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Pattillo Balance and Hearing Center
1960 Gadsden Hwy Ste 100, Trussville, AL 35235, United States
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Pattillo Balance and Hearing Center
Comments
Do
Review №1

Kristi is does a great job I can hear better now than I have been able to in years she is the only one I use

Jo
Review №2

The people that I deal with at the Trussville, AL location are and always have been professional, knowledgeable, courteous, warm, friendly and depedable! Trust in your service providers is important and the staff here has decidedly earned a solid reputation of trust and dependability!

Ma
Review №3

This is Andy Torsch not Martha. I had a great experience this am. The whole staff was very helpful and friendly. Thank you all!

Wi
Review №4

My experience with Dr. Lundy and her staff has been excellent.

Li
Review №5

Had a hearing test that showed I had lost some hearing. The worker was very kind, explained sime options I had that I should start thinking about. Nice visit.

aa
Review №6

Once you get in for an appointment it’s great but waiting 2 weeks to get in is outrageous. When someone is having hearing aid issues it should be same day service.

Ly
Review №7

Dropped off a hearing aid for repair. Service was very good. Very satisfied.

Bo
Review №8

I love the courteous, professional service. The staff is cordial, friendly and helpful.

jo
Review №9

The hearing aids that i have been back to factory several times for repairs. The hearing aid for the right ear at this time is such that the volume control does not work. The hearing aid for the left ear does not produce an audible sound so i do not wear the device. The hearing aids have never produced a highly audible sound. I recommend that you teach your programmers how to read a hearing test and appropriately program the hearing aids.

Ch
Review №10

Kristi at Pattillo Balance and Hearing Center has treated me with a perfect balance of professionalism and compassion. She listens, explains, and adjusts to my concerns. I have worn two other hearing aids from other centers and she is the best.

An
Review №11

We have visited other hearing centers and none of them have been as thorough and friendly as the ladies at Pattillo. Ashley and Kristi have been so helpful and patient with my dad. Since he is blind, he needs some extra instruction and time. These ladies have gone above and beyond to make sure my dad felt comfortable and happy with his new hearing aides. They truly make you feel like family!

Ja
Review №12

Christy is very nice and helpful, she always goes above and beyond

Ka
Review №13

Kristi and Ashley are wonderful. They make you feel like family AND helped my Dad be able to hear things he hasnt heard in years. We are very pleased with our experience.

PA
Review №14

Very professional and accommodating staff. Always making sure you are satisfied with their products and service. I highly recommend this company to anyone with hearing problems. Greatly improved my quality of life.

Ma
Review №15

Excellent experience with quality hearing test provided. Will definitely use this location again. Experienced staff for sure.

Cl
Review №16

Very professional staff, excellent technology ( several different levels to choose from), no pressure environment, very knowledgeable and caring! Highly recommended Pattillo Hearing in Trussville. Ashley and Kristi are wonderful!

Jo
Review №17

Started fine well qualified staff, helpful overall very satisfied. It started going down hill with the charge for filters. I purchased a pair of aids for $7,000 they lasted approximately 4 years. They failed 2 weeks after the warranty ran out. I was told I could repair for $1,000 each and be warranted for 6 months, or replace for $2400 each. I WILL NOT RECOMMEND this product! I believe it is over priced. The staff is still very nice and tries to be helpful. I have changed hearing aids and got two for $3,000 with free batteries and filters. BUYER BE WARE!!!

jo
Review №18

They do a great job great service and very friendly I would use this location for anything hearing related.

Qu
Review №19

I would like to be tested at your test site. I am conducting a research study survey. I feel that hearing is a very important tool. My main focus is based on the test and a series of asking questions about becoming a audiologist.

Re
Review №20

Knowledgeable and friendly staff with excellent service. Definitely recommend this location.

Wi
Review №21

My experience has been great. The hearing specialist was fantastic, She knew what she was doing and did a great job in getting me fit for the best hearing-aids for ME. I was thinking that they would not be right for me. I was wrong and they are great. A little costly, but they are worth it.

La
Review №22

Staff is always friendly and professional. They have worked with me to get my hearing aids adjusted correctly.

Di
Review №23

Friendly, helpful people and good hearing aids. I enjoy the celebrity photos on the wall, and the care they take to rush my cleanings so that I do not have to dismiss my driver and call another driver later.

Lo
Review №24

I AM SATISFIED EXCEPT WITH THE BACKGROUND NOISE. THE SERVICE IN THE OFFICE HAS BEEN GOOD WITH THE CLEANING.MY HUSBAND REX HAS NOT HAD A GOOD EXPERIENCE WITH YOUR SITUATION. His aids do not fit well and they still hurt his ears and they do not fit well behind his ears.

Wi
Review №25

We are not happy with the experience that we had. Jim sold us my husband and I hearing aids and led us to believe that they were the best for us. $6000.00. We went back to tell him that we wanted a refund that we did not feel that we could hear any better and my husbands had broken several times already. We found that he was no longer with your company and had been replaced. The new doctor tried selling us new hearing aids and when I told him that we were not spending another penny, he more or less said he could not help us. We understand that you have now another doctor. We would not recommend this company.

Ha
Review №26

Great help and knowledgeable

Bo
Review №27

Best place Ive ever been.

De
Review №28

Very nice & helpfull.

Ly
Review №29

Went with a grouchy old woman, she is still a grouchy old woman, hearing did not help

Mi
Review №30

No high-pressure sales

De
Review №31

Great office and people!

Information
6 Photos
31 Comments
4.5 Rating
  • Address:1960 Gadsden Hwy Ste 100, Trussville, AL 35235, United States
  • Site:https://pattillohearingtrussville.com/
  • Phone:+1 205-994-6431
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–4:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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