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Fix Auto Sun City
10222 W Santa Fe Dr, Sun City, AZ 85351, United States
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Fix Auto Sun City
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La
Review №1

I took my Chevrolet truck in to have the front bumper in a fog light replaced. They did an excellent job with a brand new bumper and replacement light and did it in far less than one work day. They were pleasant to deal with and even wash my truck and treated the sidewalls for me. I would highly recommend Fix It Auto Sun City to anyone.

Jo
Review №2

Ive never worked with a more dedicated and professional group of individuals in my life. This level of customer service and craftsmanship is a dying art. A+ from the front desk down to the auto detailer. They managed to clean all of my dalmatians fur out of the back seat. That is no easy task. Frankly I only expected the body work to be done, not detailing and washing my car! These folks are the paragon of integrity and propriety.

Bo
Review №3

Great service. Very smooth transaction. Good work.

Br
Review №4

They get an A+ from me. The truck looks great.

TO
Review №5

If you love your vehicle, or if you just appreciate that you want it to look right, THIS is your body shop. I tried many different shops in the West Valley, and only this location and the team here is consistently excellent. They were formerly Moore and Fix Auto Peoria but relocated here. The people are the same and will not disappoint. Kellie Robins is a star in my book. Perfect estimates and timely communication while the vehicle is being repaired.I am picky and choosey about body work and am just so thankful that I have a trusted place to handle my vehicles.

Pa
Review №6

I was involved in a front end collision and I have used Automotive Dynamics (also owned by Fix Auto Sun City) for my ongoing maintinence of my 2016 Hyundai Accent and have been very pleased with their prices and honesty so, I decided to use Fix Auto for the repairs from my accident. Due to COVID shipping auto parts delays, it took over a week. I was VERY impressed that they actually left the interior cleaner than when I dropped it off! The only issue was their after hours key drop. I used an envelope for my key with my name and phone number that evidently got caught in their key drop. They finally found the envelope but advise use a small envelope for your key if leaving car after business hours! Excellent and would highly recommend!!!

Jo
Review №7

Let me first say that I have never had to use a body shop I’ve been to many auto repair places but never had any bodywork that needed to be done.Grant And Kelly were my only two contacts and they were absolutely professional kind understanding, and above all got the job done would highly recommend them for anyone who needs bodywork or other repairs they do a great job. I would give them 10 stars but I’m only allowed to get five

T
Review №8

Poor experience. Fraudulent insurance practices. Estimate included multiple parts to be replaced that were not needing to be replaced nor repaired. Guessing they don’t expect customers to come take a look. This fraud is why insurance rates are high.Your response is simply an effort to discredit. This company quoted to replace parts that did not need to be replaced. Period. Proven with the repair quotes obtained and photos. Nice try!

Li
Review №9

I awed by the quick and awesome replacement of my drivers mirror and the silver strip on the back of my car. I expected to be there an hour or so, but was only there 20 minutes and its all awesome! Thank you, Grant, Kelly and everyone involved for such a great experience. I would highly recommend them for your automobile needs.

Ja
Review №10

The kind, professional service I received from each person I met and spoke with at Fix Auto in Sun City was genuine, efficient and caring and fair. I was updated on car repairs via texts so that I didnt need to worry about anything. My car looks better now than when I drove it away from the dealer lot!

Do
Review №11

They are an exceptional organization. Did everything we needed done in a timely manner.They kept us informed daily on the progress

An
Review №12

Above and beyond what was expected. Staff was always professional, honest, and courteous. Would definitely recommend to anyone.

St
Review №13

My insurance co. (USAA) recommended Fix Auto. The adjuster (Grant) was friendly, professional, knowledgable and efficient. We scheduled the repair and from the confirmation of appt to daily updates of progress, I was keptinformed. My vehicle was completed by the original estimated time, with no surprise costs at the end:) Not only was the bumper repair and extra work done well, but the shop went the extra mile and made my whole vehicle shine like new!

ba
Review №14

Quality work, very impressed with how quickly work was done. I totally recommend this place. Customer service excellent.

Br
Review №15

Fixed what we noticed in minutes, really friendly & professional,car looks great now

Li
Review №16

Great job. Daily updates. Very helpful with a rental car.

Ki
Review №17

We are new to AZ and my son had a car accident. Not knowing anywhere to take his car, we were referred to Fix Auto Sun City. Kelly was our point of contact and she has been amazing! Even after hours, she directed us how and where to drop off his car. Contacted us first thing the next morning and has been in complete communication with us during the entire process. We cannot be happier with the professionalism, customer service and the quality of work received. His car looks amazing! They took the time for small details and doing extra that went over and beyond our expectations. I would highly recommend this location for your vehicle needs.

Te
Review №18

Efficient and professional-good value for the repair- T. Iker, Peoria AZ

Vi
Review №19

Great place to take your car to be fixedGreat body work. They even washed my car before returning it and also cleaned & washed the inside. Hopefully I wont need any body work done again. But if I do I know where to get it repaired. . Fixit

Ba
Review №20

These people are true professionals. They got me in right away and drove me to get my rental car. The kept touch with me via text on how the work was progressing. They notified me within the hour when car would be done and that gave me time to gas up my rental car. When I went to get my car they returned my rental. By the way, you cannot tell where I had dinged up the side of my car. I will totally recommend them!

Jo
Review №21

Excellent experience. Fantastic work! Have used them in the past and am still impressed by the finished product

DD
Review №22

Fix Collision deliver on quality and service. I am extremely happy with my most recent automotive experience. Thank you Kellie for all your assistance and professionalism. I will recommend Fix Collision to anyone in need.

Do
Review №23

Grant/Kelly and the crews did an outstanding job on repairing my Colorado, paint was perfection. Service was exceptional and finished 5 days ahead of schedule.

G
Review №24

Family owned and operated for years they made it a pleasure to do business

St
Review №25

This is the second time that I have used Fix Auto Sun City. They are repairing my 2018 Honda Accord sport which I roll over a curb with. What can I say, Im an idiot! They are doing a great job and all I have to pay is my deductible. Grant is a great coordinator who continues to keep me informed on an almost daily basis regarding the repairs. Highly recommended for auto repairs. They are fast and reliable.

Ch
Review №26

Kelly was very helpful through all the process in dealing with my insurance company. The day of dropping off the car and going to get a rental they offered me a ride to the rental place instead of wasting my money on a ride which I thought was going outside the standards in passing my expectations. Spent over 10 years in hospitality and to be on the receiving end it’s just unbelievable. Yes this is an automobile shop but that doesn’t mean they can’t carry such great customer service like they did. More importantly the outcome of the work looks like the damage never happened they even clean the inside of my vehicle which I was not expecting. If I ever need a service again, I’m coming here no questions asked.

he
Review №27

Body work was done on vehicle following a collision.. intake of vehicle was good, however there was no contact from shop regarding status of vehicle for over 20 days (estimated service time was 17 days). I had to call the shop to get an updated status and the vehicle just happened to be done on the day that I called

Ca
Review №28

Grant kept me informed of work being completed, pricing & delivery time. My car is beautiful & returned to me in less time than expected. Would highly recommend!

Pa
Review №29

Great communication with many updates. Kind and courteous, Kellie and Grant were great to work with!

Ro
Review №30

Somehow my car got released to the insurance company before I got to them to gather my personal belongings out of it. Wasted half a day from work (not paid) for nothing.I dont know what type of job they do as far as body work. This is strictly an administrative issue.

To
Review №31

Absolutely the best overall experience I could have expected....I would highly recommend this business to anyone....Grant and Kelly are both very professional and friendly....and overall work was top level.....

Sa
Review №32

Very professional. Car in and out promptly. Excellent paint job.

Ra
Review №33

I felt Grant and His team did a fine job with repairing the damage on my car. the thing I really appreciated. was he didnt just return my car. He made sure it was i to his own liking and standards. like it was his own car being fixed.

Ad
Review №34

Top notch customer service, price came in under estimate, they did a great job going over different options I had available, only issue I had was something they could not control because pretty much every single business is facing the same problem right now; will definitely recommend to others and will be returning if I ever need work done again

Ja
Review №35

This is my first time having to bring my vehicle to a repair shop. Grant made everything easy and simple. I was getting updates on how the repair was going. My car was done about a week and a half before the date they gave me which was awesome. Would definitely recommend you come here!

Ly
Review №36

I was very pleased with the work they did. Had my car done when they said they would. Matched the paint perfectly. I would definitely use/recommend them again.

Ma
Review №37

I came to Fix Auto for a broken rear view mirror. They found what I needed and gave me a good price for replacing the mirror. Both the price and time to fix were spot on. Great people!

Ji
Review №38

Great customer service and great work. I needed my 2013 Ford Explorer detailed before I listed for sale and they set my appointment asap, kept me updated on their timing, and did great work. I am very happy with the results

Ju
Review №39

Collision repair - minor damage. In and out 2 hours AND vehicle wash!

Sh
Review №40

Came in with bent door frame and window not rolling up. Unbent it enough so everything functional which is all I wanted and then gave me a very fair quote to replace the door if I ever wanted to do that. did not charge me a thing I was out in 5 minutes. would definitely go back there again

Ca
Review №41

They were wonderful..Great service. Great work

G
Review №42

If I ever need a repair again, this is the place Is the place I would go to. Small town feel, professional and really likable. Great job! My car looks great.

Da
Review №43

Great employees, explained everything, car was ready when they said it would be. Looks like nothing every happened. I will reccomend them to family and friends

Ma
Review №44

This was the best experience I have ever had when dealing with repairs. Even with the ongoing COVID crises their service was friendly, efficient and safe. My car looks great. Thank you Grant and all of the mechanics involved. Hopefully I won’t need your service again but if I do I’ll be back. Mary Lou

Ga
Review №45

They were excellent. Did great work and finished on time. Helpful and friendly.

Ga
Review №46

Took my BMW in on Tuesday and got my car back on Friday. Thank you Jose and Grant for an amazing experience and speedy turnaround. I highly recommend getting your car fixed at Fix auto collision in Sun City Az.

Al
Review №47

Great place to get your scratches on your car fixed. Was updated daily. I was pleased with the end result. quality work from these guys. Nothing but good things to say about them.

Jo
Review №48

From the moment I walked into the shop I was treated with respect and they were so professional and so friendly. I did not feel like they took advantage of this female at all I fel t like they were trying to work with me not against me

Me
Review №49

Very professional and friendly staff! Work was done in a timely manner and the guys were very communicative throughout the whole process. I highly recommend this shop!

To
Review №50

Very Happy!

An
Review №51

Fix Auto did it great job making several small repairs to my 2004 Ford Crown Victoria. Its must be a magnet for cars to hit in Parking Lots! I just had it driven here from Palm Beach, Florida. Even though its 15 years old, it only has 22k miles. Plan to drive it for many years to come!

Fr
Review №52

As we all know, it is often nerve wracking to take our car for body repair. This was a refreshing experience from the beginning.Pleasant, service oriented front desk all the way to the estimator. Steve Stair was a pro all the way and took car of me. Just a positive attitude.The icing on the cake was the very reasonably priced repairs. I had a minor fender bender repaired by other driver insurance and had them give me estimate for getting rid of other moderate damage and it was priced very reasonably and fixed in a timely manner.Contacted me timely, kept me informed of progress as days went by. Prompt contact and follow up. Trustworthiness like this is hard to find and it was delightful to have such a good experience at Sun City Fix Auto Body.

Ba
Review №53

Good experience with great customer service, great follow-up on progress of vehicle and the repair on my car looks great! Although I hope to never have to have body work done on my car again, if I do, I will definitely use Fix Auto of Sun City!

Ma
Review №54

The best experience! Work was fantastic! Couldn’t be more pleased with how nice my car looks! Staff was friendly, knowledgeable and professional! I was informed every step of the way on my cars progress! Wouldn’t hesitate to recommend!

Ph
Review №55

People were great/courteous/responsive. My nine year old car looks brand new! I would recommend them to anyone.

Da
Review №56

Excellent customer service and installing parts on my car!

Ka
Review №57

THIS GUYS ARE AMAZING THEY DO GREAT WORK, VERY COURTEST, AND HAVE SHUTTLE SERVICES AVAILABLE OF NEED. HAD A LARGE CUSTOM PICK UP TRUCK BACK INTO MY 2013 IMPALA AND HAD QUITE OF BIT OF DAMAGE TO MY BACK BUMPER AS WELL AS A BROKEN TAILLIGHT. FOUND THEM THROUGH MY INSURANCE AND DROPPED IT OFF ON A THURSDAY AND THEY WERE DONE BY THE FOLLOWING WEDNESDAY! THAT IS UNHEARD OF AND SUPER FAST QUALITY SERVICE DEFINITELY RECCOMENDING THEM AS A FAMILY AUTOBODY SHOP FOR EVERYONE IN THE WEST VALLEY REGION!!!!!!!

jo
Review №58

We were very disappointed in the quality of the food. The pancakes were rubbery. Leading us to believe they were reheated. Same for the omelets. Being lunch time we were surprised it was not more usy. We now know why. The service was very good though. Waitress very friendly.

Ro
Review №59

Everything went well and I am very satisfied with the work and the way they communicated throughout the process.

Ma
Review №60

GREAT service. You couldnt tell where we were rear-ended. Job was completed much sooner than we thought .Just gave their name to a friend who was given an outrageous estimate somewhere else.

Bo
Review №61

They did a great job fixing a door problem. Was very pleased with the work done and at a reasonable cost. No hesitation to recommend them.

Wa
Review №62

Quality work it was completed when promised.

An
Review №63

Second time customer. No BS and quality work!

Do
Review №64

Great personal attention and setvice.

Di
Review №65

2nd time I’ve had my car repaired at Fix and have been extremely pleased...would not consider going anywhere else!

As
Review №66

Great service. Very knowledgeable and honest staff. Will come back again.

Do
Review №67

Quality Beautiful work, didnt appreciate service adviser calling my insurance company says car finished and wasnt.

St
Review №68

Broke off lug nut and will not own up to it.

Jo
Review №69

Helped me out, were honest and upfront, got me a great referral for other work that ended in a great repair at a great cost.

Mi
Review №70

Good body shop.

Ap
Review №71

Seat belt replacement done.

Ga
Review №72

Great body repair.

Do
Review №73

Great service and work.

Ch
Review №74

Very impressed

Lo
Review №75

Un luger mui vien

Information
54 Photos
75 Comments
4.7 Rating
  • Address:10222 W Santa Fe Dr, Sun City, AZ 85351, United States
  • Site:https://fixautousa.com/sun-city/
  • Phone:+1 623-972-6100
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Appointments recommended:Yes
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