I never knew this location existed. We went in expecting to be turning circles trying to find the correct product to color my daughters very dark/textured hair!! Nikki was amazing!! She literally walked us through every step to achieve the desired hair color❤ Her coworker too was very helpful. I am so appreciative of both for helping us! A situation that could have gone very bad was completely avoidable with thier help!! Thanks again!!!

The owner or manager, whichever she is, is one of those people that believes old wives’ tales like “your hair gets used to shampoos and you need to switch every 6 months.” (Hint: this is to get you to buy more products.) And she’s so distrustful of her customers that she refuses to even take a debit card without an ID, which is not only a pain but inevitably you get behind someone who doesn’t know this policy and is going to argue. The staff is always haughty and never friendly. Thank goodness Ulta has opened right next door, I don’t even have to go to Merrillville anymore.

I usually never do reviews but every time I’ve been in Sally’s is has truly been a terrible experience. I would much rather go anywhere other than this beauty store. Staff has never been friendly and I leave very upset every time.

I missed you Sallys. Great to be back at my favorite beauty store. Exceptional and friendly service. The gals there are always nice and they go out of there way to help you. Bravo ladies!

I come here ever so often. It clean, bright and I always find what I need. Nikki was very informative, polite, and very helpful helping me find what I was looking for. She even took time to answer my kid questions about hair coloring. She was so sweet to answer all the questions my kid had asked her. If you ever need help to find what you need. NIKKi is the person to talk to. She the one with the red fire hair. Absolutely friendly and extremely helpful.

Staff is so friendly, always genuinely asks if i need assistance or recommendations, it was several months in between visits and she somehow remembered me! Beyond the customer service, i can always count on Sallys having the products im looking for unlike target or Wal-Mart which is a hit or a miss.

This is the best and they are great. Manager is wonderful. They always go the extra mile and are way better than most of the other s in my area!!!!!!!!!!!!

Well lit and very clean. Great assortment of pro products.Staff was very nice and helpful, but she was by herself. Really did her best and her best was pretty damn good.

Amazing customer service by the two ladies working. Very welcoming, kind, knowledgeable and helpful. They should get commended for sure.

The ladies who work there are really nice. They are knowledgeable about the products and of course theyre very helpful.

The salesperson was helpful there was a color that my daughter wanted and was out on the floor so she went and found it in the back room.

Great place to shop for all things beauty. Staff is always helpful and has recommendations on various products.

Great prices for most of your hair needs.

Always great help and so knowledgeable.

Helpful knowledgeable ppl

Always a great trip to Sally Beauty.

Be a barber this is my go to place for everything

Great service