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Beau Townsend Collision Center
55 Foley Dr, Vandalia, OH 45377, United States
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Beau Townsend Collision Center
Comments
Mi
Review №1

I hit a deer a few weeks ago and took my truck to Beau Townsend collision for an estimate. They were quick to produce the estimate and it was fair and easy to understand. I called back a couple days later and asked to set up the repairs. They got the parts ordered and I was able to take the truck in about a week and a half later. The repairs were done in about a week. Truck looks like brand new! Couldnt ask for a better looking job! Thanks for getting my truck fixed and back on the road quickly! I bought the truck new from Beau Townsend Ford in 2012 and they have had it ever since for service and now body repairs. All-in-all Ive been pretty pleased with the service! Thanks again!

Ge
Review №2

My car is there and they are doing fantastic work on it

St
Review №3

Did a wonderful job on repairing my car after the accident. And did it very quickly. Staff was very friendly and informative.

La
Review №4

The service team was very helpful.

Do
Review №5

I bought a car and it had some issues, I took it to this bodyshop and helped my car become good as new. Very kind and courteous, it wasnt warranty work but I am still very happy with the customer service and work provided.

mo
Review №6

This place is not professional at all. Just so you know...to start they dont lock their gate during the day and anybody can get into you car. No appointment needed, just walk around nobody will ask you why you are there.Their hours are very diffict to work around. I would not recommend them to anyone because they are terrible with customer service and communication. Their receptionist is not professional when try to make an appointment.Here is my issue. My horn was replaced supposedly with a new horn when my vehicle was in their care. But, from the start it sounded funny, any one of their techs should have known something wasnt right. Well, I tried to resolve it with them, but it works so they would have to do a diagnostic test and charge me for it to figure out whats not right. So, I passed on that and drove around with a faulty horn because they wouldnt do the right thing and just handle it. So, here we are now 6months later and the horn is out completly. They told me to come in and they would just take a look. They wouldnt schedule me an appointment I had to just come in. So I did. I had 30 min until I had another appointment to be at. They didnt tell me that just looking at the car meant tearing off the bumper and that it would be hours before they could really look at it. THAT IS WHAT APPOINTMENTS ARE MADE FOR!!! Now, I have made an appointment because the receptionist was kind enough at that point to let me know that they would need hours to do what they needed and that I should make an appointment. Isnt that funny how that works? But she still didnt give me a time to be there. When talking to the manager for my next appointment I had to request that they have a horn in stock so I didnt have to waste another day at this horrid place. But, he did happen to tell me that if they cant figure out what is wrong with the horn they would have to send it over to the service center for a diagnostic check. WHY IS IT SO HARD TO FIGURE OUT THAT A HORN DOEANT WORK, AND IF YOU CANT FIX IT AT THE COLLISION CENTER WHY ARE YOU EVEN WORKING ON AND FIXING CARS?VERY DISPLEASED CUSTOMER. GOOD LUCK IF YOU HAVE TO USE THIS COMPANY.The big issue I have is when dealing with them they have horrible hours for anybody who has to work. They also dont communicate with you at all. After my car was hit They sent it to th

Je
Review №7

Very professional, always meets estimated time and does Great Work.

Ja
Review №8

Excellent !!!! Cant tell my car was even hit in the rear

Li
Review №9

They don’t know how to do a proper clear coat on their paint work. You’ve been warned. Go elsewhere. They will also damage your window tint and give you a hard time about paying for it.

Gl
Review №10

Had car repaired there and was detailed as a bonus. Beautiful repair job. Will recommend to friends and relatives.

Ri
Review №11

Best price best service

Du
Review №12

Beau Townsend Body Shop they work with you they get your car fixed in a timely manner right now theyre being hit hard because of the tornado in Dayton Ohio I should say tornadoes in Dayton Ohio I went there and I sell all kind of damage to Vehicles they were happy and working away like the Seven Dwarfs very amazing their positive energy that theyre putting into putting peoples cars back together that are affected by the storms

do
Review №13

Great collision center people were very knowledgeable fast and easy to work with and also quality work

Do
Review №14

Recieved my car back with very bad orange-peel in the paint, and they scratched the hood while putting the fender on.After complaining they fixed all of this and it looked good, but it shouldnt have ever left the shop like it was in the first place.

La
Review №15

The website says theyre open until 1pm, when in fact they are closed on saturdays. I work until 7pm and physically can not make their horrific schedule. Update your damn website.

Ra
Review №16

They have a huge paint booth, for larger vehicles, thats what I went there for. Full ceiling filters and a center floor filter system, I went with a company Enviromental Air Filtration to change out the overhead filters

Re
Review №17

Great place to get your car fixed from a wreck

Ed
Review №18

Great place very helpful

Ka
Review №19

The receptionist is rude disrespectful and this place doesnt FULLY check for damages to your vehicle

Information
3 Photos
19 Comments
4.1 Rating
  • Address:55 Foley Dr, Vandalia, OH 45377, United States
  • Phone:+1 937-898-9565
Categories
  • Auto body shop
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Planning
  • Appointments recommended:Yes
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