Everything was great except when I called to find out the cost for the exam they told me $72. When I got there they added on another $25 for a picture of my eyes for a complete diagnosis. They shouldve been completely transparent about their prices upfront.
Fantastic experience! Terrie the optical tech was fantastic. She went over and above what she needed to do. She spent well over an hour helping my family order contacts and glasses! So glad Shopko opened its optical stores back up.
I had a great experience buying glasses and getting an eye exam from shopko. Terrie and Kat were very helpful in deciding the right glasses to buy. The product options they had made it easy to find the right glasses for me for a reasonable price. Also, Dr. Avgoulas was quick and kind during my eye exam.
Nicole the doctor was excellent. She was very knowledgeable and found that I had a cataract in my right eye. I thought I wasnt seeing well in that eye but never thought cataract. She is personable and friendly. Sam and Terry are also very good with customers and help you find glasses that fit well and look good on you. I would recommend Shopko Optical to anyone.
Had my first eye exam in 30+ years here and everyone was so great! Thanks to Kat for being so wonderful and answering all my questions and also to Dr. Jingping for explaining things to me so they made sense. Highly recommended!!! Thank you all!
Had a great experience at Shopko Optical. The staff was very professional and courteous! The doctor explained everything to me and Katerin made the ordering process very easy. I will definitely go back again!
Everything went great! Evelyn (I think) helped me order contacts and glasses, she was accommodating and broke everything down for me really well. Would go back.
Great experience! Everybody associated with the Verona location are very professional and knowledgeable. Id also like to add that they are all very nice people too!
Fantastic experience! Terrie took her time to help find my perfect fit AND went above and beyond to help me apply my insurance. Highly recommend this place if you’re looking for the the best pair of glasses for a good price!
From the follow up phone call that came minutes after I scheduled my exam online to the end of my visit, the employees at Shopko Optical in Verona impressed me with their genuine friendliness, professionalism, knowledge, and thoroughness. It was a truly enjoyable experience and they now have a new loyal customer. Sam contacted me prior to my appointment, answering all my questions and putting me at ease. Dr. Avgoulas was so personable and respectful of my many questions and concerns about balancing cost with my eye care needs. Its clear she truly cares about her patients. The entire front-end staff was helpful and kind as I made my frame selections. Kat, in particular, who took me through the pre-exam and helped me make the many decisions to get frames I liked at a price I was comfortable with, made the whole process a true pleasure. Just a wonderful experience all around.
Shopko Optical has always been my favorite eye care center since I was a child. When I saw Verona had one in town I knew that would be the place Id go. Well I was not disappointed at all! They made me feel safe with their COVID protocols. They were very nice and thorough on explaining my benefits and contact lens options designed for me. The whole process was fast and easy. I highly recommend Shopko Optical for anyone with eye care needs in the Verona Area.
I stopped in at the Verona Shopko Optical and was greeted by Terrie. She was very helpful with frame selection and setting up an eye exam. At my appointment Kat cheerfully checked me in and took good care of me during tests, frame & lens choices, and measurements. It was nice of her to fix my current ill fitting glasses too. Thank you, Kat! Dr. Avgoulas was very knowledgeable, professional, and thorough. She answered all my questions. It was a positive customer service experience in all respects for me.
This was my first visit to Shopko Optical and it did not disappoint! Scheduling an appointment was super easy online and I was able to make my appointment for only a few days later. When I arrived for my appointment, I was immediately greeted by Kat who got my exam started right away. After the first portion of the exam, I waited less than a minute to see Dr Avgoulas who gave me recommendations on a new contact brand to try. The whole experience from start to finish only took about 30 minutes. I was very impressed by the kindness and efficiency of the staff. I will be back in the future!
Had a great experience. Kat at the Verona location helped me get a great deal on contacts and glasses. She was very friendly and helpful!
Everyone was super nice. Three people helped me pick frames which is always hard for me. Ill definitely go back.
Everyone was just plain great, super sweet and knowledgeable. What more can you ask for, they helped throughout the full process and explained some things that I never knew about my eyes.
Had a great experience! Nicole was excellent at answering any questions I had. Terrie was awesome to work with checking out. Would definitely recommend to anyone.
My mom needed a pair of glasses and we were looking for a different place to get this next pair. We stopped in to ShopKo optical Verona just to look around. But everyone was so nice and helpful that my mom ended up ordering her glasses. From picking out a frame to deciding on any upgrades Terrie was fabulous. It was a great experience.
From Kat meeting me at the door to picking out glasses the experience was excellent. She was very informative on the entire process. The doctor doing the exam also very informative on my eye health. I would definitely recommend!
Wonderful experience! Dr. Nicole was FANTASTIC!! She took the time to talk to me about my prescription and options as my old eyes are not getting any better! Also, Thank You Terrie! Thank You for your help picking out a few pair of glasses.Thank You for your patience while I tried on a gazillion pair, knowing youd have to sanitize them all after I left. Everyone should be so good at customer service!!Ill be back!☆☆☆☆☆
Super friendly and helpful, convenient and easy to get to. Pricing on eye exam was great!
My husband and I went for eye exams today and could not be more pleased. Kat took us through the preliminary exam tests and then we saw Dr. Avgoulas. It was easy to get an appointment, the location is super-convenient, and everyone was friendly, patient, professional, and thorough. This will be my 1st pair of glasses from Shopko so Im very excited to get them. Last but most important, I felt the staff took health precautions seriously and had great protocols in place to keep us safe. Id give them 10 stars if I could.
I had a great experience. It was my first eye exam. Dr. Avgoulas was very informative. She answered all my question and explained what she was doing and why.Kat was very helpful when it came time to pick out my new glasses. Having never worn glasses before she helped me pick out the best frames and lenses and explained to the differences between the different lenses.Thank you, Jim
Kat and Dr Avgoulas were so wonderful! Both helped me understand what recommendations I had available and what fit my needs. Also Kat helped me find glasses and lens treatments for my affordability range! Which is very much appreciated! Thank you gals! Always will be using Shopko for my needs ❤️
Ive been a Shopko Optical Customer for over 20 years and have always had a great experience. We were so happy to see the new location open in Verona and the staff there is wonderful. Great with adults and kids. Highly recommended!
Dr. Nicole provided excellent service and guided me through selecting the correct glasses. Ive never had issues with my eyesight before and she was so helpful. Kat was also lovely and assisted me in the check-out process. I would highly recommend them, and this location. Thanks ladies!
I visited the Verona Shopko Optical for the first time and had a pleasant experience. I was was able to make an appointment and get in for an eye exam in the SAME day. When I got to my appointment, Kat was extremely helpful (and friendly!) and told me about the different deals/rebates to help me keep things affordable. Edwige was also very helpful and kind at the end of my appointment when I was checking out. And of course - Dr. Avgoulas was extremely informative and helped me through every question and concern I had with my contacts. I will be returning and I would recommend to any of my friends/family!
We were able to get an appointment quickly. The staff were polite and professional. Terrie ensured that we were taken care of in a timely manner, and Dr. Avgoulas put my daughter at ease and clearly and carefully responded to our questions.
Im truly glad I went to Shopko Optical in Verona. Working with both Dr. Nicole and Terrie made the whole experience pleasant and very informative. I especially appreciated Terries patience & assistance when it was time to choose my frames and lense options. Thank you both.
Went to Verona branch. Great service, helpful, and informative. Would go again!
I got there 15 minutes early & they got to me right away! They were all super sweet, kind, patient, & explained things to me like I’m a 5 year old (in a good way!). Towards the end, there was an unhappy customer that came in about something & they handled it super professionally in my opinion. This is such a convenient location for me & I’m glad it’s here. Would totally recommend!
I went to Shopko Optical-Verona for an eye exam and I was very pleased with the service provided from both the optician (Katerin) and the optometrist (Nicole). They were very patient and helpful in giving me the prescription I required.Dan B
Friendly staff, answered my questions, got me checked out, new glasses ordered and on my way back to work without issue. My wife had gone there and my old place closed, so figured I would give it a try. Everyone from Evelyn to Nicole were great to work with.
Great care! The opticians helped me through a complicated insurance issues so I could get the glasses I wanted! Thanks Shopko Optical Verona!
Awesome, knowledgeable staff. Very clean and COVID safe. It was a great experience and I will definitely be going to Dr. Avgoulas again. She answered all of my questions and even recommended a new pair of contacts to help with my astigmatism. Highly recommend!
It was my first time going to Shopko Optical and I had a very easy and pleasant experience. Everyone was helpful and experienced. Kat was great helping find the information I needed.Thanks!
Really easy and comfortable experience. Quick and painless.
Everybody here was fantastic. Kat was super helpful and kind. The doctor was really nice and everyone was helpful when it came time to choose glasses frames that looked good on me.
Fast service, friendly and knowledgeable staff.
Dr. Avgoulas was incredibly patient with me as I tried contacts and worked with me to try to find just the right ones for my situation. The staff (we worked specifically with Sam, Cole and Kat) were all very friendly and helpful. My husband and I both had appointments at the same time and we both were extremely satisfied with the entire experience. They even replaced my husbands lens within a few weeks of getting his new glasses after our dog got a hold of them and scratched them. I cannot say enough good about our experience here.
We came in to get new glasses for my Mom and Edwige was fantastic to deal with! She was very friendly and helped us get Mom a nice new pair of glasses and was also very knowledgeable. We can`t wait to pick them up. Thanks again Edwige and all the ladies at Shopko Optical in Verona!!
I had a great experience at this store. Terrie was friendly, helpful, knowledgeable and curiosity. Thank you!
Move to the Madison area from out of state I needed to update my prescription so I could get more contacts. When i arrived I was greeted with a friendly smile. Terri was very helpful and I was in and out within half an hour. Would not hesitate to go back and would highly recommend anyone needing new glasses or contacts to check them out!
Everyone was very nice and efficient. I used to drive much farther to go to Manona, so I am thrilled this store is here. Glasses were ready really quick too.
I had the greatest experience! Ive not been to Shopko Optical for a very long time. I went in yesterday and the entire clinic was amazing! Please visit the Shopko Optical in Verona on Hometown Circle.
I have never been a customer here but while driving I broke my glasses. This shop was happy to help by fixing them free of charge! It was all done with a smile and in 5 minutes! Amazing! Thank you!
I saw Dr. Avgoulas for an eye exam - she was extremely helpful and answered my questions very clearly! I’m glad I came here for care - everyone was very friendly and knowledgeable. I would highly recommend this location!
Very friendly staff. Able to get an appointment almost right away. Didnt have to wait, they were right on time. Very good experience.
The staff was friendly and knowledgeable.
My first visit to Shopko Optical Verona. The staff is courteous and was able to answer all my questions.
The service is amazing and I love the glasses I purchased!! Edwige was amazing and extremely helpful. She was quick and efficient with her service. Overall amazing experience!! :)
It was a excellent experience, great service and special attention.I recommend it.Thanks Kat
It was so easy to set up an appointment, and everyone at the shop was eager to help. Edwige was great during my screening and helped me figure out the rebate situation for my contacts. Dr. Avgoulas was very friendly and gave me a lot of options and advice.
Everyone was very friendly and helpful. I was in for an eye exam and new glasses. Dr. Avgoulas walked me through each step of the eye exam, and Terrie helped me with the new glasses and lenses.Overall, the visit was quick, I didnt have any issues, and Id definitely recommend going here if you need an eye exam or new set of glasses.
Hands down the best experience I have ever had! Dr. Avgoulas explained everything, very informative regarding my questions and concerns. Kat was very helpful in choosing frames, she was very informative on the differences in the lenses in helping me choose what would be the best fit. If you are looking for a place that treats you like you are family ... this is the place! Kat & Dr. Avgoulas are the nicest people I have met in a very long time. Thank you both for everything!
I made an appointment to check a red eye irritation, but ended up getting glasses as well. All team members were very safe with COVID precautions. Edwige checked me in and did my initial screen and then assisted with picking out glasses after my exam. She was very helpful and friendly to work with.
Terri was so helpful with my glass fitting. All the staff was professional and I felt very comfortable with their compliance to COVID procedures. Great option for eye care in Verona.
I saw Dr Avgoulas, at the Verona location, for an eye exam. She was very professional. Explained each test and why it was being done. Not judgemental when I had to see that setting again. Best eye exam that I have ever had.Gary G
Everyone was very helpful and found Ms. Edwige very patient and accommodating . Dr. Avgoulas gave me lots of time and attention.
Nicole was really knowledgeable and made the whole process of getting an exam and new glasses/lenses really easy.
Shopko Optical @ 631 Hometown Cir, Verona, WI 53593 Is great everyone is very nice and friendly. I will be going back next year
First time going to Shopko Optical Verona. Very good experience. Terri was very informative and helpful.
Good selection and excellent service. Terrie is knowledgable and wonderful to work with.
Shopko Optical in Verona was a quick and easy way to get my eyes checked. The doctor was knowledgeable and the tech, Kat, was extremely helpful with all my questions and with ordering my contacts.
I cant speak to their pricing and glasses quality, but I went in for a regular eye exam and had a great experience. Edwige up front was polite and prompt getting me checked in and ready to go, and Dr. Avgoulas was absolutely fantastic - she clearly (hah!) really enjoys her field and that shines through in her work.
I was in today for an appointment, Terrie and Dr. Avgoulas were outstanding to work with. My appointment was on time and everything went very smoothly, I would go back to this location in a second.
Really awesome experience when I went in to buy glasses. They helped me pick out frames with tons of non-pushy suggestions (after I mentioned I didnt know what I should look for) and they were cool with me phoning a friend for a second opinion.
Excellent job by Kat and Dr Avgoulas. Highly recommend.
They told me that it will take 7 to 10 days to get glasses. call them 3 weeks later and was told it would be 2 month before i will get them.
Edwinge did a fantastic job assisting me! This was only my second exam and I hadn’t had one in years. Edwinge made me feel comfortable by telling me everything was going to be okay. She also took pride in her work by making sure that I understood what she was doing at all times and walking me through the process of an eye exam. I will continue to go to Shopko Optical in Verona because of Edwinge, she deserves a gold star!I also want to take the time to say that Dr. Avgoulas was amazing as well! She gave me recommendations that will save my eyesight! I will always be grateful for the people who help better me!Thank you Verona Shopko Optical!
Very nice staff, pleasant to work with and knowledgeable about their business. Clean with protocol in place for covid.
Edwidge was very helpful and even tightened my glasses for me
Great staff and facilities. Exam, contacts and glasses; all in an hour.
Clean, new space. Friendly and helpful staff.
Katerina and everyone at Shopko Optical were profesional and friendly during my appointment . 👍😎
Very friendly staff. Great experience.
Great staff was kind and helpful.
The ladies working here are friendly, getting your eyes looked at is tedious but they make it less, thank you.
Kat is the bomb!
Easy, friendly visit!
Very good service and attention. Thanks to KAT for everything he helped us a lot but above all thanks for translating us.