Called about availability of a new phone. Lady says inventory cant be discussed over the phone. Yet you can go online (with my phone) and you can check availability. What nonsense. Please take this into consideration. Either make sure nobody can check inventory online or let customers know whats available to them so their time isnt wasted as well. Common grounds have to be met.

I dont ever leave reviews but I was highly disappointed in your store policy. I called to see if they had a certain phone in stock and they refused to give me that information. I am not driving 30 mins to see if you have what I want. Sorry you lost my business.

The staff was excellent and very helpful.

Try to get them to answer the phone. Go ahead.... They answered and said they were extremely busy could I call back in 10 minutes? Called back 8 or 9 times in the last couple hours. No answers. Rediculous.

Currently watching my aunt add a line and the service here is beyond spectacular, Im sure to recommend this carrier to others on top of me being from the T-Mobile family!

They charge 90 dollars for a plan and shut it down the next day.Then cant or WONT call cricket to fix it. Tried to tell me a 4 month old phone needed replaced.Note the wording.retail store .

Excellent service, but could use at least one more sales person. My person waited on me and others at the same time. I am not that savey with phones would have been nice to have more one on one service. She was excellent. . but could have been better with additional sales person!

Andrea was amazing! She helped us get set up. Answered all of our questions and made sure our phones were up and running. She also made sure we understood what we were getting. If you are tired of getting screwed over by contract phones, go see her and she will set you up. And, they have free phones and cool accessories.Good job guys!

Great service

Good brand selections and fair prices. Great service.

Hi i bought a iphone from you guys and im having problem with the email i was just wonder what email domain you guys use

No one every wants to pick up the phone after5 times of calling

Friendly employees! Fast service!

Worst service ever if I could give a less than one star I would. After placing an order on line then havivg it cancelled. The online customer service said to visit the store. However the store prices are more than double. And staff had no way to make it right.Reply-Yes Susan, we did try to place the order online first. But you cancelled the order and your custoner service told us to see our local store. But your store was unable to give the same offer. You have us chasing our tail all the way back to Verizon!

Would give five stars but the wait there can be hours

Awesome service. Great signal. But hey when you pay $100 for 4 lines with unlimited data its a win win situation.

Very poor customer service. Woman who was suppose to help us looked as dumb as a rock when asked questions. Never mind about doing any business with these workers in Vincennes, IN. I even heard the worker talking about personal family problems when she should be courteous & focused on her job! Horrible!

Great customer experience at this store. The plans are awesome! I got 5 lines for 100.00 a month.

Great. Employees r willing 2 help u. Get your phone there.

Friendly employees who were very helpful. Our service isnt the best but their prices are unbeatable

Best phone service in town by far!!!!! I bought a phone with a case the holster broke.they replaced it with no problems would continue to go to this store

Uh yeah five star cell service and also there’s this cute little red head at the Vincennes branch who is a fantastic employee and easy on the eyes 👀

Excellent service and they are great with set-up for your phones.

Love our 4 member family deal

Cricket is the best phone service Ive had.

Awesome customer service! Glad we switched!

The manager was absolutely amazing

Great place for all your wireless needs

Poor service. Rude staff. Service takes Forever

Good customer service representative.

Great customer service.

Very friendly service.

Always helpful..

They are awful, would not recommend ever!!!

Awesome service

Not helpful poor choices and cant help with technical support or service issues.

Love my phone

Helpful to me

Great place

Great service

Sandy rocked!

Good service and the person who attends you very friendly