Robert Taylor is the man to see at the Troy location, if you are looking for high end audio equipment. I asked Robert if he could get me a pair of Klipsch Cornwall IV Heritage speakers. He looked into to it, and special ordered them for me. I have been to many stores, but Robert service is unbeatable and so is ABC warehouses prices! The service he provides is the last of the old school stores! I also bought a Sterns and Foster mattress he recommended, and its the most comfortable mattress I ever owned. Ask for Rob Taylor he will take care of your needs!Thank You! Robert Taylor for the old school service!

I recently purchased some high line Klipsch Cornwall speakers & a smart TV from Rob Taylor at the Troy John R store. He was very helpful and knowledgeable throughout the purchase. I recommend Rob Taylor to anyone looking for high end audio equipment.

I am a new home owner and my fiance and I just made a large purchase on furniture and a mattress at ABC warehouse. Jacob was the sales associate that we worked with and let me tell you, he is the man you need to go see! Jacob was professional, respectable, upfront and honest, and did/does whatever he can to get you the best deal. I dont normally write up Google reviews, but I made sure that this was one that I got to write because people need to know that Jacob is the definition of a great salesmen! Thank you again for all of your help!

Always great . Sales staff is fantastic. They know exactly what you want and never push the limit

Got out LG fridge and LG dishwasher from ABC warehouse Troy..awesome products and services

ABC is the appliance leader in Michigan. Thier volume and industry leadership is built on unusually knowledgeable sales teams. Dont let the warehouse simplicity and old school sales approach fool you. They are first for a reason. Well, price. A constant refrain of, the closest thing to wholesale should reverberate with anyone looking for appliances. They relentlessly beat every competitor. That sales volume & the ongoing training from a myriad of vendors and thier own internal programs. They truly know these industries. The Manager, Rob, has 25+ years of experience and believes in genuine care and knowledge in every product category. Whether you start here or shop around, youll enjoy the best deal.

I purchased a drawer microwave over the phone with salesperson Jacob A. He was professional & kept in touch during the whole process. I originally purchased a floor model and when it was delivered, unfortunately there was some damage during the delivery itself. Jacob immediately took care of the issue and found another microwave to replace the damaged one I received. I was very pleased with his customer service and the new microwave was delivered without any issues. I appreciate his patience in helping us get everything taken care of.

I purchased two separate appliances from manager Dan. He has the knowledge and helped us to pick out the appliances best suited for our remodel. His delivery guys were professional and cleaned after themselves. Extremely satisfied from the purchase to install.

Jacob was super friendly and helpful he found me a refrigerator from Indiana and I’m in Michigan but it’s being shipped in a week which is great because every one we found was backordered with no expected date for restock. He was very nice I’m happy we helped us.

Be wary once you leave the store. Bought very expensive stove from their helpful sales staff. Due to the amount of money spent, we bought the extended warranty. One day, the oven stopped working, the next day no gas came out through the stove top. Called (remember we paid for the warranty) and it took over 2 weeks for the 1st date available for someone to come out. When they came out, they advised it had 3 broken parts. They supposedly ordered. Over a month now, no stove. ABC Wharehouse advises it is not their fault because they contract the services it out. I noted that they chose who they contract out to, and it is their subcontractor they hired after I paid them money, and how is over a month acceptable? Still no stove and oven.

We just had a washing machine and dishwasher delivered this morning. We paid extra to have the washing machine installed because I work different hours. The delivery people who were also going to install the washing machine broke our water line. They told my wife its not their problem. My wife had to wake me up. After speaking with a manager at the store, we are now waiting on a plumber. The manager told us the earliest is some time tomorrow. My entire home is without water and we have no heat due to our system is a boiler.

The manager, Dan, is very knowledgeable about all of his products. I have gotten all of my appliances from him for years and I always learn something new when asking him about the benefits of each brand or model. You don’t get that level of service at Best Buy and Home Depot. All of the staff at Troy are very polite and not pushy at all. And they’re a Michigan company so you get to support local businesses!

Danny is such a wonderful, honest and light hearted person and always gives the best deals. He leads you to the most trusted appliance and beds. We bought a 70 inch tv years ago, washer and dryer, a fridge, garbage disposal, dishwasher, the best bed and other stuff from him. He’s always steered us in the right direction and is so helpful if I have any questions. We always get warranty for our major appliances (trust me it’s worth it). We had an issue with a dishwasher years ago at our old house after 2 years and they fixed it no problem. If you want honesty, help and the best deal, go to him! We recommend everyone to him. All of my extended family and friends use him for their appliances and beds.

Good customer service. Salesman wasnt pushy and was knowledgeable of the products. Purchased the TV I really wanted at a very good price. 4 stars because I dislike when you enter the store, a row of salesmen/women awaits. Maybe its their policy....but shouldnt be so obvious. I do give my salesman (Thamar) 5 stars.

Friendly and efficient service; Im pleased with my purchase.

My sales person was very friendly and helpful.

I worked with Danny to purchase a new bed, washer, dryer, refrigerator, and TV as my family was moving. To say he helped is an understatement! Danny walked us through the pros and cons of each choice and left us confident that we were picking the right appliances for our needs. Absolutely love him and will happily seek him out for our future purchases.

Mike, from the Troy store,, was the best salesman Ive ever dealt with. Had knowledge on every item I asked about. And helped me get just the right appliances we needed. I now wont deal with any other salesman but him

ABC has survived the Covid-19 and are here now for you.Michigans Own 👍

Mike was so helpful and had me in and out in 15 minutes.

Danny is amazing. He seems to know exactly the best solution for your needs. Whatever you need, Danny is your guy!Helped me get the perfect washer / dryer combo and the TV I always wanted.Thank you Danny!

I hate the way covid has changed everything...the selection was a little scarce but the customer service was excellent and Mr G was a great help. I will be returning.

Manager Robert Taylor at the Troy location provides professional service. He went above and beyond to help not only me, but several friends and family members, too! He takes the stress out of shopping and delivers first class service! Make sure to ask for him!

My dryer broke. I ran out in a panic to buy a new one. Mike helped me out. He was WAY BEYOND THE BEST SALESPERSON EVER. He showed me how to install it and work it. From purchase to delivery to set up. Mike was the best! I would HIGHLY RECOMMEND HIM!

WARNING! Return policy is horrible. We purchased a washer and dryer. The dryer did not work to our satisfaction. Our salesman, Mike Jargis, was great and replaced the dryer but the product still was no good. It should not take 1 hour and 20 minutes+ to dry a small load of launry. The store told us they would not refund the washer and dryer. Repair only. The products were only a couple days old. Ridiculous!

Very professional and timely delivery..

The customer service was excellent and fast! I would definitely recommend this location...

I Received great customer service from Rob he is very professional & always quick to reply to my questions! I will definitely recommend him to my friends and family!! I love my new appliances😊

Danny cares about finding the right solutions for his customers. He has very disciplined follow-through with questions or concerns brought to his attention. You will not be disappointed with the service provided.

Ive bought many items from this location. Theres a location closer to me but I only go to this one because of the employees. Specifically Jacob and the store manager Rob. Im blind and cant drive and Jacob helped me during unarguably the busiest time theyve faced due to Covid 19 restrictions. He was patient and made sure every question was answered and worked with me to accommodate my unique issues. The store is clean, well stocked and laid out, and the employees are very friendly and helpful! If there isnt an item they go above and beyond to make youre happy by ordering it or substituting it. Two years ago when I got my microwave, washer and drier from there, I was working with Rob. He took the time to find a microwave that would be easier to use being blind. With the washer drier, I found a set I loved but it was outside of my budget. I picked a different set and went home. He called to let me know the set I picked was out of stock and it would be a long time before they got more in. To make up for it, he substituted it with the set I really wanted but couldnt afford. Theyre always great about giving discounts too or throwing little freebies in. I cant recommend this company enough but especially this location. So when you go ask for Jacob or Rob. You wont regret it.

I never take the time to review a place but after my experience today I felt it was a must !! My salesman Mike was outstanding !! He was so patient and helped me to decide which appliances were the best fit for my new home !! I have been shopping around at other stores and he beat every price !! This store is top notch, it’s clean, stocked and the customer service was exceptional !! Don’t hesitate to buy all your household appliances here, they have the BEST DEALS and ask for Mike !!

Mike is a great salesman! Very honest and cuts to the chase! Best deals on all TVs and appliances!

Very helpful sale with Girish. Bought a floor model and am very happy with it.

I had the best experience at this store !! My salesman Mike J was so friendly but not too pushy ! He gave me the best prices on all my appliances, he beat all the other store prices hands down !! I will never shop anywhere else but here and make sure you ask for Mike !!

Thank you for the great service Dan!

Amazing service, and great deals for monthly payments. DONT GO TO THE ABC WAREHOUSE ON 10 AND VAN DYKE lol theyre rude.

They were extremely helpful. Kudos to them💯

Had some issued but all issues were resolved in a timely manner the assistant manager is great

Friendly customer Representatives very helpful they will find what you need

Great service and quick delivery. Thanks Dan Nasouri!!!

Wow this store is amazing !!! Best salesmen, clean store with great quality appliances with the BEST prices guaranteed !! I bought all my big screen TVs from here and love them all !! Ask for Mike he’s the best !!!

I purchased my Bosch dishwasher here. Very knowledgeable, friendly staff. An easy buying experience. Will definitely return the next time I am in need of an appliance.

I recommend the ABC warehouse in Troy !! Make sure you ask for Mike, he is the best salesman there !! He is very knowledgeable and friendly and gave me the best deal on all my appliances !! You will not be disappointed !!! Five stars from me !!!

Staff showed patience and respect for my wanting too change my purchaseI preferred after doing some research on products Id chosen. Customers have consumers knowledge . That was recognized by Jacob. Ahhhhhh heck! I cannot go without mentioning the store manager Jacob at the Troy location whom worked with me from beginning to end. Hes been nothing but honest accountable accommodating reasonable and what I love about Jacob is hes personable and we clicked Customer service from Jacob store manager was awesome and thoughtful and helpful friendly. Id come back for other purchases. I hope I deal with Jacob again. .Thank you Jacob for your support and Professionalism 😁✌ Customer Satisfaction Sandra Pounds

Mike was excellent to work with! Thank you for your great customer service!

Great service and prices

Rob Taylor was extremely helpfulGreat attitudeFriendlyKindI will always buy from Rob

Great guys

Had what we needed call ahead.

Went to get a refridgerator. Robert did a fantastic job tracking one down. Right color right size right price. Very happy.

Mike J was amazing. Not only did he help me find the product I need it but he gave me a great discount. He also help me load it into my vehicle. Great customer service!

Helpful. Fair.

Danny was exceptial. Was very knowledgeable about the product and understood what was right for me. The m tempur pedic was the best investment that I have ever slepted on. Love the mattress and the people of ABC Warehouse in Troy Michigan.

Salesman nice enough, but avoided answering questions about quality of product that was in stock. Left feeling like he was more interested in making a sale rather than being honest

Dont trust their salesmen. If their lips are moving, they are lying. Their warranties are about as good as a 3 dollar bill. Youre better off going to Best Buy.

I had a dishwasher installed about two weeks ago prior to installation it took almost 2 weeks to get the dishwasher installed service was slow due to installer being overwhelmed with installations had a issue this week with my plumbing and felt it was related to my installation so I called installer who informed me that they were not really plumbers just basic installers great guy but you Would think that ABC warehouse would have their own licensed plumber on hand for each of their facilities just in case and installation went wrong. If you buy something from ABC warehouse make sure you hire your own plumber.

ABC is the best appliance store around. Danny the manager is an absolute professional and a straight shooter.

Very helpful salesperson. He was kind enough to measure all dimensions of refrigerator to be sure it would fit in our kitchen space. He also demonstrated how to remove and replace the water filter. He arranged delivery to fit our schedule and our transaction was extremely easy. Thanks for such courteous service.

Mike was Great! Very knowledgeable and helpful with everything I needed!

Our salesman, Jacob, was very knowledgeable about all the washers & dryers. He showed us consumer reports, and explained the different options on each washer & dryer. He told us all about the Black Friday sales that they had going. He was friendly and down to earth - not pushy in any way. We did not buy on our first visit. Jacob gave us his card. We went home and discussed, took some measurements, and returned later in the week to make our purchase. Our new washer & dryer were scheduled to be delivered the next day. We will be back to see Jacob again if we need another appliance and recommend him & ABC Warehouse to our family & friends.

Cant believe that the best employee ( Mike Brown) at this location has been furloughed due to the PANDEMIC. The staff here are very rude and unprofessional other than Mike Brown, he is always helpful and the only one I and many other people only deal with at this store. Which we believe that is why they only furloughed the best employee they had. Myself along with many others will no longer do business with location. Please get Mike Brown back !!

This location did not have the merchandise that I wanted everything was at their warehouse

Mike was a great help in finding the perfect mattress!

The service was absolutely wonderful! Especially from Cathryn in the electronics department; she was very knowledgeable and informative, and not in a pushy “salesperson” type of way. Friendly and professional and most of all helpful! I will definitely be referring my friends and family to her in the future!

The store manager was awesome! I was there for a new washer, stove, dishwasher, and microwave. Jacob was not only extremely professional, but very personable and was VERY knowledgeable about every appliance I asked about. He helped not only with choosing the best appliances for our home, but went above and beyond to make sure I got the best deal around. If I could rate higher than 5 stars for my experience there, I would. Highly recommend

Our refrigerator broke down and we we really concerned about getting a new one quick since we had heard about the nationwide shortage of appliancesSo we decided to go to ABC Warehouse and we were helped by Jacob he did a fantastic job of helping us find the right refrigerator and the said he thought he could get it delivered with in two or three weeks.To our surprise we got a call on Monday 3 d a ys after we bought it that it would be delivered on Wednesday.We are so glad we did not have to go another t e o weeks without a fridge.Thanks Jacob you helped us in our time of need we couldnt have asked for better service.If you are looking for new apliances give Jacob a call!

The only reason my self or my husband goes into this ABC Warehouse is because of 1 sales man named Mike Brown. Hes the only guy there who is nice and helpful when I come in. He seems to be honest and doesnt push. Always helpful and I dont feel like hes trying to get over on me or overly push things.

Awesome customer service

I came in to see Carl K. and he was helpful and knowledgeable. He went over my two best options to select the stove best for me. I checked out and it was delivered early the next day. I would tell everyone I know to see Carl in Troy.

NEVER BUY THE EXTENDED WARRANTY!!!!!!Bring microwave over for extended warranty. Store menager says will replace microwave and will give me a call in 2 weeks later soni come and pick it up. In 3 weeks without hearing anything I went back to the store and associate tells me that they aend microwave to be fixed and if they can not fix it then wi be replaced. Now its have been almost 2 months .... i go back again to the store and ask what is happening, associate telling me that they will replace the microwave...... so another 2 weeks without microwave. Overall 8 weeks without microwave.... Bad bad bad customer service.

Great experience! Bought a fridge and they had a great selection. The salesperson was knowledgeable and not pushy at all. ABC has great prices and it is nice to support local people and stores.

I have been dealing with Dan Nasouri for over a decade.His personal service is so trustworthy, you will never go to anyone else.He will never disappoint with the best deals for me & my friends.He is very knowledgeable & gives the best suggestions.He helped me with my new home theater of my dreams.Yeah, it would never happen without ABC Warehouse financing.

Good experience on purchasing a mattress after looking so many places. Salesperson Mr. G (Girish) in Troy store knew his stuff, took time addressing my needs and did not try to oversell. Got a great price with some other wonderful perks. Great experience and will go back again!

Jacob helped me get a washer, dryer, stove, dishwasher and microwave. He gave me the best deal compared to ANY other store I went to. Great guy to deal with

Professional courteous prompt service. Day I selected washing machine not very busy at the store. Rob the store manager greeted me and very helpful in assisting me with selection and with no pressure sales talk. Company did a follow up phone call letting me know arrival time of delivery. The delivery people were like Rob super professional courteous and prompt. 5star experience. I would definitely shop at the troy ABC WAREHOUSE location again. Great job

Made an expensive appliance purchase here, the appliance was sent in a opened box, then their guys did not install it right, when I showed them pics they argued and argued, did nothing to fix it. I called their home office and they argued and argued, made a joke about it, did nothing to fix it. Do I have to hire an attorney just to get them to install their appliances right? Now they will leave a note on here saying call us and work it out I DID CALL YOU MANY TIMES AND YOU DID NOTHING!!!! not sure how this place stays in business.

Went to look at dryers. Man who helped us was upfront, quick, no BS. Would highly recommend.

Every time I go to this store Im greeted by most of the staff that are just standing around talking among themselves. But there Is one employee (Martez) that out shines and takes so much pride in his job and he really makes each visit worth while. Great job young man please keep up the amazing efforts.

Well, we have been coming to this location for many years. And honestly its because of one of their salesman Thaimer for so many years, he has helped us with getting the highest quality appliances for our homes. We have purchased several high end refrigerators, washers and dryers, freezers, ovens, dishwashers and more. He always makes sure we get what we need and even makes sound recommendations for the specific situation. Give Thaimer a try, he will exceed your expectations.

Needed a new refrigerator and Dan was very helpful in showing us the different models. We appreciated his knowledge and the price was right were we needed it to be! Definitely ask for Dan if going there.

Great as always

Good service, attentive sales person

We worked with the manager, Dan Nasouri. He was very knowledgeable about the products and went out of his way to assist us. We bought all new kitchen appliances and he gave us a really great deal. On top of that, he was a really nice guy. I would recommend him to anyone.

I went in to the ABC Warehouse on John R tonight looking for some car speakers, honestly not really expecting to find much, however they far exceeded my expectations. Everyone at the store was extremely friendly and happy to help. Martez, in the car audio department, was extremely knowledgeable and went above and beyond to help me find the right speaker for my listening taste and application. His recommendation was spot on and his superb knowledge, and passion, showed. I’d highly recommend this location to anyone looking for electronics and I would especially recommend Martez!

Im much prefer Best buy went here looking around shopping for vacuum cleaner

Great experience! Jacob is a great sales representative. Had problem with first fridge that was delivered, however he quickly had another one delivered. True measure of professionalism, in my opinion, is how problems are handled, because they do happen from time to time. Our experience was great and will return and specifically ask for Jacob.Thank you for great pricing and service!

Just purchased all new appliances from Dan at ABC for our recently purchased fixer upper. Dan worked with us on every detail, even some we would have never thought to check into! He is definitely our go to guy for all our purchases! He takes great care of his customers!

Came in earlier this year to purchase an appliance, they didnt have what we needed in stock so one of the sales associates offered to order one that met our needs. We were told that it would be ordered and arrive in 3 weeks, we paid and waited. 4 weeks later we called back and were assured that it was still coming but was delayed another 2 weeks. We again waited and the 2 weeks went by again, we called and were told the same thing again. At this point I voiced my concern and and asked why we were assured it would be in our home in 3 weeks and now it was 1.5 months later and why did we not receive a call to let us know of the delay. The person we spoke to told us that we would be having the same issue whether we ordered from Home Depot or from them Because the specific appliance was being shipped from overseas. Finally a little over 2 months later, nothing. Went up to the store and was issued a refund, no apology was given. The next day I went to BestBuy down the street and picked up the exact same appliance, same price too. We are new to the area and were buying brand new appliances for our home, this experience made us not want to return.

I have purchased a freezer, refrigerator, washer, dryer, and most recently a bed mattress. Top of the line appliances and most importantly my sales person educated me on how each one operates and also offered me and outstanding extended warranty. I was in and out of the Troy location in no time! The store is well organized and well stocked. The delivery service was exceptional! The delivery was on time and the delivery guys put booties on their shoes!! I have referred many of my family and friends and all had great things to say. My girlfriend just bought a mattress and she said it was exactly what she was looking for and also what she anticipated on spending. Also, she called and stated she was on her way to pick up the mattress and when she pulled up her mattress was already waiting for her by the door! Best place to buy appliances hands down!

Jacob Abujoudeh is great! We bought our LG washer and dryer set from him and couldnt be happier! He got us the best deal in town and made the sale go smooth and seamless. I would highly recommend him if you are looking for the best deal and dont want to spend an entire day purchasing appliances! He was very friendly and customer service oriented! Definitely go see him next time you need something for your home!

I refuse to shop anywhere else without at least checking with Rob Taylor at the Troy ABC Warehouse first! And since I started buying from Rob YEARS ago, Ive never had to go anywhere else! Best prices, best service! Have never been let down, nor had a single issue!

Excellent customer service. Ask for Jake if you want patient, informative answers and assistance. My fiancee and I just bought a new house and are completely new to the whole process, which has been very stressful. Working with Jake was not. He made sure we didnt open a new line of credit, which can affect you getting approved for your loan, till after closing. He worked with us till we had all our details figured out. After closing on the house there have been many expenses we did not predict, but ABC and Jake really helped us get started in our new house with financing that really eased the burden of everything else. Thanks Jake!

Rob Taylor was amazing! He really took him time with me making a decision for a mattress I’m beyond pleased with my purchase and I feel I got the best deal. I will definitely be going back to him.

If you ever have any issues with anything, talk to the manager Rob Taylor. I had an issue returning something and Rob contacted me to help me with the situation. He was really nice and professional. Thank you again Rob. I appreciate your help.

We have purchased many appliances from Daniel over the years. He always takes such great care of us and recommends the best products. Highly recommend ABC Warehouse in a Troy - and go see Daniel if you are ever in need of anything! great prices and great products. Thanks Daniel!

Great service. Knowledgeable and helpful salespeople. Mike is the best! Will definitely return.

Jacob is courteous, responds quickly and helps to offer a fair price on items.

Recently purchased my first home and went here to buy my washer and dryer. The staff was very helpful and the store manager Dan gave me a great price and made the whole process painless. Would recommend making these purchases here for the customer service, great products, and great warranties.

Bought a tv $2000+tax. Discovered a dark shade and asked to exchange it. They don’t do that. The people at the store said that it had to be the same day of purchase but when I got the call later from regional manager he said that once the box is open you can’t return or exchange it. Now can someone tell me if there’s a way of knowing that there’s nothing wrong with the tv without trying it first????This place and other places like this based on the reviews I’m reading are not interested what happens after the purchase is made. Poor customer service. Best Buy will take your tv back after one month.

Absolutely wonderful, the store manager Jacob was so helpful and had a very good understanding about my needs. He was very well informed about the products and their installation (unlike the people at a different competing store, who wasted 2-3 weeks of my time by selling a product that would not install). Im definitely going back to this location, and Ill be asking for Jacob Abujoudeh as he did not try to sell me the most expensive product he told/sold me what what work best for me.