Had an absolutely wonderful experience. The staff is friendly and knowledgeable and they did a tremendous job. I highly recommend to any musicians or music lovers in the area. Great job all around.
Will is a great teacher. I just bought my first electric from here. Love it
What an amazing place! Visiting from California I missed my ukulele at home. They made the buying process short and sweet. It’s like they knew me for years! I walked in and just after a few questions from the nice young gentleman he knew just what I wanted. Found a great ukulele that just spoke to me! Great prices and amazing customer service. Walked out feeling so happy and satisfied without breaking the bank.
The guy with the Motörhead shirt helped me out a lot!! Sorry I didn’t catch his name but of the two guys I saw there he helped me pick the proper strings for an old guitar I drudged out of the basement. No need for a guitar center when y’all in Tuscaloosa can see these guys’ they are truly an amazing shop. Thanks again and will keep shopping here everytime I visit my family in T town!
Great guys, and the prices are good. Easy to get in and out of also.
Very knowledgeable and helpful staff.
So great, love the service and the products
The guys at The Guitar Gallery are great! The customer service is second to none! They are always very helpful and extremely knowledgeable. They have more than earned my business.
Great customer service. Very knowledgeable staff that doesnt try to pressure up-sells to you. Also very friendly.
My experience in buying a guitar could not have been better. Quality choices and expert service. Thank you!
I bought a nice squire or mexican start there a while back and they sold it to me for a resonable price
One of my favorite guitar stores ever. Have a wide variety of guitars to choose, ranging from budget to high-end. Good effects pedal selection. Good amp selection. My favorite thing about this place is that every now and then, you can expect a gem. Something that stands out even among the super high quality Gibson or Taylor guitars. This doesnt apply to only guitars either. Their pedal selection will sometimes have a new addition that youd be incredibly lucky to find anywhere! Highly recommend this store to anyone who is in need of new guitars/guitar gear.
Super friendly staff and incredibly helpful knowledge!
I buy all my vinyl there and I bought three bass guitars there
Nice selection, Great customer service, best guitar tech in town. Highly recommend.
Great selection and even a better staff. They provide amazing tech work on guitars and basses and can accommodate the needs of seasoned players as well as beginners. Dont go anywhere else.
Great selection of records. Really LOVE how they clean them before selling. Friendly, helpful staff. Great stop for used records.They also sell guitars.
Didnt have what I needed or wanted I guess i shouldnt be so harsh it being Virus season but still..
Guitar Gallery is just awesome! Their staff is probably the best Ive seen in a guitar shop. Theyre so, so helpful and knowledgeable, and they are always happy to offer assistance, which really doesnt seem common in music stores, anymore. Plus, they carry some seriously cool guitars, like Nash and Reverend, that you usually wouldnt be able to find in smaller markets.
Horrible I wasnt even allowed to approach the merchandise cases where I could see the items on display.
I had my daddys Epiphone serviced at Guitar Gallery. Turnaround was quicker than quoted. Rates are also considerably less than Eat My Beats. They also sold me a hard case at an awesome deal. Wonderful staff! Ill be back!
Excellent service from the Guitar tech at Guitar Gallery as always and very fair and extremely competitive rates! Great locally owned guitar and music store!
Made an exception to fill my order. Needed a saddle shaved down a bit and they decided they werent too busy to do it right then and there. Friendly staff that enjoys their work. 5 stars!
Great selection of instruments, amps, accessories and vinyls. Although, the older manager (I think owner actually) with the shortish gray hair is usually rude, not very easy to talk to/work with, and doesnt seem to know much (or care to answer questions) about their items. So Id just plain ask someone else for help. But I will say that every other staff member there has always treated me well and has been very knowledgeable. Cool vibe most of the time.Theres another place called Tuscaloosa Music Service that just moved across the street. They dont have as good of a selection of new instruments, but they usually have some great used instruments there. And the guys there are incredibly comfortable to talk to, and have been kind to me every time Ive been there. I would definitely recommend TMS over Guitar Gallery any day of the week.
I always go here to check out their inventory and to get guitar work done. Jeff is a great guitar tech, his turnaround time is quick and his work is always quality and Ive never seen lower prices. Their inventory is usually vintage or limited edition items on consignment, always sad to hear when I missed out on a gem that came through.
I love this place. Theyre real musicians that actually want to help you. Its not the type of place where they breathe down your neck and pressure you into buying something. They want you to find exactly what youre looking for and if they dont have it theyll order it for you or wish you luck on your hunt for the perfect guitar. Ive been to countless shops and its safe to say this is the most comfortable one with the best staff. And they have a really cool unique inventory. Everything from top of the line boutique amps and guitars to beginner equipment and countless accessories. I havent had any repairs done yet but im gonna be getting some pick-up wiring checked out soon and its safe to say that I trust these guys with it.
Best store in tuscsloosa! I usually just get strings, pics, etc there, but the guys are always helpful
Great place to shop for gear or records from some of the nicest and most helpful folks in the business. Some guitar shop or record shop workers have a chip on their shoulders or disdain for customers...not here. Friendly, helpful, and honest people selling quality gear.
The staff is very knowledgeable and eager to help you understand your options
Staff was very nice and helpful. They have more than just guitars they have all music supplies.
Great guys, great store, lots of experience, & they also sell vinyl. I have stopped going to Bham for set up, etc., because Jeff is so good. If they dont have something, they can order it for you. They are a small store - the tryout area for electric guitar can really only accommodate ~ 2 people, but the used stock is generally very good and well priced, competitive. Generally a good selection of 2-700.00 guitars used, and a smaller selection of higher-quality used guitars. Good amp selection also. The guys who work there are generally excellent musicians, and very knowledgeable. Its a real music store, the kind I grew up with. The only con I can think of is that they are smallish - I wish they would build on the addition of a large room to the building they currently occupy for more room, they could easily fill it with stock and double their business, I am sure. Tuscaloosa loves these guys, Best Buy tried to compete briefly and were completely knocked out of the market by GG.Bottom line is they have figured out what a music store can offer - locally - to differentiate themselves from the pack, and that is customer service. They do it better than anyone I have visited. within 50 miles. Prices are good, and service is fantastic.
Great staff, solid selection, and excellent prices. Received the best guitar/bass setups and repairs of any shop Ive visited. Would recommend Guitar Gallery to anyone looking to buy guitars, amps, effects, accessories, or vinyl as well as anyone looking for quality professional instrument service and repairs.
If youre having any kind of issue with your guitar....electronics or adjustments, just ask for Jeff. Hes the best technician and repairman I know. Hes stays on the job until its done right. Reasonable rates too!!!
Been shoppingbthere for years, great staff and awesome repairshop
Very knowledgeable,courteous and helpful employees.
The guys were helpful and friendly
Great guitar and record store. Always go out of my way to go when I visit Tuscaloosa. Great service and great, updated selection for reasonable prices.
I recently bought an amp and had a pickup installed at the Tuscaloosa location. Great service from Brantley, Jameson, Marlie, Jeff, and everyone else I came in contact with. Ill definitely do business with them again!
I have bought guitars, strings, tuners and lessons here and have been pleased with every interaction with the shop. However, the best part of my experience at the Guitar Gallery has been the customer service. They always are patient with me while I ask a hundred questions. I highly recommend the Guitar Gallery
Graat people, good atmosphere. The people know what theyre talking about and theyll genuinely do their bests to help you walk out satisfied
Tried to give a used bass with a part of a fret missing
I dont know how the other reviewer came to their opinion, but mine has been the exact opposite. I have shopped at Guitar Gallery for over ten years now and have always received the best prices and services. Yes it is true that their selection of new guitars can be limited, but they have an amazing amount of quality used pieces and vintage gear. Also the owners Dan and Scott can get any new guitar in store if they dont currently have it on the floor and will often order it and beat internet pricing. Very cozy feel to the place, they dont hassle you about trying guitars out, and they are very informed about the gear they have in stock. Jeff is also a great guy to bring your axe in for repair or a setup. I couldnt recommend a better shop in Tuscaloosa.
Great place, some stuff priced little high, but they do have some great stuff. Check them out if you are a music buff
Great service. Bought guitar strings beautiful guitars inside for sale and they give lessons
This is a great place. Im not the best guitar player but these guys are always friendly and helpful. They are the first place I go whenever I need anything related to music.
Great place! Ive been coming here for years. Great people and amazing service
Great service. Great selection. Very helpful
Agree with Brandon. My experience has only been positive. Great prices, great service and good value. The viewer that rated this store as unsatisfactory must not bave been totally awake when they wrote it.
Professional, knowledgeable yet laid back. Highly recommended to anyone in the area looking to service or buy their guitar!
Awesome people so friendly and knowledgeable. I needed picks and a capo for my guitar. I was out in under 5 minutes!
Always friendly and take time to listen to help you find what you want.
My favorite locally owned guitar shop! Always helpful, knowledgeable and awesome guitars!
Nice personnel whenever to go in there and they went out of their way to fix a small guitar, that was missing parts, for my little girl.Also referred to me and man that could help fix my violin.
Night before the big talent show, I broke a string. they replaced it within three minutes.very nice service. quick and diligent.
Patience and hospitality. Can not ask for any more than that. Thanks to Dan and Jamison for helping pick a nice axe!!!
Im taking Bari Uke lessons here. I highly recommend the entire staff for their knowledge of musical instruments as well as their hospitality.
Friendly staff, great gear selection.
Everyone was so nice and very helpful. Couldnt ask for better service
They have everything you need and the employees are really nice
Best little home grown guitar shop Ive been in. Knowledgeable staff, cool vibe.
Quality instruments at great prices. Nice people
Locally owned guitar shop with a fine assortment of instruments. Also sells used and new vinyl records.
Good selection of guitars
Great guitar shop. Friendly and professional services.
Always find something different here
These guys are so super friendly and so helpful to novice musicians such as myself.
Great deals on prestige guitars!
Great service, friendly knowledgeable staff and always a great deal to be had.
Knowledgeable staff. Good guitar selection
They are very nice and helpful. Will do business with them again.
Brantley is a helpful fellow, and he is a boss when it comes to music!
Good place to get your guitar gear from etc.
Wide selection of guitars and very helpful staff
Great shop with outstanding customer service. I would definitely recommend shopping there.
Good cozy shop with all guitar essentials
Ive bought every guitar that Ive ever bought and owned from here except my grandfathers guitar Ive used this store for about 6 years and I love this shop its amazing rhe have a decent selection for the sized store it is but they also some drum stuff and other instruments besides guitars and they have records in the back room where some are old but in great condition all their products are in great condition and they give the best hospitality and advice for how to take care of your guitar to the best strings for a certain guitar theyre all great guys and although their selection is a bit small they are connected with gibson fender and epiphone so they can order directly from the factories and have a guitar that you want delivered fresh off the product line of your favorite guitar dealers all in all they are great guys who run a great shop with great quality and great prices!!!
Great store run by a bunch of great folks.
Great staff and inventory, totally recommend!
Small selection, great staff
Very helpful, very knowledgeable
Cool place and great dudes
Always nice and helpful.
Great friendly staff
Helpful and friendly
Place is awesome!
Amazing
Try the spinach dip its amazinfg
Knowledgeable
Great experience,
Guitars, Repairs and Records