Kevin at the Tumwater, WA store was very helpful to me and willingly went the extra mile. I want to thank him for his service and you are fortunate to have him. Not true of another employee. That employee should follow Kevins example. That other employee is the reason for 4 stars instead of five. Thanks
The store manager Kyle is absolutely amazing! Best customer service I’ve seen in a long time! Exceptional customer service with finding parts and getting me quotes, him and the team went above and beyond! Definitely will be returning!
This last weekend I went here to get items to detail my car with. I had a lot of questions and employee Patsy came and helped me and my husband out. She was able to answer all of my questions and was also able to help beyond that. I left very satisfied and hope to be able to get Patsys help next time I come in. Thank you for everything!
The men in there were very helpful and and grumpy and seemed irritated just the way I like my auto parts store guys I know they got a lot on their minds and theyre helping a lot of other customers besides the ones in the store and theyre also doing online and phone orders so be patient with them and they will make sure that youre completely 100% satisfied God bless her Auto Parts service techs
Draden was fantastic! Very friendly, knowledgeable and quick. I will definitely be coming to him for all of my car part needs.
This store is the absolute best! Always friendly and helpful, they go above and beyond!!
Geting my motorhome road worthy!!!
A great help with my return. Thanks guys, you helped to make my day a lot smoother.?
Kyle the store manager was very polite and helpful when I was in the store. He helped me find the correct parts I was looking for and rang me up expeditiously.
Great place to shop, The employees are very attentive to automotive & customer care.
I went into the autozone in Tumwater and received phenomenal customer service from a young man named Owen! Owen went above and beyond to make sure I got what was needed for my vehicle and even helped me install my new wiper blades! I have been going to this store for a few years and would highly recommend if you are needing parts to go see this team in Tumwater they are all great to work with and are all so helpful!
Very quick and helpful good customer service
Knowledgeable staff. I really appreciated the well stocked shelves.
Helpful staff, but limited supplies.
I know my way around a car engine so trying to up sell me on a radiator hose is lame...
Had all the parts I needed on hand, fast service, helpful staff.
I needed a break light on my Jeep and decided to replace all the lights. The gentleman at the counter was fast and efficient in getting me what I needed and I was on my way, a happy customer.
Great prices are customer service
The store manager, I believe his name is Kyle, was incredibly helpful yesterday. He helped me pick up the right parts for my car, and went above and beyond when I needed to figure out why my check engine light was on. The code reader told him one my oxygen sensors needed to be replaced, and after asking him a couple questions he offered to walk out to my car and show me where the sensor was exactly. Kyles help put my mind at ease and I left feeling like I had all the info I needed to take the proper steps to fix my car. 10/10 and will be going back for other car needs.
Its a typical parts store. It seems like the guys behind the counter used to know a thing or two. Now fewer of them know what theyre talking about and theyre readybtobgive you an obviously wrong answer. The guy today was just guessing and he had to be in his 50s. By that age you got to know one part isnt just as good as another solely because it looks the same. Even something as simple as a fuse. I cant see inside to how the prongs are set up. If it has 4 or 5 prongs, come on.
Good service good people
This place is great went here to get a new battery but they charged my old one in an hour instead for free! It was for my grandmothers vehicle and they saved her 150 dollars which is great because she hardly has the money to spend so thank you so much auto zone I hope you get a lot more customers your staff are amazing!
Handicap parking available. Staff was courteous. Had what I wanted in stock.
Poor. Given wrong part and then attitude by manager.
Great service. I had aftermarket lights that were complicated to replace but Kyle helped me out a lot by replacing them for me. Great service, great people, fast work.
Very helpful. I had to replace a battery and they lent me the necessary tools.
The staff was friendly and helpful and the store was clean
They had what I needed but their employees had no clue
Great guys, always helpful, & if a part they gave you is not right they take it right back no hassle.
Came in with a trailer hitch issue and Kyle went above and beyond to help out!!! Thank you Auto Zone Tumwater
I was in need of a new battery for my car. The AutoZone salesperson tested my battery then installed the new one that was purchased. So helpful!
The Tumwater store very friendly helpful and knowledgeable staff highly recommended wide variety of choices in store {5}*****
Its an Autozone. Clean, well stocked. The staff I worked with knew what they were doing.
Went there for a battery for my car they looked it up made sure I got the right one that even has a 2 year warranty.
Very knowledgeable and helpful staff!
They are ok but I prefer OREILLYS auto parts.
Great customer service, decent prices!
I would give a negative number if I could. The manager Jeremiah L. Discriminates against disabled American veterans. If I had an employee that treated anyone as I saw him doing, I would fire them on the spot. Discrimination against anyone for any reason is wrong, No customer service. I would never reccomend anyone going anywhere they allow employees to discriminate against anyone. I will never go to this place again and I will tell everyone I know why they should shop elsewhere.
Returned both the items that I got because the tachometer was for a single coil system and my car has multiple coils... Its only a 95! I was going to keep the other product that I bought, but when I open it I realized that the package had already been opened and returned . The hardware had already been opened out of the little package and who knows how much was missing out of it. No thank-you! I spent over $100 on all this stuff and took it all back. I did not give them only one star because they refunded me immediately so I guess I am happy about that.
Amazing customer service!!! I had kiddos in the car and had 2 batteries under warranty. They brought the batteries out to my car and did everything so I wouldn’t have to take my kids out. Really friendly staff and probably my new favorite location.
Ordered wrong computer for my sand rail. Other wise they are pretty good.
Im from california and made a trip to a rainy state without wipers. Stopped here to get some and the young man even put them on for me in pouring rain!
Good people
Great goup of guys, always helpful. Good job guys!
Love the curbside pickup
Has everything you could want for your car....well almost....if not on the shelfs they can order it for you and they are happy to do so. Totally a mans happy placeThey carry everything from detail supplies to rebuilt engines with a good warranty. But make sure to save your receipt because returns are always welcome.We like auto zone because its always clean and organised and the staff is knowledgeable and friendly. Besides that they arent pushy. Great prices too.
Very helpful polite and helpful
Staff is extremely friendly and helpful. The gentleman that helped me made sure I left happy and with everything I needed
Best store ever
I love AutoZone its the only store Ill ever shop at for auto parts the service is amazing every time I go in I always ask him to test a brand new starter for me and they never had any complaints they always do it they always have the answers to the questions I have really theres nothing bad I can say about the place I love it there great theyre amazing
Great place for auto parts!!
Guys here are ok. Not the most helpful or eager to even talk to you. I was in there and they were playing really loud music with the f word screaming every 10 seconds. Loosely ran joint. Went to other place by dollar tree and had excellent service.
Verry helpful
The fellas at AutoZone are always willing to go the extra mile to help me find things that fit my vehicle, even when the engine transmission and rear end arent what came in it. Thanks again for all your help with the cross referencing.
Dave does a great job and alwats know what im looking for.. Learn from his ways!
Greeted with a hello, followed by assisting me with the parts I needed. Later when I returned for my core charge I was given a wipe to clean my hands. Great customer service!
Super helpful staff! My check engine light wad on, they came right out and did a free diagnostic. Very friendly and helpful!
Helpful staff. Had what I needed. Night driving glasses, sparkplugs and treatment for a vinyl top.
The man that helped me was great he replaced my air filter told me why my check engine light was on. Thank you for your help.
Great service. Tom James does an amazing job
The employees there are very helpful & knowledgeable. Theyll help you install items that dont require a shop for no charge. Speaking of!.... The prices are hard to beat!
Mostly helpful staff, and a decent parts and maintenance item selection. If in doubt about product fitment on your car, just ask staff. Its an auto part store, not much to really say, grab your part and go.
Excellent service fast and knowledgeable
People here were friendly and lent me a ratchet to use when i broke down. Affordable prices on parts compared to orally. 10/10
Good place and getting better..dont be bought off with a soda if they forget your points. Every time you get a point you save $4..because 4x5=$20 !
Salesperson was completely rude and condescending. Made no effort to help, even refused to call the manager. Our money will be spent elsewhere
Arrived at the Prosper Avenue store with an engine light on on my dash Saying something was terribly wrong. A wonderful employee by the name of Brandon spent over an hour taking my air filter off and checking connections, finding a plug in that was loose solving my problem. Thats customer service at its best! Thank you for having really good employees like BrandonAnn Murray
I was very pleased with the help I received here, Nicole was a great help and actually enlightened me on a couple things I didnt know. Thank you Nicole.
The employees knew information to help fix my husbands car and we found out it not an expensive fix. We also found out that I have to follow the circuit to find where the power plugs are shorting. We only went in to the store to look at seat covers.
Excellent, fast & knowledgeable service. Ordered air filter on line & pickup at the store. Needed OBD-2 y-cable for 2 OBD port devices(insurance plugin/Fixd scanner).
Great store, good service. They always have what I need and go above and beyond to get it for you if for some reason they dont.
Good place, they didnt make my buy something that would not work. They explained and told me where to go to get it fixed
Good price
They usually have whatever part youre looking for in stock very helpful employees
Went out of their way to make sure I had what I needed at the best price possible! Great customer service!
Great service, an had information I was looking for.
The tumwater autozone workers Store manager Nicole and store worker Manny are very helpful employees if you have any issue they do the best they can to assist you and that is a good person / employee thank you both
Always great people working there. And every part you may need.
Easy, fast, friendly.
I love Auto zone they deserve 9 start Auto parts
Excellent service and help with the best prices.
New counter guy knows his stuff made sure I got the right parts.
Better go to oreallys is near here the personal is very unhelpfull. I try to bring back a particular tool and ANA the costumer service. Refuse seing the i cannot bring that back becouse she seid i use that inspecting every single part and i dont even get the sticker and the plastic out how she seid i use that
I like Tumwater Auto Zone. K when your in destress....truck needed oil bad and they put my windshield wiper on. Im to short...never had a bad time.
Great place to shop for every day needs wether its your truck or car they have it and if not they will help you look for it. And now conveniently located in Cannabis corner.
Fast service and they had needed parts in stock.
Its busy sometimes but theyre helpful and knowledgeable
Good friendly knowledgeable staff that are like coming home to good friends.
Employees are always very friendly and helpful and prices are good. Not a huge selection but if they dont have what you need they will call around to see if they can find it.
Everyone there is always helpful and always get the parts I need fast
Bought new door hinge pins with bushings, while installing the parts every bushing broke like they were ceramic with very little pressure applied. I bought 2 complete door hinge pin & bushing sets, each had 1 pin & bushing sets 2 bushings. Out of the 4 bushings I only got 1 partiality installed and broke 3 and they charged me 16 bucks & some change for parts made of Chinese scrap after market parts
My van broke down I wint there thay were great to me helpful yes !
A easy and good experience from start to finish. Thank you
Always helpful and good prices.great quality in parts and very good return policy.
Friendly and helpful staff the couple times Ive been there.
We had a battery that was dead in our Motorhome it is a Holiday Rambler Admerial.We are so new at this so I called around since we were in Tumwater I called and spoke to a gentleman called Mani .He was SO HELPFUL came out checked out the battery, gave us a new one came out and put it in for us .I am so thankful for people like that who dont try to sell you more stuff than you need.There was a young man in the store who was very helpful too.Thank you and God bless you both for your help .
So my car died in the parking lot and one of the employees here, Gavin, helped me jump start my car, after trying by myself and failing. Well he must have the magic touch because he got it started. He then proceeded to tell me that I might have a problem with my battery because when I did try it had a hard time getting grounded and told me it might be something I might take a look at and also gave me a very rough quote on how much a new battery would cost! Pretty sure at a dealership they wouldve charged me for the jump start and wouldnt have given me much more info. Was very impressed. Thank you Gavin! :)
Great customer service. Needed a battery
Tunwster Autozone ....best mgmt...best staff