My experience has been positive. The staff is prompt and acts with professionalism. Dr Cullota is very good and always explains the procedure in advance.
I was seen by Dr. Boeckmann who said she would put in an order for an MRA. I called her office in Tustin 4 times within a 12 day span to find out where I needed to go but cant get an answer. On the third attempt, I was promised by the office person that she would call me back with an answer on Monday but that never happened. Today is Wednesday and I still have not received a call. So, I called them back today, was placed on hold for 5 minutes, and the call was disconnected. I give up. I canceled my follow-up appointment and will look for another Dr.
Not up to mark!I have visited for eye check up at Tustin location. After check up, I asked either there is any co-pay? They checked and confirmed no co-pay, my insurance will pay. After 1 month they sent bill, I called on number which mentioned in Bill and Paid bill. Somehow its not updated in to their system and after few months again they are sending bill. I hate to follow up, not expecting this kind of service, will not use again and not recommend to anyone. RESPONSE FROM SUPPORT TEAM IS RIDICULOUS. NEVER EVER NOT EVER WILL USE IT AGAIN
3weeks ago, Dr Boeckman removed Cataracts from my right eye. My right eye has shown loads of improvement since this procedure. Can’t wait to repair my left eye, as well. Today I scheduled the left eye repair w/Dr Boeckman for Oct 1. My vision had degraded dramatically over the past years & soon Dr Boeckman will have me seeing like I did as a boy. I only wish I had found Aquity Eye Group sooner. It had gotten so that I was continually bumping into doorways, walls, tables, everything due to the loss of my peripheral vision. I’ve regained my peripheral in the right eye already.i have already referred a couple friends to Acuity Eye Group. I know They’ll not be disappointed. Wonderful, Friendly & lighthearted Staff. I’ve enjoyed the entire experience. On a 1-10 scoring system, easily Acuity deserves a 10, all the way.
Very great gentle doctor and staff dr culotta the best
This is a nice office and the girls who work there are very polite. The girl that takes your temp and checks you in she likes the color turquoise she is very friendly and a good choice for first time there. I give them a eight overall and her a nine 😇
Dr. Boeckmann is awesome. She seems genuine like she really cares about her patients well being. She doesnt rush her patients out she take time to actually listen to what they say. Only rated 4 stars because of how his the place is.
My PCP recommended that I see an Ophthalmologist for a check-up. I hadnt been to one in about 10 years. I selected Acuity Eye Group in Tustin simply because they took my insurance and it was close by. But the truth is, I had a wonderful experience. Communication was great leading up to the appointment. The check-in process went smoothly. I was called to the back by Miesha (not sure I am spelling her name correctly). She immediately made me feel at ease and she performed all of the up front exam work (drops, images, vision testing, etc.) with precision, while making me feel very comfortable. From there I met with Dr. Boeckmann who performed a detailed exam, reviewed my eye images, explained the condition of my eyes to me, and we discussed my options for future vision improvement. She was clear, made things easy for me to understand, and I felt like I was being treated like a family member. Dr. Boeckmann was personable, trustworthy, and made me feel like she really cared. I am sure that she does this with all of her patients. If you are at all hesitant about see an eye doctor, as I was, I strongly recommend Acuity Eye Group in Tustin and Dr. Boeckmann. Easing your anxiety is one of their specialties!
I had the best experience. First class front office, the Doctor knows what hes doing, I would definitely recomend it to my family and friends.
Dr. Jessica B. was wonderful the staff was great everybody was helpful and informative.. great place to go for great care!
The employees are so awesome. They take good care of their patience.
My first time. Multiple workers to help speed up the process. One takes you for one test then places you back in the waiting room, then the next person takes you back for another test until you see the doctor. You will not be waiting long. Dislike you need a key for the restroom. Dislike they have you fill out paperwork and then ask you the same questions instead of reading the paperwork they just made u fill out.
The staff working the front office, are polite and helpful. The Doctor is very nice and explains, what she is doing and looking for. My brother is happy with this doctor.
It’s always satisfying to have a check up with Dr Boeckmann in her clinic. No need to wait long. They’re prompt, courteous and professional. Dr Boeckmann has a very high aptitude in her field, cheerful and beautiful inside and out.
Do we good doctor every nice respectful and so are all the nurses and other employees so if you looking for a doctor I suggest you go to this one thank you
I have been a patient of Dr Boeckmann for several years now. She is professional and very knowledgable.
From the moment I walked in, I knew I was in good hands. The eye exam process was very systematic and everybody was cordially polite. I was out of there in no time. Well Done! Highly recommend.
Thanks for Your wonderful service!Youre so loving supportive and patience with my 99 years old mother.I highly recommend you. Youre the best of all the eye clinics or eye doctors We have seen before. Dr. COLADA Youre Awesome., and the best. YOU really made the greatest job with my Mother, She wants to go back ASAP.THANKS TO ALL OF YOU.💕 ACUITY EYE GROUP & RETINA INSTITUTE.
Very professional people, kind and very understanding. Im having injections in my eye to remove a blood clot. I dont find the procedure comfortable, but the Doctors make sure it is done with the lest amount of tumour for this needle phobic while as possible.
Dr Jessica Boeckman has served our Opthalogic medical needs for almost three years. Her approach to our care has been excellent. She is methodical in her exam & takes the time necessary to explain our status. She has made us so comfortable in her care that we actually look forward to our next visit. I can comfortably recommend her for your eye care.
I appreciate your professionalisim your thoughtfulness and kindness.
I am so glad I was sent to the California Retnta Institute for treatment.They are professional and sincere. Thanks.
When I called this place to make an appointment I explained that I want to get eyeglasses and please make sure about my insurance and they confirmed that I can get the eye glasses for free and gave me an appointment for 2 weeks after. But When I went there they did a lot of different exams which I had recently done with another doctor and at the end they told me you have to pay for your eyeglasses and insurance doesn’t cover it. I spent 3 hours going there with 2 kids with no results inly because of lacking the information by the person who makes appointment and when I complained she just said sorry. Is that enough??
A little frustrated about waiting 40 mins. for appointment to start.....but staff was very friendly!
I highly reccomend Dr. Boeckmann! It was instant rapport and confidence from the minute we met. She gives you all the information and options.. so you can make the most educated choice in your care.
Both me and my son saw doctor Chew. The ladies at the front were very friendly, patient and professional as was the doctor. They didnt hesitate to answer any questions I had and I felt I was in good hands here. Thank you for your hard work.
Excellent Professional Service all around. Staff very knowledgeable and I felt very comfortable for my first visit.
Dr. Culotta. Immediately saved my vision in my right eye. Am eternally grateful. The staff are attentive and kind. Especially Ashley! Ill be telling all my friends and family about. Retna Eye Institute!
It was very bad experience with Acuity eye group . After i called them and gave them all the information to scudual appointment and confirmed and waiting for more than week then i shocked that there was nothing on their system for my appointment in the day of my appointment. They wanna reschedule again for another appointment but I dont, because i dont trust them any more . They wasted my time and affect on my eye negatively. They have to fix and reform scudual calling system and dont waste patient time .
This place gives the DMV a run for its money. Two hours twenty minutes just to see the doctor. Everyone was friendly, but when you have a child waiting it ruins everything.
Great service, very professional staff. Dr Culotta is great. I feel at ease when recieving eye injections. I have been coming here for several years now and the service has remained the same....Top Notch!
VERYPleased so far. Very personable and HAPPY
Love Dr.. Boeckmann. She was able to fix a surgery another doctor messed up brain lasik. I can see!!!!
They never fruckend call me i call for a appointment and the operator never call back 4 months later
Dr was very nice and explained everything to me. I had a great experience.
I booked an appointment for my dad with Dr Broekmann only to have it cancelled the day before, was told she wasnt doing surgeries any more and had to call again to reschedule then I got another appointment with the same doctor two weeks later and was told she was still doing surgeries only to have cancelled one day before!WHATS GOING ON WITH YOUR SCHEDULING???
Had an appointment to see an ophthalmologist here and had a grest experience. The staff was professional and courteous and the doctor was extremely knowledgeable and did a good job of explaining what was happening with my eye.
All in the office were very nice and professional as well
Everyone is very professional and polite, great place.
My Retina Specialist I Go Every 6 Months
Excellent service!
Terrible front desk service
Dr. Boeckmann treated me very well, I am very happy with the service and the clinic staff. Thank you, I recommend it, because you feel good, very clean, very good environment.