They had plenty of leather to choose from and so many amazing colors! They were extremely helpful and super sweet as well! They have all your leather needs and are always happy to help and they even have classes!

Wasted a lot of time and gas on a fool’s errand driving 40 min because they told me over the phone that they had a lot of the exact kind of leather product I was looking for. They lied, out of laziness to actually check if they had what I was looking for or maliciously to try and get some foot traffic. Do not believe whatever it is they tell you on the phone.

They had everything I needed to start a new project. Helped me with every item with description and benefits of each tool.

Very knowledgeable and personable staff. The manager was a great help as well.

The staff is very knowledgeable and is familiar with the products they sell. This wasnt always the case but the store seems to be back at spending time to familiarize themselves with the hobby and what they are selling.

Im Steve Gilworth/Hammered Hide Leatherworks from the History Channels Counting Cars. Since I moved from Las Vegas Ive visited all of the Tandy locations around Phoenix. Ive had very good experiences at all of them. The store I visit the most is the Tempe store. Ive had nothing but the best service. The staff are all very willing to make sure your visit takes care of all your needs. I cant say I get all my supplies there, but I always look forward to the trip when I do go. Good Job !Thanks for putting up with this old Marine

They had a great selection of leather. I also talked away with some rabbit pelts and a fox tail (teaching my dog to track). The employee was super nice. The store was clean and well organized

Very few places in AZ to find leatherworking supplies. Have enjoyed visiting this place to get the products I need. Nice selection of leather at reasonable prices.

Amazing store & the staff are outgoing. Great place to learn all about leather working.

Fantastic employees. Knowledgeable, friendly and willing to spend time going over your leather projects so you leave with all you need to finish. Also interest in seeing finished projects. Most definitely will return in the future

Good people and a good place. Went in with my mother shopping for some leather to craft a sheathe for my new chef knife. I dont know jack about the hobby but the people there were awesome. Told me all about etching into the leather, tips for dying it, and some minor aesthetics stuff that can be done to make it look cleaner. Cool spot, Bob, Chloe, and Cody are a really cool crew. Highly recommend going there.

If I could give you less than 1 Star I would. Worst customer service I have ever experienced. I was accosted by the store manager about wearing a mask. I complied with what he asked me to do but it didn’t satisfy him. I had called prior to shopping here because it was a long way from my house. I asked if it was pick up at the parking lot and what the rules were and they just invited me to come shop and their store was open. Upon entering 50% of the customers had masked in 50% did not. I asked the man for help and he started freaking out. I comply with what he wanted and explained that others in the store did not wear masks. He never did help me. I found what I needed and went to check out. Same guy shows up to check me out, and while this is going on the other Tandy employee has his mask down and is digging his nose. The manager guy is freaking out and screaming at me, and is very verbally abusive to me. I took my mask off and he gets louder and louder, I try to talk him down but he is beyond any of this and I leave the store and so he follows me to the door like he’s going to grab me and wants to physically fight, but I told him he should stay in the store and stop which he did. And yes I still purchased what I went there for.Upon arriving at my home I called Tandy corporate customer services and talked with them and explained my experience, he apologized and apologized to me and assured me that this would be addressed and taken care of immediately. He took all of my information from the paid receipt and contact information and told me that I would hear from a regional manager very quickly. Well now it’s been 30 days and I haven’t heard one word from anyone at Tandy leather. If you run a large retail business and you have rules for your customers to follow you should make them apparent when a customer calls and asked. The problem here is not with the customer (me) the problem is you have an out of control employee. I have been a Tandy customer since 1972 but no more, I will just go to your competitors and shop online to avoid any chance of this occurring. And I’m still waiting to hear from anybody at Tandy.

I love this store! I hadnt been in YEARS since we used to work with cub scouts and wanted to do a small leather project for Christmas but wasnt sure where to start. The staff was extremely helpful and knowledgeable - and very patient with all my questions.

A great place with friendly and knowledgeable staff. Like really - talk to them and ask questions if you dont know something. Im just starting with leather and they made sure you walk away satisfied in knowing what you purchased is what you need instead of upselling you.

Very nice people here. Thank you for letting us explore comfortably!

Rude to the customer, very condescending if your new to the hobby. I wouldn’t suggest anyone going here based on principle. Find another leather shop. Also I bought a leather strap there, I didnt need it after all, so I went to return that leather strap and they wouldnt take it cause it had the slightest dirt marks from my hand. I told the lady, I said well, clean it off, its just dirt. When she did, it made a shiny mark, like it was polished. Now I cant clean it off at all to return it. Stuck with a 25$ strap I don’t need or want. 😤

The place was pretty cool.The employee was very knowledgeable and helped me find everything I was looking for. I know I will be going back.

Double Wow !!! That store is amazing ! Its not about the store and current location, but its all about the people who works there: Bob- managers, Cody, Chloe and few more names that Im sorry I didnt remember. Guys are very professional and very helpful, truly artists what they do, please keep up with your great work and I know I can count on you when I call you with my multiple questions 😊 .PS: sorry that few people had bad experience at that store, team is really great 👍, maybe sometimes we need to have a little patience because they are really busy helping people 🙏.

Good selection, helpful and friendly service, knowledgeable too.A little on the expense side but worth it.

This location was filled with so much product and fantastic customer service. Much better than the Tampa location which is full of no customer service and just the bare minimum in product I get a chance to visit here work with Bob and the rest of the crew or very knowledgeable and very helpful.

Its going to be a fun adventure in leathwr crafting. Even though they were closing at 3 the Bobby was a fountian of knowledge and information

Excellent customer service. Very kind and knowledgeable staff and great prices!

Amazing experience. The people there are very knowledgeable and a pleasure to work with.

The staff was very helpful and informative on the project I was working on highly recommend Tandy leather in Tempe!

I was looking to find a shop that can make a leather sheath for my custom fixed blade knife, and spoke with a gentleman by the name of Adam that works there. He was incredibly nice and professional! He personally recommended a leather sheath maker but also volunteered to invite me into the store and show me how to make a leather sheath for free. You do not get this type of professionalism or service from any other shop besides this high-quality grade A+ place!! Thank you Adam I appreciate you and your generosity!

If youre going to limit the number of customers in your store to 5 then you should post it on here, so I didnt waste a hour drive.

Very informative very place to go for all your leather needs.

I dont know what is going on at Tandy leather, I have been a customer for many years and always had good experiences with the staff, they used to be very helpful and take good care of my special orders. Not anymore, for some reason the management got rid of the experienced good staff and hired only new careless and unexperienced young people who do not understand what the customer service is. If what they want is to have an online store and get rid of the front stores, then their plan is working. My bad experiences have been increasing fast and more and more since the last 3 months. I feel bad for a store chain that has been there for many years and I hope they re route the boat because if not it will probably sink.

Just leaving store now. Came to get piece of leather for dog schutzhund training. Was told by the young man working that none of their leather would work for that. He attempted to redirect me to pet store for rawhide.

This is an awesome leather store. Large variety of merchandise but unfortunately, they dont carry the type of leather I was looking for. Other than that, great store!

Last Monday I went in looking for some dye and some tip on using it. I talked to a man named Dylan. He was short and rude with me, like I was wasting his time or like he had something better to do. After I left I called to talk to the manager about it, she made me feel like I should have known what the products do before I took up there time. I was there 10mins and will.never. ever come back

Tandy Leather has a great atmosphere and the staff, made my husband and I feel so at home! You can shop with ease at this place, and just know that have something for everyone! Checkem out!

Super helpful people. Guided me in the right direction and helped me save money on purchases thru their knowledge of the product line. Thank you!!

Good staff very helpful and knowledgeable of products and always have answers to any question

Friendly, clean and great stock of goods

Nice place, friendly, good prices. Look to make this my new leather location of choice.

Jim (the store manager) is kind and extremely knowledgeable and very professional. His staff are professional and very help, quickly finding what ever it is you are looking for.

I only stopped in to browse this visit, but the staff seemed knowledgeable and the selection was much better than expected for such a small space. Will definitely consider shopping in the future at this location.

My first visit to Tandy Leather and i was amazed, a great selection of leather hides. not to mention the tools. and tooling kits, the staff is great and very helpful, i plan on shopping here again soon.

I love it!

Strong customer assistance. All knowledgeable of their products. Very clean place.

Nice place to get leather, but staff is rude, awkward, and get defensive if you ask them simple questions. They act like your an inconvenience if you stop in. I go in because its close, get what i need to get and leave. Go to the one in Phoenix, better service!

Great customer service! Also an amazing selection of leather and patterns, kits, buckles and tools!

They were very helpful they had a large inventory and they didnt seem to be out of anything they had just what I needed

The Tandy girls were helpful and courteous. We found everything we needed and were given suggestions for classes to help us. Thanks so much for your time. Miriam Mamani

Three people working, more concerned with their cell phones then to help customers. Not one greeting from any of them. We were there looking and decided why buy anything in a place you get no recognition. But as we walked out the door, one of the men decided to say, Have a nice day. WOW. We wont be back....

Nobody in the store recognized the fact a customer was in the store. Mgr in back, when he sat at counter his phone was b more important than the ONLY customer there. After 5 min I left.

Very knowledgeable very helpful, all around good job... cute too.

The staff was very friendly and helpful. Smaller store, but we found what we were looking for.

Good help picking out materials and tools to do my project

Fabulous, nicest Salesman. Good place to shop.

Times i cant maket it in so i order over the phone and never had a problum and this way i dont spend to much an make my wife mad ! :×)

It smells like new a car

They asked if I needed help. I told em what I was lookin for. They were friendly and showed me where everythimg was that I needed. Id come in again to buy.

Staff was not helpful at all, Very rude when I asked some questions. The store on 19th in Phoenix is way better and the staff is amazing!

Chain leather shop, you can check out most of their items online on amazon and go into the store and they are a few dollars cheaper. nice helpful employees regardless of how odd your request might be.

This location is very tidy, well lit. The staff are quite friendly.

Just Awesome!

Always a pleasure. Staff is knowledgeable and helpful.

Got lots of great ideas and friendly and helpful staff

Good leather material for any item...

Best Tandy of the 4 or so Ive been to.

Awesome customer service.

Friendly helpful staff, not too many specialty leather options, but has a decent selection.

Always my favorite place to be!

Very helpful staff.

Always been helpful.

Nice knowledgeable staff

Great staff!

Great service