I have never met ruder business owners.My first encounter with the owner was when I asked for a particular fantasy novel. The owner made a Tck! sound through her nose and said I dont READ much fantasy. Their stock is very specialized, which isnt necessarily a bad thing, but Id rather give my business to an independent book shop than Amazon. I just found the response extremely unhelpful.I havent been back in person since I needed a copy of a local history. The owner made sure to hand me the sun bleached copy and charge me just as much as the pristine copy. I tried again but last time I needed something they werent actually open during their listed operating hours.