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Glass Doctor of Northwest Indiana
608 Roosevelt Rd, Valparaiso, IN 46383, United States
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Glass Doctor of Northwest Indiana
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Ka
Review №1

Thanks to a foul ball at the Little League field, I had a smashed back window. I left a message for them and they returned my call first thing when their office opened the next morning, ordered a new back window immediately and had me bring in the car to get the glass cleaned up and to store it out of the weather. First thing the following morning they replaced the glass. They also cleaned up the entire interior of the car which was covered in glass shards. They were fantastic. Super nice and very professional. I would highly recommend them.

La
Review №2

Very good work and knowledgeable. Would recommend. Very friendly too

Ch
Review №3

Combination of USAA preferred glass repair and Glass Doctors great and professional staff could not have been better or easier. All coordination between Glass Doctor and our insurance company was completed before we brought the car into the shop. Given a time to be there, taken right in, introduced to the waiting area. Just as quickly the task was finished and on the way. Total time, less than 30 minutes. Highly recommend.

Ja
Review №4

They were very professional! They got me in right away and I was done in 30min. My windshield repair looks amazing! I would highly recommend Glass Doctor.

Sh
Review №5

Nice and friendly very clean and they have a nice waiting area.

Du
Review №6

Great customer service, and the technician did a wonderful job. Their prices are the best in town. I highly recommend

Sh
Review №7

The staff was super friendly. Ask for Kim,she was awesome. Have a great waiting area that you can chill and watch Netflix while waiting. Only took a little over an hour for my windshield to be replaced, and they did an amazing job! Plus they were the only ones that offered a year warranty for it incase of a chip, scratch, crack, etc. You wont be disappointed, I promise!

Jo
Review №8

They don’t come to you to replace your windshield, but they have a nice waiting area (with Netflix), they are super friendly, included a great warranty, and they even had a bottle of glass cleaner waiting for me when the car was finished. Nice touch! Highly recommend these guys!

Ve
Review №9

My windshield was hit by a rock from a dump truck while driving on one of our local expressways. This resulted in a crack that was over 3 inches long by the time I made it home. I called another glass repair company that quoted me a price $100 more than this company charges for a windshield replacement. I am so glad I thought to look further. The Valparaiso location was friendly and fast. My new windshield looks great and comes with a 12 month warranty. I am a very satisfied customer.

Ro
Review №10

So far so good waiting for storm door glass to come in to get it back then will rate the Glass Doctor.

Mi
Review №11

Quick service got me in next day I felt price was reasonable as well. Definitely would recommend!

MC
Review №12

Fast service, good job.

cl
Review №13

Needed a double pane window repaired. Got a reasonable estimate, accepted it and set up a time for the repair. A few days later got a call from their office, saying the would be working down the street from us and would I mind if they did my repair later that day. The techs were very friendly and completed a quality job quickly. I couldnt be happier. You get my highest recommendation.

st
Review №14

This company was comparable to Trout Glass in price. I had the tech come to the house to make sure the sizes were just right, TWICE. On the day of installation of replacement glass for several vertical windows and eight skylights. An expensive outlay for a retired guy. The vertical windows went in fine. The company had ordered the wrong thickness of glass for the skylights should have been 1/2 but they brought 1 glass. They said the extra thickness would not mater they could make it fit. And so they did. The fine lines of the original Velux skylights now appear distorted and swollen. The men also broke a section of the gutter and repaired it with a screw and a gob of caulk.

Na
Review №15

These guys are great! Super fast, efficient, friendly, honest. Bill and Nick did a great job and couldnt have been nicer and easier to work with. Thanks so much :)

Lu
Review №16

I would highly recommend Glass Doctor on Roosevelt Road in Valparaiso, IN. The staff is friendly and they stand behind their work. I recently brought my vehicle to have a chip in the windshield repaired. During the repair, the technician cracked the windshield. Without hesitation, Glass Doctor offered to replace the entire windshield for the same price as the chip repair. The windshield was replaced within 4 days.

Mi
Review №17

Glass Doctor replaced the right rear window of my Ford F150. They were very professional, listened to my concerns, and completed the job on time. This is the 2nd time I have used them and I will continue to use them. I highly recommend them.

An
Review №18

Such a great service! They replaced my windshield in under an hour and I was back on the road!!!

My
Review №19

I appreciate the honesty

Cl
Review №20

Very friendly, got my truck in quickly, and repairs done great!

R
Review №21

Jake and Bill were great. On time, careful, explained the process. They were done in under an hour. Very reasonable pricing, easy to schedule.

Do
Review №22

We are a window cleaning business. One of our ladders accidentally scraped a pane as we were lowering the ladder. Glass Doctor immediately came out to look at the damage. They replaced the pane within a few days. The customer was happy so we were happy. They have helped us out in the past and we will continue to use them in the future.

Ar
Review №23

Thank you Nick for the awesome repair!!

Pa
Review №24

I was personally called by the owner to see if he could help with my window sash problem. I had emailed them first and probably because I wasnt sure exactly what I was talking about was told they didnt provide that service. A few days later, I saw their number come up on my phone and I almost didnt pick up. For once I did the smart thing and picked up. I told the person on the other end that the company had already responded that they couldnt help me. I was then told I was talking to the Ron the owner and that he thought he COULD help me. I was shocked. And that was the beginning of a beautiful relationship He told me he could help find someone who could help me if what I needed was outside of their wheelhouse. So, I sent him pictures, he told me what my different options were, estimated the cost, and scheduled my appointment. I am a condo board secretary and I have informed my property manager and the other owners what a positive experience it had been. Its rare to get this kind of service and honesty. I highly recommend the Glass Doctor.

Da
Review №25

Food is cheap. Does not taste well. French fries are gross. Hamburger are little and cheap. I threw it in the garbage. Didnt eat. Dont waste your money.

Do
Review №26

I just wanted to say the lady named Jane that works your front counter was super nice and very informative about the car window we needed replaced. I went to you because of the great customer service. The service was awesome you came and also replaced a pane in my bay window and was super fast and it looks great. I just wanted to say Thank you very much for your great service and friendly staff!! I would refer you to anyone who is looking for great professional service and a very helpful staff. The prices are very good.

An
Review №27

The rear-view mirror came off on my car, so I made some calls and reached Glass Doctor in Valparaiso. The woman that answered the phone was pleasantly cordial, helpful and knowledgeable. She was naturally friendly and truly showed concern of my situation. I headed over to the Glass Doctor and as soon as I entered, I was immediately greeted by Liz, and to find out that she was the person that I’d talked to on the phone did not surprise me😊. She was pleasantly friendly and accommodating, along with Kim who offered me donuts and was actively helpful and truly made me feel happy that I went to this location. They have Net Flix TV to view and while you are waiting, they offer to you FREE -Coffee, Soda, water and they had a selection of donuts to share, but mostly to be sure that you’re comfortable. It really makes you feel important. I got to tell you I was amazed with the hospitality, efficiency and kindness of Kim and Liz 😊If you need Glass work for your car, then this is the place to go. No Question about it. 😊 GLASS-DOCTOR Service ROCKS!!!!!

Ca
Review №28

They were great, did an awesome job

To
Review №29

Very helpful. Elizabeth was great with making it happen for me. The job went smooth and quick. Very professional.

Ga
Review №30

We had a very good experience with Glass Doctors. They were curious and friendly. They knew what they were doing and were able to come and replace the glass neatly and quickly. We were very impressed.

Bo
Review №31

Excellent professional and fast!

Ka
Review №32

Thay were wonderful from start to finish! We couldnt be happier,we will never go anywhere else in the future!

Da
Review №33

I started with a request for an online estimate. Liz got back to me with a quote as soon as she got in her office! We set an appointment for Wednesday of the next week. Paul arrived on time and took less than an hour! Definitely worth the few extra dollars to have it done at my place of employment! Perfect service at every step!! Everyone was pleasant and friendly! Impeccable!!!

Ka
Review №34

I was a first time customer I needed to have a windshield replaced. I went in about 8:30 am, They didnt stock my windshield but they told me to come back around 2:00, they would have it and be able to install it. Went back at my schedule time and windshield was installed . Reasonable prices, the staff and technician were very friendly and professional. You also get a 12 month guarantee on windshield. I would definitely recommend this place

Ca
Review №35

Very friendly and great customer service! Bill the service tech is very knowledgeable.

dl
Review №36

Ok, this place does amazing work. I stopped late, and they stayed open to give me this glass they had done for me. The machine accidentally ran my card twice. I called two days later. They had it fixed in seconds, and were apologizing all over. What amazing people. They actually care for each customer and are THE place to go for glass work in NW Indiana. Love them totally

Ka
Review №37

Very sweet and informative staff, they explained everything so well and theres even a cozy sitting room with Netflix to wait in while they work on your car. Fast service and will recommend people to go here when needed!

Ki
Review №38

Im not sure whether to put this under their Valparaiso office or the Crown Point one so Im doing both. The Glass Doctors were fantastic and I highly recommend them - I really cant praise them enough; I hope this review does them justice. First of all they returned my initial call almost immediately, which is rare these days for some reason. They came out the next day to give me an estimate, after confirming that it wasnt an emergency that needed an immediate fix. They gave me a schedule of when theyd do what, and fixed everything exactly when they said they would. The guys - Ron, Sean and Eric - really could not have been nicer or more considerate. (I specifically asked for their names so that I could give them credit.) The windows they fixed work beautifully now. I also had them replace two windows that didnt open - they were just panes of glass affixed to a frame. Those new windows - sliding windows with a screen - are theyre exactly what I hoped theyd be, namely easy to maneuver, low-maintenance, and they fit in well with the rest of that room - which was no piece of cake since its an ancient house full of stuff they stopped making 30 years ago. It was a great experience all around and Im so happy with my windows!

Ke
Review №39

Great service

Da
Review №40

They were very timely and extremely professional. They gave us an estimate over the phone that was in the same ballpark as the day of service. Great work for an awesome price.

Da
Review №41

We really wanted a simple, clean-looking shower door and also wanted a no-hassle install process. We definitely got this with Glass Doctor. Install went very smoothly, and the installers were professional and clean in every way. We are extremely pleased with the final product as our shower door looks and works out great. Prices were very reasonable as well! I highly recommend Glass Doctor if you want local and professional service --- not only for your vehicle glass needs, but also for your bathroom glass needs.

Ap
Review №42

Excellent customer service from office to job site. Very professional, reasonable rates, superior service. Thanks everyone. Kevin is awesome and was a real pleasure to work with. I have 20 years experience in construction and real estate. I wish all companies were this easy to deal with. Dont hesitate. Call Glass Doctor right away.

Ve
Review №43

I had to have my windshield replaced after a rock hit that cracked it beyond repair. The office staff were great and the techs had my new windshield installed in 30 minutes. Everything looks great and I highly recommend the Glass Doctor in Valparaiso for all your glass needs.

Ja
Review №44

My first visit to the Glass Doctor a few months ago was to replace the rear window in my pickup. It is a three piece slider and I broke two of the pieces of glass. Not wanting to attempt the job myself, I called Glass Doctor at about 2pm. They set me up with an appointment the next morning at 9am and were finished by 10am. I was very impressed with their handling of everything! All I had to do was drive there and they took care of everything else.My second visit was to have some picture frame glass replaced. I must have gotten there at the right time because I came in with measurements and was on my way in about twenty minutes with two pieces cut, edged, wrapped and ready to go.Waiting was no problem either. Coffee, TV, and friendly staff made the time pass quickly. Like I said, I must have gotten there at just the right time. I know it wont be just the right time every time, but I do know where Ill be going every time I need any kind of glass service.

Be
Review №45

Efficient and quick. Ive had two new windshields in 6 months. They really were helpful.

Ca
Review №46

My windshield cracked and then spidered. Glass Doctor answered my call promptly, gave me a full quote with tax right over the phone and they beat Safelites price. Got me in the very next day to replace my windshield and it was complete in a little over an hour. Great service and experience for a crummy situation!

Ti
Review №47

This place replaced my cracked windshield the same day I called. They were quick, friendly and reasonable price. I will be going back to them if I ever need my windshield fixed again. Thank you so much!!!

De
Review №48

Very nice company and very reasonable too! Did a GREAT job for us and fast too!! Thank you for doing what you do!!

Jo
Review №49

Great service! Got in the same day I called. Friendly and professional. In and out in about an hour and 15 minutes.

E
Review №50

Excellent and timely. Easy least!

Da
Review №51

Great people. They did a professional job. No hassle wish it was like this the first time I tried someone else. Ill never go anywhere else again! I would recommend too friends

Te
Review №52

Friendly staff reasonable price

Ke
Review №53

They replace a very large window in our home which had a broken seal. Glass Doctor did an amazing job and the people they sent went above and beyond to fit our schedule and make sure we were pleased. I strongly recommend this company!

Je
Review №54

Outstanding service. From first contact to finished repair took.4 hours! Katie was great!

C
Review №55

They have done a few different projects me now, and I will definitely use them in the future. They are up front, honest, and actually give you a call back (unlike some other glass companies in the area). Great business!

St
Review №56

I am very disappointed. I took off work to be home for window installation. Installers cracked the glass while installing. Now I have to wait another couple of weeks AND take off work again.

Ta
Review №57

As a Realtor, I deal with many broken windows and window seal issues. The Glass Doctor has always been able to help my customers out! Fast and reliable service!

Ro
Review №58

Fast and Professional! Waiting room was very pleasant.could have cleaned new windshield better.I would go back if I have a glass problem for auto or home.

An
Review №59

Finally! Our frameless glass shower enclosure that was installed incorrectly twice by other contractors is now closing properly and doesnt leak! Wish we would have called Glass Doctor first. After waiting weeks to get on a schedule with another glass installer, Ron came through quickly and got us back on track. Prompt response, courteous service, and a very fair price! THANK YOU!

br
Review №60

They did a great job. I dealt mainly with Liz and she was a pleasure to work with.

Co
Review №61

We had several windows fixed by Glass Doctors.we are very satisfied with the installers and the work they did.

Do
Review №62

Job was done quick and looked good when done. Would choose them again

Po
Review №63

Glass Dr was fantastic, one of your glass shower doors shattered we had 4 estimates Glass Dr. was quick to respond and their price beat the other vendors even the one who originally installed the French shower doors. I wish we would had used Glass Dr from the beginning. They will be our glass vendor moving forward for any other glass issue we encounter. Their work is excellent, they are very respectful of our home (ie. shoe covers)Great job guys

Da
Review №64

Excellent to work with. Highly recommend them. Kevin was knowledgeable and great to work with. Thanks for a great job. Very satisfied customer.

De
Review №65

Very pleased with the window replacements. Work was professionally done in a timely manner and reasonably priced. Special thanks to Kevin who did the work.

Ly
Review №66

FROM START TO FINISH A VERY GOOD EXPERIENCEPEOPLE WHO REALLY CARE ARE HARD TO FIND. I HAD GLASS INSTALLEDIN MY SLIDING DOORS. WHAT A DIFFERENCE. THANKS AGAIN !

Je
Review №67

I had to go in to get my rear windshield replaced. No BS pricing quote with hidden fees (which I always expect with auto places), and they did a great job - timely and professional. I don’t normally review, but the service exceeded my expectations. Thanks!

Ja
Review №68

Very nice staff. Clean, relaxing waiting area. Very satisfied with the service.

Jo
Review №69

I went into Glass Doctor thinking I only had a broken pane on my truck, but when they cleaned it out, we discovered there was damage to the truck bed and cab as well. I had to go to a body shop instead, and Glass Doctor didnt bill me for the cleaning, though I offered. These are genuinely good people, and they were very friendly and helpful all along the way, despite the no-sale. Thanks!

Aa
Review №70

Excellent and quick service. They did a great job!

We
Review №71

Very good experience at the Glass Doctor! Unfortunately, my chip could not be fixed. However, they installed a new windshield at my earliest convenience. Very professional and the new windshield comes with a lifetime warranty against leaks and stress cracks. Also included is a one year guarantee of repair or replacement due to road hazards. I would highly recommend Glass Doctor.

De
Review №72

I had the windshield on my pickup replaced at a very reasonable price. They were very professional they actually drove me home and picked me up when the vehicle was finished. I would recommend them to anyone.

Ke
Review №73

I used Glass Doctor for a very complicated situation that extended over a long period of time but they stuck with us and really exceeded our expectations with our project! I will definitely use again as well as refer them to others! Great people, great work!

Am
Review №74

The work was done on time and looked fantastic! Last place I took my car to for glass repair ended up taking a week. Glass Doctors took a matter of hours and I got my car back same day. Thanks!

Ry
Review №75

Amazing service and couldn’t beat the price!

Ch
Review №76

Glass Doctor has always taken great care of us as well as our customers, we have never had a bad experience. Good, fair, honest, and efficient group of people to work with.Chad GintherSERVPRO of Porter CountyGeneral Manager

Wa
Review №77

I had the first appointment this morning for windshield repair and was early. I was greeted and offered to have coffee and wait in their pleasant lounge area. Within minutes my truck was taken inside. I barely got a cup of coffee and the Tech came to see me. He said the damage was not a stone chip but just a scratch and that a repair was not necessary. He assured me I should not be concerned about it becoming serious. He also said not to use super glue as a temporary fix as it would interfere with a permanent repair. Lessons learned: Dont use super glue as a DIY and Glass Doctor is a honest and reputable establishment. I give them my highest recommendation.

Th
Review №78

Excellent service at a fair price!

Mi
Review №79

Great and timely service! Couldnt be happier with the product and services! Had shower glass and door with 3 mirrors installed

Je
Review №80

The Glass Doctor personnel answered all my questions quickly, scheduled my windshield replacement for a time and date that worked with my schedule, installed the windshield very professionally and in a manner that gives me confidence with the replacement. Thank You Glass Doctor!!

Th
Review №81

Quick and efficient. Did exactly what needed to be done in a precise way.

An
Review №82

Fantastic, friendly, expert service!

Ja
Review №83

Great service period!!!

Ha
Review №84

Overall great experience.

Ba
Review №85

They were fast and courteousFixed my windshield at my home and when there was an imperfection in the replaced windshield they fixed it again! Very friendly and will be opening up in Crown Point soon!

As
Review №86

I had my 2 year old with me and the office lady put on Netflix to help keep my son from getting antsy. She was extremely helpful and so friendly.

Mi
Review №87

Attempted to get quote for glass and was never contacted back from them.

Be
Review №88

Replaced my Audi TT window in a quick efficient and personable manner. Highly recommend this company, and will chose them again if the need arises.

DE
Review №89

Great customer service!

ba
Review №90

Great service!

Er
Review №91

Quick response, confirmed appointment, quick installation

Wa
Review №92

Quick Response and Quality Craftsmanship

Je
Review №93

Staff was friendly and showed me what was up with my windshield

cy
Review №94

Not open on Saturday

Bl
Review №95

Fast and efficient!!

Information
35 Photos
95 Comments
4.8 Rating
  • Address:608 Roosevelt Rd, Valparaiso, IN 46383, United States
  • Site:https://glassdoctor.com/valparaiso?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 219-462-1149
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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