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Mountain View Tire & Service Inc.
135 S Prospect Ave, Tustin, CA 92780, United States
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Mountain View Tire & Service Inc.
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Do
Review №1

I have gone to this shop for years and have always been happy with their service.... NOT ANY MORE! I took my vehicle in for an oil filter and oil change and they informed me that my tires were worn and needed to be replaced. They had put that set on. When they pulled the paperwork, we found out that it was 10,000 miles ago (on a minivan- not a high performance vehicle). Their explanation was that they didnt realize it was a modified van (for a wheelchair) and weighed more so bigger tires should have been used. Their mistake is my problem. They were willing to give me a discount of $250 on a new set, but of course advised me that I needed new struts, alignment, brake fluid now (in other words lets jack the price up to make up for their discount). Cant trust them on the tires, why would I trust them on the repairs? Find a new repair place!!

Se
Review №2

If you are looking for someone to work on vehicle, you quest is done! The folks at Mountain View Tire are AMAZING!!!! Super Friendly staff that will assist you with all of your vehicles needs.

St
Review №3

Great, friendly experience. Both Robert and Francisco are very accommodating and knowledgeable. Will definitely continue to bring our cars back to them for service.

Ma
Review №4

Excellent Service!!! Shout out to Michael Vasquez who took care of me ASAP after waiting 2 hours at BIG-O Tires across the street. I am new to the area; but have made this place my neighborhood mechanic tires store. Very grateful - customers here are all happy too:))

Ji
Review №5

A while ago brought in my car for a repair when I needed it. Service was great, the person to I spoke communicated well. The price was fair for parts and labor.Called again for oil change, I was quoted $99 by a different staff. Wow. $99 for a simple oil change and not even any repairs. I guess this place doesnt really service your typical oil change, but they do specialize in repairs. I would suggest if oil change is what you need, do go elsewhere.

Sy
Review №6

Found my new go to automotive place. I love my vehicles and I want my mechanic to treat them as such. The team here are awesome and they do a great job

Sh
Review №7

Five stars does not even begin to show my appreciation and gratitude for the terrific job these guys perform!!!The wait was a bit long but when some does over the top exceptional work, the wait is well worth it!!!After four new tires, two new rotors, new brakes and an alignment my car is performing better than it ever has!!!

jo
Review №8

Had to take the car in for some work, MVT has been my place to go, walked in and theres Mike, from my old store in Long Beach!!! Great to see him.

Mr
Review №9

This shop is the best. These guys wont lie to you like some other shops. Im never going to a pepboys again.

El
Review №10

I went there for oil change when there was no one in front or behind me. But the guy at the front desk said it would take 2 hours just for oil change without any explanation.But after w hours, I am still here again without any explanation or apology. & some people who came in after me left before me. This will be my last visit here. They at least should give an explanation why its delayed,but they didnt.

co
Review №11

They gave me a laundry list of items needing repair (I expect this from all mechanics). However, one of the repairs was related to wear on tires and needing new struts.I am not an expert but upon my inspection I dont believe they were being honest. I dont see any cupped or scalloped dips on my tires.I will get a second opinion and this issue and modify this post accordingly but my trust is broken for now.Edit: I got a second opinion. I do not have any strut issues. Sadly, as advisers Ive lost faith in their recommendations. I get the need for sales and business but honestly etc should be of higher value to gain return customers.

Jo
Review №12

Treated me real nice and fixed my Jeep

Ri
Review №13

The guys are very nice and friendly.

Mi
Review №14

Amazing service here. I’m a terrible planner, and they’re always able to get my car in at the last minute (whether for oil change, flat tire, whatever). Great customer service, everyone is genuinely friendly and helpful.

Er
Review №15

Great and honest service. Had a friend get a flat tire and was near by this location. She was helped by Michael and he identified, that her tire light came on because the tire pressure hadn’t been checked in a while. He filled up the tires to the appropriate amount and send her on her way. Thank you!!

St
Review №16

Brought my car here to get new tires (bought somewhere else) mounted and balanced 3 years ago and had great service. Just brought it in because one tire had a slow leak. Called ahead to let them know i was coming, they took it back and patched the puncture at no charge. The guy there was nice (forgot his name, woops) and was taken care of right away. Definitely recommend the place for great service and customer care.

an
Review №17

Always the best in the business. Always willing to help out

Sa
Review №18

I had a flat and a guy switched it out. So gratefull to have someone help in a timely matter !! Thank you so much !

Al
Review №19

Pete and the crew at Mountain View are amazing! I have brought my car in for regular maintenance and repairs here a few times and they always go above and beyond. The work is a great value and their parts and labor warranty gives me peace of mind. I recommend this shop to literally everyone I know.

Sa
Review №20

Pete is so helpful and takes good care of my car. strongly recommend!

jo
Review №21

Robert is amazing!! Good man! Thanks Robert !!

Ja
Review №22

Pete was great! I like the fact that he has integrity and really did vus best to help me today. I appreciate a business that is more interested in keeping your business than just making money and send you on your way.

Er
Review №23

Freaking THANK YOU SO MUCH to the team at Mountain View for not bringing me an $800 estimate bill for a dang oil change like every other place. 50 dollars, in and out, no jacking me around and telling me everything is wrong with my car and Im going to die if I drive it just because Im a woman and dont know any better. I feel respected and listened to here. Peter was awesome. Thank you guys!

Sh
Review №24

I always went to the dealer but just cant afford it anymore.So I tried this place. Got everything doneFor half the price of the dealer.They finished my car earlier than promised.They gave me a ride home.They are very honest and do excellentWork.This is my new place to take my car.I wish I tried them sooner.I came here because of the good reviewsAnd Im glad I did.

Jo
Review №25

Good service. Fast turnaround!

Ga
Review №26

Very honest and friendly business to have your care taken car for. Ask for Robert he is the best!

Se
Review №27

They were awesome. Took care of me with truth and complete honestly. Kuros too them all !!👍

Fa
Review №28

Pete and the rest of the guys are very nice and kind. They always take care of my car.

Mi
Review №29

This place rocks. Aj is one of the most honest people in the business. I bring him all my cars. He’s an expert on air conditioning repair as well

Gu
Review №30

Had my brakes replaced, front and back. The crew is very professional, and Robert just made the experience great. He is very friendly, knowledgeable and trustworthy. Will definitely be coming back in the future

Ba
Review №31

Had trouble with overhead lights in my moms car. Robert looked at it and fixed it in a couple of minutes. Very nice person to deal to

Ka
Review №32

Everyone was helpful and explained everything well. The service was just awesome. Ill definitely come back here.

Br
Review №33

Finding an honest mechanic seems like an impossibility these days. Well, look no further. AJ and the crew at Mountain View Tire and Auto may not be the least expensive in town, but they will tell you exactly how it is without even the slightest hint of an upsell. I dropped a vehicle off late Sunday with some questionable suspension issues. How many shops are even open on Sunday, right? By Monday afternoon they had identified the cause, discussed what they suggested be done and got all the work accomplished...for LESS than originally quoted. These folks know what theyre doing and get it done right for a reasonable cost. I give them my highest recommendation 👍

Ka
Review №34

I had a good experience. The guys were nice and clear about what they were going to do with my car, and the service was done in a prompt manner. Also, the cost was very reasonable. Thanks so much! Ill be back! Karyn

Ga
Review №35

Love the folks there at Mountain View! They are super helpful very accommodating. The wait time never is very long, and they always remember you. Prices can be steep at times but you get what you pay for! Quality!

m
Review №36

Highly recommended

an
Review №37

Clean, nice staff

Br
Review №38

The guys were very friendly knowledgeable and cheaper than most other places

Lu
Review №39

I worked here

Ch
Review №40

Knowledge mechanics and super friendly, courtesy staff. I highly recommend it for tires, and service! BTW, the new manger is 100%

St
Review №41

Very honest and talented at repairing cars. I highly recommend going to this garage as service is always excellent. They are extremely knowledgeable.

Mr
Review №42

Absolutely stellar service. Great pricing. Robert is the best mechanic and father. Im will always go to Mountain View.

Ma
Review №43

Ive been a loyal customer of Mountain View Goodyear for over 15 years AJ Steven Pete wonderful wonderful crew theyve taken such good care of my car my husbands car my fathers car my sisters car and co-workers and friends and family that I have told them to go there that they care about the people need some repairs concerns and costs they are such a fantastic group of guys and so welcoming and friendly in always smiling always happy a kind word. Anytime I need to bring my car in for any reason if its just to check the air on the tire are fluids for the car I will continue to be a loyal customer thank you guys for being Who You Are your integrity showing that you care.Sincerely,Mary Poolaw

Gi
Review №44

These guys were awesome. Customer service was great they were really fast in getting my tire on and off my vehicle. I would recommend this place to anyone.

Ly
Review №45

They provide good service, professional repairs, and care about their customers.

Co
Review №46

I have depended on these guys to take care of my car for the past eight years, and their service and attention to detail continues to be amazing. I trust them and would go no where else. Many thanks to the employees of Mountain View Goodyear Tire and Auto. You deserve 10 stars.

Ma
Review №47

Great customer service. Fair pricing and fast service. We take both of our vehicles for service here and have been doing so for over 10 years.

De
Review №48

Pete is wonderful, he makes sure everything is explained to you. He cares for the customers and makes you feel like family💙

Ma
Review №49

Been going there for years AJ and Pete are the best if you need a set of affordable tires brakes or oil changes go talk to AJ or Pete excellent customer service true professionals working on your vehicle

Me
Review №50

The Mountain View store has always been excellent. Ive gone in there multiple times for different services on different cars and the customer service has always been amazing. Theyve given me the lowest prices and they treat you with respect. I will continue going there and I definitely recommend their services.

Ja
Review №51

I wont come back here again. I came in for my brakes. Upon them working on my car they reported a slice in the tire. The slice is nothing like a crack or slice made by wear and tear. It looks so clean and precise.

Mi
Review №52

I called the place to get an estimate on a 4 set of new tires; they told me I was looking at 600-650$ work order.so I drove over to get the work done; While they were working on my car they told me they had to do an alignment because they were installing new tires for an extra 80$. At that point I was annoyed because they should include everything from the get go. It gets even better; when I got my final invoice it was over 900$.They failed to mention all the fees.That should be nice to disclose all the charges that comes with the work such as 10$ charge per tired??? they charged for air!! Ok at that point I had no choice but to pay for the work done since the tires were installed already.A couple of days ago I took a friend for an oil change they told him he needed to replace front tires for only 300$; and here we go again, After I asked for a real invoice with fees and all the Charges they fail to mention, they came up with a total of 550$ there is a big difference between those two amounts, don’t get me wrong I like the place, the stuff, and Steve the manager is really nice I just HATE the way they do business; I think is just wrong.

Mi
Review №53

These guys are great! Always happy to check tire pressure & pull the occasional nail. I will always buy my tires from Mountain View.

Je
Review №54

Steven, AJ and the rest of the team are fantastic! Their customer service is spot on. They do great work and I never feel like they are taking advantage of us. I have referred many friends and associates to them as well!

Jo
Review №55

Very nice guys there and i always het great service there, honest and trustworthy

Ro
Review №56

Excellent service with reasonable prices. Great crew!

Xo
Review №57

I had a nail in one of my tires and I went there for repair. The first thing the guy said was that my tread was low and I needed my tires replaced. I only have 30k miles on my car, and the tires are top of the line, Ive rotated them accordingly, and I drive mostly surface streets. He was very, very pushy about buying tires, and kept pushing the financing option. He said they could not legally repair because the tread was too low. I went to another legitmate, well known tire place in the area, for which I was told the tread was perfectly fine, and it would be a waste to replace them, and then they fixed my tire. Basically, if you are a woman, do not go here. They are trying to rip you off.

ca
Review №58

The staff were efficient, honest and friendly! The car was finished when promised. Couldnt ask for better!

Ro
Review №59

They are very proffessional, friendly & most of all honest. :)

Ca
Review №60

Always take care of my car needs. Highly recommended.

Ad
Review №61

The guys are great, very good attitude and professionals, I got a tire fixed in no time. Thank you !

Ad
Review №62

My tire had been leaking very slowly so i took it in here, they were somewhat new offroad tires i never had a problem with.it took them 2 hours to patch the hole in my wheel.the next day the tire was totally flat! they told me Id have to buy a new once because it sat on itself for too long. Ill never come back here again

P
Review №63

Good service...

Fa
Review №64

Pete is nice guy and everyone kind and fast service

Je
Review №65

These guys are always honest with me and have never sold me stuff I dont need. Reasonable pricing too!

Jo
Review №66

Great people to service your car needs. I have been taking my car to this location for over 10 years, never had a bad experience in this place. Please judge for yourself..

Ha
Review №67

Very good attitude and professional services. Highly recommended.

Ja
Review №68

Theyre honest here and do pretty good work at reasonable prices.

Ne
Review №69

Good service, good mechanics; not cheap.

Fr
Review №70

These guys rock! I was a block away in an RV Park and was moving to Missouri. I needed new tires on a 5th wheel traile and a boat trailer. They came out and pulled the old tires, mounted new ones an reinstalled them on site. Wow what service. I was able to start my trip on time and made it to Missouri without a hitch. Thanks

An
Review №71

Okok where do i start. they scammed us $565.28 to repair my truck. they charged us 90 dollars for inspection. keep in mind i live 2 hours away in panorama city. and i needed my truck to be fixed for work. it took them 2 days to do absolutely nothing. i was with my son at the time and we were about to go back home and because they did nothing to my truck it broke down right before we entered the 5 freeway. and if it didnt break down before we entered the freeway. we couldve been going 80 on the freeway and then it couldve stopped the cars behind me wouldve hit my bumper and that would have ended worse than my day was. we tried taking the car back to the dealer before they closed. and we asked for a refund and the manager did absolutely nothing. we ended up getting an uber and going back home. :( i gave away more than 500 dollars for nothing. so please do yourself a favor and dont go there.

Cr
Review №72

These guys will rip you off. Always oversell. Recently puchased a tire from them that came with a 30,000 mi warranty. It had been driven on less than a thousand miles and developed a bubble. They want me to buy a new one. They said the warranty doesnt apply since I did not purchase an extended warranty. Stay away from this place.

Ke
Review №73

Really know their stuff, especially with off road. Job came out to $500 below estimate.

Da
Review №74

Expedient service, courteous staff, very efficient

Lu
Review №75

Quick service and great hours. Your classic neighborhood auto shop.

da
Review №76

Amazing service with exceptional communication for their customers.

De
Review №77

We get all our tires here and have work done on our cars.

El
Review №78

They replaced my tire. It cost $35.

La
Review №79

Excellent service, real legit trust worthy people

Gr
Review №80

Good place for a oil change

Ru
Review №81

Great service

Jo
Review №82

Always great service.

Ba
Review №83

Very professional

Kr
Review №84

Service was faster than expected.

Lu
Review №85

Owner is never here and cannot be reached

Da
Review №86

Honest. Fast. Schedule accommodating.

Jo
Review №87

It is the best service fast and very friendly.

Jo
Review №88

I have been serving my cars for years

Information
34 Photos
88 Comments
4.5 Rating
  • Address:135 S Prospect Ave, Tustin, CA 92780, United States
  • Site:http://mountainviewtire.com/
  • Phone:+1 877-872-0144
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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