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Shopko Optical
120 N Grand Ave, Sun Prairie, WI 53590, United States
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Shopko Optical
Comments
Ro
Review №1

Brenda was incredible! Very efficient, answered all my questions and delivered a very positive experience! Was very satisfied I choose Shopko to get my glasses.

La
Review №2

This visit was the busiest I’ve ever seen them and there were just not enough employees to deal with the customers…not their fault! However, they kept abandoning the person they were with to try to help the next one. I can certainly understand asking someone to wait a moment if the next customer will be very quick, but this ended up not being the case over and over. The staff is very friendly, but may need to be reminded that *the customer in front of you is more important than the customer on the phone* as well as *first come first served.*I felt so rushed that I didn’t even realize I left without my prescription in hand.

Ja
Review №3

The lady who found me Harry Potter glasses was very very nice and had exceptional service. The doctor helped me out a lot and found me my perfect balance for contacts. Best deals ever and great staff. Will definitely come again!

Er
Review №4

The staff was welcoming, friendly, and efficient! Great experience!

Ta
Review №5

Great experience, first time here, its been several yrs since Ive had my eyes examined. Polite people. I saved alot of money thanks to my insurance too. Will definitely go back and will also be referring friends & family.

Pa
Review №6

Service was quick and the staff was very organized. Super friendly people working there. Highly recommended!

De
Review №7

My first time there was awesome. Judy was amazing, Ill definitely continue going there for all my eye care needs. Ill also be recommending others to go there. The Doctor that administered my eye exam was very nice also, and took the time to listen to my concerns. Great staff, nice selection of eyewear and prices seemed fair.

Je
Review №8

My entire experience from scheduling the appointment to walking out the door with a trial pair contacts was easy, pleasant, professional and friendly. I want to especially thank Cole who ran through numbers with me several times to explain my insurance coverage and find my best value vs what I could afford same-day. Thank you to all the staff. I would highly recommend this location for eye exam. Finding the store was also very easy and parking is right in front of the building. These are big pluses for me.

Ki
Review №9

Good Customer service. Very understaffed. Phones were ringing off the hook, and people coming in to pick up their orders.. as well as people coming in for appointments.

Ta
Review №10

Great staff, helpful, informative and professional. I definitely would have made an appointment there sooner if they had exam pricing on their website. Pricing without insurance is inline with everywhere else. Even if it told me exams range from A-B. The scheduling an appointment online was so convenient.

Je
Review №11

I have been wearing contact lenses and glasses for 30 years. I’ve never had a more thorough exam and assistance in picking out glasses. I was very happy with the overall experience.

Ro
Review №12

This was our first visit to Shopko optical. Appointment availability offered flexible hours including late day and weekend. Judy was great at accommodating a last minute request for an earlier appointment for choosing glasses. She was short handed but didn’t cut corners on the time she spent with us answering all questions about our insurance.My wife had a separate appointment for eye exam and wanted to try contacts. Judy was extremely helpful in choosing a way for us to best use our insurance to cover them and glasses. When trial contacts were picked up she took the time to answer all questions in a friendly way and encouraged a phone call if there were any problems. We appreciate her above average customer service. The only negative experience we had was with a different staff member who allowed me to pick up my glasses, but refused to adjust them because I didn’t have an appointment...even though my wife was already in a room for her exam at the time.

Ra
Review №13

Staff was very friendly and helpful! Really took the time to figure out what the best options were for me.

Da
Review №14

A nice experience. friendly staff. Knowledgeable and helpful.

Ka
Review №15

Adam was fantastic!!! Highly recommend him. He explained everything and made sure I got the best value.

Na
Review №16

Great experience and top notch service. This is the ONLY place I will go for my vision needs. Judy is the BEST, she went the extra mile to ensure I got the best pricing! Thank you!!!

Jo
Review №17

The staff was very friendly and knowledgeable! Additionally, their safety measures around COVID-19 are top notch. From start to finish it was a pleasant experience.

Ch
Review №18

Had a great experience here, in terms of selection, pricing and helpfulness of the staff. Judy did a great job helping me decide what I needed and gave great advice on a number of things. Ill be making Shopko my go-to place for frames and lenses from now on.

Je
Review №19

Great expierence. Staff was excellent in helping make decisions. New location is very nice as well!! Will definitely be returning next year.

Br
Review №20

I got my eye exam done here some months back when just opened up and the ladies there were especially sweet despite being short handed! I went back on Tuesday the 9th to look at glasses and the associate Cole that helped me was really wonderful! He was so accommodating and let me take my time picking out my glasses, I am really picky about how they fit my face shape and he allowed me to take a couple pairs to try on in the bathroom without my mask! He was very patient and even helped me make some final choices (I chose 2 pairs 😁) he was so knowledgeable and charming! He helped me decide what lenses would be a best fit for me, since my prescription is hefty to say the least. He helped me get the best deal I possibly could have and kept me laughing and smiling practically the whole time! I cannot wait to pick them up! 10/10 recommend checking out this location! Also they o add they have safety precautions as you enter sue to covid-19, temperature check as well as hand sanitizer when you enter really makes you feel like theyre taking care of you!

Ja
Review №21

I have been to Shopko twice! Great service from Judy!!!! And love my new glasses!

An
Review №22

So kind and accommodating!

Ke
Review №23

Excellent service!

De
Review №24

Helpful and friendly service

Tr
Review №25

The staff is exceptional and I love my new glasses, stylish and functional. Go there!

Mi
Review №26

Nice to have an eye care center so close to home.

Da
Review №27

I had a great experience.

Information
3 Photos
27 Comments
5 Rating
  • Address:120 N Grand Ave, Sun Prairie, WI 53590, United States
  • Site:https://shopko.com/eye-care/wi/sun-prairie/store-226/?utm_source=local&utm_medium=gmb
  • Phone:+1 608-839-7008
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–3:03PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
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