I needed a transmission for my moms car. I am a weekend mechanic but normally do electrical & drivability diagnosis and repair. They had a trans with 52k miles. I ordered it over the phone by credit card, and they had it pulled by the end of day. I picked it up next morning. The yard is really nice. Well organized and the counter area is clean and well lit. Everyone was super friendly. The yard looks clean and organized as well. They also had some really nice used cars. I got a free calendar and two pens!The transmission was in really good shape and drives and shifts perfectly, like a new one. I am really happy I chose them. They also had it for a very fair price. They had a plate installed to hold in torque converter and they left all the important parts on the trans and there was no damage which made installation a breeze!
Called ahead asking for a couple parts, they send me pictures, showed me the car the parts came off of, and were very friendly before i even got there. i got a radiator for my 2010 charger and it works like new. will def come back again.
Ordered part, shipping was prompt, part was broken, would not refund parcial payment, BAD BUSSINESS !!!!!!!! STAY AWAY !!!!!!!
I have been here on 2 occasions. The women are extremely helpful and never condescending if I ask questions. The parts I have bought are a blower motor resistor and a wheel for my car. They removed my tire and let me keep it from my old wheel and gave me the tire on the new wheel plus a bag full of spare lugs, as a fee of mine were stripped. I asked for a blower motor resistor, and I got the whole blower motor, wiring and harness too. It works like a charm. Great service. Great parts. Great prices!!!
Called yesterday to A&B Auto parts on a wheel that was advertised on carparts.com. I called and spoke with Mel she was very polite and accommodating. After several hours she had one of her representatives send me the pictures of the wheel in its entirety including tire and center cap. She told me it would be complete. I sent a representative over to pick the wheel up in which he did, however upon return there was no center cap and charged me an extra $10 for a core. When I spoke to Mel today she said that she wanted to charge me another $25 for the cap and did not believe that she needed to tell me that the cap would not come with the wheel. this information is provided for you who may go over there assuming that you are purchasing a part for a certain price. My advice to you would be to clarify all details including the final cost before going especially if its an hour drive.
One of the only places i go when i need parts, little bit of a drive for me but the customer service and parts they have are always worth it
Nice price on parts and nice folks
Had me wait there for over 45 mins just to tell me they didnt have the motor I was there for after I drove all the way from Middletown, thanks for ruining over half of my day and lying to us.
They are very helpful
Ordered a part on Friday and was delivered on Wendsday. The people here are great at what they do. Very helpful . Oh by the way I live in Richmond Va and no problems with the part I received. Thanks again.
I called to buy a car bumper and ask the lady if the already have the bumper taken off. She said yes and it was all not true. Part still on the car. I drove 45 minutes there and got nothing.. bad place to do business
Shop was well maintained..and easy to get to. What I was mostly impressed with was the staff. Very friendly...very professional..and most importantly verk knowledgeable. Found the part I needed and had it off in no time flat. From what I saw maybe one of the more organized and well ran Savage yards I ever cane across...I will certainly be back...
Not sure if this place is still open. I saw a car part online that i needed and it said they said they had in stock. I called and called no answer. I drove up there during their posted business hours and there was nobody there. It was a waste of my time driving all the way across town just to find out they were closed, when theyre posted hours clearly State they should have been open. My suggestion for them if theyre still open is if for some reason they have to close during business hours have an answering machine or something that would communicate that when people call. I rarely only give one star but if any business was deserving its this one
Staff is down to earth and helpful! Fast service and great organization! Also very kid friendly.
I had a wonderful experience with this company. Their customer service is excellent. They had the part I needed and shipped it to me very quickly. I ordered my part on a Tuesday morning and it was at my doorstep on Thursday.
Great crew at A & B Auto!Just a quick note to say thanks for the friendly service and fair price for the part I bought!I was searching for a spare tire for my Ford Ranger and not having much luck, I called you guys at A & B and the female sales associate was very helpful and friendly, she said she would check and call me back to let me know if one was available.She called me back (after work hours no less) and said you guys had one! I picked it up the next day and your parts puller even loaded it in my truck for me!I was very impressed with you guys! What a great attitude you all have!If I can ever send any business your way I will do so.
Horrible business. After sending a driver 3 hrs round trip to pick up a good and tested transmission for one of our clients, we installed this good transmission. We are an A+ rated automotive service with 5 stars on Google. Our investment was over $800 in the transmission part, materials, travel and fuel time and technician/bay time. This transmission was bad. This company replied Were sorry... we cannot deliver a replacement. It is out of our delivery area. We are paying dearly for doing business with this horrible business in time and costs. Do not do business with this company. They do not care about your time and money. Horrible!
I work with 100s of wrecking yards and this is up there for one of the worst yards. The only thing they are good at is telling you what you want to hear and wasting your time. Be very careful when using this yard! Mel is awful I would recommend using someone else if you must use this yard.
Great yard, personnel and pricing. My second serious need handled easily. The best place for used parts.
They have good parts need to fix warranty to keep up with times and keep better eye on pricing but if you need something they have great selection
Awesome service affordable prices
This place does bad business !! Bought my transmission from them not even 3 weeks later the transmission went out !! called them they said they would call me back gave me the run around for days DO NOT BUY HERE !!!!!!!!! they will sell you bad parts !!
Easiest and friendliest transaction I have ever had at a salvage yard. I purchased an engine. It was loaded within a few minutes of my arrival.
The only place that I go to for used parts.Other salvage yards make you bring your own tools and rummage through the yard taking off the parts yourself. Here they do it for you and at prices that are lower than almost anywhere else.
This is a great place to go get auto parts. Great customer service great friendly staff
Complete waste of time. I was told they had my part, drove an hour to get there, waited for another hour there only to be told they DID NOT have my part.
This place had the lowest price from Dayton to Springfield for the part I was needing. They were very informative and helpful, plus they gave quick service which helps when unforeseen incidents happen but life don’t stop.
Had what I needed at a fair price! Very friendly service!
Friendly ladies at the front counter, bought parts with ease. Even got help loading into my Cruze. Awesome company. Will return.
Great group of people went out of their way to help me really appreciate the service I received
Good prices good used parts very friendly people even gave me brand new calendars for 2019 and a pen
I have personally purchased multiple transmissions and engines, abs pumps, bcm/ ecms for not only customer cars but also my own vehicles from them. Their prices are fair, and quality is ABOVE average! I have never had any warranty issues and the staff is extremely professional and friendly. They also have a huge selection. If youre looking for a back yard shade tree junk yard this is not the place. They are a business oriented computerized inventory recycling yard. I know their is a time and place for a junk yard, but there is also a time and need for professionalism and these guys excel in that.
The worst junkyard in town. Al they know how to do is lie to customers. Purchased what was supposed to be a 120k mile motor that they just had running yesterday before they pulled the transmission. Just to find out that it had 270k miles and knocking. When we went to return it I was told by an employee of A and B that this happens all the time. I left a review about this experience but it seems that A and B took this personal because when I called about some wheels they had them in stock but when I should up the girl behind the counter said that I dont think we have them now. So later that same employee wrote on my review and admitting that she was lying that they did have them and didnt want to sell them to me. It just goes to prove what a horrible place that A and B is. If you dont think Im telling the truth I have the A and Bs employees comments screenshoted to prove it!
Quick response and friendly staff. Had exactly what I needed at a decent price.
Excellent service great prices Friendly staff
Very good experience,it would be a bit better if they were a tad more lenient with prices.
Drove an hour away for a part that they said was good.
Always nice friendly and parts at a fair price!
Convenient location. Ive bought many hard to find used OEM parts here.
Great parts, no entry fees, parts can be pulled for you also for a small fee
I setup buying a Motor with these guys on Wednesday. They told me it would be pulled by Friday. 3 day wait. Not too bad. BUT its now Wednesday. And they keep telling me im #2 on the list. And they got rude with me saying they didnt have to pull it. I am a shop owner and was professional with them the whole time. And they still got rude. Just cant do business correctly or talk to customers respectfully. Horrible.
Good always have parts chairs to sit in thanks a lot
Bad place to do business when they sell you the parts they are friendly but when the part bad and you want to return it they showed the real face .
They really know there stuff when it comes to cars. I got a engine from them for a 2000 grand cherokee i heard it run before i paid for it sounded great so a day latter got it. got it down in my suv and it would not start so i called them and they said to check all the conectors and ground wires so i did. Every thing looked great so i called them back they said they would send someone out to look and it when they did not have to do nothing the guy gets there and in no time it was running. come to find out when i put the engine in i must have hit the coil pack on the fire wall. Did not charge me nothing no service call nothing. thank you A and B AUTO PARTS
These people do business very poorly they lie as part of their policy. I purchased an engine from them that they said had 54,000 miles on it. It was very clean but had likely been cleaned. I installed it and it burned oil, 1 quart every 1,000 miles. I did a carfax on the VIN on the receipt and it had 184,000 miles on the donor vehicle when it was wrecked.I returned the engine and they charged me a 50% restock fee because the engine ran and they did not cover excessive oil useage.
Business Friendly. Quality Parts at great prices
Decent junk yard for used car parts
Excellent service and a fair price
Terrible place to go, bought a bad part and they will not refund me my money
Auto salvage yards, by nature, are dirty, ugly, and filled with people pissed off about their vehicular problems. In my opinion, A & B autoparts offers as high a quality of service as you could hope for given the work being done there.
This business will price their parts at todays market of official auto parts store & that is not good knowing the potential of the part to fail as an as is policy
Great place to get your parts an affordable
Good selection and near orderly store.
Very good. Will be back.
I bought a engine depose to have 10001 miles and it had 288000 took pan off and bearings worn out and timing chain ready to fall off. . Took a week to get my $1200 back.
Called ahead, they had the part ready waiting for me. Thanks!
They do not give you your money back do not shop here do NOT
Awesome customer service!
Horrible company!! DO NOT USE!! Liars point blank
Nice People Good Parts !
Horrible parts, horrible customer service. Never again.
Sold me an unusable part, refused to refund even though they know the part is useless.
They have almost any part you need. Very friendly
Great staff.
Great parts.
Great customer service
Great
Hooked me up
Good