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NAPA Auto Parts - High Desert Auto Supply
15145 Seventh St, Victorville, CA 92395, United States
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NAPA Auto Parts - High Desert Auto Supply
Comments
St
Review №1

I got great service here at 7th st Napa, every other auto parts shop gave me the run around, thanks Frank

Ri
Review №2

When you cant find it go to Napa.And they have fast turn around on cutting rotors .

An
Review №3

Worst store ever I won’t buy from there again our any Napa in the high desert. They are all owned by the same guy. It’s a franchise so they don’t have the same corporate rules. I bought some snow chains from this store I asked if I needed two the guy said it doesn’t hurt so I bought two sets. Go to find out I only need one and now Chris the manager doesn’t want to help me out it’s a new none open set now I’m out $200 this is BS and horrible customer service. It’s independently owned goes to find out I called a corporate store and they don’t have a problem returning it if it was bought trough a corporate store or online. I’m so frustrated. What a shame for a quick buck you lost my future business

Da
Review №4

You gotta love it here.....The right stuff 👌

Ma
Review №5

Napa has always been my fist stop whenever I need a car or truck parts, they always have my parts and if they dont have them they will order the part for the very next day.

Br
Review №6

Employees seemed nice but could do a lot better . They got me the item I was looking for and quickly rang me up but for a 5 star I would have likes to be asked about why Im interested in the product and what I am trying to do then mabie offered alternatives.that would be 5 star worthy

bi
Review №7

Best Customer Service For My 1949 Chevy Fleetline Fastback 2021

Ti
Review №8

A lot of experts serving their customers with the right parts quickly & efficiently.

Lu
Review №9

Awesome customer service.... the young guy at the counter was excellent in handling what I needed. He went above and beyond. Thanks guy.

Da
Review №10

I walk in to see what they had as far as a buff Bonet 6 since I pick up a 6 buffer

ma
Review №11

No good serves dad this store is have to go aut off business tras

De
Review №12

Great staff. Have your parts, if not they can find it.

Jo
Review №13

The staff is always professional and courteous. If you want quality parts, this is the place for you.

me
Review №14

Top quality service and information

Ma
Review №15

Pretty much saved me I needed four coils for my vehicle two of them went out but you got to replace them all because theyll just go out as well eventually nice to be running decent again

Ca
Review №16

These people know what there talking about. Helped me get the part I needed. Not the part I though I needed. Super thankful.

Ca
Review №17

Great knowledgeable staff, that can handle the hard to find items you need

De
Review №18

Everyone is always nice and very much helpful its like home here

Jo
Review №19

Napa has a good crew behind the counter! I called about a part, they said they had it in stock and to just come on in. When I arrived, they basically had it waiting for me! I will come back!

Al
Review №20

My number one for parts and maintenance on my cars and for when I take care of my family and friends .. great crew that goes above and beyond .. 25 + years .. NAPA Victorville ..

Pe
Review №21

Best of the Best in Auto Parts..Awesome Customer Service

Wi
Review №22

Best selection of off the wall parts you cant find at the other places.

Ga
Review №23

Better quality parts than other part houses very knowledgeable staff and courteous only wish theyd advertise what they have on sale but even tho their a little far out still will buy my parts there not junk like the well known stores

Er
Review №24

Good place to find the hard to find parts

Et
Review №25

Went the other day to get intake manifold gaskets for my 67 bus. When I got the gaskets I told the specialist that I hate that the gaskets are always paper. Well, I was wrong. These Felpro gaskets are far better than any I have bought before. Thank you Napa!!

Da
Review №26

They got everything you need for your car or truck.

Da
Review №27

A Knowledgeable staff is a rarity these days.

PE
Review №28

The best store of all NAPAs in high desert

Ca
Review №29

NAPA is the place to go when you want to fund Quality Auto parts and Professional People that are eager to help you. Always a pleasurable experience.

Ro
Review №30

All u need great people

Su
Review №31

Joe helped me find the right size/type of windshield wiper blades for both of my vehicles and even offered to install them for me! He respectfully refused a tip adding that referring friends and family was all the thanks he needed. If you want quality parts and amazing customer service, go see Joe at Napa!

ME
Review №32

They all were very helpful, and happy. I always send my friends there. Thanks for having one so close to my home.

Je
Review №33

Friendly and knowledgeable staff. I told them what I needed and gave me exactly what I needed. The disc and brake I got for my trucks has good warranty on them. Highly recommend Napa.

Kr
Review №34

These guys are the best! I always recommend them to anyone who is looking for a good parts place. If they dont have it (which they always do!) Then they can order it and have it the next day! Super high quality service! Love this place and been coming to them since 2010.

Ca
Review №35

This is my first visit to this store and I already like it. They seem to have more stuff than their closest competitors. Busy store on 7 st Victorville CA.

Il
Review №36

Excelent service and everything do you need.

Ki
Review №37

Laura and Jim is always helpful and have very good customer service. I love always coming to the store. Now ask for Jerry his customer service needs work he needs to work in the back he does not know how to greet customers nor speak to them. Nasty attitude he didnt help me with just the vibe for working with other customers there.

Ma
Review №38

Awesome place. Super helpful associates, they can get practically any part that exists. Keep up the great work. Thanks!

Jo
Review №39

Always great help.

Ce
Review №40

Helpful fast, good prices on chevrolet parts.

Di
Review №41

They ask lots of questions, and are genuinely interested in getting it right, the first time. If your imaptient, or mean, this is NOT the place for you. Awesome job

Ha
Review №42

Large store, tons of inventory! Old schoolPeople, lots of catalogs,plus computersIf they dont have,they are helpful to get,Not like some internet sites! ThesePeople strive on quality!👍👍👍Alot of autosupply in high desert notVery helpful.

Jo
Review №43

Great service! I went in to get some wheel beads was having trouble finding them and all the gentlemen at the counter were just talking for over 5 min as I stood there, not one of them greeted me or asked if I needed help with anything. A young lady pushing a cart first thing she does is ask me if I need any help I said yes I do. So she stopped what she was going to do just to walk me over to we’re the tire section was and when I didn’t see what I needed so I asked her if we carry them she said let’s go on over to the counter and see if we can order what it is I needed, she passed me over to a guy at the counter which thank you so much to the young lady who acknowledged me and for the help and also to the guy at the counter. It’s guys like u that make customers feel appreciated and want to come back maybe your co workers can learn a bit on how to treat a customer. Again thank you two for the little things that make people feel good

Pe
Review №44

Excellent services.

ma
Review №45

Great customer service; personal willing to go the extra mile to find what you need

Ro
Review №46

They have proper customer service

Da
Review №47

I own a 1950 Chevy and found all of my parts here.

Ji
Review №48

They always have the Part Im looking for

Ma
Review №49

I needed a part they didnt have in stock, the tech offered to call another NAPA to see if one could be located for pick up. Yes, from Hesperia sent over to Victorville. I was very happy it was in stock and held for pick up.

Ma
Review №50

Well this NAPA store you wait a long time to get serviced other NAPA stores you dont

Ch
Review №51

Always surprised at how much I need is in stock

Ro
Review №52

It ok

Ro
Review №53

Excellent parts store. Excellent service.Excellent employees. Helped me find OEM ignition switch for a friends 66 Chevy truck.

AW
Review №54

Great place and great employees. Johnnie was a big help, and this place understands customer service

Jo
Review №55

They always have the parts I need for what Im doing on my vehicles

Je
Review №56

Great quality american made parts, great customer service, great selection of automotive related products.

Al
Review №57

The guys and gals are top notch. They are very knowledgeable and will recommend the right part the first time. I will not go to any other Auto parts store other than Napa. Keep up the great work and awesome employees. 👍

Pe
Review №58

Gotta love NAPA probably one of the auto part store out here that has almost everything you need in store. Found everything I needed for my integra there were at other places they need to order my parts. The place to go

Wi
Review №59

Even though they didnt have what I was looking for, the service was excellent. I now have a new parts store.

Al
Review №60

Guy at the counter was cool he looked it up and compared quality and price, found me something decent.

Ch
Review №61

The best parts store in the high desert.... 5 star service

Ca
Review №62

Very helpful young lady that show me where I can find the right part turn signal

Ro
Review №63

They always have the parts

Ga
Review №64

Johnny disrespectful as hell everyone else is good other then that a great place just dont ask for Johnny

Ma
Review №65

Best service in High Desert! Also locally owned so your Not just a number, youre a neighbor.Usually they will price match as well.3 or 4 locations in HD so they can get you what you need same day usually.

Ta
Review №66

Always great people there.

An
Review №67

Great place but there not that many around so warranty parts are hard to get done

Ro
Review №68

Staff was extremely helpful.... Cant say enough about it.. Highly recommend them....

Ma
Review №69

It was awesome, the parts guy I dealt with was very good and understanding...

te
Review №70

Good staff. Prices alittle high

Br
Review №71

Knowledgeable and professional staff. Has most everything you need for your car in stock or can be ordered in a reasonable time frame.

An
Review №72

Hard to find parts not a problem at Napa... They got it

St
Review №73

Always have what I need, when I need it. Best place in town to get my Diesel Power Plus fuel treatment.

Cl
Review №74

Prompt service and help with parts...particularly windshield wipers!

Da
Review №75

I have been a regular customer for years. These guys (and ladies) know the parts business and always take the time to explain things. A coupel of times they saved us money by advising us to ask the mechanic an extra question or two. My wife even goes in on on her own and feels comfortable getting parts. Customer service is still alive. Thank you NAPA!

Ma
Review №76

Great service. And Awesome people. 👍

Tr
Review №77

More knowledgeable than Auto zone and OReilly put together way more resourceful on foreign cars

J
Review №78

So far help is always above and beyond any napa up in hesperia and victorville sites. They take time to help you and guide you. Ive gone to autozone and seems as if they are hating their job and wasting their time with you sadly. NAPA IT IS.....THANK YOU.

Ta
Review №79

Only place I ever buy parts from besides the dealer everyone is so nice and helpful.

Dr
Review №80

Great service. they always take that extra step to find what your looking for.

la
Review №81

Great... good people, efficient!

Ch
Review №82

Because I am a truck driver, I am on the road everyday. These rigs take alot of abuse and over the years I have seen many cheap parts fail. My oldest brother was a mechanic by trade working in the Air Force and then moving on to many other mechanical fields. He passes away 3 years ago but gave me so good advise on parts. He said that he trusts Napa and you can normally feel the difference in the parts quality verses the Chinese replica. So for my personal ride, I will spend a little more money at Napa for the part and my Napa part should last awhile. Great Customer service at this location, and many price options normally available, and open 7 days week. My advise is to trust in Napa to get you safely down the road.

Wi
Review №83

Nice place but didnt have what I needed

Pu
Review №84

I received the best quality customer service here. They are truly well trained and smart.

Al
Review №85

Grest customer service! Been in my neighborhood all my life. 😎🙏🙏

Do
Review №86

Is good. Nice people and very helpful. Is good

Ma
Review №87

Napa is the best chain auto parts store out there. They still carry or can order everything you need to keep rolling. A friend lost a caliper bolt about a mile from one of the other stores and they didnt have much hardware. Sent us to home depot and they didnt have them. Called Napa about 2 miles away. Had everything we needed. I am going to stop shopping at the other MBA corporate run stores.

Co
Review №88

Always have what I need and I get military discounts 👍🏽

Sh
Review №89

Weve been dealing with Napa for years they usually have what we need or can get it with in a few days. Everyone is friendly and willing to help you.

fr
Review №90

The guys there know there stuff, awesome experience

hi
Review №91

Great service

jo
Review №92

Best parts, better people. When I shop NAPA I get what I pay for and that keeps me coming back!

Te
Review №93

Helpful staff and parts quality better than other name brand parts stores.

Br
Review №94

Excellent service! Great prices! Quality parts!

De
Review №95

Recently had a problem with my battery posts and they were able to walk me through steps to fix it. Excellent service!!!

De
Review №96

Napa to the rescue. They had the parts no other part store had. Thank you Napa!

Ki
Review №97

Great selection of high quality parts and tools...and they always have great sales

mm
Review №98

It was 👌 great

Mi
Review №99

Nice place

An
Review №100

The best service. Friendly, excellent knowledge

Information
16 Photos
100 Comments
4.6 Rating
  • Address:15145 Seventh St, Victorville, CA 92395, United States
  • Site:https://napaonline.com/en/ca/victorville/store/21232?cid=pl_yext_jobber_HighDesertAutoSupply_21232
  • Phone:+1 760-245-8671
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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