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Pep Boys Auto Parts & Service
60 Cll Acacia, Toa Baja, 00949, Puerto Rico
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Pep Boys Auto Parts & Service

Comments
Jo
Review №1

Stopped in to purchase tires. Customer service was excellent and tires were reasonably priced. Highly recommend Pep Boys.

Ch
Review №2

Very good. But they should open erlyer

Ro
Review №3

Everytime I go it is a bad experience ...i shouldve learned already...never again

ch
Review №4

Great business And customer service

Ja
Review №5

Ive had good and bad experiences, but theyre convenient. So 3 stars.

Jo
Review №6

Employee sold the incorrect sparkplug for my car. And on my return they couldent fine my purchase on the system i did not get a refund. They gave a exchange for merchandise.

Da
Review №7

Great people in a very friendly atmosphere... My favorite parts store.

Ch
Review №8

Great service! I had an issue with my truck leading to a complete stall about a mile away from getting to the store. They were about to close, but waited for me after a call I made while making a quick fix that allowed me to get there. It is difficult to find that kind of attention to the clients needs nowadays, just saying...

Ga
Review №9

The manager, S. Gonzalez was extremelly rude and unhelpful towards an elderly lady, which I ended up helping, right in front of me.

D
Review №10

Excellent service!!

Er
Review №11

Smooth shopping and great variety of accessories.

Ny
Review №12

I went there for a car alignment and balancing. They call me that two of the tires needed to be exchanged. So, instead of just having to pay for the alignment and balancing, I ended up paying for the alignment, balancing and two new tires. Other than that, customer service, great. Job, great. The car now runs very nice and smooth.

Mi
Review №13

Excellent service

Jo
Review №14

Found the part I needed and installation was prompt. Only con is that the teller took somewhat too long to process the transactions.

Au
Review №15

Prices are to high ibuy parts cheaper in other auto parts

Jo
Review №16

Staff gave excellent service and prices were fair. No complaints

Ol
Review №17

Various fast foods, Sears and Burlington good shopping and eating

Ge
Review №18

Went for a wash went home with 150 bucks more than what I thought hahahaha

Vi
Review №19

My first time visiting this location... There were 3 registers open and a manager on duty and the wait time was ridiculous. I had to watch the manager and an employee arguing with a customer as the line kept getting bigger... Staff disappearing from the counter leaving the front unattended not even greeting or acknowledging the customer. When the manager was done dealing with the issue of that one customer instead of helping the busy line he got on the phone to complain to his friend about the customer..... Horrible service! Go to your local auto part store to receive a better customer service! After waiting a long time when it came to my turn they didnt have the part I was looking for... You can only picture the frustration!

Fr
Review №20

The parts attendant was great, even reminded me of over 90 dollars I had on my pepboys rewards

Ja
Review №21

Ok

Al
Review №22

Good prices and if you buy windshield wipers they install them free.

De
Review №23

They have a good return policy

Ro
Review №24

Good people, expert service, and kept to their word about costs.

Vi
Review №25

Very good, away go for my oil auto change, very good atención Employee, and glady. Only one thing roong I was dined a pet boy card, my credit is not bad . I will try nest year,

Jo
Review №26

Decent stock, but the service is too slow. They need better supe4visio.

pa
Review №27

Just two employees to assist customers. Obviously was rush and the attention not was as customer need to resolve their situations.

Fe
Review №28

Great service and excellent care for customers!

Ro
Review №29

Love pep boys

Gr
Review №30

Yesterday I went to balance the tires of my car and x surprise me they wanted to charge 9.95 x each tire. when customer buys the road hazard, the life of the tires goes free. it says in the website of them and I confirm it to customer services x therefore I will not buy a can of spray paint in any pepboy store and do not send me for pepboysocial for futher investigation the page does notEl gerente de la tienda me llamo y si el balanceo es gratis x la vida de las gomas cuando se compra el seguro de las gomas.Y va hablar con los dos empleados que me dijeron que no era gratis y me van a devolver el dinero que pague en la otra gomera con el recibo WOW eso se llama servicio.The manager of the store called me and the balance is free x the life of the tires when you buy the insurance.And hes going to talk to the two employees who told me that the balance was not free.And they are going to return the money I pay for having taken them to the other place that I balance them WOW that is service they won my admiration.

Ma
Review №31

Luis is an awesome person, smart, serviceful, kind and always looks out for us when we have car problems. He should be promoted, this year has been car trouble year and he is the best. Pep Boys levittown

Ch
Review №32

Its good. But way too expensive.

Lu
Review №33

Great value!

Wi
Review №34

Not bad

Gl
Review №35

Great customer service, very efficient

Jo
Review №36

Very good customer srrvice.nice epmployes.

Jo
Review №37

Worst..... the phone doesnt work, so when i call another store to find my part, they say that the part is in this store, so when I get there my part is just in the sistem and Not in the store, I Just waste time and money......

JR
Review №38

Geary staff decent prices

Al
Review №39

Good excellent place to shop for car parts great selection the only complain is that the check out line can get slow at times especially if there is only one or two registers open and they are looking for parts for customers.

Om
Review №40

Great service, and Kristal was fenomenal on the desk.

Ma
Review №41

They were fast and service was professionals

Al
Review №42

Good and friendly service

Aw
Review №43

Fast service and good discount.

Ma
Review №44

Excellent service the store was clean and organized

sh
Review №45

Great service but high cost on labor job

Mi
Review №46

It usually has car parts.

IN
Review №47

Good

ca
Review №48

Good service

jo
Review №49

Too expensive

Ch
Review №50

Blahhh.

Ra
Review №51

To spensive the price of the parts.

Ca
Review №52

Too slow service

Da
Review №53

Excellent service

ke
Review №54

Good business

He
Review №55

Great Deals

EL
Review №56

Excellent

Na
Review №57

Overprice for labors

el
Review №58

Willing to help

Am
Review №59

All in automotive needs

Ri
Review №60

Cars

Ai
Review №61

Great service!!!

Fr
Review №62

We

Ca
Review №63

Super

F
Review №64

Well

Ju
Review №65

: )

Ca
Review №66

No

Jo
Review №67

Muy atentos, good costumer service

Ja
Review №68

Good service 👍

Lo
Review №69

Fast and I found a better price than other places.Fast service and use of the super protocol.

Ga
Review №70

Thanks for everything

Ch
Review №71

VERY PROFESSIONAL AND # 1 IN EVERYTHING ... THANK YOU

Ir
Review №72

Very good service .... very assorted ... and good treatment.

Ne
Review №73

Good service. I bought a battery and the employees helped me assemble it. Something Costco didnt do leaving me in the parking lot with no battery.

Id
Review №74

Terrible service, employees are not willing to help. I think I wont see it back to that store.

Jo
Review №75

Excellent service

jo
Review №76

Very attentive staff, excellent service

WI
Review №77

Attentive and friendly staff.

Ca
Review №78

Super!! And the service of 1st. Recommended 100%

Ye
Review №79

Quick service and follow protocols

Da
Review №80

E comprado en esta tienda y son excelentes

Al
Review №81

I love the one from the 65 infantry they are so helpful.

Ju
Review №82

Excellent service, very attentive

th
Review №83

Good service and very good location

El
Review №84

Excellent service

em
Review №85

The prices not so bad but the service and quality of the employees are good

sa
Review №86

Employees giving jokes and not serving customers

Jo
Review №87

One

Ya
Review №88

Terrible service! They dont do the job well and its the customers fault. Three days to get a piece and Im still waiting.

Al
Review №89

Very good as always

Ca
Review №90

Good

Al
Review №91

Great service

Jo
Review №92

It is an auto parts and tools store

Ju
Review №93

Good staff focused on customer service.

Ed
Review №94

Very slow

Lo
Review №95

Excellent service...!!!

Ma
Review №96

I like it

na
Review №97

Customer service must improve.

lu
Review №98

Very good and great treatment with the saleswoman

Ca
Review №99

I did not find what I was looking for. Attention was not very Mena.

Jo
Review №100

The work of the mechanics was poor, they fixed my car and I suffered an accident as a result of the repair.

Information
51 Photos
100 Comments
4.3 Rating
  • Address:60 Cll Acacia, Toa Baja, 00949, Puerto Rico
  • Site:https://stores.pepboys.com/pr/toa-baja/60-calle-acacia.html
  • Phone:+1 787-795-2700
Categories
  • Auto parts store
  • Car stereo store
  • Tire shop
  • Trailer supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Credit cards:Yes
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