I must say, the staff they have now has restored some of my faith back in the dealership there now. For many years if you didnt look like money or have alot of money to throw at them. You didnt want to ever look at that place. But, now the staff there is much better, more helpful than its been in many years. Its still not cheap but if u have an older bike and they cant get parts they can usually tell you where or who to see.

Ms. Robin was very helpful and informative! Not only did she help with finding the right jacket, she also took the time to show me how to properly use it! Best customer service I have experienced in Texarkana!

1st Harley Davidson and belated birthday gift to myself. Micheal was young no pressure salesman. Larry in finance dept. Made it really simple. Everything done start to finish 1.15min. sorry for the house shoes it was my day off. LoL

Nick and the rest of the staff made me feel right at home. Everyone was most helpful and friendly.

Great place! Everyone was friendly and Nick was very knowledgeable about the bikes I was interested in.

1srt time at store. Very nice. We got us couple store H.D. coins.

My family and I stopped by the Harley dealership in Texarkana on our way home from our vacation in Texas. We wanted to look around and stretch our legs! We was immediately greeted by some extremely friendly and helpful staff. The selection of clothes and shoes and items for your bike was amazing. Mike was the one that helped me and my boyfriend shop and he was so super cool and we spoke with him for a good amount of time (while we shopped) lol! We couldn’t have asked for a better place to stop and shop! Thank you Mike for being such a great guy and hooking us up with some more Harley gear!!! We will be back !!!

We were on a road trip from central Arkansas to Texas & our bike started giving us problems, so we stopped at Smiths Texarkana Harley service department to get it checked out. I let them know that we were on a trip to meet friends that evening and they got our bike in and determined the issue (battery), replaced the battery and checked the charging system in about an hour. The staff was very friendly & accommodating along with being very professional. I would highly recommend them to anyone.

Nobody does it better than Texarkana Harley Davidson. Got me in right away on a Friday afternoon I was impressed and the place never disappoints.Comfortable furniture in the waiting area and kind people. Texas is the best. When I pull up to the place I here that song in my head from the James Bond 007 movie Nobody does it better 🌹5 stars

Now is the time if youre looking to trade. Unbelievable $ for trades. Easy negotiations on a purchase. Hell theyll even buy your bike for more than its worth just to get inventory. This was my experience.

Awesome service. Came in from Shreveport to get front tire done. Great price. Nice people.

A little tricky to get to..but nice size shop..friendly staff..good inventory..

Great place nice folks make even a new Rider feel right at home

My experience with the staff was wonderful. Very nice and clean dealership.

Buyer beware! I went on cycle trader looking for a motorcycle. Found one! Purchased October 2020, From Texarkana Harley Davidson. All went good until the shipping of the bike. My sales guy Nick. Sent me pictures and said the bike had no scratches or obvious damage to the bodywork. When I receive the bike in El Paso theres two obvious scratches. After comparing the bike to the original pictures sent to me its clear the bike got scratched during shipping. I immediately call Nick, report the problem, show proof and the running around began. I called almost weekly asking for a solution. Every week it was, let me talk to my manager, the general manager or the shipping company. They never took responsibility. Bounced me around until they finally gave me the shipping company phone number. By now its February 2021. I called them directly and deny all damage. If I could I would post the pictures here to show everyone reading the proof.Texarkana Harley got their money and did not take care of me, their customer.I do not recommend Texarkana Harley to anyone buying outside of Texarkana! I do not recommend you let them ship it to you!Worst customer service ever!

Great group of people. Always greater with a smile. Super friendly and knowledgeable.

Im not sure if theres anyone that would disagree with me, but my experience was nothing but pleasant. Ive been in the dealership several times, and although this is the first time Ive made a purchase,I felt welcomed every time I went in.

Texarkana Texas Harley Davidson is a great place to buy a new scooter and I recommend Blackbayou Treasures in Atlanta Texas as a place to purchase motor cycle parts and apearl .

There is a little German restaurant at the very bottom (below ground floor) that is awesome. Food is a bit pricey but 100% worth it.

My goto place whenever I visit Texarkana ... involved staff with complete handholding and education on your questions .. amazing ambience ... kudos !!

Good promo meals friendly staff in service & parts

Had a breakdown 450 miles from home. Lisa and the service dept. treated us like family and got us back rolling. Very pleasant experience in a very worrisome situation.

Great costumer service, really friendly.

Omg I’ve just experienced the best Harley Davison service ever. Lisa (Bo Bo ) Evans was outstanding. Her attention to detail is impeccable. You can really tell that she loves what she does. I wish my hometown Harley Davison was this awesome. I will definitely be recommending anyone I know who lives close to this area to please visit the Texarkana Tx Harley Davison. I promise you won’t be unsatisfied. Thank you Texarkana Harley Davison for making me feel appreciated. Black Ops

Friendly staff, they definitely make you feel welcome and part of the HD group.

Friendly staff and nice selection of bikes. Great parking lot as well, I pulled in and looped the Truck/RV around in the back lot with no issues at all.I stopped in for some Dealer back shirts for a female friend. The mens selection was about 5 times the women.Either way, we found a few and left happy.

One of the best dealership in the area. The service dept us fantastic.

I hate change, I miss all the old faces

I have been having issues with my 2016 streetglide. It was not riding the way it should and clanking on bumps. Couple folks looked at it but no improvement. Took my bike to Texarkana HD yesterday and the new service manager, Lisa, took it for a ride. She came back drove it straight back into the service area. Picked it up today. They told me to ride it and check it out before even going inside. It is riding like a dream and I love my bike again! Highly recommend Lisa and her crew!!

Big Harley dealer disapointing showroom with merchandise. From the reviews I read it appears that the service department is pretty good.

We had a great experience today. Stormi in service, Lisa our mechanic, Ben in parts, Nick in sales... Great people! Our 2019 street glide got a thorough check up and we are very pleased with all of the interactions we had with these guys and gals. We will be back.

So twice I have been in this store, and looked around and waited. still have not had one person talk to me. Hell of sales men, wont even talk to customers.

I love this place! My son and I like to visit frequently. They are an awesome family and all of them have treated both of us with friendliness and professionalism. Even though they know Adrian I arent there to buy anything they still welcome us with big smiles and hugs. The H-D Wear girls, Bailey and Crystal are especially awesome with friendliness, smiles and welcomes. -just good people; period.Thanks Txk H-D, keep up the good work!p.s. thats my Stang! LOL-Scott

Friendly service and a heck of a salesman!!

Ladies selling apparel are super nice and helpful. The rest...ehhh. I have my bike serviced by a HD certified tech elsewhere. Parts prices are NUCLEAR. I understand making a living but Christ...Salesmanager....horrible. Wouldnt work with us, bad attitude...left and bought elsewhere...like 3 times.

Always a pleasure when shopping Harley!

They are friendly, knowledgeable, dont cut corners and make sure things are done well and right. Easy to make an appointment and a pleasure to work with. Thanks for keeping my baby running strong, sweet and shiney!

Friendly staff and there is always something going on on a weekend from live music to bikini bike wash.

Got what we wanted

Different variety of bikes.Staff is very helpful

Best experience Ive ever had buying a bike and felt like I was part of the family. I love this place and the people that work here. Layed back and professional at the same time.

The staff was really courteous and professional it was fun to be there

Great service from these guys. Expecting a call from this team to make my husbands dream come true. Fathers day is just right around the corner... I like to keep my man happy!

Hey they save are trip came in on a Sunday to fix our tire thank you you guys you rock.

AVOID AVOID AVOID!!! Bought a used dyna from them. Drove from houston for it. For no reason a long and drawn out buying process for one. I called days before going there and arranged everything and after I got there the paper they handed me was asking more than we agreed on the phone. After alot of back and forth they finally brought it back down. Second I test rode the bike. Told them I believe it has excessive vibration. Their response was. its a dyna, they do that. Im very familiar with them but I knew it seemed excessive and voiced.my concern again to the same result. I decided Ill go ahead and buy it and get it looked at later against my better judgement. They assured me the bike was gone through completely by their certified techs. They even make sure they charge you for a multi point inspection and blah blah when you buy it aka (set up fee). Haha. Got it home and had a shop check it out and the rear wheel bearing was completely shot. Absolutely no excuse on texarkana harley to not have seen it if your so called great techs changed the tire!!!. They put brand new tires on it to be sold but didnt see the shot bearing Ridiculous!! AVOID this joke of a dealer. If the bearing had completely gave out before I had it looked at by a reputable shop... I dont know what might have happened to me. The picture below is the rear wheel bearing that came out of the bike. Once I had it replaced it rode smooth as silk. Absolutely do not recommend buying anything from them.

Highly recommend Texarkana Harley Davidson to everyone. Great Staff!!! Moises, Stormy, Nick, Mike and everyone in general have been great!!! A++ Service, Please go see them they will take care of you!!!

I loved it. Good sales folks. Helped when you wanted help and backed off when you were looking. Answered questions and introduced you to ever department head. Bike was a little high but I really liked the bike so I went ahead and purchased it.

👎👎👎they dont take responsibility for their mistake. The put an inner tube because my tire had a nail but didnt remove the nail which ruined my new tube.Mr. Owner who ever you are,Your staff is a liar because not once did they tell me that I needed to replace my tire. Anyone with good sense wouldve removed a nail before installing an inner tube.You dont need to be a scientist to figure that one out.

Personable helpful and courteous staff not high pressure sales at all

Good Lord - brought our bike in Wednesday for an oil change - told we needed a new tire and 2 other fluids changed - come in Thursday to pick it up (promised it would be ready) and here we sit waiting....the parts guys said it wouldn’t be ready - excuse me... what? We bought a pit pass for 2 years so we are supposed to be first in line. Then they tried to charge us for tire installation which should have been free with our pit pass 😡Yesterday we came in to buy rain gear and found a jacket for my husband - it was on sale - hooray! Nope the coat in his size (the exact same one) was not on sale 😑😑😑Not good business practice Adam Smith Texarkana!

Great selection of bikes.

Everyone was great, friendly helpful, I dropped the one star to draw attention to the fact there was absolutely no COVID protection in place. There was easily room and people were naturally social distancing without Xs or lines marked on the floor. Just a warning, in case like the person with me you are sensitive to such things, neither the employees nor a single other shopper was wearing a mask. But no one confronted us for wearing ours. To me that was all good.

Top notch dealership and the help I received from the parts department was mind blowing. Thanks guys ill definitely be back....

Best Harley-Davidson dealership Ive been in from Flagstaff Arizona to upstate New York and back to Texas they have great service their hospitality once you enter the door is quite noticeable theyve done quite a lot for me including selling the bike that I have now my Street glide special and Ive done numerous work for me on it since then stop in and see them God bless

This was the best visit to an HD dealer that I have had since I left the West coast. From the GM the service manager to their ace mechanic. I would recommen to any one in the area this is the STOP when you need help.

I deal with many Harley dealers in East Texas. Texarkana HD is the most friendly, most willing to compromise with the customer, and best inventory. If you need anything Harley, go to Texarkana. You will leave happy and pleased.

Got my honey an awesome bracelet!!! Customer service was great

Great service in the cothes. Thank you Crystal for all your help.

Service manager was amazing!

Great people great selection and fair prices. They are willing to go the extra distance to put you on a bike.... like today. I bought my second Harley Davidson here and I love it.

A friendly purchase at a good price.

Very friendly people and I thought they made me a very good deal on used bike. When I came back to pick the bike up on Saturday the battery was dead and they did not hesitate to replace the weak battery. Every body was very nice, unfortunately I can only remember 2 names, Cathy and Coach. Thanks a bunch you guys

Great hospitality and Motorcycles!

Jenni rae was a rock star, she was persistent and easy to deal with. Give her a call if youre looking for a bike. The rest oc the dealership staff was great as well and made my experience seamless

Love the staff at this dealership. From parts department to management, they are friendly and knowledgeable. Cassie is without a doubt the best salesperson Ive ever worked with. She goes above and beyond without being pushy.

Hade parts I needed in stock. Good prices and pleasant counter help

What a great team of employees. As i only took a friend to look at bikes i was able to observe the high level of professionalism within. Glad my friend was able to make a purchase with this business. Also extended merchandise clothing etc made the time for me not seem to take long.

This is not just a Harley-Davidson shop. These guys and gals know their stuff about bikes. Cassandra was very friendly and helpful. She answered all my questions and is very knowledgeable about her bikes. The store is clean and my visit was awesome!

I have personally been to quite a few HD dealerships and have been impressed by very few of them. That being said, Texarkana HD is probably the best. Their service, apparel, sales and parts folks are polite, knowledgeable, and just all around Rockstars. They make you feel like family and make sure their customers needs are met and from my experience, exceeded!

My wife and I spent 7 days riding in Arkansas and early Saturday morning our bike broke down right by the dealership. We were out front sleeping by the door waiting for them to open. They let us in just after 8 ( they open at 9 ) and let us hang out on the couch and offered us coffee & doughnuts while waiting for the rest of the staff to come in and open up. They got started on my bike and had it going in no time so we could hit the road to go home. Everyone was very Professional and kind!! Just Great Old Fashioned Customer Service! The world needs more businesses like this one! I told my wife when we’re ready to buy a new one this is the place!! And we live in Houston!! Very impressed!!Thanks to all that served us!!

Absolutely great experience! My salesperson was patient with finding me the right motorcycle! And all those involved went above and beyond to provide quality service! Highly recommend!

I bought a used Harley with 750 miles on it, and a three-year extended service warranty from them on Nov. 4, 2017. According to my math, the warranty should run from Nov. 4, 2017 to Nov. 4, 2020 but I found out a few weeks back that Texarkana Harley-Davidson dated the policy June 12, 2017, the day a separate manufacturers warranty began, meaning I paid for six months of coverage before I even owned the bike, and the warranty I paid extra for would expire in June 2020, not November.When I complained, they gave me the option of buying another year of warranty at cost -- OR -- I could trade in for a new Harley and, as they put it, get the warranty I wanted. I said no because all I wanted was the six months I had already paid for. They made one final offer, stating that a years extension costs $2,500, and if I would pay $943 of that, they would extend me to November 2020 when I could trade in my bike for a newer model and they would put the $943 toward that purchase.I might be even more appalled at the arrogance of these people who clearly ripped me off and would think I would want to continue to do business with them. According to Texarkana Harley-Davidsons logic and actual policy, if I had bought a two-year extended service warranty on June 11, 2019, the day before the manufacturers warranty would expire, I would receive only one day of coverage before it too, would expire. Dont believe me? Ask them.

You went above and beyond on service Wednesday afternoon. One of our bikes had mechanical issues on our trip from Beaumont to Fayetteville Arkansas. You worked us in and got us back on the road quickly. I would recommend your service department to anyone. Thank you.

Nice Harley dealership. People are awesome here! There is always something going on free every weekend.

Loved the store. The staff was so friendly and helpful. Husband enjoyed his test drive. Entertainment was really good. Well definitely visit this store again when we are in the area.

Very helpful staff

If you live within 1,000 miles and need service, it is absolutely worth it to go to this dealership! Was stranded in town with a powerless dyna, and these guys got me running again the same day for an amazing price. If you want the snotty dealership types, avoid this place. Absolutely incredible service.

Texarkana Harley is under new ownership and management. So if you went before, you really need to check them out now! Much improved! Youll love it!

Love this place but miss my girl Jrae! 😢😢😢

Bought my new bike on the 5th of March and the crew at THD are great! If you dont buy it here, it is your loss.

Coach makes things happen in service. Parts department staff is very helpful and responsive.

I purchased a used Street Glide on July 27. The process at the dealership was as long and drawn out as anything I have ever been through. My temporary tag they put on the bike on the purchase date was good for 90 days. When it started getting close to September 27 I started contacting the dealership on a regular basis. At this point my tag is expired I cant ride my bike legally and no one at the dealership seems to know for sure if my tags have been mailed or to what address they were mailed to. I wouldnt recommend this place to an enemy!!! The biggest thing a man is in this world is his word and there are several people in their motorcycle department that know nothing about keeping theirs.

Awesome staff ! Very helpful

I want every single thing here lol 😆🤦🏼 Love it 🏍🏍

Really good H-D dealership. The personnel are the best. They have a great selection of bikes and accessories. Stop by for a visit or to do some shopping. Great place to look for and buy a bike too.

Lovely people

Nick and Alley were both extremely helpful, head and shoulders above the old staff. Highly recommend having your bike serviced here.

Love these people!!!! So laid back and friendly

I had been wanting to go there for a long time, I finally got the chance. The staff there was great. However, what disappointed me was the selection of bikes, like the old model A, you can have any color you want as long as its black. No thanks, I will shop elsewhere.

It was a day trip my daughter and I decided to drive up from little rock, Arkansas and check out. Really friendly staff and very helpful.

Awesome sale and service

These guys were super accommodating while on a cross country trip.

Awesome awesome place very knowledgeable and professional Jenni Rae is awesome beautiful place

Beautiful people and awesome bikes. Omg Im hooked.

Best Harley Dealer in the world, Ask For Gunner when you go there, he is a true expert and super entertaining

Bought my 17 street glide special here and they were awsome. Great bunch of people

These folks make you feel right at home. I happened to roll in here on the way back to Iowa and was greeted immediately and shown around even though I was just needing to stretch my legs. They offered me coffee and everything. If I ever make it back to TX this is a sure stop on my next trip.

They have very nice bikes. Service is great. When I went, I went for an event that my dad was working at and it there was a band there and they were great!! Go check it out!!! Maybe buy a bike!!!

Terrible selection of mens t-shirts. Three T-shirt towers had empty cubes. Ugly repetitive clown skull back imprint on majority of shirts. Why doesnt Harley have some smaller more tasteful designs instead of big, bold and tacky? Where are the more fashion forward shirts (more like in the womens section)? I wanted to get my husband and son shirts. I walked in ready to spend and purchased one lame shirt. The two clerks said they had seven boxes in receiving, but were not very motivated to explain the shirt designs or bring a few out to show. My friend said the selection was also poor in helmets and boots. For such a large store, I guess we had higher expectations, but we were disappointed.

Love those bikes and clothes. People are helpful