user
Valley Collision Center
13920 Amargosa Rd, Victorville, CA 92392, United States
Appearance
Valley Collision Center
Comments
De
Review №1

Valley Collision is amazing!! My car was repaired on time and by professional and knowledgeable people. They were a pleasure to work with. I highly recommend this body shop. Thank you for taking care of my baby!!

Er
Review №2

Unbelievable customer service! Extremely clean and very hospitable waiting room with free water and super cute auto decorating. They even give a free t-shirt with their logo on it as a thank you gift.

Sf
Review №3

The body work and paint job was done well. My car is Soooo shiny and looks brand new! Thank you Ben for your professionalism and willingness to help. You’re a great asset to your company.

Ti
Review №4

Unfortunately this is the second time I have had to take my car into Danny, Johnny and the crew. No fault of their workmanship because that is spot on!!! Because people keep hitting my car, its like a 🧲. These guys were great again and I dont doubt that when I get my car back it will look good as new again. Thank you Johnny!

Li
Review №5

Once again my car came out looking amazing...I delt with Ben he is such an amazing guy...Very friendly...Keeps in touch with you on your car...He explains everything as well ....This is the place to take your car!!!! To bad there is not an option for 1k stars because thats what this place deserves and then some...I dont have to worry when my car is over there....So take your car/s for your needs...My car looks amazing ❤️❤️❤️❤️❤️

Ma
Review №6

I had my stock trailer (Pic Below) painted by Valley Collision Center and I could not be happier. Valley Collision Center took on this job when no other paint facility in the high desert wanted to do it. They painted it to the original color and it looks like it is right out of the factory. There are no flaws. Their technicians and staff are very nice and professional. I got to meet the owner himself (Danny) when I first took it in for an estimate and I felt he personally took an interest in what I needed done right away. The price was very reasonable and I recommend anyone to at least get an estimate form valley collision center before you go elsewhere. What an outstanding Paint & Body shop to do business with. If anyone is interested in having any paint and/or body work done this is the place!!! THANK YOU TO VALLEY HIGH COLLISION CENTER. YOU GUYS ROCK!!

Er
Review №7

Been in the car industry for over 20 years and this is hands down the nicest body shop Ive ever been into an absolutely everyone was so respectful and nice. You both have a lifetime customer thank you again David

Te
Review №8

This bodyshop is the best in the high desert. EXCELLENT BODY WORK AND PAINT. I HAVE USED THEM 5 TIMES AND NEVER HAD TO GO BACK FOR RE REPAIR. THANKS GUYS

Ra
Review №9

Been there a few times. Quality work.

Da
Review №10

A great place with a lot of style. If you want quality work and friendly people this is the place for you.

An
Review №11

They were nice professionally I would recommend this place to anyone one they treat you with respect

Ma
Review №12

I had someone hit my truck and of course they never told me or any of my 50 employees. I took my truck in and they did their magic and my truck is as good as new.Thanks guys! Mark

Mr
Review №13

They do good work ive taken several of my vehicles here to get repairs done.

Er
Review №14

What a pleasure doing business with this company, Dave was great from day one, honest, upfront and great communications.Jeremy the production manager was also great made sure all my concerns were addressed upon delivery of my truck with no hassle what so ever. Outstanding group of people.

Ma
Review №15

Great place to take your car great atmosphere office is all decorated and antique furnishing from the past getting my car repaired there body work itll take about 4 weeks had to head on coming at me to Sundays ago but I end up the last 3 seconds veering to the right and accelerating but he siteswiped me instead thank goodness for my three second it saved my life from being head-on with a drunk driver at a high speed

Cr
Review №16

I took my 2008 BMW 328I there for a bumper replacement everything went very smooth and I was happy with the customer service experience.

Mc
Review №17

They did a great Job fixing my Red Ranger. Thanks

ed
Review №18

Every now and than you come upon a business thats in it for the right reasons, and thats continued business not a money grab. Took my mustang in for some non insurance related repairs and they treated it like royalty. The repair was done perfect and fast also. Staff friendly and waiting room is nice and clean. Be sure to ask for Johnny, hell take great care of you.

Je
Review №19

First and foremost they are used exclusively by my Toyota dealer. They were 50% of the other estimate for a place near me, and the work is amazing. They even threw in a couple things. My friends are so impressed, everyone is bringing vehicles to them. Nice staff, nice shopA+ all the way

ed
Review №20

I have been doing business at Valley Collision for over 10years now and have nothing but great things to write about their work is perfect the service is great,the owner is awesome (giving me a personal ride home) and having me picked up to get my car when it was ready (which the owner has done for me all the years I have done business with them) they dont try to get you to do more work than you want and charge you a fair price to do it! They are so great I cant wait to get my car serviced again by them! Keep up the great work Valley Collision! Cant wait to see you again! Eddie D.Jackson Isaiah 26:3,4!

Jo
Review №21

Morgan from day one to the day I picked up my vehicle she was amazing. I kept coming in trying to see the progress of my vehicle. They were more than happy letting me inside to see. Makes you happy when you are seeing what goes on behind the scenes. She was there for me for all the questions I had without even a slight bothered look and feel from her to me because of all the questions I had lol. My vehicle looks like if it never was involved in a accident. They even made sure it was nice and cleaned when I picked it up. They even went as far as taking my aftermarket parts off, organizing and saving my bolts, nuts, etc into a bag and in my car when I picked it up. The little things they do that they dont HAVE TO DO, go along way to me and other customers. Thanks Morgan!

Ch
Review №22

I had a unique situation with my car that was not the full scale insurance type deal. None the less, they took the time as if it was a long time important client. The work was above expectations, on time and overall a great experience.

Ne
Review №23

Great work and courteous employees!!

Gi
Review №24

They were very courteous and helpful

Ma
Review №25

Can I get my car fixed there on Sunday I got hit I would have got hit and head on by a drunk driver but I hurry and turn my steering wheel to the right and he got my whole right side spun me around like a rabbit plowed me into it light pole these guys are going to be taking care of my car you should go into the shop its totally awesome they have antiques in there that go back to the twenties and 1800s on display I could live inside there just to look at that everyday its so neat

Pa
Review №26

She is like new again! YAY! I highly recommend.

1k
Review №27

This is the second time I used this business this place is amazing aboustely would recommend to anyone..I had Ben he is so nice and very professional .infact every one there is just amazing I love the fact that they keep in contact with you about your car.i can leave my car with. No worries...Please take your car here for any of your car needs or wants!!!❤️ ❤️❤️Thanks again Linda Rhone

Al
Review №28

So far so good. Just dropped the car off today will let you know whats up when I pick it up

Ph
Review №29

Everyone at this shop is very nice. Their job quality is number one.

er
Review №30

My car was his towards the start of the covid pandemic so took roughly 2 months to get my car. The passenger side near the trunk was hit. They did a great job they missed small stuff here and there but I got it taken care of when I asked about it. Ben made the process so much easier he would give me calls with updates about whats going on and overall was a pleasure working with him. They did a great job.I wanna give an update after they kept the car 2 months I did expect exceptional work... Some time after the car job some ringing where it was fixed. Feels like the mechanic tried to rush but didnt exactly check thoroughly...

Di
Review №31

I had considerable body work needing to be done on my vehicle. I was greeted immediately upon entering the office, and am adjuster was evaluating my car within minutes. Parts were ordered and the repair scheduled. I was kept advised of the progress throughout the process and the work completed on time as advised. Upon receiving my vehicle I was pleasantly surprised that not only was it washed but the interior vacuumed and cleaned including the windows. I will definitely return for any future needs.

Da
Review №32

Put in the wrong coolant and acts like its fine rather than provide the exact coolant they used. Its the wrong color that they topped off with too. New scratches on hood. Radio stations changed on all 3 presets. Stuff thrown into trunk. Caused additional damages because of their rush to get it done. Used AAA.

Sa
Review №33

I have been a repeat customer over the last 10+ years and there is a big reason for that. Valley Collision has always treated me with respect and professionalism from the beginning middle and end of every job I have given them. Morgan went above and beyond to make sure every T was crossed and every I was dotted. As if my vehicle were her vehicle..which I appreciate more than she will ever know.Blanca at the front always friendly super helpful and very professional. Ben was kind enough to give me a ride home to AV when my ride was stuck in the Cajon Pass. Johnny the Office Mgr went out of his way to listen, understandand help me. For all these reasons and more is exactly why Valley Collision Center will always get my business and and any referrals I can send their way!Keep up the Outstanding Customer Service..and Thank you again!!

De
Review №34

Excellent work, communication, and commitment! Very, very happy and satisfied!!!

Ed
Review №35

My car was fixed and now has torn carpet with wires out. It makes a noise when you back up. They won’t fix it because they feel it’s not related. Guess what it was not like that prior to your tech working on it. I will be calling better business bureau and AAA.

Ye
Review №36

This is my second time patronizing you, stating from from the Receptionist, to all your associates, you never seize to amaze me. Everyone was very polite, respectful, and very diligent. Feedbacks were promptly given and job was done timely and satisfactorily. I will surely recommend you. Thanks for the gift too.Thanks for a job well done

Co
Review №37

Valley Collison Center has been the only body shop for us for over 30 years. The place is clean and inviting. The adjusters and owner are always very helpful and friendly. The body shop guys are always working hard like bees in a hive. Great attitudes and atmosphere. ❤️They’re the best. I hope they never change. Above and beyond service tracking down parts and always keeps us informed when working on our vehicles. Thank you VCC. You rock!Also, they cleaned and detailed the vehicle when they were done. They go the extra mile.

Er
Review №38

Amazing customer service great experience great people always on top of things

Co
Review №39

These guys are great! Our truck looks amazing, and everything was restored back to exactly how it was before the damage. Thanks to Johnny, Danny, and all the other guys at the shop that make the place an amazing experience. I really was also impressed by how much they update you on the stages of the repair. Keep that up guys!

Br
Review №40

Great service, in and out, no hassle

Ja
Review №41

Front office could not have been better. They have anexcellent+ rating. The service manager was great for calling me to inform me of the status of the repairs being done. Everything was fine until I noticed the front hood was not aligned. I returned to the office and it took about 10 minutes to adjust the hood. My car was cleaned so well it looked like it was detailed.

Sa
Review №42

Excellent service....they even match the color of the car got rear ended and they took care off it in about a week my car is back to beautiful

J
Review №43

Great place. Helpful and friendly staff. Plus the American pickers would love this place 😁👍

La
Review №44

I was amazed by the professionalism and kindness they have showed me. I took my 300m chrysler to replace seal by front window and was done in minutes. I bought the parts per vin number thru dealer and clips so it would match and they installed it for free....in less than 10 minutes the gentlemen came back and said we are done and this is on us, just keep us in mind for future repairs. How great is that. I offered to keep the money for installation which was 60 dollars and he refused it. I felt emotional for such kindness and how everything was handle. Will definitely pass the good word and refer all friends and family here. Bless you all who are working in this facility and may the our Heavenly Father continue his Blessing in this place.

Am
Review №45

Valley Collision has done paint work on my RV and daily driver. I am 100% satisfied with the work done and even more satisfied with the customer service provided. Not only did the paint color match exactly, but the work looks incredible on both of my vehicles. Luckily, I dont need a collision shop very often, but it is a relief to know I have a go to shop now that is trustworthy and takes pride in their work. I highly recommend Valley Collision Center!

Jo
Review №46

I can’t say enough good things about this company! My car has never looked so good. I had a repair done a couple of years ago by a competitor and I was never happy with it. Valley Collision did my repair for a great price, they are totally professional, had the car finished quickly, and the quality......I’ve never been happier.Thank you Valley Collision!

bu
Review №47

They have went above and beyond to make sure that my car was repaired right even months after when i had an issue with my hood they repaired it because we all believed it was something to do with my first repair

Ch
Review №48

Thank you Valley Collision! Great work and great customer service! Special thanks to David Lutz for keeping me updated weekly on the progress of my truck.

I
Review №49

Ive brought two vehicles here on two separate occasions. Customer service is unmatched. They really are for the customer and will fight with the insurance company to get your vehicle looking pristine again. The shop did an amazing job on both my vehicles. If I ever come across another unfortunate event I will definitely be coming back. Shout out to David Lutz and the rest of the staff for the wonderful experience. Thank you.

An
Review №50

Excellent workmanship on my GMC Yukon. They do quality work always. I never take my car anywhere else. The staff is super friendly. I highly recommend them for the total complete care of your repair, replace and paint. Theyve also worked on my Mercedes as well, and I was not disappointed at all.

Lo
Review №51

My name is Loretta RuckerValley Collision Center provided me with A1 service! I don’t easily trust anyone to service my Benz but they took great care and repaired my car and it looks brand new. They were fast and I was only without my car for one dayThank you Valley Collision Center

Da
Review №52

The people at Valley Collision Center are courteous, professional and efficient . They tend to all your questions and inquiries in a respectful manner. Their repair work has been outstanding and they guaranteeit for life. Ive had repair work done there 3 times over the past 12 yearsand I highly recommend this facility.

Da
Review №53

Our 2005 Honda was damaged by road debris and Valley Collision Center was wonderful. Their staff is excellent and was great to work with. Morgan was especially great to work with. She kept us informed every step of the process. We didnt want the car to be totaled since we couldnt afford to buy another. Morgan worked with the insurance company and because of her efforts the insurance company fixed our car. Thank you again Morgan! We really appreciate your help! We will definitely recommend Valley Collision Center to everyone.

Ji
Review №54

Cant say enough good about Valley Collision. They truly take care of their customers.

Do
Review №55

Great customer service

De
Review №56

My vehicle was finished a day early and it looks fantastic. When they realized my truck did not have this particular part to remove they took it off the bill. Most places would have gladly taken my money. Honest people, Quality work. No run around..

Ge
Review №57

Comfortable, fun office and professional, friendly staff!

bl
Review №58

I used Valley Collision Center 3 years ago when someone backed into me, and was so pleased with the quality of their work and the extraordinary customer service, that I came back again for similar repair work. Again I experienced such excellent customer service and quality repair work. I also enjoy the comfortable atmosphere in their waiting room, as well as help connecting with a rental car. They take care of everything. Ill always choose Valley Collision Center. --Marlene Kirk

Sa
Review №59

Valley Collision Center in Victorville had my car back to me 3 days after I dropped it off at the center for repairs. They were all very friendly, informative & efficient during the whole process. I hope no more damages happens to my vehicle, but I will definitely return here if I ever need any more repairs. Highly recommend!

Mi
Review №60

I have been in the car business for over 20 years and had never done business with such a professional company! The customer service, quality of work was nothing less than the best!I will do business with them again and I will recommend them to every body I know!

Jo
Review №61

Great service

Jo
Review №62

The best service ever, quality work.

Ja
Review №63

Been there 2x for repairs and totally satisfied Morgan is awesome and helped me in every way. Everyone at the collision center is professional and very helpful thank u. Very highly recommend.

Da
Review №64

Great body shop. They repaired two of our vehicles and we are very pleased with their work. I would highly recommend them.

Ca
Review №65

They they took good care of my needs. My car looks wonderful

Do
Review №66

DID A FANTASTIC JOB ON REPLACING THE DAMAGE TO THE VEHICLE. LOOKS LIKE IT NEVER WAS IN AN ACCIDENT. CHELSY WAS OUTSTANDING IN KEEPING US UP TO DATE ON THE PROGRESS OF THE VEHICLE REPAIR. HIGH 5 TO CHELSY AND VALLEY COLLISION CENTER.

Pa
Review №67

I was in awe of the work done on my SUV. My vehicle looks like it did the day I bought it. They not only repaired the dent and matched the paint in my door flawlessly, they washed and vacuumed it. My car was ready on day and time promised, Johnny Pederson was amazing and i would recommend to anyone!!!!

Od
Review №68

Great customer service. Friendly people. The only thing i didnt like was i think it was too long to get the work done on my car. but the outcome was worth it. The body work and paint job was 100% and also appreciate it is lifetime warranty work👌 i would recommend this place to anyone needed body work or paint jobs.

A.
Review №69

Valley collision center has been in the community for many years now. Not only do they do great: bodywork, theyve done some great charity work as well. After my car was hit and several thousands of dollars worth of body damage done Josh walked me through the entire repair process as well as dealing with the insurance minutiae. Everything went as explained and no bumps in the road. Valley Collision centers work ethic was really reflected through Josh and each person who played a role in repairing my car. All though I am very nit picky and I did search real hard to find any flaws in the repair, I found none. Thanks for a job well done valley collision center. I would recommend Valley Collision Center to my mom and of course yours. Godspeed. Grumpy Grandpa

Ma
Review №70

Staff was very professional and couteous, always communicating the process for the repairs on the car.

Je
Review №71

We have had work done at Valley Collision Center a few times and they have always made us happy. Only one time did we have a problem with the work and all we had to do was tell them and they fixed it immediately.

Wi
Review №72

My experience was a great one! David lutz was very professional and courteous. He kept me updated on the progress of my car continuously. I couldnt be more satisfied! Thank you! Valley high collision!!

Bh
Review №73

The work was excellent. We appreciate the service that was given to us. The staff were also very friendly & courteous. We are highly satisfied by the service provided, being exemplary and on time. We can refer this great service area to all our friends. -Iswati Parmar

ma
Review №74

When I picked my car up after the repairs I noticed headlights and fog lights not functioning the light switch was busted minor damage to side mirror and driver door never repaired but was charged for the repairs complained to the manager about these issues refused to correct the situation while offering me a company t-shirt. I would NEVER recommend this place#ISue

Ja
Review №75

Very professional, reasonable with outstanding customer support. I worked with Kaylee and she was absolutely wonderful

Th
Review №76

Great place, very nice and courteous people, very nice paint job.

Br
Review №77

My experience at Valley Collision Center was amazing. They were professional and finished my car quickly! Would definitely recommend to anyone looking for the best car repair shop in the High Desert.

Sa
Review №78

Valley Collision has always done beautiful work on my car, as I have been hit 3 times, The workers are very friendly, and caring. I give them an A+for everything!

Ca
Review №79

Great customer service. Delivered on time. Overall really good experience

St
Review №80

They do very high quality work and craftsmanship. Love this place.

ja
Review №81

Well i was referred to them by Nissan Dealership for my bumper so they repaired it but one of the brackets was defective and they had me bring it back and repaired it no cost to me standing by there Service!!!😇😇😍

Tr
Review №82

I love this repair shop.*Customer service: A+*Ambience: A+*Workmanship: A+They’re great all around. And will coordinate your rental car pick-up too.

da
Review №83

Sadly, we have had to use their services numerous times. Each and every time they have been extremely courteous, and professional. I have used another shop up here, but I would recommend Valley Collision hands down.

Ta
Review №84

The service was awesome! Had my car done early, VERY friendly and honest! Would highly recommend here. Did a great job!Tammy covarrubias

Mi
Review №85

Just when you are going through a tough patch because your car is wrecked, its good to know that at Valley Collision its one less thing to worry about.They kept me updated on the progress of the vehicle and once it was complete you would have never thought it was in a accident. The car was immaculate! No short cuts! The staff is very thorough at explaining the work and really friendly. Like i said one less thing to worry about. STRESS FREE and PAINLESS process.Thanks TEam

Ro
Review №86

Great job

VJ
Review №87

The folks at Valley Collision, Victorville are wonderful! We had a little repair done today. They treated us like they were going to make thousands on our job when in fact, with all the gifts they gave us, they probably barely broke even! My point is, they treat all their customer with care and respect.I hope I dont need their services soon, but when I do, this is the only body shop I will use. And you can bet I will refer my friends!

Ms
Review №88

Great place to receive an estimate as well as their professionalism cannot be surpassed!

Er
Review №89

Excellent body shop. Quality work done quickly and professionally. The whole experience was seamless, easy and I was never worried about a thing.

Da
Review №90

Great service, professional at the highest standards! Guaranteed all work as long as you own the car. The atmosphere is very comfortable to say the least.

Jo
Review №91

Awesome work

Sc
Review №92

No complaints, fixes correctly the first time. Ive taken 4+ vehicles here, perfect repairs every time. Ive dealt with other body shops in the H.D. and none of them compare, Valley Collision is the best in town!

Al
Review №93

I had previously used Valley Collision Center years ago and they did an excellent job. In a previous accident, my insurance recommended Caliber Collision Center, which I used and they did an okay job, but I noticed the repair work wasnt that great (perfect). Granted it is near impossible for such work to be perfect, depending on the damage that needed to be repaired, but that was something I remembered. So, when I needed repair work again recently, I thought of my last great experience with Valley Collision Center, so I chose them to do the inspection and repair work. Morgan was my rep, and she kept me informed every step of the way and was very caring and understanding. Whenever I called to check on things or to ask a question, she answered immediately and when she wasnt there or busy, the other personnel helped me with the same level of caring and understanding. When I picked up my vehicle, it was like nothing had ever happened. I was elated and I got another T--Shirt! (I got one previously and now I have another) In any event, I will now remember to always go with them, should the need arise.

Ri
Review №94

Very good customer service Josh called me every 3 days to give me update I think they do a very good job and its hard to please everyone. Youre always going to get that one customer that ruins your whole day just wanted to say thanks my car looks like I just bought it.. 04-26-2018

Ga
Review №95

Valley Collision replaced the front end of my car and repainted it to perfection I was highly impressed with the final product.

De
Review №96

My husband had a window issue, stopped by Valley Collusion, spoke with Danny Fowler. He had the window taken care of by his team of experts in no time.My husband is extremely happy.This is the place to go!Deboraha &Richard Chavez

Be
Review №97

When you walk in the people who work there are so kind and friendly. We brought in our vehicle and they ordered a remanufactured front bumper. They didnt sand/prime the bumper so the paint is chipping off. When we let them know there were mold lines and they pinched the bumper in they said this was normal. We finally got the lines fixed and the pinch fixed after several visits. In addition, the bumper is white and does not match the car. The reason I mention this is we just went to Signature Collision 2 now known as Classic Collision to fix our rear bumper and they did a GREAT job, the very first time. We didnt have to complain over and over again about the workmanship.

Ya
Review №98

Excellent place I highly recommend 👌

Wa
Review №99

Top Notch shop! Josh was great helping me out with 3 claims now. Blanca and The Body Shop guys do their jobs well!

Ri
Review №100

Very friendly and knowledgeable. Great work!!!

Information
42 Photos
100 Comments
4.3 Rating
  • Address:13920 Amargosa Rd, Victorville, CA 92392, United States
  • Site:http://valleycollisioncenter.net/
  • Phone:+1 760-241-7715
Categories
  • Auto body shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations