Matt is the best mechanic in the shop...he jumped right in when there was a problem with the exhaust system on my Denali when others couldnt get it right... awesome job Matt

Informational investigated and researched warranties I was so pleased.. was not expected So very appreciated service team looked into for my Buick

Oil changed. Because I waited I received a $10. Discount. I was treated very well. Great customer service experience.I Highly recommend the service team was excellent.

As a customer when you make a major purchase all you want is the product and service to live up to expectations.Ron Norris Buick/GMC has accomplished this. My next car will be purchased there as well.

Always nice to know Ron Norris has my cars service.

Shannon Cleveland went above and beyond to get us in as quickly as possible due to my mother being in a wheelchair for our repair.Thank you Shannon!!!!Melody Fowler

Very knowledgeable, super nice and helpful. They made the entire process super smooth. I felt no pressure to do anything and got me to where I wanted to be in price and monthly payment. Great people!

WOW!! BEST car dealership I have ever dealt with. I was really stuck in a hard place with my old vehicle and desperately needed something reliable for my family. Everyone at Ron Norris Buick and GMC went above and beyond to help me and my family get into something quickly and affordable. They dealt with my worry of needing a new vehicle and kept assuring me they will help find me the best deal. And they DID! I am so grateful for their hard work, patience, great customer service, from beginning to end. I recommend anyone looking for a vehicle or needing repairs to visit this dealership. Thank you Scott, Jim and Roger for all you did for our family.

George is the best there is! He works with our schedule, he is always honest and gets our needs taken care of asap.

I brought my Buick Enclavr for service this morning and was absolutely surprised at how fast they took care of everythingThe service writers were fast and efficientNow we will see how good their service department is in the next few days.........................................................As they follow up, even though they worked on both of the service issues I had brought the vehicle in for, only one was corrected.The work they did to solve the 2nd issue it is you which was a drive train that kind of clungs into gear Made no difference at all into the performance of the vehicle the vehicle.They did find a broken part and they did replace it and conceivably that part could have been the problem but Im guessing theyve never tested over the vehicle after the repair was doneAt this point I do need to make another appointment with them to drop the vehicle off for a few days of service once again

BEST EXPERIENCE WE HAVE EVER HAD AT A DEALERSHIP!! My wife and I purchased a truck from Salesman Jonathon Gould today. We couldn’t have asked for a more honest upfront and prompt person to work with. He was very knowledgeable and accommodating. The dealership was easy to work with and made the process very easy. Thanks Jonathon !

Great service. Jim was very honest and polite. I really appreciate how upfront he was. Roger made the financing process a breeze. Highly recommended.

Service manager Jason was very helpful and called when my part arrived for installation.

Nice people. I will go back

We very much liked not having pushy sales associates. When we asked questions, we got honest answers and when we requested figures we were given exactly what we requested. Thank you both John Obrien and Scott. Financing took longer than we liked, but that was also because there was someone ahead of us.

Maggie, Roger and Johnathan made the car buying experience very easy. Johnathan helped me program my Onstar and showed me how to download the apps and explained them too. He went over all the features for me also.

Have purchased several vehicles from Ron Norris. Always professional, honest and upfront.

Great customer service and attention to detail gave me what i wanted for a great price

MY SERVICE Advisor Shannon is AMAZING AND NEVER COMES UP SHORT TO DELIVER. HATS OFF TO HER !!!!

Got an oil change on my Duramax. They had a good price and included tire rotation. They didnt try and tell me that my 2008 GMC with 222355 miles needed all kinds of work. Good people.

Very pleasant no pressure .Started with one car changed mind over weekend Scott wasvery pleasant and showed other cars and worked with me. One of the best experiencewith a car dealership. Thanks to Scott Schuler

Johnathan Gould at Ron Norris Gmc/Buick has just been simply AMAZING . I have had the same car for 15 years and it was time buy a new one. The first couple of dealers I dealt with were a total nightmare and I was looking for a very specific car. Finally found one on cars.com and took me to Ron Norris GMC. Johnathan Gould was my salesman. I am not one to write reviews but the service him and Ron Norris gave was just so over the top. Not to mention I live in Nebraska so I had to trust his every word, and he stood by everything he said and promised. I received my car and I absolutely love it. Detailed inside and out. Johnathan and Ron Norris will always get my business all the way from Nebraska

Deal was all put together via the phone after internet search; basically went without hitch. salesman very professional, responsive, and attentive. a little mix up briefly about what the agreed price was when it came to the paperwork and check issuance, but it was quickly cleared up.

Scott Schuler and his team are great to work with and are the key reason why Ive been buying vehicles from Ron Norris for over 20 years.

Seems like typical dealership. Sent there by another home town mechanic to verify a code he could not clear. Had the code number and what it was responsible for. Well they checked the code and played around for an hour to get thier hourly rate.Should have just gone with the original mechanics thought it was.

Scott Schuler has sold Buicks to my parents for over 25 years now he has me as a client for life, two Honda CRVs and now a Buick Encore GX.I love my new Encore GX. I called him and said hook me up with a suv, when I arrived he had the perfect, beautiful Encore sitting there waiting on me, it was perfect just what I wanted.Scott has always been very professional and friendly and helps me find the vehicle I need.

Ask for George Vincent and you’ll get the best deal and help, each and every time. We’ve been buying cars from him since 1998! Personal service, extra touches to make your vehicle and time worthwhile.

I dealt with Jon Gould, young trust worthy guy, would highly recommend working and asking for him to help you go through the car purchasing process. Helped with a seat change and worked with me on price. Showed up to a detailed ready to go car and everything done. Did not treat me like a commission, but like a person. Great experience!

This was the easiest car purchase I have ever made. Thanks to John OBrien and George Vincent for making the process simple and professional. This is the first time that I went to a small dealership and trusted that we could make a deal on a truck without competing multiple large dealerships. The relaxed nature of the sales staff and their ability to work with me to find the right truck was refreshing. The dealership was straight forward and honest with no multiple back and forths that make the process so miserable. I never felt pressured and therefore was committed to purchase from Ron Norris Buick GMC. I will definitely recommend the dealership.

Went for an oil change and tire rotation. No issues with the work they did. Im giving them two stars because no one in their service department was wearing masks because of Covid-19. They need to be more respectful of the older population coming to their store for service and help protect them, it would be appreciated!

Friendly, courteous, and quick check-in/drop-off for service. I always feel like I am the only customer with the attention I get. I know that I am not, but they give their full attention to each individual and very attentive to listening to concerns or issues to be addressed.

It was great!Got my car serviced quickly with no hassles or issues. Very accommodating staff as well.

My last service appt prior to this one was worst ever in 3 yrs Ive owned my truck..Jason my normal service guy was working this time...he the best...fixed their misdiagnosed problem pro rated labor rate. As long as Jason working 🌟🌟🌟🌟🌟

I could not be happier with my vehicle or the purchase process. From beginning to end, everyone at Ron Norris GMC in Titusville were very professional, knowledgeable, and easy to work with. I would definitely recommend Ron Norris in Titusville to all my family and friends. Thank you all again!

We Thoroughly enjoyed our purchasing experience! George, Jonathan, Roger, and Scott all made our experience awesome! Thank you to you all!

Everone id do nice

Very pleasant experience and the Alan in parts was very helpful in locating a few extremely hard to find parts

The General Manager, George, and salesman, Jim Buckman, were professional and very friendly. I would, and have, highly recommended them both to all my friends.

The service department took care of me. My truck will always go there for its maintenance.

I live in Melbourne but travel to Titusville just to go to Ron Norris. I purchased my vehicle there and have continued to use their service department. They feel like an old fashioned hometown business. The staff is friendly and courteous and you always seem to get a fair deal. Great place to do business.

Scott (and team) at Ron Norris Buick/GMC are amazing! Scott was extremely friendly, knowledgeable, accommodating and able to capture exactly what we were looking for. He went above and beyond by researching and finding what we wanted. The staff always greeted us with a smile and no pressure to make a deal. We greatly appreciate the cleanliness of the building during this pandemic yet still a very inviting environment. This is a very professional business with a lovely hometown touch.

Everyone at Ron Norris GMC is always super nice extremely helpful. They are exceptionally knowledgeable with their product and that is impressive

Great parts department. Fast and friendly.

Absolutely terrible service department. Buying a new vehicle sounds great until it breaks down and they do not want to fix it. This dealer does not provide loaner vehicles to compensate for your travels. Shop elsewhere.

I was traveling south on I 95 when my truck started having electrical issues. I contacted the service department and they agreed to see me and try to diagnose the issue. It was determined that the battery was bad. They replaced the battery and even replaced some terminals and had me on the road again very quick. Would recommend anyone who leaves in the area to do business with these folks. I wish they were in my town!

Great Coustmer Service, Took my 2014 Chevy Corvette in for a new oil pan and new swaybar and bushings. They done an execllent job in a timely manner and my car drives like new. I highly recommend them. Thanks Crystal And Glen

I had a five-star rating for my first visit there. Bill was my advisor for service.However on my second visit there for service I had an oil change, alignment, and tire rotation. My appointment was at 11:00. I was told to be 2 to 2 1/2 hours. At 1:30 My car was not ready they said they were locating it at the Honda dealership next door because thats where they do their alignments at. This concerned me.I have an appointment at 2:00 p.m. somewhere else so I had to be on schedule. out of the six employees only one person was wearing a mask. When I left the dealership my car was still pulling to the right. My tire pressure was not where it was supposed to be. They did not check my tire pressure I was over and under on air in my tires. However It was checked off that they had done it. Maybe they didnt have time to actually do the alignment?? I immediately called Bill to tell them my vehicle was driving the exact same way it was when I brought it in. I told him my tire pressure was not checked and I had a tire rotation and an alignment. I was very disappointed. I was told I could bring my car back next week and they could check it.

Great customer service. In and out quickly

All good. Car was serviced in a timely fashion. Everything I asked for was attended to. Everyone was courteous and helpful.

Very nice local dealership to have your vehicle serviced.

Friendly, Courteous and Efficient! Don Smith, Scott Schuler and Johnathon were all a part of my sales experience, I would rate them as A #!!!!!Thanks For Everything!

My Service Representative...waS AwesoMe!! And great attitude...and helpful in assisting my Needs..and answered everything I asked in detail... Great Look in Service..

Custom service great

Everyone was very helpful.

Best dealership in Titusville

Accommodating oil change while we waited for Jonathan. Jonathan is an outstanding young man who made our transition on lease smooth.Jonathan is a credit to your organization

I started my car this morning to go to my Dentist appointment when Ive notice the slow cranking. Was at the Dentist for over an hour when the car started more slower. Went to Ron Norris on my way home and saw Jason at the parking lot and explained my predicament. Jason was able to get me in to diagnose and replace the Battery on my Car. Thanks Jason and everyone else involved in getting my car repaired.

Always a good experience. Bill and Jason are always very nice and professional. They always go above and beyond. Already have referred people including my son. Thank you!

Drove from Tampa to purchase a used GMC Yukon, it was everything they said and more.Detailed it and filled with gas with out having to ask.Noticed a small chip on the front bumper and didnt get the old line Well, it is used, but, they instead said they would mail me touch up pain.WORTH THE DRIVE!

Kudos to Johnny, George, and the finance guy (dont remember name). The whole experience was top notch.

Beware of these guys. They will insult your intelligence with low ball offers for your trade. Out of four dealers I went to they were the lowest offer for my trade. In fact, they were $4000 lower than Richey.

We purchased our past 4 vehicles from Ron Norris GMC and its always been a great experience. Were treated like family and look forward to working with them for many, many years.

Outstanding customer service. No pressure no hidden fees. Thanks to George I got my dream Sierra 1500.

Had a wonderful experience at Ron Norris GMC Buick! Alan and Scott made the process so stress free and easy! Will recommend this dealership to everyone! Best experience I’ve ever had buying a car!

Friendly and Respectful Staff.Clean Facility and Work performed in a Timely manner. No Surprises.

LOVE this dealership. Always professional, service is done efficiently and and according to schedule, employees are pleasant and greet everyone with a smile.

Respectful Staff, and Clean Facility.

Thank you for always taking me in quickly, but this time you would have cost me $200 for 2 nails in my tire instead of $10 I paid at Priscillas tire service . It ended up being 2 small tacks. Your staff shouldve caught that. Didnt even need plugs.

All positive.

Jonathan was awesome! After buying a GMC and we decided to trade my wife’s car in he was able to sell us a Honda too. I’m a very difficult car buyer and Jon and crew were great in their service. The mechanics in the garage can fix anything! If you want to buy a car see Jonathan, if you need your ride worked on see Matt! Would buy from them again!

Except for having to wait for about a week,I have no complaints. Things were explained and everyone was very helpful.

Very helpful and told me how to program my key for my older buick. Price was great too.

The Ron Norris Buick Service team shined once again. Not only extending the life of our Terrain through regular maintenance, but also protecting us by replacing the leaking tire.

The dealership was very nice the parts representative was a excellent help and they also help me with my Bluetooth through week before excellent place I can very much

Friendly and professional, sales staff and service department, I wouldn’t go anywhere else.

The staff was outstanding throughout our work with them !!!!!!

Great service. Friendly workers.

Efficient and through. Excellent service department.

I’ve done business with Ron Norris GMC in Titusville for over 20 years, and have never had a bad experience. With Scott Schuler as my sales contact, I’ve always felt treated fairly and honestly with my new purchases and trade-ins, and well-cared for with all service to my vehicles. The staff is friendly and personable, and I’ve never felt pushed to make any quick decisions I wasn’t comfortable with. “Trust” is not necessarily a word often used with car dealerships, but I honestly trust Ron Norris GMC to give me their best in all they do. They will continue to have my business, and I highly recommend them for any of your automobile needs.

Great friendly honest...traveling from WI

Knowledgeable employees in repair shop. Quick service for our Chevy

Did not take as long as they predicted very happy

I had a wonderful experience buying my car this weekend! Scott and Roger were extremely helpful and SO knowledgeable. Comfortable, pleasant and professional.

Everyone there is very friendly and knowledgeable about their jobs.

The service person saw me coming and welcome me and took my keys and the went to my car and took it in.very promt service . thank you..

Thank you ☺️

I had a great experience with buying a used 2014 Buick Encore. The sales consultant, Leigh Dexter was a pleasure to work with. The finance manager, Roger Averill explained the paperwork, warranty information, on Star and Sirius XM free trial. Also the sales manager, George Vincent was extremely helpful. There was an issue with the advertised price and George made me a great deal. I would like to thank the entire Ron Norris GMC team for their outstanding performance during my purchase. I would recommend Ron Norris to anyone looking to purchase a car.

I purchased a 2019 Buick Encore from Ron Norris Buick GMC. Scott Schuler was an absolute delight to work with, very professional and courteous. He was very thorough in explaining the details and features of the vehicle, the financing, and the upkeep. I have been very impressed with Ron Norris Buick GMC in the past, and they continue to keep customer service front and center in everything that they do.

Awesome service, especially Dave Thorson, sales manager. Love this dealership!! I bought my Honda CR-V here in 2015 and my mom just bought her Honda Accord here a month ago. If you want honest, down to earth people with exceptional service, this is the place to come.

Love the staff at all the Ron Norris locations. They really strive to make sure the customer is well taken care of. Roger and Scott at Buick/GMC will be sure to make you feel at home and that you are part of the Ron Norris family even if you have bad credit! 5 out of 5 stars for all their locations.

The service depaertment was clean. The people were friendly and helpful. They promised my vehicle would be in and out in an hour and they delivered.

My service was completed in a timely and professional manner.

Stellar customer service! Scott Schuler is THE BEST of the BEST!

Scott, was amazing and this was the best car buying experience I have ever had. No hassles and I am leaving the dealer with the car of my dreams. Will buy all future vehicles from this dealership.

As always, things were smooth and professional.

My family has been getting their vehicles here for decades, and theres good reason for that.

I just purchased a new GMC Sierra from Ron Norris Buick GMC, Scott Schuler and the staff were very professional and efficient, and made my new purchase a great experience. I would definitely recommend this Titusville, FL dealership.

This was my first visit to this dealership. I brought my 2018 Chevrolet Equinox in. They we very efficient and thorough. The waiting room was nice with free coffee and comfortable chairs. I will bring my Chevy back got all its wasnt and service.

Very quick and professional on the service

We use them for maint on our 07 diesel. And even when issues have come up they have been upstanding in taking care of them.. in my book outstanding customer service . This is why i continue to take my vehicle back here