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Discount Tire
4004 St Michael Dr, Texarkana, TX 75503, United States
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Discount Tire

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We
Review №1

Good tires. Reasonable service. Competitive prices. If you purchase the road hazard warranty, and get a nail in the sidewall of the tire, you still have to pay. I had to pay over $60 to get another tire. I was led to believe when I purchased the road hazard that this amount would be covered.As long as you understand that the road hazard is not a full warranty, then its okay. It only co reed about 2/3rds of the price of a new tire. It only had 8,000 miles and had lots of tread.

Ch
Review №2

This is my go to tire shop. The employees and technicians are always nice, fast, and do an excellent professional job. I use them for all my tire needs and have used them 15 years. I have had tire maintenance, repair, replacements, and wheel upgrades done here over the years and am exceedingly pleased with every part of the process each time. Tire prices are comparable to other shops and online stores. But going in and having the same guys know you and your vehicles makes this location a perfect option for our family. Plus, if we are out of town, they have locations every where so I can get repairs done and they have my history on file. Super helpful.

El
Review №3

U had a flat tire and I had to go over there... I was on my home in Indiana and your D***** salesman want to change the 4 tires of the car.... instead getting back on the road as ( THE GETWAY TIRE) did .... not this location only lost my business all discount tire .... 👎👎👎

Li
Review №4

These people try to help and go the second and third mile to please you. They have fixed my tires and even gave me a tire for just the ins. When I really needed it.There is no place else in town like them.

Mi
Review №5

Went here to get a tire checked for a very slow leak before going on vacation. They were able to find a tiny tack nail and fix the tire fairly quickly before leaving that evening for our 6 hr drive to Jamaica Beach near Galveston, Texas. Very friendly staff. Clean establishment.

An
Review №6

Great value and unmatched service. The only tire business I will use because of their attention to detail and no pressure sales. They stay within your desired price range and tire warranty program is a major benefit.

kr
Review №7

All the locations Ive been to have been phenomenal. I am glad my co-worker told me about this company. No more super long waits as in the Walmart service days. I would rather pay a little more for the quality, I have saved money with the warranty, and I have been able to go to more locations nationwide. I especially love that I can stay in the car with my dog.

Ja
Review №8

When it is consistently a good company no matter what state you are in. That says a lot. Not a single bad thing to say about it

De
Review №9

Made appointment day before online. Was very crowded when I got there. They honored my appointment time. Got me in and out very fast.

Ma
Review №10

These guys are really top notch. They work hard to keep things moving as fast as they can. They do good work and you really cant beat the warranty!! There were something like 20 people in line ahead of us. It took about 3 hours to get done. I cant complain about that so I wont!! I will go back and wont trust my tires to anyone else.

Ke
Review №11

Had an appointment at 12:15, still waiting as of 1:30 just for a flat repair. People without an appointment have already come and gone. Very unprofessional service.

Su
Review №12

They were awesome. 4 tires 45 min. Great deal.

Ma
Review №13

Wouldnt Go Anywhere Else For Tires, I Got Air And A Free Tire Rotation. Texarkana Location, Very Busy, Excellent Customer Service, And Friendly And Courteous. Thank You, Will Be Back On My Next Text I Get. Love Discount Tire.P.S. Need A Nascar Promo Again ❤️❤️

Ai
Review №14

Didnt like the assistant manager in the mesquite location. Felt like he was just trying to make a sale. He talked to me me like I was a child. He needs to learn that customer service is extremely important Will not be back to that location.Stopped at the one in Texarkana. Absolutely loved the service. Bought 4 new wheels on my car. The guys were very helpful and patient. The wait was really long but, again, great service.

sc
Review №15

Good staff and fixed my tire fairly quickly

An
Review №16

Great service. Good warranty. Awesome personal. Fast fast fast!

Ze
Review №17

I am satisfied. I was in and out within about an hours time. The people were very kind.

Di
Review №18

Thumbs Up, They Did A Great Job. Will Definitely Go Back Again.

Ro
Review №19

These guys put rims and tires on my car today did an amazing job and super fast looks amazing!!!!!

Ly
Review №20

Nicest employees. Explained every step. Quick. Positively recommend.

Ba
Review №21

Great friendly service and awesome professional associates

Je
Review №22

Great place, great tires, great service, great prices, awesome folks that work there ...

ke
Review №23

I pulled up in the full parking lot today anticipating a long wait for service. I called and explained I just need a balance and rotation and they told me about 45 minutes. About 25 minutes later I was called and they directed me into the bay, I felt like I was in the pit at NASCAR, because the complete process was completed with complete contact-less service in about 10 minutes. Awesome job guys!

L
Review №24

We were stranded on a trip to the area-Hundreds of miles from home. Alex helped us with a seemingly impossible situation with a broken factory rim hard to replace. He went the extra mile and got us back on the road safely. Very professional and great customer service!

Mi
Review №25

This was almost a bad review, but thanks to a great shop manager this is actually a good review. Took my 1979 Jeep in for a new set of BFG’s and during the install process one of the wheel studs was somehow knocked into the rotor. Unable to remove it, I had to tow the Jeep myself to a local garage to be repaired. Manager Bryce Matthews did the right thing and fully reimbursed me for the repair bill at the garage once it was completed. Now that the stud issue was corrected my Jeep is riding great again and I am satisfied. Ask for Bryce!

Ko
Review №26

Every time Ive gone up there, I have been treated with respect. They have also worked with my and my budget! Plugged MANY of my tires! And shout out to Hunter! He did something absolutely did something today he didnt have to. But he wanted to make sure my and family were safe! They go above and beyond for their customers! They will continue to ALWAYS get my business! Highly recommend!

Da
Review №27

Had a rough start earlier in the week but they were able to get their stuff together.

RC
Review №28

Pulled into Discount Tire while traveling and suspected a problem with tires. The Rep was very helpful and got us back on road in very little time. Thank you!

Da
Review №29

Great service and great crew.

Je
Review №30

Very friendly staff, great service only thing was the wait but its all good. Never new they offered free flat repair.

Qu
Review №31

They got me in and out in roughly 25 minutes after deciding what tires I wanted for my trailer.

L&
Review №32

First time ever coming here. Im blown away by the customer service I received. Alex Rodriguez was hands down a blessing today! Helped make sure my family was traveling in safety. Hunted down tires in our price range and he didnt want to give up. Will for sure be coming back here. And sharing my experience with this man to others!!! You dont find that often.

Lo
Review №33

Awesome place to stop by and have a tire repaired...

Je
Review №34

AWESOME! 5 PLUS STARS.

Ju
Review №35

They really take care of you here!! I had a flat they got me in and out no problems!!

Da
Review №36

Very professional courtesy outstanding and the Dunlop tires they ordered for me are excellent

Te
Review №37

Very happy with my Tire Store. Been a customer several years .

Cu
Review №38

On the road traveling glad i pulled in here,, i felt the people here are genuine and truly are there to serve customers. Very organized and good atmosphere. Highly recommend, quick service...

Ca
Review №39

Did a good job getting my new tires balancer and installed

Mo
Review №40

Awesome customer service.

Te
Review №41

Hardest working crew I have seen! Ethical sales and advice with clear communication to set proper expectations (read: no really, rotate those tires!). Very satisfied with all my interactions here.

Ol
Review №42

They are always nice and polite. They assist me as soon as they notice my presence. They got my truck in and out quickly.

Bu
Review №43

Waited in line for over 5 minutes without even any acknowledgement. Left business.

Mi
Review №44

While traveling I picked up a nail in my tire. Stopped at discount tire in Texarkana, they had us in and out quickly at no charge. Tires were orginal factory tires. Will be buying a new tires soon from Discount. Thanks

co
Review №45

Slow service had the truck in the bay for roughly an hour. Friendly staff that was about the only good thing to say.

W.
Review №46

I had gotten a flat tire on my truck, so I took it to Discount Tire along with my wife’s Genesis that also had a small leak in one of her tires. My service advisor,Cole, said that they would look at both and let me know if I would need a new truck tire or if it could be patched. I thought that by the look of the exterior puncture site that I may need a new tire, but Cole came in and told me that they could indeed patch it.Both tires were fixed and I was not charged. I just want to thank Cole for being honest and not trying to sell me something I didn’t need. I will definitely take all my business to Discount Tire. I will also tell anyone I know of looking for tires for their vehicle to go to Discount Tire.

Mo
Review №47

Last week my daughter was driving from San Antonio to Northeast Arkansas and had a tire separate on the highway. She called me and I called this store and they got her back on the road very quickly. She was impressed with the professionalism of the staff - Cole was the young man I spoke with on the phone - and I was grateful for the service, ethics, and price. I cannot say thank you enough for setting this fathers heart at ease.

Tr
Review №48

Left without getting any service after waiting for almost an hour.

Co
Review №49

Thanks Hunter for taking care of me this morning, I recommend this guy to anybody he got me in and out in a timely manner and was very friendly...

Ma
Review №50

Always quick, friendly, and a great set of tires!

Re
Review №51

Woke up to a flat tire. Made there a little after 8 am. They got us right on in and taken care of!!!

Br
Review №52

Excellent service! Bryce and the crew went above and beyond. Got my wheels and tires in quickly, was very knowledgeable and had great communication. Highly recommended!

Al
Review №53

Great I will be back .

Ma
Review №54

Great customer service. And quick, free tire pressur check

An
Review №55

There was only a very short wait this time!!! In & out in about 40 minutes (tire rotation)

Ro
Review №56

Very happy with Discount tire it is all ways a Pleasure. The guys are so niceAnd so helpful .I am so gladThey are there for me.

TI
Review №57

Little bit more profit driven than Bruce Halle would have liked

Le
Review №58

The guy that waited on me name Cole did not do rite by. He allowed for two cars to go before me that didn’t have appointments. I watched him inform customers on what they had to offer. After he had already waited on me. My car hadn’t even been in the garage. Those two customers were called saying there cars were ready. Very disappointed by the way I treated.

Sh
Review №59

Fast, courteous and they gave me discounts every chance they could

Sa
Review №60

Just had my tires rotated😳😷😂, I was greeted with a Smile and a good morning, another 2 1/2 years running😂💖🚗

Sa
Review №61

Waited 2 hours. Were never notified. Were told we would be. We were on property in our vehicle.

Ma
Review №62

Friendly, quick service even without an appointment was ready within timeframe given.

Ke
Review №63

Great service. They got me in and out quickly!

Lu
Review №64

Few tire retailers offer the kind of 5 star service that Discount Tire provides to its patrons. I mean when was the last time you had a tire in need of service? I sincerely appreciate that Discount Tire employees will gladly remove a nail or screw stuck in ones tire, and patch the tire for free. For free! Absolutely no charge. Even if your tires are tires you purchased from some other retailer. They honestly dont care where your tires came from. They just care about doing a good deed, and in the same effort, providing a genuinely free of charge service to customers is one that probably goes a very long way for building a growing potential customer base.For this incredible sensibility, Ive provided a five star rating because this practical service saved me from a huge hassle on the side of the highway one summer afternoon. Since then, I have even purchased a set of tires or two from Discount Tire.This is a busy, happening kind of place, though, and sometimes the wait for service completion can be a little bit lengthy. Nonetheless, the wait is merely a product of the first come, first served manner of doing business, so if you are prepared for that reality, it probably wont be too terribly lengthy.Staff members are pleasant and helpful, even quite courteous usually. Work is as top notch here as it is at any trusted place you may do business.

Wi
Review №65

Awesome service. Awesome employees

Je
Review №66

Always greeted with smiles & hellos. Never any issues. Big props to the staff...

Bi
Review №67

They are usually busy but always friendly and have the best prices. They are experienced and very knowledgeable. I always buy my tires from here. Plus they always have what I need in stock. No waiting for the order to come in.

ro
Review №68

They are grate people to deal with

Wi
Review №69

They got me in and out fast good job done ✅

Ry
Review №70

Excellent service and this location got me in/out quickly. They also let me know the tire that discount tire installed in mckinney Texas was the wrong tire size...

As
Review №71

Always great customer service. We always schedule an appointment online and they get us right in.

Ma
Review №72

Well they earned my loyalty with their flat repair service. I have since gotten their credit card and they are my only source for tires. I have even ordered tires for my wifes Lexus from their website and had them shipped for install at my local store. The store manager called to verify my order which gives peace of mind concerning fraud.

Ja
Review №73

This place is just awesome. The prices are unbeatable but the real deal is the service. No other place I go greets you and treats you like these guys do. I am a loyal customer from now on.

Br
Review №74

Good first rate tire service on some tires I had previously purchased. Picked up a nail or a screw on some East Texas backroads and the tire sensors flashed the warning. Pulled in, had the guy examine the leak, the identified it and had my truck in and out, tire patched and repaired inside of 40 minutes.And they took the time to rotate them as well.Price? ZERO.You bet Im buying my next set of tires here.

Sh
Review №75

In and out with flat tire, professional.

Xa
Review №76

Great, friendly, amazing customer and vehicle service. Truly outstanding work every time I have the opportunity to take my car up there.

Sh
Review №77

These people always take care of me! Buy a set of tires from them and get the warranty and they will replace your tires if something happens. Best investment ever! Awesome service!

T
Review №78

I would recommend this place to anyone. Very honest hard working young men at this establishment. They go above and beyond for all your tire needs.

La
Review №79

Great staff and tires at a affordable price. I buy all my tires here. Ive been a customer for over 20 years here and a few other states.

SH
Review №80

Great on budget package

At
Review №81

Great service

Si
Review №82

Visited your store on 11/03/18. Bryce was sooooooo helpful. Showed me my options and I made my selection. Installed rather quickly considering it was a Saturday. Best riding tires I have ever had on my little car. I have no doubt their service will be the best when I need rotations, etc. Thanks Bryce!!!

jo
Review №83

Theyre fantastic been with them for a while fantastic tires

Ma
Review №84

Always great service. Tires are fairly and equitably priced. Took a bit to get installed but considering how busy they were not bad at all. If you want a reliable tire shop with good prices and great service, this is your one stop shop.

OG
Review №85

Fast service, Fair pricing

Se
Review №86

Love them, great prices

so
Review №87

Best place to get tires .love the staffs and services

BO
Review №88

I purchased new wheels and had them installed here. The guys are professional and nice. No grumpy grease monkeys here. Give them a try! They took extra, EXTRA care while mounting and installing my new wheels.

Ja
Review №89

They are courteous and kind. Fixed my tire in just minutes.

Dr
Review №90

I came here needing a new tire. Everything was done so quick. A very great place to stop by when you need tire service. Keeping warranty on your tires for cheap....very nice!!! I recommend everyone to come here. The place is very clean. I liked the tone of music that was playing when i walked in. Customer service is the best!!

Mi
Review №91

Second purchase of a set of tires from this store. Flawless experience, from manager (Bryce) to Associate (Hunter) to techs. Recommend 100% to everyone. Even matched price from local retailer with no questions asked.

Ro
Review №92

Great folks, great prices on great tires and service! Thanks Cole !

Ro
Review №93

Great customer service and sales reps. Good to price match while quick to get you back on the road.

dr
Review №94

Staff was SO friendly. We had a blow out on the side of the highway near the start of our vacation and had to nurse our vehicle to someplace to get it repaired. They also found other issues with another tire and were able to replace it as well in hardly any time at all.

La
Review №95

This place is female friendly. They walk out to the car with you so you can show them your exact tire issue. Each time I have gotten a new set of tires it has taken 45 minutes or less. The staff are so friendly and considerate. Today when I got off of work, I noticed my rear tire was low. It was almost closing time for Discount Tire so I called them up they told me to bring it over and they fixed me up! My family gets all of there tires from Discount Tire. This is the location next to the Texas Roadhouse. Not to be confused with other places with a similar name. The best tire shop in Texarkana!

Ja
Review №96

So far so good!

Je
Review №97

Always great, free rotate and balance on all tires purchased there. Flats fixed for free also. Great team with great products. Have bought several sets of tires here and they honor their warranties.

Bl
Review №98

Went to Discount Tire today because my car was making a funny sound and I thought it had something to do with my tires or alignment. When I got there, I was assisted almost immediately. Bryce, one of the managers assisted me through the entire process and he was great. I am 22 and this was my first time purchasing tires for a car so I was a bit overwhelmed but he really eased me through the process and helped me to pick a good and reasonable priced set of tires. Will definitely be my first choice for tires in Texarkana!

Bo
Review №99

Excellent customer service very friendly and knowledgeable staff! I would recommend them for any tire needs!

Ke
Review №100

I worked at Discount Tire while I was in High School and thought very highly of the service provided and the employees. Maybe it was the location I worked at but the one in Texarkana, TX is less then impressive. While standing in line, I over heard one of the sales representatives finagle a old man into buying their certificates for their tires. Reducing the price to make him interested and convincing him that it was to benefit him. That type of salesmanship is what I want to avoid. Why not provideThe customer your bottom price to begin with? So everyone that doesnt complain about the price is ultimately paying more then someone that does. Its not a flea market..... why should a customer have to wheel and deal on prices at a company the size of Discount Tire? This will be the last time I ever purchase a anything from this location.

Information
34 Photos
100 Comments
4.6 Rating
  • Address:4004 St Michael Dr, Texarkana, TX 75503, United States
  • Site:https://discounttire.com/store/tx/texarkana/s/1680?y_source=1_NjI3ODg5LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 903-223-0689
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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