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Smartphone EMT Repair
3408 Richmond Rd, Texarkana, TX 75503, United States
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Smartphone EMT Repair
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Am
Review №1

I took my iPhone to Smartphone EMT. They pulled a piece of metal out of the charging port. Great service. Quick service. Highly recommend.

De
Review №2

These are the “go to” folks for phones and iPads. We’ve been there so many times, bought phones from them, gotten help and tips—but today took the cake! Went in because my home button wouldn’t work—an hour later a very helpful and kind young woman told me it just needed charging and it worked fine. I felt really old and stupid but she was so kind. These folks are the BEST!

Me
Review №3

I always use these guys. They are great. But a few weeks ago I was helping a guy who was homeless. They were wonderful. They worked with me. Fixed the phone, as always did a great job, and also helped me help someone in need. Thanks guys. Youre the best. Melinda

La
Review №4

Thank goodness for this place! I have a Samsung Note10 and without warning, the screen decides to freeze, not allowing me to do anything, turn it off, open apps, open my settings, etc... I went to AT&T was told they couldnt fix the problem (ARE YOU SERIOUS AT&T??!!), so they gave me 2 recommendations, said since I have insurance that I could file a claim and get a new phone sent or to go here! So a big shotout and a big thanks goes out to these guys, within a couple of minutes, I left with a working phone!!!

Ca
Review №5

10/10 recommend! We use Smartphone EMT for every issue we have. Friendly staff, and excellent work, and they’re always done the same day. 😊

Ba
Review №6

My 5 year old S7 would not stay charged all day. I stopped into Smartphone EMT repair to inquire about availability of a battery, time needed to do the repair and price. They were very friendly and said it would take 2 hours because they were busy. My phone was ready as promised. Happy customer

Er
Review №7

Had the phones glass camera protector replaced. Super quick within 30 min and it looks new again.I will definitely come back.

mi
Review №8

Put in a new battery. Did not have in stocks. They order it installed it works great.Very good customer relations and explaining repairs. Great service !!!

Ir
Review №9

Smartphone EMT is amazing, I somehow lost all my contacts and of course I didnt know my email password but they were able to help me out even after I had been to my store carrier to get help! Smartphone EMT is a life saver, thank you!

Ca
Review №10

The service was absolutely fantastic! They fixed my phone in no time! Highly recommend them!

Ty
Review №11

Great place to get your phone fixed very friendly and nice

Su
Review №12

The people at Smart phone EMT are great! My iPhone had been having some issues with LTE and 3G. It was not receiving WiFi connection as well, I popped in to see if they could help me out and they had it fixed in a matter of 5 minutes. I tried to pay but he would not have it. Thank you so much Smart Phone EMT!! A busy GiGi has to have a working phone at a times.Thanks again,Susan

Gr
Review №13

I’ve used Smartphone EMT for everything from repairing broken parts to just cleaning out the charging port, and they’ve gotten me taken care of super fast, and it’s always been ALOT less expensive than I thought it would be going in. HIGHLY recommend them!!

Su
Review №14

Dropped off my shattered Note8 screen and came back an hour later to find a phone I didnt even recognize. I literally asked, Is this the same phone? Staff is so nice. Showed my phone to my husband and daughter and they were amazed. Good to know you guys are there when we need you! Btw, it wasnt just shattered it was BROKE!

Ch
Review №15

Had two phone screens replaced in a little over an hour. Awesome job!

Ha
Review №16

Great customer service knew exactly what I was needing help with. I couldn’t quite figure it out. Thanks again for helping me get it.

Gl
Review №17

Thank you so much for helping me recover my passwords! Outstanding customer service!

Ga
Review №18

Great, fast, and inexpensive service. They were willing to answer any questions as well.

BU
Review №19

Thank you for helping me set up my new phone!

Mi
Review №20

I came here with a volume problem on my phone and they had it fixed in a few minutes at an unbelievable price. If you take your phone anywhere else to get worked on, you are making a huge mistake. I probably saved a thousand bucks for a new phone. First class people.

Br
Review №21

Smartphone EMT repair was fast and easy! Very convenient by appointment on a Sunday! Would recommend! And if need be, will use them again!

He
Review №22

After phone pros tried to ruin my phone, smart phone emt was able to save it!

Ro
Review №23

Thanks for helping me set up my new phone.

Me
Review №24

Great service, always friendly. Competitive prices!

Ja
Review №25

The Smartphone EMT team is always so fast and friendly. They are always honest about what repairs are needed and what isn’t necessary and their prices very fair. Also, on more than 1 occasion I have walked out with something extra, i.e. a gently used otter box case and this time a screen protecter. The extra added kindness goes a long way and has made a loyal customer out of me. Those small gestures that didn’t cost much have paid off. It also goes without saying that they know their stuff and will break it all down for you, and tell you the truth and have a warranty on their services.

Da
Review №26

Thanks for helping me set up my new phone I purchased from yall.

Kr
Review №27

These guys are awesome! They helped me fix my old iPhone and recover years worth of photos I thought I had lost. Highly recommend, they really know what theyre doing. Super knowledgeable and patient, they took their time and explained everything to me.

Ro
Review №28

Great customer service. Helped me set up my new phone, thank you!

El
Review №29

Great work & friendly professional staff. Thank you

As
Review №30

This was the last picture I took before my phone (that I had kept in a zip lock bag until this point) decided to go swim in the Cado! On my way to the gross murky depths to retrieve it, the thought of alligators and gar did cross my mind BUT the main thing I KNEW was if I find it the only place I will take it is gonna BE.... Smart Phone EMT! Sure enough! They were truthful and made every effort to get it working....... AND IT ABSOLUTELY WORKS!! THANK YALL!!

Ro
Review №31

Dropped my Samsung a11 and broke the screen, luckily they had the screen in stock & now im back in business.

Br
Review №32

Theres no other place in town that cares like these people. Amazing Customer service, very knowledgeable people, and quick repairs. Strongly recommend!

Li
Review №33

The guys that work here are very knowledgeable and really good with all their customers. We’ve had several iphones repaired here and they always turn out perfect. They are always timely, usually repaired within the hour

Jo
Review №34

SmartPhone EMT Repair and their employee, Amit, provided me with quick, professional service at reasonable rates when my phone (an iPhone 6S) wouldnt turn on. In just an hour, they had identified the problem and had my phone working. Their rates were very fair. Amit and the rest of the staff are very friendly, and they explained what they were doing at each step of the repair process. A great experience! I highly recommend Smartphone EMT Repair!

Ch
Review №35

They were not able to fix my phone. Too much damage

Ji
Review №36

Fantastic work. recomend

Br
Review №37

Such a great business. The staff is wonderful ... especially since I needed a new face in my phone & could NOT express myself....a true senior moment. Finally I handed my phone to him. He smiled and 30 minutes later I smiled when he handed my phone back. simply said..dont stress, walk in. They deserve my 5 star

Ch
Review №38

Finally got my phone screen replaced. Amazing work, friendly staff, quick turnaround. I didnt want to buy a new screen but they made it affordable and easy.

Aa
Review №39

Great prices, great people, and great service! EMT Repair was a wonderful experience when it comes to wanting to get your device repaired. It doesnt matter how awful your screen is (they got this) and from what Ive heard they can go further into figuring out why it has any other issues as well!Very great service, highly recommend!

Ba
Review №40

Verygood service and great prices

ma
Review №41

I run my business on my phone. So when it crashed I needed to be back in business asap. Kelly was wonderful in assisting me with a new phone & transferring all of my data over from my old phone to get me back into business! Thanks so much. 5 stars.

Co
Review №42

Very professional. Brought my phone in and they had it ready in an hour. Great price to get it fixed.

Le
Review №43

This business is the absolute best! They go way above and beyond for their customers. I was really amazed at what Kelly and crew were able to accomplish for me. I never dreamed I would get my contacts back!! Hands down best smart phone business around! If you dont believe me - try them and see! I promise you will not be disappointed!

Br
Review №44

I went in expecting to have a speaker replaced but instead of charging me for a new speaker they told me let us try and clean it first. They did and saved me 30.00. I recommend the tech don’t know her name but was the only woman there. Great place take your devices to them.

Sh
Review №45

These people are amazing! Very quick and professional work. Great price! I will use them again when needed.

Je
Review №46

Thanks for helping me set up a new iTunes account.

Kr
Review №47

They did get busy after dropping my phone off so it took almost 3 hours to do what they initially said would be 30-35 minutes but they through in a free screen protector for me having to wait.

Ca
Review №48

Awesome service, great guarantee and does the work in the time promised! Highly Recommend

La
Review №49

Purchased a new phone from Smartphone EMT & the customer service was outstanding. Kelly even went as far as setting me up a whole new Apple ID & Email account. Will be back if I have any other phone issues. Thanks Smartphone EMT. 5 Stars!!

sn
Review №50

Every since I got my phone repaired 2 weeks ago, it’s wont hold a charge! My battery life runs out in 30 mins tops! Don’t understand it! I never had a problem with battery life! I have turned screen light down to nothing and still can’t keep a charge!

Ja
Review №51

Amazing. Extremely knowledgeable and super fast.I was super impressed. Fixed it while I waited!!!!!

Se
Review №52

Excellent service! Excellent products! And very impressed with the way they go out of their way to assure customer satisfaction! Recommend to everyone in need of a cell phone or a cell phone repair!

Ap
Review №53

I have been using this company for 2 years from the screen on my phone to the battery. They are always friendly, polite, and knowledgeable about my phone not to mention they take care of all my needs in no time at all. Wonderful staff and owner

Yv
Review №54

I had a really nice guy and he unlocked my phone quickly!

Tr
Review №55

They are great!!

Sa
Review №56

Great service and Great people! Just had my iPhone 7+ repaired for a reasonable price and I needed it done asap and they got it done for me in about 2 hours! Will always recommend to others and go back if my phone needs repairs!

SC
Review №57

We have taken several phones here for repair, they always do a great job. Very friend and knowledgeable folks. They will continue to get my business.

Jo
Review №58

Had cracked screen. After several attempts got it to work in store. Screen now is obvious loose.Push home button screen lights up around it. Makes popping sound. When it gets text vibration it make weird vibrating sound. Had 2 screws in the bottom. They said their was only one. And that screw sticks out like it’s too long.Not satisfied at all.Cracked or not the phone had none of there’s problems before.John

gi
Review №59

Friendly and fast service. They will treat you like family and share their lunch if you catch them at the right time. Also they will recommend the best option for your phone repair.

Tr
Review №60

They installed a new battery in my Samsung Galaxy S6. A lot cheaper than buying a new phone! Everyone was courteous and polite. I would definitely recommend this place to my friends and family.

Ju
Review №61

I had to get a sensor replaced in a phone. Smartphone EMT was easy to deal with and repaired the phone in a reasonable time and for a reasonable price. If you dont want to wait at the store for the repair, they will print off a ticket for you with which you can pick up the phone later.

Ch
Review №62

Been here multiple times. Great service every time. The phone was ready when they said it was going to be ready. Which is not long at all!!! No problems with phone what so ever. Probably the cheapest place in town to get it fixed!!!! Love love love smartphone EMT!!!

Ka
Review №63

Recovered my data and made my day!! These folks know what they are doing and the price is fair for the amazing level of quality and customer service they gave me. Ill recommend Smartphone EMT to all my family!

Mi
Review №64

I have used this place about 10 times and they never disappoint. I would never use anyone else. They also give teachers discounts which is awesome.

B.
Review №65

Great with phones not so with gaming systems.

Ch
Review №66

Staff was very friendly and efficient. I got my screen on my phone replaced fairly quick. I would definitely use them again in the future.

Ke
Review №67

Always quick and honest repair. I have been coming here for many years and recommend to anyone who needs an iPhone repair.

Ka
Review №68

These guys rock. The moment I walked in Kelly “K Star” didn’t waste any time and started working on my phone immediately and finished within 15-20 mins. Get vibe and good people to laugh with and very professional.

Ki
Review №69

These people are great! Had my galaxy 8+ glass in stock and fixed in a hour!! They get all my business especially having 4 daughters!

Cl
Review №70

These guys do great work and do it fast. I have been to every repair shop in town to fix my iphone and this group is by far the best. Every company is about the same price but when it comes to speed, quality, customer service and warranty, Smartphone EMT Repair is the top tier. The staff are good, honest folks too and that is where I want to do business.

Vi
Review №71

We have used this shop several times with great results each time. Today was no exception. I brought in my iPad with a broken screen. The owner said wait just one minute - took it to the back and it was fixed - actually he just took off the cracked tempered glass and told me where to go get one today. He did not charge me anything. He is always friendly and helpful. If you need any help with technology - go to Smartphone EMT.Thank you so much.

Tr
Review №72

Great service. They are always helpful, wether it is by answering questions or giving you information or fixing your phones. They have never over charged me and have taken care of issues that came up after they repaired a screen.

So
Review №73

I have a lot of phones on my account and I break a lot of phones! EMT Repair is fast, very reasonably priced and fixed all my messes!! Great place to take a sick or injured phone!!!

CH
Review №74

Great place. very Professional, courteous and they done a great job my phone is brand new again.

pa
Review №75

Great service and same day pick up for my iPad wonderful team at Smart phone EMT!!!

Br
Review №76

Broken screen in Magnolia, phone needed for long term work project!!The guys at the Texarkana shop were super helpful and had my phone fixed as soon as possible. They even stayed late to make sure everything was working normally.Friendly and accommodating service!!Its worth the drive to EMT!!!

Te
Review №77

Jon helped me set up a new email account on my Samsung Galaxy phone & tablet. I was locked out & he got me back in receiving emails. Great guy!

Ch
Review №78

Replaced the screen on my Note 8 quickly and professionally.

De
Review №79

I take my phone here whenever I have issues. They are excellent.

Do
Review №80

The employees are nice

Wi
Review №81

I am so so greatful for them fixing my screen because it was a lot of very important keep sakes of my grandmother I will definitely refer anyone to them thanks so much for repairing my screen♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️💗💗👏👏👏👏👏👌👌👌😁😁😄😄😁😭😭😿

Me
Review №82

Even though what was wrong with our phone could not be fixed, they explained everything to us. They were very friendly and helpful!

Ca
Review №83

Firstly, since I had no clue what I was doing. I asked, they were extremely welcoming and friendly, told me the price, which was perfect and affordable, and afterwards I got a free screen protector, recommend going here for anyone.

Is
Review №84

Super quick to repair my brothers phone. On top of that gave him and me a screen protector!

sh
Review №85

You guys are the best!!!....LoVe U EO❤️

Ry
Review №86

My phone works great like a brand new phone! ❤️

ju
Review №87

My son shattered his IPhone. We took it to Smartphone EMT and it was as good as new in less than an hour!! Great service!!!

Cl
Review №88

Quick and reliable! Franklin was professional and got my device fixed up in a timely manner. Will do business again!

Ru
Review №89

Was having trouble setting up my new smartphone and Kelly helped me out so much. Customer service is excellent. Wouldnt go anywhere else. 10 stars if possible.

An
Review №90

They were quick and honest. My tablet works great now!

La
Review №91

Great place to do business always very helpful Jon helped me today with my cell phone whenever I have trouble with my cell phone this is where i go.

Ja
Review №92

Great place! Super staff

Me
Review №93

I highly recommend this company! My sons phone wouldnt turn on without being connected to a power cord, so we took it to them and they fixed it in less than 15 min and worked with him on the payment!

Am
Review №94

I took my sons ipad in to fix the screen and they had it done in a little over an hour! Very friendly and very reasonable prices. Thank you!!

Fe
Review №95

Was looking to purchase a new phone, ended up buying an iPhone 5se from them 6 months ago & its been perfect.

Da
Review №96

Great shop to service your smart phones. Very friendly and polite.

Br
Review №97

Highly recommended. Very prompt and great service by cool knowledgeable staff. The place to go hands down!

Sa
Review №98

Went with a friend to get screen replaced on their iPad and like MAGIC they fixed it just by pulling off the tempered glass screen protector (the actual iPad screen was just fine) :P Wonderful FREE service and great sense of humor!

Do
Review №99

Kelly set up my new phone & transferred all my data over also. Super great, second time back to Smartphone EMT, we recommend to everyone! Thanks Smartphone EMT

Va
Review №100

Top rate customer service.. EO went above and beyond with the service I received... this is the 2nd time for him to replace my iPad Pro 12.9 screen.. he stands behind his work.. I will continue to drive from Mt Pleasant for any additional service I might need. I highly recommend EO and his team at Smartphone EMT!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3408 Richmond Rd, Texarkana, TX 75503, United States
  • Site:http://smartphoneemt.com/
  • Phone:+1 903-255-0559
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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