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Serra Automotive
40941 US-280, Sylacauga, AL 35150, United States
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Serra Automotive
Comments
AJ
Review №1

Thankful they are close for service. But, each time that have had to go in for service there is always some issue. I feel kinda bad for them.Would not recommend because more than likely your not going to get the service you need.

La
Review №2

The techs in the back are very fast and professional. Especially the female mechanic. Would recommend this place to all my friends because of how nice and helpful they were at figuring out the problem to my car.

Ka
Review №3

They have been great and helped us get a vehicle.7/27/21When we got ready to go pick up the vehicle on Monday they called and said they needed 3 months of bank statements. Nothing had been mentioned about this on Saturday. We had signed all the paperwork and had to let me clean the vehicle and check it out as they said it had come in their lot on Friday. We wondered if there had been a better offer or they were told they couldnt sell it at the price they told us. Our credit needs work at best but they knew that when we walked in. I had spoken to several people there and explained our situation. Also, as I said, we had signed all the paperwork presented. Im not sure what happened, but we got our check back and went home empty-handed.

Do
Review №4

Their Master Mechanic is hands down second to None! I will never take my car to anyone else for repairs or service!

Ba
Review №5

Went in to have my latch looked at and, I was outta there.

Ed
Review №6

Eddie Jones works here. Great guy

Ba
Review №7

Always good service there....

Ca
Review №8

Do not buy cars from this dealership!! Cant give a 0 star but would if possible. Absolutely horrible, except for their service department which is awesome!!

Li
Review №9

If your looking for a deal on a car this is the place to go. Defiantly best prices around for a Honda

Pr
Review №10

Everyone was very helpful and friendly.

Bu
Review №11

They were great go people working there

An
Review №12

Staff is personable and professional. Have great waiting area, serve chilled bottle water, coffee, several flavorings and teas you can steep. Kick back and watch tv. Relaxed, no pressure atmosphere. The staff is awesome!

Je
Review №13

Great service

Sh
Review №14

If youre looking for a new or used cars, Serra tends to have a very good selection and a nice variety of American and Japanese and other used cars. Within a quarter mile of each other Serra has a Nissan, Honda and a Ford dealership within walking distance. I purchased a van a few years ago from them and have been completely satisfied. They offered me ideal I could not refuse!

Be
Review №15

Very nice people. They took care of my car and offered to deliver it back home. I highly recommend this great service team.

La
Review №16

They have been a wonderful experience for. We purchase a new Versa in 2011. We have had some airbag recalls that they have very helpful with, even to the point on this last one to loan us a new 2017 Versa for a three month period. They have always been courteous. Phillip, who oversees maintenance is one of a kind. He has a great personality and adds a personal touch. Look forward to doing business with in the future.

Lu
Review №17

Just had oil changed, the weight would rather long but the customer service was really good

Lo
Review №18

Its nice

Ch
Review №19

Excellent service center with a warm, genuine staff that cares about your car needs.

Sh
Review №20

Poor customer service

Mi
Review №21

Bought a new car. The sales department was great

Ri
Review №22

In and out for warranty work, oil change and tire rotation under one hour.

St
Review №23

Great sales department, upper service department needs more people skills.

Ge
Review №24

Great place to buy a Honda ! Great deals ! Kathleen is very knowledgable!

DJ
Review №25

Not impressed. Got a recall letter from Ford and called them to schedule repairs. Was told they would have to check and see if they had the parts for my particular year. That was over 3 weeks ago and no response since.

Te
Review №26

Bought my new car and great ppl too work with you to help you out

Si
Review №27

Very helpful and nice sales people!

Je
Review №28

Awesome experience highly recommend it

Ry
Review №29

Very nice cars. Decent deals

Wa
Review №30

Great section and helpful staff.

St
Review №31

Great help good service friendly folks

Je
Review №32

Beautiful

St
Review №33

Great service without feeling pressured.

Ja
Review №34

Awesome people!! Great price!!

Te
Review №35

It was o.k.

Ja
Review №36

Very low customer service not the sales personnel but the manager!! and the finance rep.!!!!!!!!! They killed my CREDIT SCORE not only mine, but my grandmothers also about 4 years back... MY FAMILY REFUSES TO DO BUSINESS AT HONDA!!!

Da
Review №37

Nice friendly people.

Gr
Review №38

Great service Department

Ra
Review №39

Ford sales manager is a crook, traded with Adamson Ford

Bo
Review №40

Salesman was a good man

Wi
Review №41

Quick

Me
Review №42

Very friendly employees....

Va
Review №43

Never buy from there

Le
Review №44

Helpful

no
Review №45

Never went

Le
Review №46

Clean place

Pa
Review №47

A+

Je
Review №48

Garbage

Information
20 Photos
48 Comments
4.1 Rating
  • Address:40941 US-280, Sylacauga, AL 35150, United States
  • Site:http://serraautomotive.net/
  • Phone:+1 256-245-5000
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
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