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Mattress Firm Swampscott
447 Paradise Rd, Swampscott, MA 01907, United States
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Mattress Firm Swampscott
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Ma
Review №1

Andrea was knowledgeable and went out of way to find answers to my more eclectic questions.

Ke
Review №2

Andrea was so nice! She was very patient, informative and so pleasant to work with. I would order from Mattress Firm again and recommend them to anyone.

Ma
Review №3

I did not appreciate the high pressure sales woman! We explained that we kind of knew what we wanted but that we were not looking to buy for 1-2 months and she kept hounding us to buy now..... over and over again. I wont be shopping here!

Ca
Review №4

So far I have bought 3 mattresses from Mattress Firm and my experiences have always been positive. The staff are are friendly, helpful, and I always get what I need.

Ch
Review №5

Experienced, knowledgeable staff (and patient !)helped us select the best choice that fit our needs.

Su
Review №6

Andrea was so helpful in choosing a mattress for my daughter. Shes very knowledgeable and took the time to show us the perfect mattress. I was pleased to purchase a great mattress at an amazing price!

Ke
Review №7

I’m known as the pillow princess here because I truly went through the majority of their inventory finding the perfect pillow. We eventually struck a deal for the perfect pillow and I couldn’t be happier! They’re officially my go to location for all my sleep needs

je
Review №8

Quick easy painless, easy explanation of products.

El
Review №9

Even though we didn’t physically go to the store, Andrea (I hope that is her name) was extremely helpful. She answered the phone in a professional and cheerful manner ready to assist me. We ordered our new adjustable frame and mattress on line. The delivery/set up techs neglected to demonstrate the bed so we had no idea that the frame wasn’t working until they had left. Normally this kind of situation wouldn’t be very frustrating but we picked this type of frame as my spouse was having a total knee replacement in a few days and we payed for the most expensive set up service. So when Andrea was able to arrange for another team to come and resolve the issue a few days later, we were extremely pleased. I would hold on to her if she worked in my business.

La
Review №10

We came here to exchange a box spring. Brian was super nice and help us out. Thanks for helping us.

Kr
Review №11

Kathy was attentive and friendly as soon as we walked into the doors. She took the time to listen to our needs and our budgets. Within several minutes she was able to find mattresses perfect for my sister and myself. Highly recommend. Thank you so much Kathy!!

Gr
Review №12

Brian petraglia was awesome and and excellent sales representative will continue to do business with you

An
Review №13

Giving 5 star, the place is good! we stopped by few days ago and bought a queen mattress for the price of tween, we got a good discount .... Thanks Brian, everything was fast and easy.

Tr
Review №14

Kathy was very helpful. She was able to find the perfect mattress for me immediately. Very clean and well kept place. Kathy was very friendly and ready to help. Definitely recommend for your sleeping needs! ☺️

En
Review №15

Great customer service! Kathy showed us the mattresses within our budget, gave us plenty of time to try them out, and answered all our questions. She was a delight to work with.

Sa
Review №16

Kathy is just the sweetest! She kept me updated on my order and also was able to adjust my order when I was being a bit complicated and changing things in my order. She is so kind and helpful. I definitely recommend coming here due to her service.

Sh
Review №17

Great service, Brian was very helpful and knowledgeable with all the mattress he showed me

Li
Review №18

Excellent service very polite staff. I Highly recommend this store to all my friends and family. Reasonable prices too. The It’s one of the Best Stores I’ve been in. I would like to Thank The staff’s for all the help they provide again Thank you Linda Wood

Ry
Review №19

The girl there was very helpful. It was an easy quick experience. Will go there again. Thank you

Br
Review №20

Sales Staff were great

Am
Review №21

The sales lady helped my family pick the best mattress at the best price. We went in with a very specific mattress and price in mind, feeling a little non-negotiable she invited us to hear her out (sweetly/knowledgeably of course). She led us to a mattress so so so much better than what we came in for. It was factory pricing at 50%off the mattress and box spring. She made sure we made all the best decisions for us and our needs. So even though we left spending considerably more that expected we just had it delivered yesterday (the delivery guys were VERY KIND, left no mess and cause zero problems! It is absolutely a hotel Mattress that will last for at minimum 10 years. It feels like a hotel bed in a posh hotel and inspired us to splurge on our dream bedding. S

P
Review №22

Kathy is an excellent sales person. She definitely earned our business. Very good follow through.

Di
Review №23

Great job, even though the wait for my new mattress was long. Last night I slept through until morning. A great nights sleep. Thanks!😊😊😊

Ma
Review №24

Tried out almost every mattress in the store and Andrea was able to help me decide on a great mattress that fit my budget.

Ca
Review №25

This is an excellent store. Friendly, helpful sales people that allow you the freedom to try different mattresses. They are knowledgeable and will belp you find the right fit. They also have excellent discounts. Highly recommended!

Ka
Review №26

I found exactly the perfect mattress I was looking for at a price that was better than I had expected. The saleswoman was helpful and knowledge. I would recommend this store to anyone looking for a quality mattress!

mi
Review №27

Everyone at Mattress Firm was very friendly and helpful. I found what I was looking for, which was an 8” memory foam mattress in a full size. I always have a great experience when I shop there.

Na
Review №28

We had a great experience at mattress firm tonight. The consultant was excellent she answered all her questions she sells a variety of products she’s very professional and extremely helpful.Katherine was excellent. I would highly recommend going to mattress firm and working with Katherine.

Ru
Review №29

I had a wonderful experience picking a mattress with the help of the staff. Katherine was very accommodating, and clearly cared about showing me what my options were.

Da
Review №30

Awesome service from Kathy! The experience could not have been better. Full attention to us and every detail covered. 😊

Bo
Review №31

Andrea is an amazing person!! Buying a bed is confusing and can be frustrating...not with Andrea! I just bought two beds and an adjustable base. She was patient and she knew her products! I’m thrilled with the deal she gave me and the beds are wonderful!!!

Mi
Review №32

Ike did an awesome job helping up compare our options and I feel like we got a great deal! He made mattress shopping easy!

Da
Review №33

Very helpful and straight forward

Ka
Review №34

Received excellent service with Andrea at mattress firm during their Labor Day cell

Fr
Review №35

This is my first time going to Mattress Firm. The employee Matthew was great he helped me in every way possible and was a really nice guy. Can’t wait to get my bed. Thank u Matthew and thank you Mattress Firm.

Sa
Review №36

Excellent customer service!!! Very friendly too.

To
Review №37

I got a nice mattress at a good price. The salesperson who helped me, Kathy, was very knowledgeable and helpful.

Da
Review №38

Very professional, helpful, patient and knowledgeable about mattresses

Ch
Review №39

Rick was wonderful, very friendly, & helpful in finding the right mattress for me.

Cl
Review №40

Katherine was G.R.E.A.T!!!! Very helpful and informative.

Be
Review №41

Excellent customer service

Ro
Review №42

Andrea the salesperson was great! She helped me pick out a mattress that fit my budget. She also set me up with a memory foam pillowand a mattress protector. Delivery was on time. I would definitely recommend Andrea and this location to purchase a mattress.Thank You.

Ro
Review №43

Awesome sales team

Je
Review №44

Andrea was great. I went in having no idea what I wanted. She was patient and helpful, and in no time I had purchased my new king sized bed. I recommend her to all my friends.

Ti
Review №45

Alyson was awesome! She was a big help to us while we were trying to pick the right mattress for our 2 year old. On top of that she did everything she could to get us the earliest pick-up date. Made our experience quick and easy. Thank you!!!!

Co
Review №46

Alyson was awesome! Got us a great deal on a bed we thought we could never afford. She was very sweet and went to every extent to help us get what we wanted. My fiance and I left happy campers and loved the wonderful customer service Alyson provided!

Su
Review №47

Mattress Firm is offering FREE adjustable bases! Andrea Calogero was very knowledgeable and kept within our budget. She spent 2 hours with us, answering all of our questions and offering suggestions to make sure that we purchased the correct product. I highly recommend this store.

Eg
Review №48

Andrea was so friendly and helpful. I can see that she really loves her job and has a good spirit! I now am a very educated mattress connoisseur.

Do
Review №49

Andrea professionally offered friendly service with absolutely no pressure. After selecting the mattress that met our needs the sale was finalized with a delivery date. She said they would call the day before with a time frame, they did. They said they would call before coming out, they did. They arrived on time, took out the old mattress, brought in and set up the new mattress and were gone 20 minutes later. Oh, btw, they laid a carpet over the snow on the lawn to keep it out of the house also.Sadly, they only sell the one product as we would be happy to use them in the future.

Su
Review №50

Andrea helped me understand my options so I could pick the best mattress for my budget. She was very professional and knew so much about the mattresses. I would recommend Andrea and that store to anyone looking for a new mattress!

Ma
Review №51

Nick is an amazing salesman. He was very helpful throughout the entire process. Will definitely be coming back to him next time I need a mattress!!!

Za
Review №52

Craig Gentleman was the man! He helped out great last night and knew his product. Our new matress is now on hold. Thanks Craig!

Ti
Review №53

Never went there. Bought our mattress at Macys. Very satisfied

Ka
Review №54

Great experience, very friendly customer service and helpful throughout the whole process. Nick helped us on our purchase and was a great sales accociate to work with and answered all our questions thoroughly.

Ju
Review №55

Money laundering scheme. Dont lie and dont kill me but its true.

wa
Review №56

Helpful and friendly service.

Tr
Review №57

Service is excellent.

Pa
Review №58

Friendly staff. Good selection. Very clean store.

Sc
Review №59

Excellent customer service, very relatable and didnt push higher priced mattresses.

Do
Review №60

Great Store and Superb Sales Lady.My wife and I just bought two queen sets. The sales person, Ms. Alyson Lumenello, made the process easy, friendly, comfortable and tonic, like drinking champagne not shopping for a bed. This wonderful lady professional even worked hard to disassemble the headbeds and frames for us to take home: this is like in the military: above and beyond the call of duty. We will for ever be indebted to her and to MatressFirm for knowing how to choose their personnel. Thank you. As for the store and choice of beds: beyond reproach. Thank you again

Ch
Review №61

Nick Moore has the best customer service. He helped mr so much would deffinetly say he is the top seller!!

PI
Review №62

Extremely helpfu and full of ideas, talking about the short hair blode lady!

Je
Review №63

The sales woman was wonderful very helpful

Ma
Review №64

Very good. Excellent service.

Bo
Review №65

I am sure there are tons and tons of people in the world who enjoy shopping for household stuff like appliances, furniture, flooring or, as in this case, mattresses. I am truly not one of them. So when it came time to get a new mattress/boxspring setup for one of my teenage sons, I was pretty sure it was going to suck. Fortunately, I was wrong.My wife and I went to the Vinan Sq Mattress Firm and were assisted by a salesman named Nick. We walked in and he approached us and asked how he could help, pretty basic salesmen stuff. But Nick actually was very helpful. He listened to what we needed which was a pretty basic setup. And then he showed us all the stuff that actually fit our needs instead of trying to guide us into more expensive options. This unfortunately is becoming less and less a part of salespeoples SOP in my experience. Working in a form of sales myself, I HATE being sold stuff by a bad sales person. Conversely I really enjoy buying something from a true salesperson. Nick proved himself to be a very good salesman.Everything went smooth. I got a fair to good deal. And we left pleased.I dont write a lot of these reviews. But Mattress Firm, and especially Nick, earned this one.In summation - buying a mattress which I figured would at least sort of suck was painless and maybe even a bit enjoyable.I encourage you to swing by Vinan Sq and experience it for yourself.

Ro
Review №66

Great customer service.

Su
Review №67

Good service, prices and excellent salesperson

Ha
Review №68

Andrea was great and took care of our problem! Definitely recommend going and seeing Andrea!

La
Review №69

I didnt go here

Jo
Review №70

Nick was extremely helpful

Information
10 Photos
70 Comments
4.5 Rating
  • Address:447 Paradise Rd, Swampscott, MA 01907, United States
  • Site:https://stores.mattressfirm.com/ma/swampscott/mattress-stores-swampscott-ma-8763.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=boston%20ma&utm_kxconfid=uflnw2ovk
  • Phone:+1 339-883-0316
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • HomeGoods450 Paradise Rd, Swampscott, MA 01907, United States