user
Family Dollar
740 E Valley Rd, Torrington, WY 82240, United States
Appearance
Family Dollar
Comments
Ka
Review №1

Fast lines. Great service!

Br
Review №2

Prices going up, shelfs becoming bare. Not good

Di
Review №3

Easy in but only one register open and store is always busy

Ma
Review №4

Everyone in the store is friendly and helpful

En
Review №5

I can usually get what I need and employees are nice but there were carts in front of a product but it is a very busy place and prices are good enough to keep me from traveling out of town

Ar
Review №6

Won’t take returns without receipt even though the family dollar policy is that within 30 days you can return three items in exchange for a gift card.

Am
Review №7

Love family dollar always have... My favorite store by far

Da
Review №8

I came in today to get ear buds. I accidentally got wireless and I meant to get wired. I was in the parking lot when I noticed it and brought my unopened box back in just to be told that I can not return or exchange them.

Da
Review №9

Why is it the customer always has to tell the cashier that you need to input your number so you can get your discounts?

Da
Review №10

Great fast

Po
Review №11

The Manager of this Store is worstShe told me last Year that I to put my little Daughter in her Stroller while were in the Store ! She told me my Daughter DESTROYED the whole Store when we visited earlier which was obviously a Lie !! After that she stalked us thrue the Store .Yesterday I went in the Store to exchange some Leggings which I bought to smallShe said its not possible without a receipt. I called the Costumer Service and they told me it is possible! It is a very uncomfortable feeling to Shop there thats why we mostly go over to Nebraska to the Dollar General

G
Review №12

Quick shopping and one of the only stores left in town!

Je
Review №13

The store was shiny clean. Very busy. I was amazed to find just what I needed and it was something I didnt expect to find here. Tina, the checkout lady was friendly, cool and collected at a very busy time.

Ma
Review №14

If theres one thing I need late at night the first place I look is family Dollar. Everything is very well organized and easy to find. Its very cheap which includes food, snacks​, candy, toys, school supplies, and birthday party supplies. I give this store 5 stars.😁😁😁😁😂😂😎😎

Er
Review №15

Horrible experience from a female employee named Devon. She was extremely rude because we came in a few minutes before they closed, we are from out of town and needed some essentials. Told us we only had 1 minute. Then she said time was up and at first told me I couldnt even go grab deodorant. I cant even believe how awful she was. I will in balling corporate first thing in the morning. I hope she sees this. Worst customer service Ive ever experienced.

Al
Review №16

There prices are good for some things. They are not very good at unpacking there boxes or stocking there shelves. They are not efficient at times during checkout.

Ju
Review №17

I give this rating 3 stars now because there is still too much product on the floors you cant even get a cart down the some aisles and the aisle with the chips and soda looks like chips exploded and a bottle of soda exploded on the chips and they didnt clean it up. You can never walk over by the diapers or the socks and underwear

Le
Review №18

The cashier tried me with respect and I Wood go back again

Wi
Review №19

The employees are great! The selection is excellent! The aisles are packed with items that need stocked!

Ab
Review №20

My biggest complaint is the customer service. Normally when you do get help, the employees are nice but the trick is having someone at the cash register to help you. The employees are often hard to find. Also, there are certain things you dont say in front of your customers... I really dont want to hear about your problems with your coworkers. Keep it to yourself or talk with your coworker when there arent customers around.

De
Review №21

Sharon is so rude and treats people with such disrespect. Im surprised she has a job let alone a manager position. I feel sorry for her employees. I was going to leave how she treated ua alone till she taunted my mother. Now im calling corporate and anyone else i can get ahold of to complain about her behavior.

Cr
Review №22

Employees were were worse than car salesmen asked if they knew if there was any stores that might carry nerf guns for sons birthday said that they had some but I told them I didnt find what I needed but they continued to try to sell me what they had than said there was no other store that did as I proceeded to the door in a sarcastic tone big lie! Shopko right next door had many. Even if the employee was not aware of it they should never treat a customer like so! Isles had products that filled the middle of them. Items were not organized into different isles. Dont know how this still is as four employees not even talking to each other on there phones just stand around. Hopefully they see this review and get themselves together

Th
Review №23

Dirty bathroom, dirty everything actually! The manager Cheron NEEDS FIRED. Shes rude to customers and her staff. Talks negatively about people who come in the store to the bar tenders at the moose, where she can be found drinking it up every night

Ma
Review №24

Since under New Manager store is never in order! Always go to Family Dollar for a lot of my shopping! Not the best smelling, should have a fresher smell! Need more staff to clean and put merchandise on shelves! Know its hard to know when your busiest times are! But that is when they could stock better!We need this store badly! Probably isnt this way aiways, but sure has been the many times been there!

An
Review №25

Very helpful people there

Br
Review №26

The employees are always very nice & helpful. Wish they had automatic doors, not easy pushing a cart out with manual exit doors.

Is
Review №27

The staff are good people

st
Review №28

Staff has always been helpful and caring my favorite place to shop or just visit

Vi
Review №29

Actually I dont know why I even go in there anymore. They need to hire people. So many boxes sitting in isles u cant even see anything. Let along get a cart thru it. I know people are stopping going there cause of this

Ar
Review №30

Usually packed with good buys . Can almost always get everything you need . Good customer service and friendly service.

Je
Review №31

Always have things in stock. Some of the cashiers are slow. Some of them like to visit instead of check you out.

Dr
Review №32

Good! But out of the water I needed.

An
Review №33

Great team working there I would rather go to family Dollar then anywhere else they treat you like a family

Je
Review №34

They always have what you need at good prices

Ja
Review №35

That manager Sharon is rude and should be fired. One day they were busy and I had been been standing in line forever. When i finally made it to her register she glared at me and in a snoty rude voice said, I have to make a call she then turns and walks out the store. I continued to watch her and she made no phone call. Just stood outside. On another occoccasion, there were no carts out front so I walked in and saw her right inside the front doors rearranging stuff. There was a cart there and i was needing one. She was talking to another associate, so i waited. When she got done with her gossip, she glared at me again and I said are you using this cart? she gave me an even more of a dirty look and said, does it look like im using it? Im way over here! RUDE! That is no way for a manager to talk or treat customers! Other people have told me some sickening stories about her rudeness

Ro
Review №36

Always friendly and usually can find what Im looking for.

Rh
Review №37

My experience was good. Vert helpful and polite .

M
Review №38

I like this little store

Rh
Review №39

Went to look around and isles were full of boxes so couldnt shop. Left

Co
Review №40

Treated very poorly, my significant other and I were in there after both of us having showers, and Sharon sprayed air freshener at us, dropped with force our items on the floor numerous times and was just plain rude. She continued to spray air freshener at us up until we left in front of other customers. I would rather drive to Scottsbluff and spend my money there if I have to get treated so badly in my hometown.

Ge
Review №41

It has become a better store sence the move.

Ca
Review №42

Its family dollar, and probably an average one. Its decently clean, and they have lots of items you didnt know your needed.

Sa
Review №43

Have birthday balloons but wont blow them up for you so whats the point of having them & the machine

Ju
Review №44

I love family Dollar. I just cant stand all the product on the floor n how messy it is in there.

La
Review №45

Had what I needed and was able to checkout fast.

CH
Review №46

Place is always messy. Never enough staff to check you out not to mention rudeness. Much rather spend my money out of town.

El
Review №47

Only one cashier and there are 4 people in line. While 2 employees are standing around chatting with another off duty employee. Ill be spending my money at Dollar Tree in Scottsbluff from now on.

Pa
Review №48

Always friendly help clean store

Bo
Review №49

This place is always a mess, cant get down most of the aisles.

De
Review №50

Whats up with No Christmas Candy before Christmas.

Ki
Review №51

Due a dollar store, things are still expensive.

Ri
Review №52

I go here alot.

Or
Review №53

Shop here frequently and like prices.

Ho
Review №54

Good place to shop

Br
Review №55

Has your run of the mill Family Dollar always seems to be cluttered and unorganized

ev
Review №56

Cheap and easy.

Mi
Review №57

Cheap prices, the customer service lacks a little bit

Am
Review №58

Very crowded and not handicap accessible

Ka
Review №59

Found what I needed

La
Review №60

Nice friendly

Ae
Review №61

Good store!

An
Review №62

Not everything is a bargain.

ja
Review №63

Quick in and out

De
Review №64

Lots to choose from.

Ma
Review №65

Awesome

Ma
Review №66

Inexpensive

Mi
Review №67

Friendly staff

Information
7 Photos
67 Comments
3.3 Rating
  • Address:740 E Valley Rd, Torrington, WY 82240, United States
  • Site:https://familydollar.com/locations/wy/torrington/27143/
  • Phone:+1 307-269-3003
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations