This great company had our cars in good shape including ordering parts before other companies could have started working on them. Their prices were reasonable their demeanor professional, and their communication excellent.Would definitely recommend!
Best auto shop in the area, by far! Work is always done quickly and correctly, the first time around. So glad to have found these guys!
I’d been unknowingly subjecting my children to rear AC that was stuck on heat for two miserable summers! Thank goodness for Logan and his team at Addicted to Auto! He found the problem quickly and fixed it. Road trips are so much better now! 🤣 thank you thank you!!!
As always a great experience!! Kept in great contact through our whole “ordeal” (dealing with a vehicle warranty claim, that wanted to fight). Always in my corner and had my back! Thanks again guys!!
I do NOT take my vehicles anywhere else! Logan, Joe, and the crew at Addicted To Auto are awesome at what they do! Highly recommend 💯👍🏻
Logan Ballard; family man, integrity, passion, local, honest, get to know Logan and you’ll know his work. Addicted to Auto does and says it all.
I scheduled time off of work to have my vehicle repaired at this location for a known issue that was explained to the gentleman that answered the phone. I stated the details of the repair during our call and got a price.On the scheduled date of repairs I show up and was told they looked up the wrong repair when you called in, its actually going to be $200 more.I can understand a small discrepancy but a 28% increase in price from the quoted job to the correct price, thats ridiculous.
This complaint regards attempted theft of property, and harmful and dishonest business practices. On June 17, 2021 I requested a vehicle tow through AAA to bring my overheating vehicle to an auto repair shop in Twin Falls, ID. The auto shop, Addicted to Auto” diagnosed my vehicle and quoted me for a blown head gasket for my Subaru forester. I accepted, then left for Boise with the estimated time for completion being Tuesday June 22nd. I received a call that Monday that they were not ready but rather had found other problems such as cracked cylinders, in addition to having stripped out the tensioner for my timing belt. Pressing them for a quote, I realized their estimated repairs would be more than my vehicle was worth. I called them the following morning and informed them that I would most likely total my vehicle, and that I would be by later that day to tow it from their shop. Upon arrival I was informed by Joe that everything had been put back in my vehicle ready for towing except for the cylinders which Logan had asked if I wanted, and I had declined since he informed me that they were not usable. I paid them for their disassembly, but before I left the shop I checked under the hood of my car to find that they had stripped my vehicle under the hood of everything they had deemed valuable. Among the pieces they had scavenged was my new, less than a week old, radiator. I reentered the shop, requested my pieces and was allowed into the back of the shop where I found the radiator and few other piles of parts. These pieces had been, as they deemed it, saved. This action was known to all the mechanics present, Joe included, for he was asked specifically regarding the pieces he had been saving, and had pointed us in the right direction. Sadly I do not recall the other mechanics names. I know Logan, who to my knowledge is the owner, was not present when I returned for my parts, so I cannot confirm his participation. After loading my parts into my vehicle and being assured repeatedly that I now had everything, I circled back around the block to park and wait for the tow truck I had requested. Having re-parked, I found one of the mechanics taking more pieces, which he had been storing in his private vehicle, and putting them into my car. My vehicle was then towed to a mechanic, whom I trust, to give me the final sentence. In his words, “it looked like someone had set a bomb off in my engine, and that parts had been extracted which had no reason to be pulled.
Shout out to the guys at Addicted to Auto for there kind and awesome service to get me back on the road Thanks again Guys your work is amazing!
This shop took such great care of us. We were stranded on our way home from vacation, addicted to auto fixed our truck and got us on our way. Their fee was completely reasonable. We sure appreciate everything you did for us. Kindness abounds. Thank you from the bottom of our hearts 💗
Joe and Logan are top notch! Had a vacuum issue and they took the time to detail exactly what was wrong and did what it took to inform me, and get me on the road back home. Very kind, professional service. I absolutely recommend you take your vehicle to these guys if it needs work or a diagnostic. Excellent service! Good guys!
They were extremely helpful and understanding. Shop hours were very fair and I’m very appreciative of their amazing service. Would recommend to everyone I know!
Great and helpful dudes. Just talk to Logan. He knows whats up!
They have given us very good service at a fair price. We have returned because we feel good about supporting this business.
Fast friendly service. Thanks guys!
I went in for a diagnostic I planned to a a half hour. They ended up keeping the truck a bit longer. They ended up not finding anything so, when I went to pay he said its free since I didnt find anything. He also told me to pass the love along to the next person.
Addicted to Auto was very quick, thorough, and had a great line of communication. I brought my car in with a misfire on cylinder 3 and a too lean on bank 1 code. Logan was very quick to diagnose the cause of the codes and my car was avaliable to be picked up the same day! Sometimes when its running now, I cant tell its on - its never ran this smooth before! Addicted to Auto is my go to shop, very grateful for the honest work and quick service
All of my cars issues were fixed on a timely manner. They addressed other potential maintenance that I needed to be aware of. Friendly staff. I can see myself doing business with them in the future.
I recently got my new truck exhaust installed by Logan and his crew. Even though the Borla kit I ordered specifically for my truck didnt have the right sized clamps, Logan went out of his way and found a way to make it work.Im completely satisfied with the services provided and I highly recommend Addicted to Auto for your vehicle needs or wants.
Super nice. Worked me in even though they were booked up. Honest and helpful. If you need your vehicle worked on this is the place. Call for an appointment. As they are busy.
Had them get my car into perfect running order and now it runs like a new car... I am so happy with the work and the price they charged me for the work! Not to mention they discount veterans as well, which is a huge plus! I will take all my car problems to them for sure!
Nice service and honesty people, the you can trust, I highly recommend them
Excellent mechanic and very reasonable pricing. He has done several jobs for me now (big and small) and I am always extremely happy. In fact I have been so happy with their work I am now addicted them working on all my cars. Logan even took the time to check with me later on to make sure the repairs were effective. He will be my mechanic for life!
Super friendly staff, was lucky a spot opened up and they got me in the very next day after I called. Prices on oil change are far better than the chain shops that always try to charge you extra for repairs you didnt request. Very happy with my experience.
Knowledgeable, Very Clean & Organized Shop. Logan is Professional, yet very approachable & friendly. Regardless of his current task, he makes time to listen to your concerns and gives you straight forward answers. Finding a good & honest mechanic is definitely worth its weight in Gold. Highly recommend him & he has my repeat business without question...
A great place, treats you right every time. Explains everything in words that you understand. Work is always done right the first time and never tries to oversell anything. I will always refer people here and continue to trust my vehicles to be serviced here.
Logan Ballard the owner of the shop is very knowledgeable and is very honest. Best prices and fastest work I found in Twin! Had my truck fixed fast and the right way 3 times now and was surprised the bill was fairly cheap everytime! This last time was on Friday at 4:45 pm and he still took me in got me fixed up even after hours! If u need work done this is the shop u want!
Awesome service, great price, honest shop...loved my experience there. I found out they also do oil changes, breaks and various other jobs. Good vibes. I encourage you to check them out and give them a chance to show you that they are a great business...with great customer service. However, the 2nd time I went in I asked for all my breaks to be done but the owner only did the back when I told him that I was tight on money but still needed them done. The brakes grab when I push them and he didnt do the other things I asked. My star rating for this place went down also when I gave him cash expecting the correct change...he short changed me by a couple of dollars. I thought he would fix it but he didnt. I didnt say anything but, not going back.
They are professional, knowledgeable, friendly, and honest. I have been poring thousands of dollars into my vehicle at other places before we moved here, for the first time and with honesty, we are told what’s going on with our vehicle.
Great people. They assessed the engine issue and had it repaired and I headed home 1600 miles home. They were fast and made this old lady very comfortable .Thank you Logan and crew. Cheryl White Illinois
Hands down only place Ill be taking my business from now on. Quick, friendly, and reasonable! Best mechanic in the magic valley if not all of Idaho!
I didnt know the place was veteran owned when I had my car towed, but when I went to talk to them I saw it on the door. Logan the owner is a veteran and super nice. He and the staff didnt try to upsell me. I got my car back much faster than expected, and I was consulted on everything they did before they did it! Plus, veteran discount.
LOGAN has an amazing work ethic. I have never trusted mechanics period......Have been taken every time I needed honest help. I cannot say enough about Addicted to Auto. AS A single GMA I need to spread the word he is the most honest I have ever met.
Great customer service, Very truthful service, Get the job done in reasonable time.
Knowledgeable, friendly, and honest mechanic. I was driving from the Midwest to the West Coast when my throttle started giving me trouble around Twin Falls. Thankfully Logan was around and he got me back on the road in minutes and the repair is still holding up! Highly recommended!
Logan and Mike were awesome! Got a smoke test done on the truck and was able to get a good idea on where my air leaks were! Alsocleared computer codes for me! Awesome guys that will get my repeat business!
This is at the top of my list for Great service. Logan went above the other auto shops by far. Their shop was always willing to solve your auto problems.
I am an over the road Hotshotter running the country pulling a long trailer. I ran into trouble in Twin Falls and Logan was there to help. It is very hard to find an honest mechanic when you are from out of town and very prone to be taken advantage of. Logan is as honest as the day long and was very accommodating to my situation. I would highly recommend him to anyone
We’re out out of town and we had a weird brake issue and Logan got us fixed up and back on the road super quick. A+++ super nice and professional work.
Awesome shop! Trust Logan completely with my vehicle and he will get all my buisness. I would recommend Addicted to Auto to everyone.
These guys are awesome! Always take care of me.
The owner fixed an electrical problem Id had for a year with my Jeep in about 15 mins.! Great guy, great pricing!
Traction control light and ABS light kept coming on. Logan found the problem and fixed it very fast. Great service and very good pricing!
Very good people, and very satisfied with the work they did on my truck, also it was a reasonable price thanks again Logan for your service your awesome. I recommend addicted to auto for anyones car needs.
Knowledgeable and well priced.
Didnt try to upsell me on anything, good price, quick work
Logan was amazing and very knowledgeable about vehicles. Would recommend him to anyone. Fast and reliable.
Wont try to sell stuff you dont need fair pricing and good staff
Complicated and tough projects for Logan which he has performed well. Would recommend him to anyone especially if you have a 1997-99 Cadillac Catera with leaking valve covers (hint hint - youre going to have to get new valve covers as its not the gaskets, its warping of the plastic valve cover so the gaskets just dont seal no matter how much goop and gasket seal you use, lol)
I first went to Logan when my car was stalling everytime I would go to slow down.. it was after normal business hours when I found him online, he got me right in, & he finished the same night ! He is very knowledgeable, honest, & professional. He has great service & great rates! Everytime there is a problem with my car or i just have a question hes the first one I call ... have not been disappointed,.. for sure my go to mechanic.
Logan repaired the electrical system on my trailer in short order so I could get out of town Ill be using him from now on for all my automotive repair and maintenance. Very fair price as well
Logan Ballard was very fast and did just what I needed I would recommend anybody to go tohim
Fixed my gas leak,oil change, and power steering pump.so far no problems,recommend...Thank you from Patriot lawn and Pest Spraying.
Broke down driving from Montana to my home in California,Addicted to Auto fit me in so I lost only one day.Replaced water pump,coolant,and belt at a very fair price.Shop is very clean but a little hard to find(around back).If I lived in the Magic Valley this would be my go to shop
Took my car to a mechanic for a cooling issue. They were going to charge me 1500 to fix. Addicted to auto did it with a single 50$ part!
Great service and prices!
Had a great experience, great prices and really nice guy to work with! :)
My AC wasnt working so I went in and Logan found what was wrong and had it repaired within an hour.
Great people to work with
Logan is good at what he does and is affordable
Owner was super awsome!
Great job on my car
I will definitely return to Addicted to Auto for any mechanical needs.