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Hannaford Supermarket
23 Snell Hill Rd, Turner, ME 04282, United States
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Hannaford Supermarket
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ab
Review №1

Were visiting the area for a week and this was our go to place for groceries. Really clean store. Premade food was really good when we were in a pinch. Had everything we needed during our visit.

Ju
Review №2

This store is always stocked and well kept.Ive seen the G.M. around the store and he always makes eye contact with me and nods his head, as hes ready to be receptive to questions and concerns. Thats customer service within itself. This is hard to find nowadays.He obviously runs a tight ship.Thank you sir!The gals at the registers are also the best.

An
Review №3

Smaller store usually very clean and well organized

De
Review №4

They were all very friendly and helpful

Be
Review №5

Employees here are extremely friendly and the store is kept impeccably clean. Im not really sure what those lengthy low-star reviews on here are talking about, as Ive been coming here for a few years with my family now and have never experienced any of the issues theyve listed.If you happen to stop in here, pick up some Hannaford-brand chocolate chunk cookies! Theyll get stale after a week or so, but for those first 2-3 days after you bring them home theyll taste like heaven.

Ti
Review №6

Winthrop Hannaford is the best. Clean store friendly people and really good staff. One of my favorite places to shop.

Ke
Review №7

I SO enjoy visiting your store! I live about a mile from Shaw’s Auburn, & will go there when I just need a couple of incidentals or to grab a deal. However, like today, I had a dozen or more items to get & drove to Turner to get them. (The Spring St. store is closer, but you encounter numerous traffic lights)Anyway, all of the staff there are SO friendly & make you feel so welcome! My cashier & bagger actually said “thank you!” So often I say thank you out of courtesy & the reply is “no problem” which I hate! Your self checkouts are more user friendly than Shaw’s as well! I love the automated “see you soon” vs. “please remove all of your groceries” (paraphrasing) @ Shaw’s.I could go on, but you get the idea!We have a friend that lives about 2 miles south of us & she will essentially drive right past Shaw’s to go your store.Keep up the good work & See You Soon! 😁Kerry GouldAuburn

Vi
Review №8

It was quick today but I found everything I needed and the girls were really nice at the register... 👍😁

Ja
Review №9

I enjoy shopping at Hannaford for my groceries.The place is always clean. Disinfectant visible being utilized. The food is always fresh. Good variety of products. The employees seem happy to work there. I find the cashiers very plesant and willing to assist customers. I have witnessed numerous cashiers continue to be polite and professional even though a customer rudely interrupted. I would recommend Hannaford Supermarket to my friends and family. A great place to do your grocery shopping.

Ad
Review №10

The place is close to my house and that’s pretty much the best thing it’s got going for it. I went in today looking for a blueberry cake with lemon frosting not a very unusual request, to my dismay I could not even find a container of lemon frosting anywhere in the store and had to end up buying a six dollar bottle of lemon flavoring to put in some vanilla frosting to frost a blueberry cake. How about a little variety eh?

St
Review №11

Great service for 100 last minute gift cards for employees. Thank you Robin in Turner!!

ro
Review №12

Everyone is so congenial and it is so refreshing to see the young people working there with so much enthusiasm...tomorrows leaders

Ro
Review №13

They have better fruit than Shaws.At least today they did.

Cr
Review №14

Good meat selection for small place. Always clean. Always well organized.

Ma
Review №15

The store is the absolute worst. Because I medically cannot wear a mask, they make me have to order my food for curbside pick up. If I order vegetables, they are close to being rotten. If I don’t eat it within a day, I’m throwing it away. When I order bread, the expiration date is within a day. Just the other day, we received expired and soured milk. In order to go in and get my money back I have to wear a mask. When I complain to corporate, they never call me back. Their pharmacy is atrocious. For numerous reasons. I removed my medication from there months ago. I have always spent thousands of dollars at that store every year. Not any longer. I hope others see what they are doing and no longer go to this business or Hannaford at all! I’m sure I’m not the only one that has these issues.

Da
Review №16

Great place to shop with friendly outgoing people and good prices.

An
Review №17

I really enjoy shopping at this location. The prices are great. I always find what Im looking for. They also offer online ordering/pick up and a drive thru pharmacy.

Bi
Review №18

Always clean and well stocked.

gl
Review №19

We like hannafords for their price point and great vsriety

Ca
Review №20

Good. The shopping was easy but the pharmacy was busy. I think the pharmacy is under staffed.

Br
Review №21

Friendly employees. Good quality products.

Te
Review №22

Hannaford is one place that does not change things around on you. If you are in a bit of a hurry you can go directly to what you need. I have never been stuck in line at checkout for any length of time and the workers are friendly. My preferred place to shop.

Ha
Review №23

Strangest Hannaford Ive ever been to. The carts are on the other side of the building from where you enter (due to covid) which makes a bunch of people backtrack. Multiple people got masks at the door but dont actually bother to wear them inside. Was never offered my choice of paper or plastic so I immediately stated I wanted paper, and then half my groceries ended up in plastic. Not even the ones you would expect. My bread was in plastic while meat dairy and freezer items were in paper.

Ta
Review №24

Always fresh meat and vegatables and friendly workers.

Wa
Review №25

Great store. Love that they have a meat counter.

R3
Review №26

Always very nice workers and great prices!! I shop here every week!!

Al
Review №27

I had a 5 start review on here. I loved this store. Due to covid I started doing to go here. I liked going into the store but just cant keep wearing masks all day. 3 times I did to go. Each time I was over charged. I never had this happen at other locations. Now youre not able to use coupons for to go. I cant understand anything the women says on the phone, I dont get receipts so I have to go by the app price when I dispute the over charge. But last week was the last straw. I ordered a package of hamburger. It should have been for 2 meals. I brought it home and it was brown, expired and re stickered. I put it in the fridge so I could bring it back for a refund. But it stunk so bad I had to throw it away. 2 meals my family didnt get, wasted 5.00 and since Im not paying 10 for a pound of meat I cant to go for that. Im not really able to wear masks so I cant just run in. I wont be going back here. So where do I order to go? Turner has rotten food and Auburn always forgets stuff. Maybe I can drive all the way to Brunswick.

Ar
Review №28

Great customer service when I called for information about my hannaford pick up order. When loaded, it was nice, neat and organized!

Po
Review №29

Great stop almost always stocked and very wide selection

J
Review №30

Great atmosphere friendly only negative always empty shelves.

DJ
Review №31

Used the drive up for prescriptions. Also have done the Online To Go. Very convenient. Clean, variety of items is good.

He
Review №32

Pleasant associates,tidy store, Not crowded at all early.O.J. at far rear by dairy.Bought some ripe avocados

Ke
Review №33

Great quality and good selection for a small grocery store.

Br
Review №34

Like this Hannaford. Wish it had a butcher meat counter and freezer. Have to go to hannaford farming for beef teriyaki shish kebabs and chicken kebabs for the grill

Jo
Review №35

Always friendly staff

AN
Review №36

Very nice and so convenient and safer.

We
Review №37

Great produce

We
Review №38

Good produce

na
Review №39

Good selection

Br
Review №40

Pharmacy techs look down on recovering customers..There are 2 employees of the pharmacy that treat you as a person

Ha
Review №41

Great place friendly service!!!

No
Review №42

Clean store. Friendly staff. Usually well stocked. The bakery chocolate chip cookies are so good!

Ch
Review №43

They have a nice choice of groceries. Pharmacy folks are nice too. Get in an out quickly with the self checkout.

Ki
Review №44

Produce dept. Isnt fresh prices are sky high

Br
Review №45

Use to be where I shopped all the time and I use to be a cashier there about 15 years ago. But about 3 years ago it started going down hill. Theres no choices, you pretty much can only buy their brands, no customer services, unorganized, bag your bloody meats with produce etc. I now go to shaws to do my grocery shopping.

Sa
Review №46

Disappointed that Hannaford is not enforcing the mask recommendations put forth by the state. Petco was handing out masks to those who didn’t have them. Not feeling safe as many people were without masks and not social distancing. Apparently better signage is needed for one direction shopping as well.

Ju
Review №47

Great produce selection, as well as fine cheeses.

Je
Review №48

A little bit crowded and busy mid day but a good store. Has organic pickles with no fructose so that’s awesome!

Mi
Review №49

Out of Quaker steel cut oats two weeks in a row good deal on Atlantic salmon didnt have to wait in line

St
Review №50

I love this store! It is always clean, the staff are helpful and friendly and there is never a line.

De
Review №51

Great low prices. Variety of international foods Easy to use online services. Great service.

Sc
Review №52

Love Hannaford. Always a great shopping experience.

Ra
Review №53

Hannaford staff is very helpful and professional. I love the organic produce selection which is always fresh and rotating in variety. Hannaford is a well priced all needs met supermarket.

R.
Review №54

Great place during my visit to Maine . They got it all

Sh
Review №55

Better sources of food in terms of local and organic options. My go to for shopping.

Lu
Review №56

My favorite grocery store. Very nice staff

Je
Review №57

Fresh produce. Great deli selections. Clean and friendly staff. No long checkout lines. Parking is a little tight but for the area it is sufficient. We get most of our groceries from this store. It is one of the newer Hannaford supermarkets than the others that were converted from the old Shop N Save stores and it is much cleaner than the others.

Mr
Review №58

This store is so nice and so are the employees! Today was my first time using the pharmacy and they went out of their way to help me with my prescription. Its so wonderful to have a store that still values customer service. 5 stars!!!

Je
Review №59

Excellent selection, service & prices.

Lo
Review №60

Always can find what Im looking for

Mi
Review №61

They sell all kinds of stuff

Ro
Review №62

Customer service and appreciation us lacking at this store, I thank the cashier and she no problem. I thought I was the customer, it was like I was doing them a favor. Just terrible ☹️

Pa
Review №63

Giffords ice cream Bruins Powere Play Fudge in your freezer will get you five stars!

so
Review №64

Good food, good prices. Reserve your spot on Hannaford to Go after 8pm.

na
Review №65

They are very nice they go. Out of their way you make you happy I tell them that every time I am there. If you can.t find they get for you and they will. I have been going there after they opened up I even get my meds there have a great day

Bo
Review №66

Love this store...I stop most mornings on my way to work. Usually Pam is the cashier, she is pleasant - always, and has told me about great deals in the store and suggests recipes.A special thanks to the produce manager for cutting my hard to cut squash, in half for me earlier this week. Supper was a breeze after work...thanks to him!

Yo
Review №67

My neighbor go to the best Avocados and muffins very pleasant staff and always helpful prices are good

Re
Review №68

Good to stop in and get the sale items, great fruits and vegetables locally grown! But is too expensive to do all my shopping there.😔 The lady in the bakery is great and is always ready to help! Thanks Kimmy 😁

Ch
Review №69

I was so happy when they first opened in my area until they discontinued a lot of the Vegan items that I use to buy. So disappointing because I live so close and go there often. Now I have to travel far again to get some of the things I need. I really hope they stop switching things up so much.

T.
Review №70

Close to home. Very nice customer service. Good prices.

ma
Review №71

Everything you need and then some, Im from California I know what good fresh fruit looks like and 95 percent of the time thats Hannaford.

Ja
Review №72

Typical grocery store. I believe same owner of Stop and Shop. It’s typical. Get what’s on sale and maybe it’ll be a good price but never buy stuff that isn’t on sale. Regular prices can be pretty expensive. However the store is very clean and easy to navigate.

ka
Review №73

Always clean and stocked

De
Review №74

Dont seem serious about social distancing and mask use. Customers mostly unmasked.

Ad
Review №75

In and Out

Be
Review №76

Great experience.

Sh
Review №77

Like going to this location when I am in Maine. They have products here that other stores dont. Great customer service.

Li
Review №78

Very clean, nice looking store. Well organized, staff is always friendly and helpful. Wonderful selection of items that are sometimes hard to find.

Jo
Review №79

A newer grocery store that is fully stocked. Nothing to complain about. Definitely worth stopping to get supplies for a trip into the wilderness or a trip to home.

Ni
Review №80

Theres always fresh produce that looks good and staff is really friendly

Pe
Review №81

I love going to hannafords

Je
Review №82

I found what I wanted easily. All the workers are courteous and helpful. Also the workers at the pharmacy were so compassionate!

Ga
Review №83

Its in Turnah! Down to earth regular folks. Whats not to like? And very patient as I tried to figure out Samsung Pay because I left my wallet at home!

Ro
Review №84

Great staff. Always well stocked. Clean and organized.

Re
Review №85

One stop shopping. Got everything my family needs.

Bl
Review №86

It was pretty easy... but I did the self check out and the lady who works there had to come help me 3 times. She got really annoyed that it broke.

Ke
Review №87

Nice great people.

Ra
Review №88

Awesome ran into a couple of friends got what I wanted got out of there

bi
Review №89

Very friendly and helpful staff. Pharmacy is well staffed and competent.

Va
Review №90

I have worked at this Turner location 1-2 years back as a cashier. Let me just say, I hope management is able to read this, amd hopefully reach out to see what i can do about this, because the way I was treated here as a former employee and as a coworker here was absolutely abhorrent and should not be ignored.Excellent customer service? Sure. Treating customers with respect? Yes I agree. However working here as an employee, the cashiers I worked with just treated me like complete dirt, and I know I wasnt the only one.The cashiers were so cliquey. The shift leaders especially, all adult women at the time, all they did was gossip and talk about drama with each other. If they didnt like you they tried to make you miserable and gossip about you until you quit, like in my case. I got sick of the immaturity. I did leave.One woman, who was the manager of the Front End Cashiers, treated her associates horribly. This woman was near 40 years old, and BULLIED HIGH SCHOOL STUDENTS who worked here! As well as college students, like myself. If I had a high school kid working here and being treated like that, I would go in there and give that woman a tough piece of my mind. Like, grow up and bully someone your age, maam, not someone 30 years younger than you. How about not bully at all? Not to mention she throws cigarette cartons and plastic bags at her employees because she thinks its funny, when Im surprised she never grew out of that.This very same lady also had me stay in the customer service box for an 8 hour straight shift. Please let me reiterate: EIGHT. HOURS. Of standing in one spot, being a cashier, not allowed to move or leave the area. That is inhumane to treat a person like that. She also made sure I was the first person she called to have me cover for a coworker she favored, or herself. She frequently brought associates aside just to yell at them and nitpick everything they did wrong, including me. One of my co-workers even said she had to clock out super late because she was getting yelled at. I call that poor management.I had also went through a rough time in my life where I was battling depression for a LONG time. The job environmemt didnt help, and though it was hard I still tried to go to work and battle through it all while holding down a job. Another woman, who was a shift leader here, she constantly spoke badly of me, always complaining you should just leave!, and even threw plastic bags at me while pretending to cry, as a mockery of me and my current state of major depression. She had some grudge against me and Ill never understand why. Im just appalled that someone, who has challenges they face in their own personal life, would have zero empathy at all like that.I dont get how those people just have no empathy like that. I dont get how they could just bully each other, and call me these terrible names such as crazy and mentally insane like, lmao you cant be serious right now? Is this a joke?? A little white girl like me is crazy? Im still wondering what the heck I even did to be bullied like this and called such horrible names.A company that represents itself with friendliness and respect should have their workers feel the same way. I cannot believe how much verbal bullying, name calling, and exclusion I had to deal with here. I feel the Hannaford store really needs to do something about this bullying problem in their work culture. Because until then, I would never work here again, let alone ever shop here again, and I recommend others to just find employment somewhere else, plenty of other jobs out there that arent anywhere near like this. I just wish I had an apology at least, but I never even got one.

Ro
Review №91

Very clean store. Produce, bakery & meat department always well stocked. Staff very pleasant

To
Review №92

Always fresh lots of organic and support local farmers

Pe
Review №93

Always nice and clean - very fresh fruits and produce, and meats looks really nice

De
Review №94

Small store but always have what I need.

Za
Review №95

Great people, the front end staff are very nice and know where things are in the store.

Vi
Review №96

Right in and out hust the way I like it.

De
Review №97

Love that its close to home with fresh produce and great prices! I returned some bad chicken and was pleasantly surprised that I received double my money back which I was told is their normal procedure.

Ta
Review №98

I love my hometown Hannaford. Everyone is helpful and I always get to see my favorite people there.

Gr
Review №99

This Hannaford is always clean and organized. The staff is very very friendly and always helpful.

Ka
Review №100

Always great customer service! Alot of choice selections. Very fast checkout!

Information
28 Photos
100 Comments
4.4 Rating
  • Address:23 Snell Hill Rd, Turner, ME 04282, United States
  • Site:https://hannaford.com/locations/turner-hannaford-21170
  • Phone:+1 207-225-5140
Categories
  • Grocery store
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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