They’ve got everything here!***Even a three handed shovel!***Even a Lions Club old-eyeglasses donation box!

They always have what we are looking for! Great customer service!!! I found the cutest little specialty gift item for my daughters 17th birthday it was perfect, personal and they gift wrapped it for me in the cutest paper and bow!

Helpful staff, good rewards program. Maybe a little pricier than the Big Box stores, but not always. Worth it to know if I ask where to find something the staff will know.

A larger Ace with more choices and other things like Fannie May and home dec. Very nice

They got tools hear and they got pressants here like stuff you give your mom or gramma. they got candy and I love candy and theres pant and scroze and broms and nales and toobs.

Prices are bit higher than big box stores, but its conveniently located and staff is very helpful

Absolutely incredible service! Dave and Wendy went above and beyond to help me with car trouble in a time of need.

Went to get a few keys made. The customer service there is out of this world! They always make me feel right at home and its hard to find that nowadays!

If you search online for a particular item, this ace will say they have it, you drive there and they dont have it. Probably not the fault of this particular ace but quite frustrating. The place is kind of a disorganized mess BUT the staff is very proactive in trying to be helpful.Ive gone there 3 times due to the site saying this location had what i was looking for and 3 times they did not. Corporate needs to fix this because it teflects poorly on this particular Ace and i can tell by the care and positive attitude of the staff, it puts them on the spot which is not fair. The staff. Their willingness to try to help and attitude deserve 5 stars!!

They have what the others dont usually. The right furnace filter for example. Thank-you.

Called yesterday, to see if Philips Ace had a product I was looking for. They did and offered to reserve it since it was the last one until I was able to pickup it up.I picked it up today and was very satisfied.

The helpful hardware people, and they are. They have what I need, when I need, even if I dont know what I need.

Very helpful, clean store, easy to get help when needed.

Very friendly and helpful. Cashier went out of her way to make sure we redeemed our $5 coupon and was so pleasant. My husband and I gave up on Menards a year ago and have opted for Ace Hardware. Ace believes in civil liberties.

Nice small town hardware store. Very friendly staff, eager to help and answer any questions. Prices are just a tad bit higher, and hours of business arent as good as big boxes hardware stores, but knowledge of the staff and helpfulness make it worth it.

Almost everything ya need for most general construction work friendly employees

I needed some screws for my pergola. Phillips Ace Hardware had exactly what I needed. I try and shop with a local vendor, and have had very good experiences at Phillips Ace Hardware in Valparaiso.

Over priced but good help

Always fast and friendly. They show a willingness to listen and to help. Been my go-to for 12 yrs.

Their customer service is extraordinary..

They are the friendliest most cooperative people on the planet. They have an amazing gift shop also. I cant say enough good things.

I always feel like Im stepping a bit into the past in here, but in a great way. They are always well staffed with knowledgeable people. Yes you may be able to get 25 screws cheaper at a big box store, but you wont get the help you need, nor the quality of merchandise. Ace tends to carry things that help you fix what needs to be fixed, but only 1 time instead of over and over because of product failure. I am willing to spend a little more to get the help I need finding the right fix the first time.

Great service friendly staff.

Nice neighborhood shop.

Great people always there to help you find what you need and make you feel at home.

One of the few places I can find Marine Corp hats. Hard to believe they are in a hardware store, but they are.

Super helpful and friendly staff.

This ace is well stocked, and they are very friendly to get help with your needs. Some other ace hardware stores need to learn from this store.

I always find excellent service at Ace Hardware in Valparaiso. Very helpful and knowledgeable people, and it is the place to go to find quality products, and hard to find items at a fair price. I purchased a grill there during these difficult stay- at-home times. They made it easy to order over the phone, then assemble and deliver within a few days.

Quick service and the clerk pointed me to the correct aisle..

I went for a particular product that everyone else seems to be out of, I was very pleased to see that they are keeping their shelves stocked.

I love a good old hardware store where they have everything for a resonable price and you dont have to walk a mile or two inside the store to get whatever it is you need. And the best part is that there are real people there who actually ask if they can help. So much better than the big box places. I really apprecite that. Phillips Ace Hardware is just such a place. I went in, got what i needed and got out. No endless searching and wandering about. There was actually somebody readily available to help. Excellent. I highly recommend this place.

Still encouraging mask wearing.

Always have a pleasant experience at ace. Helpful. Polite welcoming

Being business neighbors and shopping for our business and personal needs, our experience at Phillip’s Ace Hardware is always a five star experience! The store ownership and staff consistently offer superior customer service and a great willingness to go above and beyond to please their customers!!!! We shop here very regularly and always prefer to shop here, whenever possible! There are not many businesses that can compare to this high level of customer service! The selection in store is also very extensive!!!! Love this store and their team!

Went in here to have keys made, and had never been here before. We loved this place! They had everything, and then a little more! They had all the stuff a normal Ace has... and then they had a Fannie May food area, a Hallmark area, and cool gift section, Carhartt Clothing, scout uniforms, Yeti brand coolers, and more than I can even remember! It had a cool old school neighborhood feel to it, and it made me think of the hardware stores I went to as a kid with my Dad. Everyone was super friendly! And my cut keys worked perfectly!

Always so helpful excellent place to shop

Extremely nice salespeople very friendly and helpful they do have a lot of different things that you might need that some places dont have

They were able to cut a very difficult key, when everyone else was closed.

Basic project fare, but more often than not, dont have what I need.

We have Phillips Ace hardware, menards, home Depot and Lowes near our home. When we need the highest quality materials and knowledge we always go to Phillips Ace hardware. Theyre also wonderful at Christmas time with their Swarovski selection for my wife.

Never had a bad experience at ACE

Still best place EVER in area! Has everything PLUS more. ALL QUALITY PRODUCTS AND SMART STAFF!

You cant go wrong going to Ace, friendly and knowledgeable staff.

Good place great people help is always there for you maybe a little more expensive for stuff but worth it

Always friendly and always helpful. Totally professional too.

Locally family owned asked to be the best service you will find

They were very helpful, they had everything I needed .

Great for picking up quick items especially - support local too

Alot of hard to find older parts. Excellent selection of hardware items.

Love Valpo Ace, always very helpful and friendly

I went to this Ace today looking for a water testing kit for my Water Softener. The man who helped me was absolutely WONDERFUL! He was so helpful and knew exactly what I needed. I was so impressed that I then asked about the Tick treatment I needed for my property. Again he went out of his way to find me what I needed and also had another associate assist. She was checking products on the internet as well as reading labels to get me exactly what I needed to effectively treat my yard! Not once did they seem bothered or that I was taking up too much of their time and the store was VERY busy! I will definitely be back to shop again! The customer service and availability of products was phenomenal!!! Keep up the great work!!!

Great experience, friendly staff, had a really nice lady help me find all my items and some. Very knowledgeable. Cashier was also great. Lots of neat items, definitely will be back!!!

Helpful and nice staff. I would have given 5 stars, but prices are definitely on the high side. Honestly though if Menards was closer, I wouldve gone there instead. Sorry Ace.

Mrs. Philips started a wonderful gift shop in this Ace Hardware. They have a beautiful selection of Swarvski crystal and Fanny May Candy. Also a good section of brand name candles among many other gift ideas.Like all Ace Hardware stores they have hardware, many times what you cant find elsewhere, cardhart cloths, boy scout and Cub scout supplies,home and garden and propane refilling station. Family owned and operated. One of my favorite stores.

This store out of the way for me, but I really like this hardware store! They really have all the stuff a homeowner would need, plus a gift shop area if you are looking for special gift! And they are friendly and helpful!

Clean store and friendly staff.

Always good shopping. Creative gifts

Really great Ace. Solid inventory and staff knows where everything is. I went in for a grill and they didnt have the one I wanted on up front so they checked the back and brought it up to me. Super nice people I highly recommend this Ace.

First time for online purchase at ACE..Amazingly fast and easy..They had just what I wanted.

Very good assortment and good advice from knowledgeable sales staff. Very nice personable yet professionalBetter than Big Box store.

Nice, locally owned Ace. Love to shop local. My go to place when I need a quick gift. They even offer gift wrapping!! Keep up the great work!!

Bought Hydra Sell flashlight for $29.00 went online and bought 3 for $28.00 and they came with extra hydrogen cell. Ace priced gouges!!

This is the best hardware store in NW Indiana, period. Great staff, knowledge and friendly. Great line of Carhartt products. If you cant find it there it probably doesnt exist :-)

Always find what Im looking for. Great helpful people. So much better than the big box store. Ace is the place!

We went for my friends sons boy scout uniform. Someone offered to help us and they were very polite at they register.

2 older gentlemen, one named Roy and the other one, I am sorry I did not get.They worked in the key dept. They were so helpful and patient with me and helped me so much to pick out the right tool. If it was not for them taking the time out to help me I probably would of made several trips up there. Thanks for the great customer service, somehow in this day and age sadly its missing from a lot of businesses.

Pleasant experience. Wish coupon didnt have an expiration date on them. Cant use most of them because I dont need anything at the time. Save your money on sending coupons I cant use.

Great place for gifts. They will wrap your present. They have a Fannie May chocolate shop. Come here if you need keys copied, paint, replacement parts, screws, nails ... Knowledgable staff. Stop by and check out their store.

Had everything I needed plus more

Snotty and snooty people.

If they have the product Im looking for it always about double price compared to any other place.Also its such a waste of paper when the receipt is 6 feet long for 1 item.

We just bought our first house and went to Ace to purchase paint. Lorna was absolutely amazing! She was very helpful with matching colors and gave us her honest opinion! Thank you so much for all your help!

Philips Ace Hardware in Valparaiso Indiana has everything you need and the customer service is phenomenal please stop shopping at big box stores and go to this place 100%

I really like the way someone is always there to ask you if you need help finding something as soon as you walk in the door, everyone has always been very helpful and very pleasant 🙂

Great staff.

Love this place. 50th anniversary sale. 20 percent off all items indoors and outdoors. Plus a free 32 gallon garbage can with lid. Awesome deals today and tomorrow. Always great customer service Everytime I am in there and very knowledgeable.

Usually have what I need and knowledgeable employees that will help you find why you need.

Staff are extremely helpful and friendly. I needed a nut for my guitar and three members of the team were on the case looking everywhere for something that would fit. Even though I only racked up a bill of 16 cents, I was treated with the same customer service and friendliness that I would expect with a much larger purchase. Philips Ace Hardware is there to help no matter how big or small your endeavor. Thats exactly why I will always be a repeat customer.

Love ace

Love this place

There are so many times Ive gone here, and the staff has somehow found exactly what I needed for a DIY project, when I didnt have a clue when I walked in the door. Totally love this place. Go there whenever I can. Amazing people at a store that has just about anything a DIYer needs.

Very nice small town place. Staff is friendly and helpful. Lots of variety at comparable prices. High end products as well.

They always seem to have what the other larger stores dont. The service here is top notch. Staff is esger to help and are personable. They seem to take pride in their work and enjoy being there and talking with you. Pretty unique really. Prices are a little high but its worth knowing youll get what you need. Their selection of clothing is cool too because they ACTUALLY sell TALL sizes! Cant beat that if your a sasquatch like me.;^)👍

Every employee is very helpful and knowledgeable. Always a great experience when I visit. It continues to bring me back. Hometown feel.

Always helpful, so much more so than the big box stores. Employees are always very pleasant.

Great place

Im so happy i live so close to this store! Saves me a Fortune on dyi!

Love shopping and browsing this store, great staff fair prices

Always kind and helpful

Excellent selection, wide variety, amazing customer service and Mitch is a great employee!

They had what I was looking for and were very helpful!

Good neighborhood hardware store. Unless youre buying something weirdly exotic or need lumber, then every home improvement thing you could need is here.

The best hardware store!

We needed knives sharpened and parts for a diy project. The staff was friendly and helpful. They even saved us some money but suggesting a lower cost alternative (we had picked out bolts and nuts that were overly heavy duty and didnt realize).

Always find something here. Great gift section and paint section employees are always so kind and knowledgeable

I shop at Philips Ace Hardware often. They have what I need and their prices are competive. Àlways someone ready to help.

Workers are helpful, especially with people unfamiliar with certain products and hardware.

2 Wonderful knowledgeable Young ladys working in flower tent and always courteous in the store also

Its ok