Robert is one of the best salesman Ive ever met. He is a product expert and an invaluable thought partner in helping you create the perfect outdoor experience.
Robert was extremely helpful and knowledgeable. He was very patient as we looked at our multiple options. I highly recommend Chair King!We also purchased a matching loveseat and chairs. Robert and team were great to work with. I strongly recommend stopping in to see the showroom and pick out your new patio furniture.
Robert at the Colony store has worked so hard to help me choose what I would like. He has gotten back to me like promised and made my purchases so much easier. I am impressed with the selection they have on their showroom floor and will go back when ready to choose other pieces.
My husband and I went in just to look around. The selections are abundant! Steve, the Store Manager was very knowledgeable on the products. Remember, I said we were just looking around???? Well, we bought a beautiful table, 6 chairs abs premium cushions at a phenomenal price. If you are thinking about buying new outdoor furniture, I recommend shopping their Presidents Day sale! 40 to 75% off.Ask for Steve for a great shopping experience
We recently bought dining table with 6 chairs at The Colony store. Steve was patient because we were not sure exactly what we wanted. He showed us many options after listening to how large our patio is and how we plan to enjoy space. Best part was he worked with us to get a good price. Yes we feel like Steve knew his inventory and the quality of his selections. Very good experience.
We are first time patio furniture buyers and wanted to make a wise investment. Frank at the Mckinney store was just what we needed. He was informed, and very patient with our many questions! I can’t wait to enjoy our beautiful new furniture!
5-star service from the moment I walked in the door!
Nice stuff, seems a bit pricey.
Stephen went above and beyond to help us out with the sale of our cushions. Pricing was more than reasonable and the color selection made choosing our fabric a simple task.
Our experience with Chair King in The Colony, Tx was excellent. We went in just to look around. Steve France welcomed us and found out what we were looking for. At first, we didnt have much time to spend, but Steve encouraged us to call him in an hour and he would work with us. We ended up coming back into the store, and we are glad we did. Steve was excellent to work with, and thorough. He worked with us to get the best deal on HIGH QUALITY patio/pool furniture. We couldnt be more surprised with what came out of our quick trip just to look around.
Large selection of outdoor furniture. Fairly high priced, but good quality.
Sales experience was great, salesperson was knowledgeable on all products and provided several options. We traveled from out of state and we were able to coordinate pick up at a later date.
A very cordial and informative experience as we shopped for a backyard fire pit and chairs. The sales rep and the store manager we’re so pleasant to work with as they assisted us with color and chair coordination for the fire pit. Quality product at very reasonable prices.
Amanda at The Colony location is a fabulous Backyard Specialist! Amanda is both creative and inspiring and she helped me find exactly what my covered patio was needing. She made the process extremely easy, and since I am red/green color blind, working with someone who is patient is key. I definitely appreciated Amanda - she made me feel like a valued customer.
This was one of the more pleasant experiences I’ve ever had buying patio furniture. The selection was great, the service was fantastic and the pricing was remarkable considering it was top quality merchandise. You’re a class act, Chair King. I’ll be back!
Bought a chair and an ottoman on Easter Sunday. They dont keep inventory at the store - the only way to get anything is to have it delivered later. The chair was going to be delivered the following week and the ottoman at the end of April. The chair didnt come the day it was due, so I called and heard the delivery order hadnt been put in. They told me they were putting it in at that time for delivery the next week. The same thing happened again. Now its the end of May, and the ottoman is apparently sitting in a bay waiting for a delivery driver. And wont be delivered until July. Oh and nobody thought to tell me any of this until I thought to call them. Not great service. I will think twice before shopping at this store again.
Salesperson was attentive without being a nuisance. Informative about selections available. I recommend Chair King and would shop there again.
Great store- lots of selection.Staff was knowledgeable and super helpful.Can’t go wrong here!
Nice quality made patio furniture. Customer service was very helpful and professional.
What a great experience at Chair King yesterday!! Devin and Robert were awesome! They took the time to go over all of our options for patio furniture. Their product knowledgeable was spot on and pricing was excellent!! We left with 20 pieces of furniture!! Id recommend them to anyone needing patio furniture!
Robert assisted my wife and I with a relatively large order for our new patio. He went well beyond expectations to help us in every way possible, before, during and after the sale. They were head and shoulders above the other two retailers we visited. I highly recommend Chair King and also Robert to anyone looking for a fantastic assortment of high quality outdoor furnishings and accessories at very fair and reasonable prices!!
Great products. Went to check out the sale. Got some great ideas and actually purchased some accessories. The service was outstanding as the sales rep, Robert, only answered questions and gave highlights to the products we were interested in; never pushing an upsell agenda like other places.
We were looking for outdoor patio furniture and went into ChairKing Backyard Store on 121 in the Colony. The first thing that got our attention was their awareness of social distancing and wearing of masks. This did not prevent the staff from offering us assistance. We were very impressed with our salesman, Devin Villegas and then the extra assistance and knowledge from the store manager, Robert Moore. Even though we had seen some nice furniture at other stores, it was the friendliness, knowledge, and attention to details of both Devin and Robert and the financing options that made us choose ChairKing. Devin and Robert were DEFINITELY the main reason we chose this store. Even though there were several customers in the store, we felt like we had their full attention - this was the same reaction felt by the other customers too! THANKS and appreciation to Devin and Robert. We have already recommended your store to our family and friends. Deb & Tammy
We ordered a table and chairs 9/20 and was told it would be delivered at the end of October. Due to Covid we had a conversation regarding availability and Robert the store manager told me the chairs were in stock at the warehouse but the table was in route and would only be a few weeks. My estimated arrival date was 10/22. Here it is 11/11 and now they are telling me that I am looking at 12/30 because there is a container shortage shipping over seas. Poor customer service - when I expressed my frustration to Robert he did not seem concerned but said he had several of these phone calls to make. I am extremely disappointed with the service and expectations that were set. This outdoor dining table was going to be used for the holidays.
Good collection. Robert Moore was very helpful and guided us to what will be right choice for us. Looking forward for delivery next week !!
Great place to get outdoor furniture. Robert is very helpful.
Had a wonderful experience at Chair King shopping for furniture for our new patio. Got a great Black Friday deal and couldn’t be happier.
Robert and Devin sold us an umbrella a few days ago. After a couple of days, it started tilting whenever we opened it. We were disappointed and called the store and they said to bring it back in. While we were looking for a replacement, Robert came over and showed us that our umbrella was not broken, it just had a lock we didn’t know about. We were thrilled! So thrilled we bought a new base to go with it. The service wa Athens best we have ever had!! Thank you Robert and Devin!
Great experience. Very knowledgable and professional.
Excellent showroom with many options! Dont be in a hurry when you get there. Sales team very knowledgeable and willing to shows options and build sets. Huge thanks to Stephen for taking time with us on both visits!!!
Great experience all around. Staff was friendly and knowledgeable, no high pressure tactics, and helped me make a good decision despite a lot of variables.
Robert from Chair King in The Colony/Lewisville area was very nice and pleasant to work with. He was very helpful to me, my children and my mom. We went to several stores but ended back to Chair King, which was our 1st place we went in search of a new chaise lounges. Thank you for being so kind and doing your job very well.
Way overpriced furniture
The employees are nice and helpful. The store has a lot of tables/chairs on display in the store. However, I bought a patio table and chairs mid June and it took several weeks to receive and Ive yet to see the cushions for the seats. Its been over 2 months.
The salesman was very helpful. He was very Knowledgeable about the furniture we were interested in. Thank you chair king.
Great service and good furniture. Was able to catch a great sale and they worked with us on pricing within our budget.
If I could leave zero stars I would. Three of us walked in together in hopes of buying some new furniture for our patio. Three men were behind the counter, one on the phone, one helping a customer and one doing who knows what.We walked around the store and testing some things out for about 20 minutes. We noticed that the employees kept helping other customers. Two other couples had come in after us and they were immediately attended to.We had even went up to the counter to ask a question and the guy on the phone hung up and went to another couple in a different part of the store.So we left. As we were walking out one guy who had just helped a customer load stuff into their car asked if we needed anything. We said nope, no one could bother to talk to us so we wouldn’t bother purchasing their products. We left and went to Sunnyland and made it five feet in the door and were greeted by employees who helped and answered every question. We will be going back there when ready to make our final purchases.
Great customer service. Recommend to anyone interested in this type of product.
Amanda was great, we found what we were looking for right away.
I needed new patio chair cushions and found at Chair King! Will return for umbrellas next.
Robert was great, very good customer service
The store manager Robert assisted me in my search. He let me take my time & didn’t pressure me. He was very detailed in explaining the materials and they had a good selection. Very please with my choice.
Everyone was so nice and they had a nice selection of umbrellas, which we were looking for. The quality of the product seems top notch. The patio furniture was very nice too. Staff were great and they even gave us a discount on the umbrella when the discount was only on furniture. We will shop here in the future.
Love our new patio furniture. The sales staff was very helpful.
Excellent service, owner was helpful in explaining details on the trek chairs and table we bought for outside patio.
Very knowledgeable staff striving to accommodate customers by calling other stores to reserve and arrange pick up if not in stock at this very store.
I just went in to browse. The sales staff were great! They were attentive but not pushy. Especially after I told the manager, Robert, that nothing was in my meager budget. However, I did treat myself to two placemats to go on my garage sale outdoor bistro table. I will definitely recommend to others!
Very helpful staff. We purchased an outdoor rug and pillows at reasonable prices.
Great service, particularly appreciated the non pushy sale strategy!
Great selection. They willingly beat the competition!!
We were assisted right away & taken to see our options on poolside storage. Found what we were looking for & were given a fair price. Transaction was completed quickly & we were in our way! Very satisfied!
Jessica Lyons was amazing. We’ve been in the chair king many times. We’ve never seen any diversity and the men there never seemed to care to work to hard to earn our business. Jessica certainly made our experience fantastic, so much so we purchased a few additional pieces to finish off our backyard.
Great prices, great inventory and very nice sales people. I would definitely recommend
Everything that I saw in here was extremely expensive, I do have to say the furniture looks very sturdy and they seen to be very good products, but the price seems very high.
This place rocks!!! They have a great selection to choose from. But more importantly their customer is awesome!! David really took the time to talk with us and really find out what’s important and got us a great deal!! Thank you guys and we will be back!!
I had a great experience at this store. The assistant manager, Jessica L, greeted me at the door and was wonderful to work with. She helped work out a deal for what I was looking for and was about as pleasant as they come when it comes to quality customer service and overall positive attitude as a sales representative. My wife and I live south of Dallas but when we are ready to purchase again, will go back to see her specifically.
Easy buying process, good selection, knowledgeable sales associates. Competitively priced. I am a returning customer.
Robert did a great job showing options and letting us choose exactly the right style and colors. Great experience. Will definitely go back and tell others.
You can go anywhere to buy outdoor furniture, but if you want customer service you should visit Robert at Chair King. He wasnt pushy, he listened to our needs, and he went out of his way to deliver some incredible furniture. My outdoor oasis looks amazing!
I had a great experience with Chairking on 121 in The Colony. Robert was great to work with which is why I returned to the store when I needed additional patio furniture.
Our sales person, and manager, was very helpful in explaining the details of our patio furniture. He also explained what to expect in the years to come as far as quality and wear. He was very courteous and instrumental in calculating a price we could agree on.
We came in and saw Jimmy and Jessica. They were fantastic! Not only was the selection the best that my wife and I have seen, everyone in the store is super friendly. Without sounding too corny, I give the folks at this store a ringing endorsement for their knowledge, customer service and hospitality!
Very comfortable shopping and buying experience. Family owned and operated and you can definitely feel the difference. Thanks David!
Robert in The Colony store was great. Incredible follow through after the sale. Above and beyond for sure. Highly recommended.
Found this place by accident. We missed the turn going to NFM. Found the exact chairs we were looking for and was given a great deal on the set!
Very knowledgeable sales staff. Huge selection. Nice to be able to mix and match cushions and chairs rather than one size fits all at some of the competitors
Jessica Lyons provides outstanding customer support. Because of her patience with all our questions and multiple visits prior to our initial purchase and follow-up after purchase, we are now repeat customers with Chair King. If you visit Chair King in The Colony, be sure to ask for Jessica. She’s the only sales rep there we will work with.
Robert was excellent! Great job! :)
Walked out extremely satisfied with our purchase and the customer service we got from Robert. He was very helpful and knowledgeable.
All the employees were very helpful. I changed my order 3 times and they were very patient with my indecisive behavior! And the prices were very reasonable!
Robert, the Manager, did a fantastic job of showing us many options & helping us - we love what we picked out & got a good deal - very happy!
Great customer service! And great deal! Keep it up!
This is my second purchase with Chair King. Jessica was so awesome in helping me to complete the remaining pieces I needed to compliment my set. Appreciated the great customer service!
Great experience today at Chair King purchasing a patio umbrella!
Great service, great product, great price!
Salesman and manager did a great job working with me and also help out loading my stuff
Beautiful store but poor customer service experience
Sales person, Steve, very knowledgeable. Quality product at a very competitive price!
Did not find their prices to be that great. Most of their patio sets were in turquoise and other bright colors whereas I wanted something neutral.
Really great selection and helpful, but not too pushy, salespeople
Friendly staff.
Great selection, and courteous staff.
Great customer service
Not the truth, pricing are well hidden.
Nice patio furniture
Good
Overpriced