Omg best service ever. All of the associates were kind and helpful. Tim however was the goose who laid the golden eggs very kind his demeanor was excellent. I will be back. I got antifreeze and was putting it into my van. I guess he saw me and wanted to help and that he did. Thanks guys. BLESSINGS!
I love this NAPA auto parts. You can tell that the guys working here are very passionate about thier work. They are very knowledgeable & thier customer service skills are amazing. This is my favorite auto parts store.
Battery died and staff were extremely helpful in getting me going
Needed a rear wiper blade, and Walmart didnt have it, but NAPA did. Only $1.50 more than Walmart would have been and the parts guy put it on for me. So now Im ready for the rain again.
Professional help, great parts and willing to go the extra mile!
The one guy that was helping me behind the counter was very helpful and friendly. I saw some of his coworkers belittle him in front of customers. He asked a coworker that was in the back working on computer for help and that person acted like he was irritated that he asked for help. I just didnt like the way that employee was being treated.
Went to get two parts a strap and a hanger of course they didnt have the strap they had the hanger, NO Low profile Jack in a auto parts store.!!!!!😞😞😞
Tim provided great customer service.
They always provide prompt and sage advice. Ive always had a good experience at this store.
2001 Toyota Tacoma inner tierod only place that had part with adjuster Nut ..old one nut ( in short) wouldnt thread to new.But they did have one ..no one else
The clerks were friendly & very helpful! After I told them I needed wiper blades and the best that that you have! He pulled The blades & installed them on my SUV! I sprayed the windshield & turned the wipers on they did just fine! NAPA personnel were great!!!
Pretty straight forward guys with good advice and reasonable prices.
Helpful staff and had what I needed in stock.
Friendly and knowledgeable folks
Great knowledgeable staff
They dont carry gaskets for a 351w, ???
The location on pruden/ Godwin is the best. Anytime that I need help Scott and the other staff members are always so nice and I always get a greeting!! My preferred auto parts store, just on service alone.
Expensive, waited too long, wanted to finish coffee first
Always have what I need
Always find what I want, owners are very friendly to.
They always have those hard to find parts!Great service, friendly and helpful environment
Russel was very, helpful, knowledgeable, and patient. Great job. Got me on my way.
Very professional and quick service!!
Very helpful and awesome people with great personalities.
Im in the store all the time and they have a great group of knowledgeable people working
Great Mens work their .
Staff is very helpful and knowledgeable. Not like the other storefront auto part stores.
Great staff. They will get you what you need.
Friendly helpful staff. Small selection
I shop here alot for my razor cutters with the extended handle
Did not utilize the business was only in the area.
Prompt service and check out.
Theres no Napa Know how here only higher prices than the other 3 auto parts stores in the area.
Sucks had to wait until they got off the phone talking to the girl friends and gave one star because theres no 1/4 star
Good prices and selections of parts
Fast friendly service
Very knowledgeable on their parts
Great guys very helpful
Good part store
Great
Awesome customer service
Great service
Great customer service
Napa is no longer in Portsmouth,Virginia
Very helpful
Helpful staff
Manger is great
Very helpful
Friendly staff