection.
Friendly people and great service
They are way over priced ans u can get the same thing online for hundreds cheaper lady was really rude when i asked match price.....
Known the guy since I was a kid good company
Were very helpful in getting a last minute golf cart painted and ready for Santa. My little girl loves it. thanks for taking the time to make it happen
By far the best place to have your motorcycle tires done. Ridiculously fast turn around. Awesome customer service. Will be the only place I use.
Mac was courtorus, worked hard to find a part for me and promise me next day delivery, great service thanks Mac !
My grandson loves it He cant wait to come out and ride with me Its the best Christmas present he got
Mac has been taking care of and customizing my limo cart since he started his business including lift kit, wheels and rims, frame repair, and engine retrofit from the stock motor to a 23 HP Honda. Hope to soon have him paint the cart as well. He has also replace tires on my motorcycles as well without any issues.
Helpful and cheap on ordering parts
Mac and his guys at carts unlimited are awesome great service and fast
Ive had several motorcycle tires installed there and has alway done me right! Also I was in and out on the install Great shop.
Good people to deal with good prices fair and honest
Great customer service!
Horrible service and slow poor customer service and lady at the desk has a real attitude
Just dont have much in the store and the lady at the desk is not friend or helpful really just down right rude
Awesome folks
Great people to do business with.
Nice people to deal with but the atvs are junk always breaking down part after part
I have had several golf carts over the years and never dealt with this company. I called yesterday (10/23) to see if they had a part in stock. The woman who answered the phone was one of the rudest people I have ever dealt with. They didnt have the part in stock. But even if they did, I wouldnt consider buying it from them.
Good at everything they do
Great service, very friendly
Great carts,Great service!!
Outstanding work
Great people
Not good.