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Motors Northwest
7007 S Tacoma Way, Tacoma, WA 98409, United States
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Motors Northwest
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do
Review №1

First of all, Rocky was great to deal with. My wife and I had been looking for a Toyota Sequoia for her for months. We had found several and test drove many of them. We didnt find what the wife wanted in the price range so we expanded our search online. We saw a Sequoia at Motors NW. I talked to Rocky, made a deal over the phone and drove the 350 miles to do the paperwork and pick up the vehicle. When we got to the dealership Rocky greeted us immediately and was great throughout the whole process. Now, several months later, the vehicle is still running perfectly. We have done a few things to the appearance. I would definitely by another vehicle from them... in fact I will. Next spring when I am ready to by a Toyota Tundra, I will give them a call.

kr
Review №2

I recently bought a 2012 Jeep Wrangler, Liam and all the staff there were very friendly and helpful, with no pressure to buy. They support other small and local businesses. Great experience... would 100% recommend

Mi
Review №3

I would like to thank Jerry for helping me get the truck I was meant to drive! When we arrived to Motors Northwest he greeted my family and I with a smile. Once he knew what vehicle I wanted to get he was able to answer all the questions I had. We never felt pressured and the process was painless and easy but I truly believe Jerry played a big factor in there. I have bought vehicles in other dealerships before but the process Jerry and his team gave my family and I was excellent.

Mi
Review №4

I had been looking, pricing, and trying to figure out what I wanted in a new (used) rig for myself for over a year. When I decided on a Chevy Tahoe, the Suburban I had been driving for 20 had finally died. I was up late one evening and ran across this beautiful Tahoe and it had my name written all over it, so I sent an email around 1am and by 10 am the next morning, I received a call from Anthony Black. They are located in Tacoma and I am in Marysville. I knew it was gonna be a drive and it was, 2 1/2 hours later we got to Motors Northwest. I was promptly greeted by Anthony and we went right over to the rig. It was beautiful. I didnt even want to test drive it but he insisted. I have not bought a car in over 20 years and I have to say it was an absolute pleasure working with Anthony. We are now best friends, LOL, all joking aside, I highly recommend this car lot if you are looking for a high quality, priced right, used vehicle. Thank You Anthony for your honesty, integrity, and all around great customer service.With appreciation,Michelle

Sa
Review №5

Guys! This was honestly the best experience!From the sales man Tony Townsend, he was amazing! He wasn’t abrasive or pushy how some salesman can be at other dealerships, he showed us a couple suvs that we were interested in and made it work for our family. He made us feel welcome, he even offered us pizza because it was another employees Bday! He was awesome! He made my son, he’s 6 years old feel welcome and helped at times by offering drinks/snacks and now my son wants to go back and visit him!😀 From there Keith in the finance department was also amazing, he really tried to get us the best deal and was also so nice and informative on all of our options. Also I have to shout out the owner, he was also amazing and he made us all feel welcome, and gave us an offer we couldn’t resist!I never felt like anyone was pushy or trying to make a sell, this is a great dealership! Anyone looking for a new car or an upgrade should stop by and see what they have. Great Job Motors NW!

Gr
Review №6

Jordan was very helpful. Answered every question. Sent pictures and videos as requested. Pointed out flaws that didn’t show in pictures so there would be no surprises. Love the car. Love their selection of cars. The entire experience was a pleasure. I will be back the next time I’m in the market. Thanks!

Na
Review №7

I cannot begin to tell you, that when my wife & I went car shopping we didn’t know what our outcomes were because we are first time buyers … Went to 2 other used car lots & didn’t see anything we liked till we went to MNW. Walked the lot & right off the bat we were eyeing a few cars, Our salesman Rocky walked us through every step. Even went out of his way to get us into something I’ve been wanted.Definitely would recommend to family & friends!! Excellent experience buying a new to me used car. Big thank you to our salesman Rocky Hartwell!!!

Va
Review №8

Highly recommend Motors NW! My sister and I were looking for the perfect cars and our salesman Jordan, helped us do just that! He was very knowledgeable, patient and friendly. We enjoyed our buying experience so much that we will most definitely be referring any family and friends that are looking. Thank you again Jordan! We appreciated all your help in finding the perfect fit!

Ke
Review №9

Motors Northwest had exactly what we were looking for. Liam had great customer service (answering my texts after hours) and made the whole buying process smooth and easy! The was no pressure to buy and their selection of vehicles was great! I would definitely buy from this dealership again!!

Da
Review №10

Worked with both JT and Jerry and found them both to be very responsive, friendly, and helpful. They hit my desired price range, and I bought the car within hours of first talking to them. No high pressure garbage or anything like that. Easy to work with, and I’m loving my “new” Tesla.

Be
Review №11

Liam helped us, great guy, super helpful and was quick answer our texts which was really helpful since we were not from that area and were car shopping while working, he made the process as smooth as possible and we would totally recommend him and this place to our friends and family.

St
Review №12

If I could add another star I would. Not only did they get me into the car of my dreams, they worked their magic to make sure I got a great deal and the financing was easy to do. Liam kept me informed every step of the way and went above and beyond my expectations. You dont see customer service like that very much anymore. Thank you Liam, JD and everyone at Motors Northwest. I would recommend this place to anyone who is looking for a premium vehicle at a great price.

Ro
Review №13

Worked with a great salesman - Rocky! Finance guy, Kevin, did a great job on our loan. Good shop, highly recommend you visit them. We were fortunate to leave with a 2018 Toyota Tundra fully loaded and we are ecstatic !! Call Rocky

Mi
Review №14

My wife and I had an awesome experience at Motors Northwest. Anthony Black did an amazing job helping us find the car that was perfect for us. My wife smiles everyday as she gets ready to go for a drive in a car she truly loves. I highly recommend going to Motors Northwest and if you are looking for someone to give you the best service possible, ask for Anthony Black!

Ba
Review №15

Found a perfect fist car for my son. Jordan Kemp (sales professional) helped and was amazing from start to finish. The whole buying process was fast and easy. The atmosphere was great and everyone was friendly.

Za
Review №16

I had a great experience with my dealer Anthony Black. The whole process was very smooth. Definitely getting my next car here as well. Also the finance team here was nothing short of excellent!

Ja
Review №17

Jordan Kemp was our salesman at Motors Northwest. He was very professional and respectable and made the process very easy for me. I made a fairly quick decision that day with the car I wanted and Keith was a huge help in the finance department. There were only a couple things that I had issues with that kept me from giving them 5 stars. I was told multiple times by Jordan that he was going to fill up my gas tank before I drove off the lot. There was plenty of time to accomplish this. After all the paperwork was done, I was given the key and 7 dollars cash for gas. This threw me off. Drove it to the gas station myself and spent 60 dollars to fill it up. I wouldnt of had any issue if there was no mention of filling the car up but they brought it up about 4 times and still didnt do it. I just wish some of the communication was a little better but I love the car and will recommend this place to others.

Ga
Review №18

Purchased my dream car from Motors Northwest dealership in Tacoma Washington from Tony Townsend. Pressure free environment and honest communication from the entire TEAM.

Bl
Review №19

My daughter and I stopped by to test drive a car this dealer listed. The sales person was very personable during the initial interaction and during the test drive but when it came to price negotiation, it turned into a hard sell experience. They listed the car for just under $13,000. The average dealer price range for this particular vehicle is just under $11,000 to a high of $14,000 depending on condition and mileage. They bought this car at auction for no more than $8,000, most likely much less. My daughter offered $13,500 out the door. That would provide the dealer with at least $3500 profit on a vehicle that has been sitting on the lot for months. Their response was to say the lowest they could go was a little over $15,000. Needless to say we walked away. They tried to convince my daughter that they offered the best deal in the area and showed us a list of other dealers advertised prices...we all know that ad prices are not the best deals but rather the deal the dealer would like to make...highest profit they think the market will bare. They obviously didnt really want to sell this car for a reasonable price and make a reasonable profit. Profit above customer satisfaction for sure should be their motto.

AN
Review №20

This is the second vehicle my wife and I have purchased from Motors Northwest in the last 6 months. If your looking for that transparent and pressure free car buying experience, then this is the place and Anthony Black is your guy! Not only because he’s my son, but because he is also a Navy Vet with 23yrs experience in the auto business, so he knows what it takes to give you that great customer service. Thanks go out to the whole staff and the GM, JT! Keep on doing what you guys do best!

Al
Review №21

Ask for Jordan Kemp when buying a car. We had such a phenomenal experience with him. He was not only knowledgeable and friendly, but incredibly attentive. Jordan answered every question we had, was patient, thoughtful, and made us feel like he was working for us and our best interest- rather than a salesman at a dealership. Thank you, Jordan

Cy
Review №22

Our salesman Jordan Kemp made the car buying experience smooth, and STRESS FREE. He kept us updated and was 100% honest with everything he also did everything he could to help us get our dream car! haven’t met a salesman with the energy Jordan has! I would definitely come back and get a car from him again! 10/10 recommend ☺️

Ya
Review №23

We love our Tesla and Rocky made our day. Can’t wait to buy another Tesla!

Gi
Review №24

Had a great experience with Jordan. He was patient and not at all pushy. He worked with me until I found exactly what I wanted. He understood that buying a new car was a huge investment and that choosing the right car for my family was extremely important. I would recommend him to friends and family who are in the market for a new car.

Al
Review №25

We bought a truck from here several weeks ago and had a great experience. Bill helped us and there was no pressure to buy. Kieth in the financial department was able to get us approved for more and a better interest rate than the approval that we had gotten through our bank. I would definitely go back and buy from them again.

Pr
Review №26

Motors Northwest goes above and beyond. I bought my first car from them today, and their service was great. Jordan Kemp helped me find a car well within my price range, and he was open and honest about the vehicles that we looked at. He also made sure that I took the car for a test drive before I made any final decisions. Before Jordan and I went inside to finalize the sale, he made sure my whole family had warm drinks and were taken care of. He was thorough with the paperwork and made sure I understood what I was signing. He also really worked with the budget that I had, which was pretty much the number one factor of the sale. I also got great service from Keith Jackson, who helped me with the licensing aspect of the sale. Overall, I would highly recommend Motors Northwest to anybody looking to get a great deal on a car.

Du
Review №27

I worked with Anthony to get into a new (to me) car that surpassed my expectations. Anthony took the time with me to ensure I felt comfortable with the car I was buying and went out of his way to not pressure me as I came to a decision. I genuinely enjoyed working with him and can recommend working with Anthony and Motors Northwest when it comes time to buy your next vehicle.

DA
Review №28

I was in search of a very specific vehicle and found it at Motors NW. I called and spoke with Jordan Kemp and set up an appointment. He was very informative, kept me updated, and set everything up so when I came in it was a quick and organized process. The sale was fairly straight forward and the entire staff were pleasant to deal with. I really appreciated all the information and detailed walk through from the finance manager. I would recommend these guys for sure.

Ma
Review №29

Bought a car from Vince ~ nice guy. Car was immaculately detailed and well priced. Check their inventory and stop by and make a deal. Trade in was fair too.

Ap
Review №30

Jordan helped us buy a new truck today and he was 💯 professional and easy to work with. We couldn’t be more excited. Thank you Jordan.

Je
Review №31

Salesman Anthony Black pushed very hard to get us the deal of a lifetime! Very friendly guy, and definitely would recommend to anyone to do business with this dealership. Anthony was professional, easy going, and diligent with how he presented us with a Ford Explorer perfect for our new family vehicle. 10/10 process and even stayed after hours to get it done.

Je
Review №32

Jordan was one of the best sales person I have ever had. Not pushy, genuinely interested. He made it work for us. Found a great deal and got great trade-in value. I recommend them.

Ap
Review №33

Throw your Used Car Lot expectations out the window. This is the best dealership I have ever been to - new or used. Professional. Courteous. Not pushy at all. Just good people! Tony was more like an old buddy than a salesman. He is honest, sincere and genuinely cared about helping us find a new vehicle whether he sold it to us or not. I recommend Motors Northwest to anyone looking for a new ride! They were all nice but ask for Tony!

An
Review №34

What an amazing place! To start, they have some of the nicest, attentive and empathetic staff I have ever seen at a dealership. We personally worked with Jordan and let me tell you, the guy has an amazing attitude, was great to work with and made our experience a delightful breeze.While waiting for the short time I did, it was welcoming seeing how other staff interacted with customers. MNW has built a reputation with quality vehicles and has built their’s with quality customer service. I would highly recommend to anyone looking to buy or sell a vehicle to look here first. Or experience selling a car was amazing!

Ca
Review №35

Excellent customer service. The team was amazing and supportive, found me the Truck I wanted. Thanks so much to the entire team. I highly recommend buying a vehicle from here.

Ha
Review №36

Coming back for my second car from these guys! Love that I was able to get into something newer but still fit all my needs financially & what I wanted in a car. Rocky really helped me get another great car 😇

Lo
Review №37

These people will work with you. Great customer service bought a pretty reliable.

Ro
Review №38

Great dealership. It was the best experience ever for buying a truck or car weve ever had. Jordan Kemp, our salesman was polite and super helpful, as was the finance person Keith Jackson was great You cant go wrong dealing with this dealer.

Je
Review №39

I have purchased two vehicles here, and will always go back! Anthony B was my salesman for my second purchase and stayed late to fit me with the right purchase. Always a fun experience here!

Je
Review №40

We had a great truck buying experience with Motors Northwest. Jerry was super helpful and easy to deal with. They gave us a good price on our trade in and the entire process was super easy. The price on the truck they sold us was thousands of dollars less expensive than comparable trucks in the Northwest. Jerry even answered a few follow up questions after we bought the truck. Highly recommend working with Motors Northwest, especially Jerry.

Le
Review №41

Liam Bennett is AMAZING!!! We needed a car to get from a to b and Liam helped us along as new Buyers. I would recommend everyone to this place. Cars are clean, mechanically perfect, reasonably priced, and I feel VERY confident we made a good decision due to Liams knowledge about the process.

al
Review №42

Anthony is awesome! He knew what we were looking for and called us as soon as he saw the perfect car drive onto the lot. Low pressure and thoughtful.

an
Review №43

Great service and selection! Jerry was very helpful and the entire experience was positive. Got a great deal on a really clean car and couldn’t be happier.

la
Review №44

Jerry made it easy and efficient to trade in our car. One of the best car dealership experiences I have ever had. Highly recommend!

Wa
Review №45

We had a great car purchasing experience with Jerry and Jordan. Jerry did not put any pressure on us, he actually stayed late so that we could test drive the vehicle we were looking for. Since we could not finish our paperwork that night, Jordan was kind enough to pick me up at home and take me to the dealership so that we could finish the transaction. I highly recommend Motors NW.

Ni
Review №46

Motors northwest has the best salesman duo! Vince and Tony made purchasing a vehicle exciting and worth while! They’re personality’s are down to earth and they definitely know they’re cars! I’m referring my friends and family not because of the referral bonus but because I know Vince and Tony will have them rolling right

Ho
Review №47

Liam was super cool and super genuine guy has great customer service skills. I have been to other dealer ships where they are just in it for themselves. Liam made sure we got the best deal and best car we wanted. So if you are in the area I highly recommend Liam as your guy to help you get the right car.

Je
Review №48

We truck shopped for weeks before we finally found the perfect vehicle for our family at this dealership. Tony test drove with us and Jordan helped us make the purchase. Both were laid-back and still professional, it made for a comfortable environment which I appreciated.

Me
Review №49

We had the pleasure of working with Bill to buy our new ford flex WHICH WE LOVE!!! He made us feel at ease with him after a horrible experience at an earlier dealership. He was very attentive and zero pressure for sales. When all was said and done we are thoroughly satisfied with the service we received. Thanks a bunch guys!! Keith the finance guy was super great as well!

Da
Review №50

Bill was an great guy and listened to what I wanted and needed. They have a great team with Keith the fiance guy with helping us find and finalize the purchase of our new F-350. Made the whole experience easy. Would highly recommend anyone to go here for their next purchase.

Di
Review №51

I would like to thank Jerry Hipolito for helping me find the vehicle that fit best for me! I absolutely love it! Thanks

Gr
Review №52

Liam and Jordan were very friendly and helpful in getting me in the vehicle that I was after. From finding the vehicle online to driving off the lot the process was pleasant.Thanks!

Au
Review №53

Tony is definitely an amazing salesman. Went in with a friend looking for a vehicle, we explain past history with other places and he was so patient and explained every detail about each car we looked at.. I will definitely be coming back to get a car for myself!! He was beyond respectful and wasn’t trying to just put us in an car! If you are looking for a new vehicle go see Tony! Thank you again!

Au
Review №54

Im new to Washington and needed to find a new car for my daily commute. I went to multiple dealerships, met many different car salesmen, and even private sellers who were aggressive or completely dismissive to what I was looking/asking for. I had people change the price of the car by multiple thousands, completely ignore a check engine light after I expressed my concern about it, push me to try to purchase a car over the phone without any information or pictures other than price and the carfax, and just being disrespectful when I couldnt make an appointment to view the vehicle that day while I was at work. I came across Motors Northwest dealership on carfax when I found exactly what I was looking for in a vehicle within budget. I was amazed at how great Anthony Blacks customer Service was over the phone as well as in person! Anthony was very GENUINE, KIND, and HELPFUL. He even let me explore more options within my budget with the same accessories as the one vehicle I loved on the lot. At first I was reluctant to reveal that I was in the Army due to local dealerships charging well over the value of vehicles for that reason. I quickly learned not only was Anthony Black a VETERAN but he was more than willing to help get me the best deal possible! By that day not only did I DRIVE off the lot with a new car but he also made sure I received the best interest rate and payment option possible! I HIGHLY recommend this dealership to anyone looking for a car! Definitely ask for Anthony Black as your car salesman!

Le
Review №55

Liam did an awesome job, despite the weather it was Sunny Hot. But we got our dream truck THANK YOU SO MUCH LIAM. Check him out guys. He’s got all the patient and you will definitely get that Big Smile at the end. Lol 😀

O
Review №56

I don’t not recommend giving your business to Motor Northwest. The employees are very unprofessional and there customer service is terrible.Avoid buying car warranty from this place!Warranty I was offered from Motor NORTHWEST was called “WHEELZ” and barely covered any of my repairs especially when I was told that the “platinum “ package would cover bumper to bumper. I had my vehicle for leas then 6 months and I already have had to spend over $2000 out of pocket because the warranty would not cover my repairs.I should be able to take my vehicle anywhere I want for repairs to be done. I was told I had to goto “Bitter Lemons”on south tacoma way.Not my preferred shop to take my vehicle for repairs again!Cheers and good luck on your Vehicle shopping.

Je
Review №57

Jerry Hipolito, super helpful made the process easy and driving home with a beautiful new ride!!!!! Definitely would recommend to anyone looking for a great place to get a car.

Da
Review №58

With my Salesman Anthony Black today I had the best experience I could have had while trying to just get in a car. He was extremely patient with my self and couldn’t expect a salesman be anymore awesome as being straightforward and honest to make me anymore Comfortable. I feel extremely happy for choosing Motor N.W. for my new adventure.

C
Review №59

I just have to say it was meant to be!😁I am extremely happy and satisfied with my whole car buying process. Jerry and the whole crew were awesome. Everyone was friendly, kind, and accommodating. Thank you so much to Jerry and Keith for working things out for me, and finding me my car. I honestly was stressing about going to a dealership because they tend to pressure you...Well NO PRESSURE HERE! Jerry is laid back and easy going, took all my anixety.about buying a car.😁👏👏👏😁🚙🚙😎👍😎Thanks Guys👋👋

Fo
Review №60

Appreciate my boy Liam @MotorsNw go check him out ASAP ! Don’t hesitate especially if your looking for a car today !

Li
Review №61

Very professional,helpful and stress free! Jordan was quick to help find me my car with ease. Through the whole process he helped every step of the way and was just as excited as me to get me into this car.

br
Review №62

Anthony was such an amazing sales person to work with! I went in very skeptical due to my situation and he worked with me on everything from the price and just having a peace of mind with my decision. He was so respectful and not at all pushy. Highly recommend going to him if you’re trying to build or rebuild your credit.

Sh
Review №63

Liam was awesome! Made the whole experience quick and painless! Found me a steal of a deal very appreciative for you guys! Thanks again!

Mi
Review №64

I been shopping for a vehicle for a couple months now! I went to Motorsnorthwest and Jerry Hipolito helped me with the buying process and made so easy and was very knowledgeable. Highly recommend Jerry!!!

Br
Review №65

Had the best experience with this man Anthony black. Was politely greeted as soon as I stepped on scene. He got to know me a little bit before showing me around then got us into the car we Wanted. I’m overall more then happy with my experience and would happily refer ppl

Po
Review №66

Anthony was amazing ! He honestly helped so much in helping me pick a car to fit my needs, coming in there by myself I was weary cause I know nothing about cars but he made the process so much easier

De
Review №67

Anthony was terrific. Helped my daughter find a good, reliable car that she really loves, and worked with her to bring it into her price range. Happy kid, happy mom. Thanks Anthony!! Would definitely shop here again.

Br
Review №68

Easy and friendly worked with Anthony and Rocky. Came in a bit late did test drove a car and they were patient and very helpful ended up leaving with a car same day. I will follow up if anything negative happens in next few days.

Ko
Review №69

Jordan and Motors Northwest were great, helped me get into the car I always wanted. Worked hand over hand with me. Great people, with better service.

An
Review №70

Anthony Black was very attentive to the vehicle types we were interested in and helped us stay focused on the purchase. We love the truck. The whole process was great, from sales to finance. They treat you like family.

Al
Review №71

Best experience EVER! Rocky was very professional and helpful every step of the way. He even personally washed my car just so it was even prettier to drive home. From start to finish they made everything easy and simple. We will be back. Thank you Rocky, you are the best car salesman weve ever dealt with.

Me
Review №72

Went window shopping for a vehicle with my friend and stopped here!!! I was so impressed the customer service here is amazing and the guy that helped us, Tony knew what he was talking about and helped my friend find her forever vehicle!! Im coming back for mine! If you in the area or just need to find a great vehicle with great customer service I highly suggest coming here and see Tony Townsend!!

Ju
Review №73

I had an amazing experience with motors northwest, big thanks to jordan who made it a very easy going process.

Th
Review №74

Will not purchase from them again. Sold me what turned out to be a Canadian car with a front end that falling apart. More and more issues have shown up since buying it.

An
Review №75

Tony Townsend and Anthony Black are two of the best car salesman on the floor. They are very professional and great at what they do. I’m looking forward to doing more business with the two. Great job guys. And thank you everyone at the company.

Du
Review №76

Was very pleasantly surprised with the professionalism i think the person who helped me was name was Jordan an awesome dude for sure !!

Mi
Review №77

Thanks Rocky for making this super easy!! Your the man keep up the good work

Je
Review №78

Sales rep Anthony did a great job making a difficult process easy. Im from out of state and was able to do everything but the paperwork over the phone. Great people to work with. Highly recommend!

He
Review №79

These guys are amazing! 5stars= HARD YES! If u guys buy a car from anyone it should be them! They go above & beyond & out of theyre way when they don’t have to. Excited about our new truck! Amazing deal & even better customer service! #KIDFRIENDLYYALLNOTHING BETTER THEN KID FRIENDLY & GREAT PRICES! 🥰🥰🥰🤩🤩🤩👏👏👏💯💯💯Special attention to LIAM & KEITH!! ♥️♥️ Good people. ♥️♥️

To
Review №80

I cant believe it this small dealership goes the extra mile to get you the best deal thanks Rocky for making it easy

da
Review №81

I been looking for a vehicle for a while now! i went to motors northwest and found a perfect car for me at a great price! Thank you Jerry!!!

Do
Review №82

Nothing but positive things to say about this dealership. Rocky made my truck buying experience easier then ever, I was in and out even with a trade in, and he kept it light hearted, simple, and friendly the whole time. 10/10 would recommend Motors Northwest if you’re in the market for a new vehicle.

xX
Review №83

Liam was absolutely amazing, he helped me as a new buyer get the best bang for my buck!

jo
Review №84

I want to thank Jerry and Motors Northwest for selling me a awesome car for a great price!!! thanks Im definitely recommending this place!!!

Jo
Review №85

Liam was fantastic. It helps when you know what you want and Liam listened and the deal went down without a hitch. He wasted no time towing me around. He and his crew did me right. Thanks!

Na
Review №86

Jerry was an amazing! Loved all of their cars :) Everything was cleaned THROUGHLY. All of the dealers including Tony. I’ll definitely be back here for my birthday car shopping 🎉

Da
Review №87

Big Shout out to Tiffany, Jared Hipolito and Erin JohnsonI cannot say enough, Great Service, Great quality and AWESOME PEOPLE!These guys were awesome in helping me through the paperwork, bring 110% transparency and process of trading in my 2011 Mazda CX9 GT for a 2010 Toyota Sequoia 5.7L I-Force V8 Platinum.Everything from the negotiating the trade in, the inspection of the vehicle and answering all my first-time trader-in questions.Would gladly recommend them to anyone and 5/5 across the board.

Ja
Review №88

Had a great experience with Jordan at motors northwest. Got a great car and good price. Told them what I was looking for and what I was working with and he provided options for me took look at. Jordan was not pushy or try to offer me something way more experience. So thank you for the great customer service jordan.

Jo
Review №89

3 1/2 years ago I bought a car from Motors Northwest. Last week I was looking at cars on-line and happen to find a Honda Odyssey minivan that I liked on their website. Jerry Hipolito called me later that day and after some back-and-forth communication I went in Friday morning test drove it, and by Saturday afternoon it was mine.I am extremely happy, everybody was friendly. Jerry was very helpful and knowledgeable. He got me more than I expected for my trade-in if you need a car call Motors Northwest and ask for Jerry he’ll get you what you need at a price you can afford.

Wi
Review №90

Went down to the dealership was greeted by Rocky with a few seconds Great service.Went on a test drive got back then Tony took over. Was the fastest smoothest buying process I ever had no pressure no hassle. Thank you!

De
Review №91

Just bought my first new car here two days ago! Was immediately helped by Jordan and we loved him! His personality was super great and he was very helpful! He got me an awesome deal that I probably wouldnt of got anywhere else! We got in and out in just a couple hours and I was then off onto a new beginning with a car Im super happy with! Thanks again you guys!

Be
Review №92

Great experience, Jerry was very nice, well negotiable and extremely easy going .

Br
Review №93

Buying a car for me has always required almost preparing for a marathon. I expect a long day of testing cars, haggling over price, haggling again over contracts... NOT THE CASE HERE! In fact Anthony bent over backwards, was attentive to my every text, ensured that he worked with my timing (I am incredibly busy with a 24/7 job and family). At one point I said I had basically a small window of time to work with and he performed magic and made it happen. OK OK.. price.. thats your question. Dont worry about that here. They are about selling cars and being fair. I left the lot WITH EQUITY! I know that will not always be the case with how much inventory and how on demand their autos are, but the hands on effort is worth checking them out. 5 stars for sure.

Ad
Review №94

Jerry was great and helped me find a great truck at a terrific price.

Jo
Review №95

Anthony Black is the best dealer that I have ever worked with. He gave us the best deal on something we didn’t expect. Anybody looking for a gently used car I would go through Mr. Black you won’t be disappointed. He takes especially good care of his local military personnel which sweetened our experience with him.

Ty
Review №96

So I get to northwest motors & as soon as I pull up my car is looking sad of course. Jordan is there to greet me as soon as I get out of the car which I loved because I didn’t have to chase Any body down around the car lot! I let him know what I had going on what I was working with and what the last people told me. Jordan made sure he did his job and made sure my daughter was taken care of our whole visit.. Jordan promised me a safe and reliable care especially for my child and that was given! 10/10 I 100% recommend ! When y’all pull up ask for Jordan Kemp you will not be disappointed !

Em
Review №97

Was a great experience and loved the interaction between all the employees!!Shout out to Rocky and Anthony for not only getting me my new amazing car but also keeping us some good company during the process!!Thank you guys!!!

Ro
Review №98

We were shopping for a cargo van that would meet our needs for exploring the outdoors and traveling cross country. Motors NW had some vehicles that seemed to be within our price range and size. We set up an appointment with Rocky Hartwell and drove from Salem OR to Tacoma that day. Rocky met us as we drove into the lot and showed us a couple of vehicles. We purchased a 2018 Chevy Express van with low mileage and had all of the details we were looking for. The paper work was much easier than what we thought, especially buying from out of state. Keith Jackson was a pleasure working with with the final paperwork and his knowledge with the Oregon title and registration documents was a great help. Hats off to both Rocky and Keith, we will highly recommend Motors NW to anyone who is looking for a vehicle and it is worth the drive to Tacoma.-Bob and June Small

Pa
Review №99

My interaction began via e-mail with Motors Northwest. The responses were quick and personal. Arrived at the dealership the following day and met Anthony Black. He was great! He met with myself and my wife and was very attentive to our needs and budgetary constraints. He worked with us for a day and a half and was able to get us into the vehicle suitable for the family and within budget. I would highly recommend Motors Northwest, and especially Anthony to anyone looking to purchase a used vehicle. We drove 50 miles to purchase from Anthony! Thank you Anthony for a great buying experience. I only rated 4 stars because there were several employees who were not wearing facial coverings when around customers.

Jo
Review №100

I must say, I am one happy buyer! Customer service was AMAZING! Jerry and Tony helped out a lot :) Ill be back here for my kids 100%

Information
100 Photos
100 Comments
4.4 Rating
  • Address:7007 S Tacoma Way, Tacoma, WA 98409, United States
  • Site:https://motorsnorthwest.com/
  • Phone:+1 253-475-5000
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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