I have sporty, turbocharged car. I never take my cars to a shop, I always do all my own work. But I’ve been low on time lately and brought my car here. I told the guy, that this was a big leap of faith for me. He reassured me all would be well. So I made an appointment a week out, dropped my car off, it sat for almost another week without being brought in the shop. Finally they got it in and called me with the diagnosis. I gave the go ahead to make the repair. Another week getting it back together and I have my car back. $1,200 to replace a throw out bearing and transmission fluid change. Pricey, but I understand the reason. I get my car back and it’s still making the same noise (bad bearing), they put 40 HARD miles on my car. How do I know they beat on car u may be asking? I have a digital read out on my dash that displays my average fuel economy, it’s NEVER less then 20! I have a 4 cylinder after all, it’s at 12 mpg! 40 miles with an average or 12 mpg!! And it’s still making the noise..?!?I take it back and they tell me “yes the part we put in must be bad” We will file a warranty claim, I’ll call you in two days. They never called, I called them. He said yes I’m sorry I forgot, I’ll do it now and call you back. That was 4 weeks ago and I haven’t received a call. Since then the car still makes the noise and in the meantime I’ve noticed numerous bolts missing, bolts stripped out, and pieces busted on my car. My car is basically a like new car with 80k miles. But I now have a check engine light on that came on a week after picking it up. It’s a vacuum leak somewhere.. Hmm 🤔 . It short, avoid this place. I will go back to doing things myself.

Your guys are awesome my navigator is running great thank you so much

Donald and the crew at On The Go really went out of their way to reassure me that I was going to get the best service possible. As a sales person myself I hate when people over promise and under-deliver. These guys said what they were gonna do and did what they said. Was it an expensive repair for me? Yes. Do I feel like I got great service and great value for my money? Without question.Thanks again,Jesse

Our son took his 2016 Hyundai Elantra which had 95,000 miles to Donald at On The Go Transmissions. Donald immediately told my son that he should take the car to Hyundai because his transmission should be covered because his vehicle was under the 100,000 mile mark. By doing this he saved us money on repairing a transmission. Donald’s honesty with my son and excellent ethics Will definitely deserve our business should we ever experience any transmission services we may need for future vehicles that are not covered under warranty!!! Thank you so much Donald!!!

The staff are the best Im going to get straight to business and theyre always willing to help one of us Average Joes out I really appreciate their business and their customer service excellent job fellas

The people here go out of their way to help out. Cant say enough about the way they helped out when my RV broke down. I was stuck, and they spent a couple hours with me after the fact until I got it squared away. Very humble and helpful. First place Ill go for repair from now on.

☆☆☆☆☆ HIGHLY RECOMMENDED ☆☆☆☆☆When I met Donald I knew this was where I was going to be KNOWLEDGEABLE HONESTTRUSTWORTHY. Donald is a guy you want to know for your cars Transmission sake and yours.HE WILL TAKE CARE OF YOUAND YOUR VEHICLE.

Was going to use on the go transmission for repairs and was happy I didn’t. After being referred to them, I was mislead and misinformed. And before you say you don’t see me in your system, I didn’t give you a chance to enter me in. I went else where.

I have gone to Donald for a few years now and each time I have a sense of trust -- hes saved me a lot of money over the years.Things the dealer would charge twice as much, or another mechanic wouldnt diagnose as effectively, are not experienced with On The Go.

If I could leave zero stars I would. This is one of the most unprofessional businesses I have dealt with in my entire life. Please do not trust Donald or use him for your repairs. It will be your detriment.

All around great experience. I can’t say enough about how professional and reassuring Donald was. I was very pleased with the great job these guys did in replacing/rebuilding my transmission on my truck. So much so that I’ve recommended this place to several colleagues and friends. Keep up the great work. We need more businesses in the west valley and all of Phx like this one.

I emailed company and Donald responded immediately. After speaking to him about my options for my Audi, I was highly impressed by his knowledge. Took the time to explain what my options where in terms that I could understand.

Best transmission shop i have ever been too highly recommend them top notch

Great place... great service and friendly worth it

Took my truck for a clutch kit replacement. Don was a true professional took care of my issue and had my truck ready in no time. Definitely recommend this place. For sure Don is my hobby guy for any future transmission issues.Thank you for a great service.

I took my 2007 Jeep Commander. They had to rebuild the transmission. It has been a month since I got my Jeep back and have to say I am very pleased with the way it drives. It shifts a whole lot smoother than it ever has. The cost was a whole lot less than any other place I got quotes from. The are definitely reasonable and I would recommend them to anyone needing transmission work. The only reason I did not give them five 🌟 is because they did put some grease on the inside of my Jeep. Nothing that I was not able to clean, but should be a little more cleaner.

Family owned. No nonsense got the work done and very friendly.

Very thorough, and kept the price within the original ballpark. Did what they said they were going to do in the time they said they would do it.

Took my truck in with shifter indexing issues. Donald was able to have one of his technicians diagnose the problem (giving me worst case scenario) and an estimate for repair. They had my truck in the shop and working on it immediately. Repairs were done in stated time and for less than quoted ( he said that the problem was not as involved as worst case). Very happy customer and would recommend them.

Excellent customer service. Fair prices and honest people. Hard to find these days. My truck popped a few transmission codes and Donald found out it was only the ignition switch. Thank you to Donald and Team…You all were awesome. I would definitely recommend to anybody!

Great place. Owner waited on me and let me know what he thought was wrong and gave me a ballpark estimate. Found a different problem which was not as expensive and it fix it. Transmission works great! Honest man. Will return if I have any other transmission problems whit my other 2 cars.

***Fantastic customer service!*** This little mom and pop shop should not be mistaken! They are fully staffed and fully prepared to take care of all the engine and transmission repairs you need. From new to vintage and classic. They got your back.

Wow!! I cant say enough about this business! The owner and staff are very friendly and not out to break your bank!! They explain in detail what the issue is and they fix the problem!! If I could rate 10 stars i would!! I will definitely be back!!

I cannot say enough good things about this shop.The owner is very polite, intelligent and I wouldn’t recommend anyone else in surprise.Thanks again!

They replaced my transfer case in my dodge magnum. Donald did a good job at a fair price. There was another problem with the exhaust rattling and they got it taken care of at no additional charge. He went the extra mile to be sure I was happy. I recommend this shop.

I went to bring my 03 Tahoe to ON THE GO TRANSMISSION and I can honestly say Donald and his team of guys do an excellent job. My transmission was shot to pieces. Not literally. He had my truck up and back to factory settings swiftly and prompt. I will definitely recommend anyone who has transmission issue come see Donald. Hell definitely take care of the problem.

The pizza is good at the right price.

I cannot say enough about Don and his guys at On the Go. I had lost hope on getting my car repaired and had heard good things about this place. I found out first hand that these guys are not out for a quick buck. They went above and beyond to make sure I was satisfied with the work done and were very fair with there pricing. I will come here from this point on for any servicing I need for my vehicles. Thank you Don 🙏🙏🙏

Donald is amazing. I went to the dealership at Subaru and was told I need a new transmission. Donald looked at it diagnosed the problem which was no problem. Hes very Hands-On, very knowledgeable, and very straightforward. Donald you are amazing. I love you! Thanks for saving me thousands of dollars!

Very thorough in their work

Donald is very professional. Honest, compassionate and helpful. You all are amazing. All of your crew are friendly and helpful. I appreciate you helping me out. Thank you.

Excellent service, fair and honest prices. They make sure you understand your issues, and options. Very friendly and easy to work with!

WONDERFUL SERVICE!!!! I brought my car in twice and they identified and fixed up my tail lights free of charge. I brought in my second car because i had a leak and they identified and personally showed me my battery fluid was just leaking because it had too much water in it. I really appreciated it and asked how much i owed them for talking their time looking at it, free of charge. They focus and excel at good honest service and they have earned my trust and business.

Donald and his crew are honest and fair, if there is something that needs to be done asap he tells you, if there is something that is not a rush he tells you that as well, hit them up they do more then just transmissions and I have been there a few times now and they are a shop I can trust

Took our Cadillac there to have a used tranny installed. Donald was VERY upfront, honest and real. Even said he wasnt going to do the work we were contemplating because it wouldnt be worth it for an 04 caddy with 117k miles already on it and he doesnt do customers like that (meaning it really wouldnt be worth the money he could make off us). Prices were very reasonable and they also offer a great financing program!! Definitely gained our respect and business now and in the future! Donald and his team of mechanics are top notch. Highly recommend!

Don is very upfront and honest which is hard to find these days. The quality of their work seems really good as well. I would recommend them to anyone.

I really appreciate the time and consideration Donald and the other employees put into rebuilding my transmission. He was considerate about my financial situation and tried to keep the cost down. I was shown some parts they replaced and it was obvious that work needed to be done. Sometimes its a concern, not being familiar with car issues, that I may be taken advantage of. I was not concerned about this at all. I feel like you can trust them and their work.

Honest, friendly and knowledgeable. Highly recommend

The owner is very nice, kind, reliable & trustwothy. Very friendly man & did an awesome job on our transmission!! Highly recommended him!!

Great place.

Donald is a true to life good honest guy. I appreciate knowing that if I need to I can trust what you and On the go Transmission says

Fast service, reasonable rates and personable people.

They have great service, honest technicians and fair prices. If I ever need to, Ill go back here forsure.

I had my Toyota Camry repaired here. I have a 1999 5peed stick shift. It wasnt going into reverse. I brought it and they said I just needed a new gear.When my daughters 96 pontiac grand am transmission died, of course I brought it here. They fixed it (complete overhaul) and it ran great! They were also very willing to help me so I could make payment arrangements. (I dont have credit cards.). They have my loyalty. Thank you!

Beautiful people! Thought my problem was transmission. He ran diagnostics and test drove it. Turns out its my catalytic converter causing me all of the trouble. Didnt charge a dime for his time and effort. Thank you so very much for everything.

Great service Don is the best. Extremely helpful.

If you luv your car bring it here. Don and his crew are THE BEST

When in there with my lexus it was making a clicking soung from the front passenger side the car stood there for 4 days an he call me told me it was my axels i ask him how much was to fix it he told me $750 clearly he rip me off for the two axels an what really got me mad was after i told him to fix it. I had just put on some brand new 20 inch wheels on it an when i pick the car up from them my two front wheels were scratch from them taking the lug nuts out. They rip u off an they dont have respect for ur stuff i would never go there they are irresponsible were other peoples property

Very helpful. My hood wouldnt open and he took the time to fix it for me.

Donald is a professional, take s care of all issues.does not leave you handing.i will refer and go back .I am impressed with his ability to deal with customers, never gets aggravated. Thanks donald.

Absolutely Love On The Go TransmissionTransmissions & Auto Repair If youre looking for fast quality, dependable work with affordable rates and great Customer Service... These guys cant be beat...Donald Jairam U Rock!🤘

$2100 for a new transmission, brought back 5 times. Because of leaking. Shift point on second gear not synchronized with computer, causing hard shifting if I take my foot off the accelerator13-25mph. Causing excessive wear on the Transmissions splines.Talked to Ford they told me it was a rebuilt, not NEW or even a remanufactured transmission. The last leak was from the dip stick, because, Donald put dip stick in with a pry bar damaged it fixed with epoxy.Dip stick, does not close all the way, and he over filled transmission and it leaked all over the place.but he denied it telling me it was coolant, upon further inspection, he found out they over filled,so he removed the excess transmission fluid.And tightened down the pan bolts( WITHOUT A TORQUE WRENCH😣), claiming he can be as accurate, as a torque wrench, because he has been doing this for so long.🤔None of the mechanics are ASE certified.Would I recommend him?Only if your one of those people that kneel during the anthem.

This review is unsolicited. I struggled with my transmission for 4 years. I went to 2 different shops and was totally disatisfied both times. I found On the Go Transmission on line and a great burden was lifted from my mind. My work truck has close to 400k miles on it and now its like driving a new truck again. Their mechanic, Bryan, is second to none. He was straightforward with everything my transmission needed and I dont regret any recommendations he gave me. Donald, the owner, gave me in addition to what I paid for $100 switch for my transmission. If youre tired of being ripped off, goto On the Go Transmission.

Spoke with Donald about my wifes van that was over heating. Donald asked me a ton of questions to really help me understand all the possible scenarios. I dropped my van off and his guys found a very small leak that I was unable to locate. They gave me a very fair price for the work they performed. I would highly recommend them to anyone.

We are highly satisfied and they fixed out transmission twice as fast as any other estimate!

Ok. So the short version is, I completely endorse On Go Transmissions. So if you need an honest, hard working and fair garage go there and talk to Donald. Here is the long version (I hope you read it all): I have a Dodge Durango with 250,700 miles on it (original owner!). Last week it was not shifting (stuck in third gear) so I took it to the dealer. They had it for 4 hours and just basically pulled the engine and transmission codes (which I had already done myself and told them that!) and they told me; “You just need a new transmission, that will be $4800 please”. So I freaked out and was preparing to part out my car because I could not afford that nor could I afford a new car. For the heck of it I started calling different transmission shops and was getting the “bring it in and we shall see” run around. When I called Donald, he took the time to research the engine codes with me over the phone and was very knowledgeable. I took it to him and he completely re-built the transmission for $1800 (and I know it needed to be rebuilt because I am the original owner, it had never been rebuilt before and he showed me the burnt transmission fluid and metal shavings in the pain). Now here is where Donald really won me over. The vehicle still would not shift right after driving it for a day or two it began shifting very hard or not at all. It had no engine codes or transmission code or check engine light. I brought it back to Donald and for 5 days he worked very hard trying to find the problem (even staying late on two occasions to meet me at the shop at 7 and 8 at night to show me what he had done). None of the dodge forums online I posted to could help and the dealership just kept telling me I needed a new transmission. Finally Donald figured out that the engine computer and transmission computer were not communicating when the engine got hot for some reason. He replaced both computers and re-programmed them. When I went to pick it up, I offered to pay him for the additional repairs and he told me “my main concern is that your vehicle is working right, drive it for a few days and then we will work it out later”. I drove my car for 200 miles and it worked perfectly. I called him 5 days later to pay over the phone for the additional repairs and Donald told me “Don’t worry about it, I know you are stressed out about money right now (I have 5 kids) and I am just glad we worked it out”. This was about $450 worth of parts and programming ALONE (not counting labor) that I was prepared to pay and Donald insisted that we were “all good” and refused to accept further payment (despite me offering several times). This garage is the type of garage people used to trust and go to back in the day. It is not just another corporate garage interested in fleecing people for as much money as they can and Donald is a gentleman and a businessman with ethics and morals who understands the value of good customer service. I will be going back to this shop for any repairs I may have in the future and cannot say enough about what a great job they did and how grateful I am for their hard work. Derek W.

These folks did a fantastic job.

Donald and his staff are the Best

I was told its a new transmission,$2200. Brought it back 3 times, because of leaks.2nd gear doesnt shift at the proper shift points, and slamming into 2nd gear putting excesive wear, damage to the splines in the transmission.I recorded the 4th time and the tech didnt torq the bolts down, I told him get Donald to inform about his work not done to mfg. specs. Insted of doing so and asking what the problem is, he ARUGED with me trying to make me leave. I wouldnt leave so the other tech called the cops. When Donald finally came out, he had the main tech. finish the work.Cops showed up told me to call them when I pick up the truck the next day.I got fired for missing to many days, Donald dont seem to care.Looking back:Not Ase certified,shop floor dirty,parts not organized,OSHA regulations violations and child labor laws, misrepresentation of service, no serial numbers of parts on invoice .And the cops acted like I was wrong.

Honest reliable friendly

Donald knows how to take care of his customers

Great customer service and they wont stop until the job is done and the customer is completely satisfied .

Honest and fair

Awsomeness

Well