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Lion Garage Door Repair & Installation
4433 Godwin Blvd, Suffolk, VA 23434, United States
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Lion Garage Door Repair & Installation
Comments
Er
Review №1

William did great installing the 2 Genie garage door openers that we had previously purchased. We have a tall garage and he installed them as nicely as he could so they wouldnt be an eye sore. Thanks for the awesome work! Will definitely have them servicing any repairs or maintenance that may need to be done in the future!

Ju
Review №2

Michael came out and taught me alot about my door! He didnt beat around the bush and gave it to me straight!! Highly recommend. From the time I called to the time I had someone at my house taking measurements was less than 5 hrs!

To
Review №3

William was very knowledgeable and professional. Able to effectively troubleshoot my garage issues and provide a solution to the problem. Highly recommend his expertise on any garage door job. Thanks

An
Review №4

My Service Technician was Tobias, he did an awesome job. He was very professional and knowledgeable about his job just A1. This company is just all around great, very customer service driven and they work with the customer. I highly recommend this company and will be a returning customer.

Ma
Review №5

Excellent service! Garage opener was over 20 years or more years old and its working like a charm with the new installation. Very professional and courteous.

Ta
Review №6

Excellent professional service! My garage opener was replaced in less than 10 minutes! I will be ordering a new door from Lion as well because they believe in selling quality products that last.Thank you TJ and everyone at Lion!

Bo
Review №7

Zack was very professional and knowledgeable about the problems with our garage doors. He was able to get the one door closed and explained options in fixing and/or replacing doors. I was satisfied with his visit.

Sc
Review №8

Disappointed and AngryI paid way too much money for a few torsion springs to be replaced. Shame on me for agreeing to the $806.00 price. It was broke, they were there in my driveway and it needed to be fixed..The helper dropped the door in the middle of the repair and mangled one of the brackets. Their fix was to hit it with a hammer. The springs they installed are much smaller than the originals and the door is tracking about 3 inches to one side compared to before. It makes all kinds of noise when going up and down.I certainly dont want these guys back to fix it and feel like it will fail long before it should with the smaller springs.If you want things done right, do it yourself.

Ma
Review №9

Will did a great job. Very knowledgeable., and personable!

Ja
Review №10

Raymond did a great job, was on time, immediately saw issue and resolved it easily.

Ro
Review №11

TJ did a good job, he was a five star, the job was done in a timely manner and the price was great

Ri
Review №12

Awesome work. A+ service.

Pa
Review №13

Absolutely great service, knowledgeable, polite & efficient excellent service, highly recommend

De
Review №14

First time in need of garage repair. We decided to go with a local business and this one stood out for the good reviews, so we decided to give it a chance. Scheduling a next day appointment was easy. We were fortunate to have Tobias as the technician who responded to the call. He was incredibly knowledgeable, courteous, and professional! Did a great job with the repair and if we need assistance again, we will try to request him by name if that’s an option. Ironically, he was not the technician’s name that was provided to us when we scheduled the appointment. Not sure what caused the change, but worked in our favor.

Fr
Review №15

TJ did an excellent job.

Aa
Review №16

Good customer service, on time, satisfied customer.

Li
Review №17

Awesome same day service! In about an hour from my initial call for service, the technician was driving away with my issue fixed, and my garage doors serviced. Truly phenomenal. The technician was courteous, quick, efficient, and knew his trade well. Very impressed, and will definitely be a repeat customer!

La
Review №18

Technician Zack was on time and very friendly. Thank you for the service consultation.

Ma
Review №19

Outstanding response and service. 5 minutes after making an appointment 2 days out Lion called and said they had a technician in the area that could come by in 15 minutes. In 15 minutes Tobias showed up and was extremely knowledgeable and professional. Tobias found a broken wire, repaired it and was on his way in 20 minutes. Great service! Thanks Lion, I will recommend you to friends.

An
Review №20

We had two garage door openers fried in a lightning strike in May. Called Lion Garage Doors for help with the situation. Their employees who came and performed the repair were great workers and updated and replaced my systems within two days.My gripe is with the company’s shady pricing and customer service. I am no expert on garage doors, and this company fully took advantage of that by charging $450 per motor for the motor ONLY. When a friend thought this seemed high, I went and did the research and found that the motors they had given me could be purchased for under $200 a piece... a nice $500 profit for the company before any labor charges.I called to talk with them, and they said they would call back by week’s end. Two weeks go by, I call again, same response. Wait another week, and now it’s late June. Third call, this agent finally helps me by putting a blank ticket on my property so it will get more senior notice - this worked. The senior representative called and said the drastic pricing increase was for the expertise in selecting the best motors... I can see where he’s coming from, but not for $250 on top of each motor!I said I wanted money back, namely $300. They can keep $200 for their “expertise.” He offered credit for his company... what, so I can pay for incredibly upcharged products? Forget it. He said these requests didn’t often come back positive but he would call with a confirmation or denial by week’s end.It’s now late August, and no call or mention of the money back. Either the company management is grossly incompetent when it comes to understanding lengths of time or they don’t care because everyone is being overcharged. Customer beware, and use a company that won’t rip you off on new parts.

Cy
Review №21

Excellent and professional company. I. Would highly recommend Lion Garage doors.

Ti
Review №22

Highly recommend. Came out the same day, upfront with pricing, and very professional. Will definitely give them a call if we ever need work to our garage door in the future!

Re
Review №23

Very honest and excellent service. They came on time to look at my garage door which had problem closing and were very informative. They came up with solutions and options for me. Eli was very knowledgeable and explained everything in detail. I would not hesitate to call them up again.

To
Review №24

This is one of the few companies I trust. Everything goes smoothly as per the plan. They got us a new door and worked exceptionally well. All the members of the team are attentive to our questions. I had excellent communication with the owner as he was the one who assigned people for this work. Overall a neat job!

Ba
Review №25

Excellent, timely service. Competitive pricing and pleasant to deal with.

Cl
Review №26

Customer service is outstanding. That was the primary thing that made us deal with them again and again. They didnt rush things, and the whole job was done smoothly. Service technicians are skilled and courteous.

p-
Review №27

Great job

Ch
Review №28

By far the best! I called them for the installation service and had a great experience with them. They cleared all my doubts based on maintenance and taught me some valuable points. First, they gave me a quote, and that remained the same throughout the process — perfect organization.

Le
Review №29

Checked up with all the reviews and hired these guys. They have good mastery over garages and can answer all your questions based on that. The door is working perfectly with brilliant mechanism accomplished by this team.

Da
Review №30

Very polite staff. Everyone was great and professional, the person I spoke to on the phone as well as the repairman that came in some 30 minutes after that. I’m satisfied with both the repairs and the overall service.

Ja
Review №31

Our garage door stoped working and we called and they came out the next day to fix it for us. We had Eli as our technician and he was outstanding. Very polite, on time, and explained everything about our system to us. He quickly diagnosed the problem and explained the repair and what it would entail. He was able to install new springs, within an hour and a half. Would absolutely recommend this company for any of your garage door needs, and especially Eli as your technician.

Pa
Review №32

This is my go to company for garage door repairs -- pricing, responsiveness, great workers all around.Dont hesitate to call this company!

If
Review №33

Best maintenance I’ve ever had! The garage door stop working while my husband was out to sea, so I had to set up an appointment when the technician arrived he didn’t mind when I asked for confirmation that he was the technician (Can’t be too careful). After a quick inspection, he told me that the springs was loose and that he could take care of the problem while he was still there. He quoted me a price and after a quick google search determined that it was a very fair price. He didn’t even charge me for the estimate or service call, just the part and work, minus a military discount :-). I didn’t have to deal with any pushy sales people at all. And within an hour everything was working the way it was supposed to. Very relieved.

Ju
Review №34

The technician was prompt, courteous, knowledgeable and had my garage door fixed in less than an hour. I would not hesitate to recommend them to my friends and family,

Ro
Review №35

I am oblivious when it comes to repairs and had no idea why my garage doors wouldn’t open. The guy who came explained and fixed them within a few minutes. Very professional service!

Wa
Review №36

The reason I hired them is they can text and attend calls anytime in a day — very responsive people. The entire things were billed, and to my surprise, it was below what I expected. I am pleased with this service.

Br
Review №37

Excellent crew, responded same day as issue occurred and took care of problem in short order...I have full faith in this business to handle any garage door issues in the future!

Ca
Review №38

Five stars for the kind behavior and quick service.

Ja
Review №39

I would certainly recommend this service! Very good work.

Da
Review №40

Lion Garage did a great job, The working staffs were very friendly, professional and courteous.

Cl
Review №41

I go with five stars! Great work.

er
Review №42

They charge $59 dollars for an estimate. I went with someone else

Br
Review №43

Roll over five stars!

Jo
Review №44

Micheal stopped by within the arranged time frame. As I was describing the problem he spotted what was wrong immediately and fix the problem in literally 5 seconds. Still had to pay the 75 dollar service call but better than paying for a new tension spring or door system.

Information
35 Photos
44 Comments
4.7 Rating
  • Address:4433 Godwin Blvd, Suffolk, VA 23434, United States
  • Site:https://va.liongaragedoor.com/
  • Phone:+1 757-774-7879
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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