Alicia at united rentals was just a wonderful person to speak to. She did everything she could to insure that we were provided the lift at the time it was required. I hope she continues to be a part of United Rentals team for a long time. Excellent customer service!

Scott K. is the reason I continue to use United. Great job and thanks Scott.

Rented 2 lift . One wad dead on arrival and the other one half charged. Ruined our first day and we only used both for 2nd day and got charged $1600.

Delivery driver was helpful showing me the controls and brought it in to our jobsite and did a demonstration on how to use it! Thank you

Katie was very helpful and patient with me. The delivery was very fast and painless!

From the time I contacted Caroline to the delivery, everything went smoothly. We had to change lift sizes due to weight limit on our floor. A smaller lift was brought out and other picked up in the same day.

Great customer service and communication.

My specific instructions were not communicated to the pick-up driver multiple times. Several trucks were dispatched to the job-site before the forklift was ready to be picked up.

Quick, knowledgeable responses, great availability.

Ron White and team Everett take care of my needs, with their 3rd party repair group for our company owned equipment it the only number I need dial

Working with your Staff is effortless and I appreciate that. Delivery is always on time as well, thanks.

Your company is always responsive to our needs. thank you

The driver was very nice and called ahead, to let me know, what Time he would be on site and the equipment ran great.

Absolutely went above and beyond to accommodate my sudden need. Great customer service and friendly staff at every turn.

They were able to fill my needs right away.

Everyone is easy to work with

Today we had a scissor lift delivered to us and I called the TUKWILA branch and spoke with Jordan today about a few questions on operation. He was so patient. Professional and went through each step with an explanation and also gave reminders of safety while explaining these steps to me. His customer service was excellent and he didn’t make me feel rushed when I was a bit overwhelmed operating it in the moment. Thank you Jordan.

Great customer service, speedy responses, great communication on product options, knowledgeable staff.

Whenever we need something our rep, Brett is on it and always pulls through with our needs.

Arrived on time and was notified by delivery driver prior to arrival

Alicia was very helpful.

Fast, friendly service

Fast and easy

No surprises

Customer support

Thought is was a very professional experience.

Was working out of state for a month and 1 of my personally owned 3219 scissor lifts broke down twice within that period. Both times they fixed it within the same day. Awsome job!

Great equipment. Great service. Ty.

They have all the equipment you need but you will just have to pay more

I called ahead looking for a sander to get rid of a lump in the sub floor.Man who answered said they had one type and maybe a second type so I drove out there.They had a sander that requires square sandpaper but no square sandpaper.I said how about the sander for that round sand paper you have.They dont have that sander to rent.

Great service, almost always have what you need.

Helpful place