Janira is GREAT! She explained everything is detail and gave me the best options. If I ever have to pawn/sell anything again (I hope not) I will definitely come back to Gem Pawnbrokers on Sunrise hwy in Valley Stream

Great place to bring your unwanted jewelry staff is phenomenal customer service is amazing they work with you all in all I will be doing business with them for as long as they are there

Definitely a great place to pawn and get the best price you can get. Janira is great and she definitely helpful! Will recommend this place to anyone that’s needs to sell or pawn anything !

Gem Pawnbrokers in Valley Stream, NY is more than just a pawnshop, they are a standup business. They are very fair and understanding. They went above and beyond to assist me with what I needed. I can’t thank them enough. I never had a better experience at any other pawnshop. I wish I could give them 10 stars!

Gem Pawn @ Valley Stream employees are friendly and very professional. Always going the extra yard to satisfy and help the customer. They are very courteous and respectful. I would recommend my family & friends to Gem Pawn Valley Stream for all their pawn needs.

Lovely. And professional this is. Worth godly love an worldly love. Thank you

The pretty lady behind the counter was helpful and courteous. I highly recommend this business.

JANIRA!!!! The best person to come see in Valley Stream. Always a home like feeling. Very helpful and personable. Will do the BEST BEST that she can to help with ur needs and get you through. I will definitely recommend that you stop by GEM PAwnbrokers to see JANIRA to either pawn or sell or even purchase something you may be looking for. She will get you the best price and give you the best price. !!!!!

I used gems this past week and Janira was very helpful to me she made me feel comfortable and I would recommend anyone to use the vallleystream location Janira will give u the best service u could ask for and she will make u laugh and help make your day better thank u gems and thank u for having janira in the valley stream location which made my day

Janira is is literally the best ! She has an awesome personality and it makes dealing with her a pleasure.

Best PawnBrokers In Queens ❗️

Great service by Janiara and Jordan

Jinara have a sense of urgency and provide Very Fair prices!!!

Narcy is the best!!! Great experience and environment. She’s always nice and they give you the best price possible. They are very reasonable and they work with you. I’ve been here 4 times. And I always go back..

They are amazing and always willing to help !

I’m grateful to Gem. Nancy is a complete sweetheart. She even offered to stay open a little later because I thought I was going to reach there late. I was thankful I was able to make it there earlier than expected but the fact that she offered to go above and beyond was really appreciated.

Narcy is Awesome . She’s the Best ... very helpful and fair. I put my trust in her knowing that I will be treated fairly and with kindness ... She provides a peace of mind for me, she’s truly appreciated .. Whenever I’m in need of a transaction I will always request Narcy .

Narcy was amazing! She took her time with me when I went in to sell my item. She explained the difference between pawning and selling and broke down the process. It was very helpful. I would definitely recommend again!

Great Place Worked With My Budget & Narcy Was Great To Work With Nothing But Proffesional .

Very friendly workers and helped me out greatly when I was in a bind. Also, didn’t make me feel embarrassed during this tough time.

Fast and reliable service. Narcy was great! Thank you.

Great Customer Service, Very Friendly, Professional and Work Well With The Consumer, Will Be Back!!

Very nice, professional, and courteous. Also understanding. The Manager Narcy is very helpful and will work with you.

Nancy was great she did a amazing job you should give her a promotion I only pawn my stuff here 😎

Marcy was helpful with getting a Loan. Reasonable and it was a great experience. I’ll come again. This location even has lawaway for the holidays

Tremendous variety of electronics, designer goods along with a plethora of musical instruments. Tell em Larry sent you ☺️

I’ve been here a few times and Narcy is the best, She always maintains a professional attitude, and has the best prices. Her store is packed with new technology to test coins and diamonds.

Thank you Narcy for always being courteous and professional. Your actions shined so bright. Narcy you are absolutely amazing, thoughtful, and genuinely pleasant.

Always good service and best prices around. And narcy is always very helpful

Narcy martino is very helpful I’ll recommend this place 100%

Great place to shop Marcy was so helpful, friendly and knowledgeable I would recommend this place

Narcy was very helpful explaining the loan and the pawning difference

I have never sold or borrowed against anything before and was apprehensive about the process when I walked in to Gem. Thankfully Lori was there and made the entire process easy to understand and painless. She was patient and explained everything thoroughly. She gave me a fair price for my jewelry and was just an all around pleasure to do business with. There is a real Gem at this Gem Pawnbrokers location. I dont know if Ill ever be in this situation again but if ever I am, Im going to see Lori.

I went for the first time and was greeted by Narcy, she made me feel comfortable and at ease during my transaction, smiling, pleasant and professional the whole time. I was very happy with the rate I got. Go there, you will be very pleased.

Got no answer on something I was pawning . Made me wait all day for some sort of answer . Not a single response to let me know if object was worth anything !!!! Very poor business !!!!!!

This was my first visit here, and I can’t tell you just how much I really appreciated branch manager Lori Quirk’s professionalism, integrity and overall wonderful customer service. Such a warm, sincere and overall nice woman!! Thank you for making my business transaction with you such a pleasant one. I would absolutely highly recommend that you visit Gem Pawnbrokers if you ever need to access their services. Doing business with Lori will be an A++ experience for you, of that I am sure.

Amazing place! Was helped by Narcy who gave me exactly what I needed on short notice. I highly recommend!!

Narcy was super respectful and professional, I actually left my ID the other day and she stood extra time just to make sure I retrieved it. Superb customer service and I’m always recommending people to her .

Lori at Gem is fantastic, she’s works with you and gets you the most money on your Items. Never has this location. Attempted to low ball me and had consistently worked with me particularly when the due dates come up on the item and figure out ways to get yore items back to you or find reasonable manners to extend the contract. I recommend their services to any person seeking to pawn or purchase pawned items. Ask for Lori for great service .

Always so kind thank you gem ! You’re like my secret savings when I need money ask for Narcy

I must say wow I had the most pleasant customer service in a long time thank you Narcy 5 stars

Amazing place! I always get helps by Narcy every time I went there thank you so much I appreciate you.

Lori the manager of the valley stream store is phenomenal. She is kind courteous and makes what could be an uncomfortable situation pleasant. She is calm kind professional and is very knowledgeable in her job. Smart, funny, kind and we love her. Great job keep up the food work !!

I have been dealing with Gem pawnbrokers for several years. The experience has always been outstanding! The Manager Ms. Lori Quirk has the expertise and the personality that I sincerely appreciate. Although I live by a much closer Gem store, I prefer driving the extra miles, just so that I can deal only with Ms. Lori, Quirk. GEM need more managers like her. She is the best! Awesome! ! I tell all my friends about her.

Was desperately looking to get rid of an old wedding ring I have from a previous divorce and ran into gem pawn on valleystream I checked the reviews before coming in and Narcy was nothing less than what google said she helped me get cash right away and helped me understand the pawn sell procedure. It was my first time and I’m glad I didn’t feel ashamed or judged, will be c coming back

Narcy is a literal sweetheart! She explained the entire process to me, showing me my various options and the ways I can maximize my returns. I was nervous about it but I feel so at ease now. Will be back for sure, cause she is really an expert!

There are no words the can match the level of professionalism and sincere dedication to make the customer experience satisfying!! At first, I was really reluctant in going forward with my business there but after all was done...I left beyond please!! Lori was A-M-A-Z-I-N-G and I look forward to doing business with her again!! I highly recommend this location to family and friends!!

Gem pawnbrokers always gives me a great price whenever I go. This place has helped me out numerous times on multiple occasions. The staff member Josie has helped me out every time I come in to the store. I recommended this place to everybody. I wouldn’t go anywhere else

I have to say that Gem Pawn Brokers is great. The Manager Lori Quirk really is a pleasure to do business with. She absolutely helps her customers to make them happy. I will definitely recommend her and Gems to others. Thanks Again... Rachel

Lori is awesome. She provides excellent customer service. She makes you feel comfortable and at ease when interacting with her customer. She is always professional. She is helpful and cares about her customer. I gave her 5 stars for excellent customer service.

Narcy is the Best love her!

Best service

Great store found what I needed at a great price and great customer service

Josie at gem pawn brokers is absolutely a pleasure to deal with. All of the employees are always so welcoming and do everything they can to ensure you get the best deal possible. I would definitely recommend stopping by.

Very professional they were able to identify a piece of white gold as 14K and I wasnt and Ive been in the gold industry for over 20 years.

I have done business with Gem for several years and Lori at the Valley Stream branch is phenomenal. She is understanding yet professional. Shes a real asset to Gem and a wonderful relationship manager to clients. I recommend Gem and Lori 100%.

Best experience I ever had at a pawn shop! Lori was super helpful and sweet. She also helped me learn how jewelry works and how it’s priced. Great first impression and for anyone who needs to sell their jewelry I highly recommend Gem Pawnbrokers !

The customer service is excellent. Ms Lori is such a phenomenal woman.. she helps you get the best value for items. She definelty keeps you entertained throughout the process. So if you ever need to pawn or sell anything come on down and see Ms Lori.. thank you so much.

I stopped by to pick up my things and it smelled so clean, the teller narcy had on a mask with gloves and even offered customers hand sanitizer in the lobby made me feel safe with all this corona stuff going around thanks

Amazing service! Brandon was very helpful. Quick and easy. Definitely recommend!

Believe the reviews! Narcy is excellent. She gave me great customer service and a solid price for gold I wanted to sell. I will return. Thank you Narcy!

Lori has been very patient, she took the time to explain all the questions I had regarding getting my jewelry back. She was very assuring. I knew nothing about pawning and how it worked.Overall...I would recommend anyone who asks, go to the Valley Stream shop.Thank you Lori.

Nothing makes me more happy than seeing debit cards accepted in establishments, don’t need to go through the hassle of running around looking for a bank, Narcy was extremely helpful quick in and out to pick up my things thank you 5 stars

I come here often to sell some things, Narcy gives the best prices

The service was great, quick and very helpful. Lori had a great personality and I would definitely come back if needed and I recommend this spot. They buy damn near everything!

Awesome place to buy and sell Narci was great!!

I thought it was okay at most. on my way home i realize the employee stole my other 377 battery that i just bought (i’ll be back for that). they changed up the prices they were going to give me for a brand new watch but i’ll probably be back since i’m in the area. i’d just tell everyone who goes to stay sharp and be on alert with your wording, feels like they’re out to get you as soon as you walk in.

Narcy is very helpful and informative. Great customer service. 5 thumbs up.

5 stars for narcy always handles my things with caution, best prices in long island

Narcy** Great Service. Best pawn shop in Nassau. Highly recommend.

I am have been coming here for a while, I am very satisfied customer. Customer is great!! Go Miss Lori and she will always take good care of you. Thank you Gem

I proceeded to give the lady a ring to take a look at that was previously appraised at 2,500. The main stone was not real but surrounded by 40 smaller stones that are diamonds. Her meter reads that they are diamonds but she tells me her meter is giving a false read. Don’t go here if you don’t want your time wasted. I love all these fake reviews.

Love love love this place.. Was taken care by manager laurie and she is amazing.. Definitely a place you can trust..she is patient and very respectful.

The absolute best of service. Super respectful and informative angels working here... Really. I recommend this Pawn Shop to anyone I care about.

Narcy was excellent she explained how everything work. I would recommend Gem to family and friends.

I would recommend gem pawnbrokers in valley stream NY to anyone who needs to pawn their jewelry. Lori Quirk is the best, she is always so pleasant and attentive. I only go to that store because of her.

Met Craig, the regional manager. One of the nicest and yes, all if them are nice and fair. If you need money for emergency, i will definitely recommend this establishment with pleasing personality employees ☺️

Clean establishment with professional staff and nice atmosphere. Easy to find off sunrise

Great experience. Ms Lori was wonderful. She’s very nice and funny. She made my wife and I very comfortable. I recommend this place.

Narcys my girl, I stop by every now and then to say hi and she just always seems to talk me into buying something new I’m an electronic guy so I’m always excited to show my loyalty, today I left with a new IMac mini and phone chargers.. she’s very knowledgeable and always ready to tell you certain specs about her items ..last few months I also purchased a snow blower and massager she’s great ! I’ll be back soon

I had an Amazing experience for my first time at this store. The manager Lori was absolutely incredible and sincerely made sure that I got the best prices possible for my items. Highly reccomend paying a visit to Lori.

Narcy was amazing im definitely coming back professional smart kind and knowledgeable

Extremely friendly and compassionate. Also very on-top of follow-ups and questions. Laurie and Vinnie are especially nice and personable. Give fair prices and help you feel comfortable with the transaction.

What a great experience! Lori Quirk was extremely professional and knowledgeable. Thank you Lori! I will definitely refer others.

I’ve used Gem pawn for years in Brooklyn . When I moved out to Long Island I was so happy I found one on sunrise hwy. I get the best prices towards a Loan and the workers here are so pleasant and helpful.

Brandon did a good job got a great tv deal outstanding

Excellent service !!

My experience at GEM pawnbrokers was phenomenal with branch manager Lori Quirk going up beyond the call of duty to help me with my needs. I give her 3 thumbs up! I had to borrow a thumb..LOL

Store was nice and clean lady at the desk named Narcy was respectful and professional

Always come here when I’m in need of money ask for Narcy she has the best prices g and great customer service

I love how understanding Lori and her team are. They never look at you in a condsending manner knowing your position. The customer service is great.

Best experience here. Lori is amazing and such a great help. Highly recommend going here for any of your needs!!

Narcy is wonderful!

Lori Quirk, was an outstanding representative of your establishment. She was very humorous as well . A pleasure to work with . Thank you very much !

Lori is a great help and runs a great shop! Super helpful and accommodating. Always a pleasure to do business here!

Narcy was very professional and helpful I love doing business with her

Came to Gem on Sunrise Highway in Valley Stream and was assisted by branch manager Lori. She was very pleasant, very helpful and very knowledgeable when I was inquiring about my options. I would highly recommend this location and Lori’s expertise if you are looking for an honest pawnbroker

Ive been coming here for years with nothing but great experiences... service is always great! I come here because the rates are excellent and they are very honest!ANDREA A.

Lori Quirk manager is amazing. She is the best so understanding works with me. Very sweet love her. New manager now not sure about it

Gem is the best! First experience selling an old piece of jewelry. Lori helped us above and beyond! Excellent service.