Always helpful and friendly staff..usually have what Im looking for at reasonable price.

Had asked about a price even pointed out what I was asking about she gave me a price assured me it was that price then rang it up way more then she said it was, forgot to give me military discount then lied and said it was refunded, never was. The woman at the front just talk talk talks while she has a line of people, girl I dont not wanna see pictures of your fur baby I wont go back to this place after over charging me and not refunding my 30$ discount.

A long time store with all your gadgets for home and farm, cleaning and repair. You can even buy a real Native American papoose or just the wooden base if you want to create your own. Tooppenish is a quality, throwback in time town.

Convenience compromises integrity pay that extra fuel expense for great customer service in Sunnyside!

Carrie Story- the lack of professionalism and kindness you showed me on 7/3/2021 when you called me was so very ugly.If one reports fraudulent charges, from a stolen card after being broken into, at this store- Carrie Story will accuse the victim of the theft! It happened to me on July 3, 2021. This store “owner” had time to call me about work sheriffs dragged their boots upon. Systemic failures of the Yakima sheriffs department to take my report seriously is not on me. This ideal lumber store wholly dishonors indigenous descendants, or so has been my experience.Chaw natash shopping idealpa!Where is the Yakama hardware store? Let us shop there! Nye.

Didnt have 1 thing i needed but got suggestion where to find it so Im good great staff

This is one great lumber, hardware, outdoor supply and building parts store in the Valley. What sets them apart from anyone including the big box stores is their knowledge, experience, dedication and, most importantly, friendly service to help the customer build or repair anything in or out of your home. All of their staff are awesome people!

Just ok. They had what I needed. Saved me a Trip to Yakima. To the big orange depot. Ace is the place. When you are in a time crunch to get a d,I,y job done.

So many projects and so little time.. Wonderful sales staff.. Great prices.. Quality merchandise.. One of our favorite stores!!!

Wide selection of things you may need. Friendly helpful staff always quick to help ya or show ya where things are.

All your home and plumbing or project needs are met here at good prices. Customer service is pleasant

They follow me around like im stealing they even waited til i exited the doors to ask me if i was stealing then anyways they must of felt stupid cause i wasnt stealing

My favorite hardware store!

You can find everything you want.

Excellent customer service and satisfaction...

Excellent excellent excellent. Outstanding service and amazingly reasonable prices. Knowledgeable staff, always polite, friendly, a fun place to pick up all kinds of things. Wide variety of products, huge selection. Not your average mom and pop outfit. I love coming here!

This small town business is BIG CITY level!. .Their freindliness and contagious smiles make you feel welcome, at home, surrounded by friends. Each associate in their knowledge leaves you speechless, and their quickness to help every single person, makes you feel important, and appreciated.From store aisle, lumber yard, and aisle shopping, your sure to be greeted by someone with a smile, and kindness. Small town businesses like this are far and few, and each time you visit, they make you want to go back every day. All items are displayed easy to see, and well organized. All associate are kind and friendly, and check is the best part. With each person checking, they talk with you, smile, laugh, and make you feel like your family, not a customer. This is most important in choosing a place to give my money to now days.Not all businesses can give you a sense of family, and belonging, and Toppenish Ideal lumber, does that perfectly, each and every single time. This quality is not bought, but learned, and this quality is being passed down to each associate perfectly. Never will you have a question unanswered, or lack of choices from products, because they have it all or can get it for you quickly.If your looking for a great place to shop, and get a great price, Ideal Lumber is the place to definitely visit.

Good place for all your hardware need kind staff allways their to help smart always got a smile Ima life time customer being Im born and raised in toppenish would recommend them to everyone

Ive been coming to this family owned business for years! Always great service and they invest a lot into the local community. I highly recommend them. The popcorn is good too!

Nice people

I saved quite a bit by driving to Ideal from Yakima for my roofing material! Friendly associates made for a speedy process even through the pandemic! I will highly recommend you guys!!

Good.

Great service and well stocked. They have alot stuff, you just ask away and they will find it for you. Floor staff well informed and professional

Best place ever!! We have never had a problem with this store, if they dont have what you need they will go out of their way to find it for you, they deliver anything you need, and had a large return once and no problem at all! Been doing business there for quite a few years and will definitely continue. Just finished a small remodel job in my home and I did not have to go to any other stores, they had it all. Thank goodness they are in our town for us.

Always willing to help in anyway they load all my cement all lumber and all accessories all ya do is sit back and watch them load ya up with pleasure great place very reasonable priceing i been shopping here for several years and never had a bad experience with Ideal Lumber

Staff is always helpful and friendly!

Great service provided

So happy for this post it helps me to the right.place gives me the right number always thank you

All the staff are always courteous and very helpful to getting you everything you need and to ensure that youre taken care of

Had everything I needed

They always have what you need great people. Help customers all round wholesome great family operated business

Home town store, found what I needed and headed out to finish errands.

Great place

I like to shop when theres Sales.

Got everything I needed

Very friendly and helpful on what I needed to finish my project.

Great place! friendly service and very helpful

Great products, great staff, highly recommend

They are always helpful and knowledgeable. Great place to shop in the lower valley for your project needs.

This is a great hardware store close by.. employees are always helpful..

I enjoy going here, the staff is amazing, very friendly and knowledgeable! They never have a problem going the extra mile in providing excellent customer service!

They usually have what I need and can order it if they dont.

Nice store when i have need of household electric or garden help i explain it and staff is willing to help- -

Wonderful family owned hardware with all lumber supplies and very reasonably priced try this Ace hardware you will love it and the service is amazeing

Excellent store, Great customer service, good selection, will order it if they dont have it.

Great store, helpful people! They have brief hours on Saturday and are closed Sunday.

Quality people, quality products at competitive prices.

These guys are great conveniently close to home they are always willing to help me and their prices are very reasonable

You get the feel of the local home town hardware store.. with class A customer service and have everything you need for todays maintenance and bulding of home,farm and Industrial upkeep

Experienced, friendly staff who are eager to help with anything you may need.

Great staff! Staff here are very welcoming and helpful!

Get most of your home improvement things here

Always very helpful -and funny.

A large supply and tool dept people that have vast knowledge of all tradea that will be of great assistant to help you

Theyre always so pleasant and helpful better than big box stores a bunch of good people

Great place to shop and great staff!

Got my propane and my household needs

Customer service is awesome got help right away all the employees we ran into were very nice. Will be going there more often for my hardware needs

A very good local hardware with knowledgeable crew.

Very helpful nice people and they get you in n out quickly

Ace is the place!

We shop here a lot. It is great and the staff is awesome and very helpful

Friendly employee. Great experience. I shall return, when I have money.Heh Heh Heh

Picked up some needed supplies for spring. New sprinkler and a sprayer. Get a jump on spring!

Everybody is real friendly and help you as much as they can. Pretty much the only place I go, prices very comparable or cheaper than other places.

This is one of those reviews where I had to select 1 star because there were no lower options. I hired a contractor who purchased three doors for me from Ideal Lumber. Terrible experience...six weeks later and I now have a second set of the wrong doors, one missing jamb and I had to wait for a second jamb for another door that opened the wrong way. Customer Service was atrocious; they never took responsibility and never apologized...just blamed other people. Im doing a lot of remodeling and will make sure to never buy from Ideal Lumber again.

I found everything but 2 items for my garden and home projects!

Helpful, friendly and I always find what I need.

Found supplies i needed, cashier was a nice and friendly.

For a truck driver the yard is tight but great people!

Great customer service and products are great!

The customer service is the best around

They followed me around the store like i was shoplifting after i paid for my items they waited for me to exit the building and asked me to empty out my pockets which i wasnt stealing anything it was embarassing

I didnt really like it . it was not ideal haha

DL is awesome

Their hours are horrible. The customer service is bad. Its hard to get anyone to help you which shouldnt be the case for a small local store. I only go in there if I dont have time to go to yakima.

Good people working there, very nice and helpful

Did not have item I needed

Bought sandpaper. Very expensive.

Always seem to run into a problem with one of the workers here

Its the place were you want to come and vist and shop. We are all friendly here.

The owners and their staff are always willing help us novice plumbers, carpenters, gardeners, painters.

Friendly people and very helpful

Awesome as usual

Best place to shop in a small town

Always great service at this Ace.

Very nice employees! However, their contractor is very lazy and somewhat irresponsible.

Always. Very helpful

My home away from home

Very wide selection of everything hardware supplies

I can shop anywhere

Your home town true value.

They are closing and shoving me out the door every time I go there.

Good service

This is a great hardware store

They usually have what I need

Very helpful

Staff is knowledgeable and helpful. Large inventory for any project needs.

Great place

Convenient nice people