Glad to see so many positive reviews. My service experience was anything but good. Brought in my 2017 Dodge Grand Caravan with only 22K miles in for a simple warranty repair for one of the sliding doors (the door lock did not work). Problem fixed, however the technician forgot to install TWO removed parts and left them in the back of the van. A door wire harness was not attached as was dangling down, and damage was done to a weather seal. Brought the van back to fix the mistakes. Service writer said all was fixed. Nope. Now my van with 22K mikes has a crack in the large sliding door panel and the exterior weather seal was not fixed causing excessive wind noise at highway speed. Not bringing it back in for a third strike. Done with this place (for service reasons). Good Luck! Update 3-20-21 - Looked at the sliding door interior panel again - cracked! What a joke of a service department. FAIL.4-7-2021 Update - The parts department is good, service is horrible. The parts dept ordered me all of the missing / broken parts and I INSTALLED THEM ALL MYSELF! Service Dept never got back to me, never called, nothing. During the job, I found many technician mistakes. See pics! Missing parts, parts not installed, wire harnesses and cables not put back into the retainers, it was a mess. FAIL. Do not go here for service!
First time there but the staff was pleasant and respectful. My sales contact Noah Smith-Jolliffe was super chill and I enjoyed the experience. I felt the price I paid for my new ram was fair and the price on my trade in was fair. I did not feel pressured to buy. The facility was clean and well organized. I’d highly recommend this dealership when looking to purchase a vehicle. Many thanks to the staff at Waconia Dodge Chrysler Jeep Ram!
I recently had to replace a car due to an accident, and my sister and brother-in-law recommended I use Waconia Dodge. I worked with Scott at their Victoria location, and he was absolutely fantastic. He made the process so smooth and easy, and I had zero stress throughout the process. I’m very grateful for all he did, and would recommend working with him and Waconia Dodge to anyone else. I love my new to me Chevy Malibu!! Thank you!!
Alex in service took great care of my vehicle. He went over all the available options and got everything done as discussed. Thank you Alex!
Great team over there, had the pleasure to work a few of the guys they are all great. Highly recommend Noah as a sales representative
From start to finish, this was by far the best car buying experience I have ever had. Chris Weinberger responded promptly to my initial interest in an vehicle via email...walked me through the whole process via email and phone and by the time we got there for our appointment at 5:00 pm, had the vehicle pulled up front for the test drive and all the paperwork together in finance with Bob by the time we got back. The 2018 Renegade was for our 16 yo daughter and we told her THIS is the best experience my wife and I have even had. Even though its an hour drive for us to get this this vehicle, we will be back! Top notch customer service and top notch dealership!!
I had awesome buying experience with Noah Smith-Jolliffe in purchasing a 2018 Ram 2500 truck. Noah had a great positive energy that was not pushy but moved at my speed which was pretty quick. The entire dealership team did an excellent job in completing the sale for my wife and I. I would recommend Noah and this dealership to all including close personal friends and family.
We first met Julio Sanchez when we stopped at the Waconia dealership to look at several new vehicles. Julio was very knowledgeable about the vehicles and their features. He explained much about the various optional equipment on each and was very pleasant to work with.
Alex in service absolutely saved the day! I brought in my 2020 Jeep Wrangler without a clue what was going on and he quickly diagnosed the problem and discovered several other important fixes in the process. He was able to get most of the work done under my warranty which was huge because I just purchased this vehicle in March and was not prepared to spend tons of money fixing an almost brand new vehicle! I will bring my Jeep to Alex at Waconia Chrysler Jeep every time it needs service-thanks again Alex!
The service people here are wonderful! Alex and Mike go out of their way to help and arrange things to work in my time frames.
We have had a great experience here. Not the typical car dealership. These guys take care of the customer! We have switched to this dealership from another because of misdiagnosed vehicles, and poor service. These guys always document and repair correctly the FIRST TIME!! Thank you for the great service Alex we appreciate you.
Alex was awesome. I had part of my frame pop off while running errands. Stopped in to the service department looking to set up a time to get my vehicle in. Alex came out to look at my jeep. He then told me to wait in the lobby area and he would be right back. Came back maybe 10-15 minutes later and already took it upon himself to fix my car. Excellent service Alex!
I had a FANTASTIC experience purchasing a new truck with the help of Sean Decker. Sean was amazingly knowledgeable about each vehicle that I was interested in learning more about. He listened, with great patience, to my wants and needs, and he went above and beyond to be sure I could drive away, that same day, with my new truck. Thank you Sean Decker! You are AWESOME!!! Keep up the great work!
My first experience with Waconia Jeep was with Sean Decker and I would describe it as smooth and detailed. Sean was able to find me the exact make, model and color of the Jeep I was looking for, going out of his way to find in another city and had it shipped. I look forward to working with Sean again in the future.
The best Mopar service department in the twin cities area without question. Every time I have brought my vehicles in here it has been quickly looked at and fixed. If it is within their control they will fix it. Realize it’s not always within their control. Mama Fiat is have all kinds of shipping problems and that unfortunately reflects on the dealer. I will definitely be returning not only for service but also when it is time to purchase a new Mopar. Also a shout out to Eric in service who took care of our minivan this weekend that was serviced by another dealer in the cities that (will not be named) and was completely screwed up. Waconia has found all the Easter eggs that dealer has left me with and had given me faith in the Mopar product again.
Had a fantastic experience with Alex in your service department. I was in a time crunch, and he went above and beyond to get myself and family back on the road. Customer service like that is why I will continue to business with this locally owned dealership. Class act.
Just bought a beautiful Jeep Grand Cherokee Overland from Chris Weinberger today at Waconia Jeep! Great customer service! Chris was so patient as we went over the different vehicle choices and did a excellent job explaining the options. I was undecided and he was able to get me 2 finance options on 2 different vehicles in a matter of minutes! I am very happy with our final choice and cant wait to work with Chris on my next purchase.
I had an intermittent issue with my Jeep Renegade. Alex in service worked with me diligently over many months to properly diagnose the issue, identify root cause, and repair to my complete satisfaction. Thanks Alex!!!I became a loyal customer 15 years ago exactly for this reason. Waconia Dodges Service department has no equal. They deliver every time!
We had a good experience with Chris Weinberger. I appreciate him putting a hold on the vehicle and having it all detailed when we got there. He is very thorough and kind.
Per my appt, they began working on vehicle. immediately. Solved the problem with ease. Alex was swift with the repair task.
What we wanted was for our sales person to help us with an order for a new Jeep. They were more than happy to help.When the car was delivered they helped by showing us all the options.
Working with Waconia Dodge and Sean Decker has been nothing but a positive experience. When I couldnt find a Jeep Wrangler Rubicon that I wanted through my internet searches I ordered exactly what I wanted with the help of Sean. Actually if you want to order anything especially Jeeps then Sean is the man! He kept me informed though the whole process through texts which kept the grueling wait to a minimum. Communication was excellent even on his days off. I never felt forced to purchase anything I didnt want. Everything was handled in a laid back but professional manner. Also this dealer is mod friendly as they install lift kits and larger tires at the owners request which is cool. My last words from Sean were Congratulations, Enjoy the Jeep life brother I couldnt agree more!
Love the car, VERY disappointed with the way the dealer supports their used cars! I owned the car less than 2 weeks and it suffered what is a common issue. While inspecting the car, the Sales Manager whispered to the Service guy very briefly, then went into the office for 10 minutes, only to come out and tell me they’d do nothing about it. Every point I made was met with derogation. I live just a few miles away, but I won’t be buying here again!Post Response:Its not an imperfection, Its a defect. One thats reached class action lawsuit status.Also, I never stated ...this will be a great and reliable vehicle for me. Save the sales speak.
Our days person was very friendly, not pushy. Very friendly staff.
I have driven Fords all my life and decided to look into the Dodge family. I had the pleasure of working with Julio Sanchez and Todd Machtemes. Julio is a sales consultant and Todd is a sales manager. Not only the Dodge produce a quality product but these two gentlemen are ultimately what sold me on it. Even at the end of this pandemic and with a shortage of vehicles they found me the exact pick up truck that I was looking for. I worked with these gentlemen over a period of days trying to get every detail ironed out to make this transaction as smooth as it could possibly go. Their professionalism was outstanding along with giving me the feel of a small town comfortability. It was the first time that I met either one of these gentlemen and I have to say that I was truly impressed. Of course, I would be remiss, if I did not mention Heidi Strong, who is one of the owners of this dealership. I have been friends with her for 10+ years and she set me up with good people under her umbrella. Also, she kept open lines of communication throughout the process. Thanks Waconia Dodge! Dave Hopkins- Victoria, MN.
Angela was great to work with! She was knowledgeable and easy to work with! She made recommendations and was not pushy (like some car sales). My husband and I were able to connect with Angela and talk about our love for Jeep! I definitely would recommend her to anyone I know looking to get a different vehicle!!
We had a very positive experience at Waconia Dodge. We were in need of a new vehicle and found one there. We think it was fairly priced considering the market and a very clean vehicle. Chris Weinberger and Julio Sanchez were the consultants we worked with along with the sales manager. We were very happy with them and the service they gave us. After a very poor experience at a different dealership a couple years ago, this was a nice change at Waconia Dodge. We did receive a follow up phone call a couple weeks after the purchase as well. Thank you
We bought a used vehicle for our daughter and had an excellent experience with sales and financing staff. Julio did a great job helping us through the process. Would definitely recommend visiting this dealership for sales.
Chris Weinberger was very helpful and friendly. I ended up buying a car from him. The dealership in general was a pleasant experience. Chris was very helpful and did an excellent job. I would highly recommend the dealership and Chris
Knowledgeable, friendly staffWork gets done in a timely manner.
Angela Medower was fantastic to work with! She was very knowledgable and clearly described all the potential options to choose from while customizing my new 2021 Jeep Rubicon. When I went to pick it up, Angela helped me set up the Uconnect and Jeep app on my phone and gave me a quick run down on the features. Then she also walked out to the Jeep with me and walked through all the options I had chosen plus talk me how to use Carplay with my phone apps on screen. I would highly recommend buying from her at Waconia Dodge Chrysler Jeep Ram!
Chris Weinberber was very friendly and patient with me. He listened to my needs and wants and was able to recommend a vehicle that wasn’t even on my radar. We did a test drive and fell in love with it. Very helpful and I would recommend working with Chris
I love this dealership. They take good care of folks at reasonable prices. This was just a quick oil change, but they did a safety check and it was all good. Highly recommend them. We have bought several cars and get our service done here. Good People. Decent prices. Great Service.
Sean Decker was great to work with and made the whole process easy!
Always have great experiences with Waconia Dodge! Sean ROCKS (go see him if you would like the BEST service ever in a vehicle purchase!) See Alex in parts if you want the BEST service ever in auto repairs!
Sean worked with my husband and me to find just the right vehicle for us - we came to this dealership since they participate in the Costco Auto Program. The drive from the east metro area was worth it for the outstanding service we received. Bob worked to get us the best financing deal. Once we decided on purchasing a vehicle, Sean also expedited the rust proofing and detailing work on it so we did not need to return another day for our new purchase. This was a wonderful experience for us.
Had the absolute best no pressure, hassle free car buying experience with Sean at Waconia Dodge. You can tell Sean loves his job and has a true passion for cars. Everyone at the dealership made the process easy, quick and professional, and got me out of a car I hated and into one I love. I will continue to use this dealership, and Sean in the future for our car needs. Very impressed.
Was told it would be 40 minutes for the “Express lane” oil change. After over two hours of sitting here, I have nothing but time to leave a bad review. It’s also never costed me $43 for just an oil change.
What a great experience. In entire process was seamless and I am in a great car. I want to thank Noah Smith-Jolliffe for walking me thru a great sales experience. Noah knows the product and was able to get me exactly what I was looking for in a new car. I would also like to thank John Fahey in Finance for making the paperwork process smooth and stress free. I am a big fan of Waconia Dodge!Scott - Proud owner of a 2021 Dodge Charger GT AWD
Great experience at Waconia Dodge. Noah Smith-Jolliffe was very helpful, knowledgeable and no sales pressure in purchasing my new vechile. Highly recommend a visit to the dealership.
Chris Weinberger was amazing to work with! Super friendly, helpful and was very interested in what we wanted! Would 100% buy from him again! He made the process simple, fun and easy to do! If I could give more than 5 stars I would! Highly recommend!
The staff was very helpful and made purchasing our new vehicle very easy. We are very happy with our Jeep Cherokee purchase. Shawn Decker was great at listening to our needs and sharing options that would work best for us. Thanks!!
We really enjoyed our experience working with Chris Weinberger when purchasing our new Grand Jeep Cherokee at Waconia Dodge Dealership.We are loving our new Jeep! Chris is available to help us with any questions and offering to help show us how the vehicle operates! He even put our plates on for us when they arrived at the dealership...5 plus Stars!Thank you!!
Very impressed by this dealership. Ive been researching trucks for months. I worked with Sean Decker. Told him the options I was looking for and my price range. Sean when out of his way to find exactly what I was looking for. Absolutely loving my new ride!
So happy to have been assisted by this dealership. Especially with Sean Decker. He worked with us no matter what type of hoops he had to jump through to come home with our ideal Jeep Wrangler and stay within our financial goals. Very pleased with the service!
Angie is the best, she went above and beyond. Easiest car buying experience ever! I told Angie what I was looking for and she delivered. She found exactly what I wanted and more! I so love my new Highlander, Angie knew it was the perfect car for me. She answered all my questions. Anyone looking to buy a car needs to talk to Angie. Your the best!!! Thank you!!!
Scott Ellingboe was great at the Victoria location. Straight to the point, easy preparation and completion process. He didnt try to lead us onto any cars either. Chris at the Waconia location however is just there to sell. He doesnt have the knowledge he pretends to when asked specific questions. That is why we went to the Victoria location.
Sean Decker was great to work with. Knowledgeable about cars details and was helpful.Thankful for these guys!
I walked in on a Saturday with no appointment. Was greeted by Julio Sanchez who was very friendly and offered to assist me. I went in to look at Jeep’s, Julio asked me a lot of questions to determine my needs and showed me some vehicles. I test drove two and left with an awesome Jeep. Everyone I worked with was friendly and easy to work with and made the process enjoyable.
We had a wonderful experience at Waconia Dodge. Sean was a great salesperson. He was very patient and respectful. He kept in great contact and was very knowledge. The car buying experience was very easy and enjoyable. We love our new Dodge Durango.
I traded in my older model Wrangler for a newer model. Chris Weinberger assisted both with getting a fair price for my Wrangler as well as negotiating a competitive price on my new Wrangler. Having owned a Jeep for the past 10 years, Chris did a fantastic job of showing me the differences and improvements in my newer model Wrangler. The entire process was easy due to Chris exceptional knowledge and customer oriented service. I highly recommend Chris!
Great Dealership once you enter. Questions get answers. They make you feel comfortable. I purchased my first vehicle, Chrysler 300. Thanks to Alex, Bob & Dave they made my experience a good one. Even delivered the car to me the same day with great clean up. Great Business, great atmosphere an staff. I cant thank them enough.
***Fantastic Sales Experience!!***Worked with Chris Weinberger in sales. He greeted us at the door and provided us a VERY unpressured, professional sales experience! Took the time to go over the entire vehicle with us in detail from the outside to inside, features and functions. He literally answered any and ALL of our questions. Ever by a new/used vehicle and feel like you need to figure out how to use something because you were never told or shown how?---Not with Chris, he was very detailed in explaining how everything works and demod the features WITH us.Highly recommend this dealership! Very clean, friendly and professional environment!
I purchased my first vehicle in February and things went well for a few weeks. Ive had ongoing issues since, and has negatively impacted my view on this dealership. Disappointed.- Had to put $300+ into the breaks in my car only a few months after purchasing - even after they assured me that the breaks were brand new. I even had to take it to another mechanic to get my vehicle fixed after the mechanics at the dealership couldnt replicate the squeaky break noise I brought it in for.- Opened the envelope to my spare key after a month or so after purchasing, and the key was totally broken.They wont replace for me even though the purchase agreement stated it came with a spare key. Ridiculous.- I was vacuuming out my vehicle recently and putting the mats back in, only to realize they arent even the correct ones for the vehicle. Totally the wrong set and dont hook in properly.If you purchase from here, look over everything with a fine-tooth comb. The people are friendly, but I cant believe the amount of issues Ive dealt with.
Adam Tuchtenhagen was great to buy a jeep from. Over a few months, we looked at about 20 used jeeps and several dealerships and we saw Adams ad and the next day drove across the Metro from Hastings and bought our jeep here at Waconia Dodge. Adam got back to me quickly with all my questions. The Dealership strives to have a good reputation and high standards and the used jeep looked and drove like new after they serviced it. A very happy customer.
Had a great experience, team took care of what I was looking for. Chris Weinberger responded quickly to my questions and needs.
I recently purchased a 2020 RAM Big Horn 2500 from Chris Weinberger at Waconia Dodge. I was very impressed by Chris’ product and technical knowledge. He spent considerable time explaining various options and technical details to determine the configuration which best fit my needs. Chris provided the information needed for me to come to my own buying decision. Thank you for a very pleasant experience.
I had a great experience with Angela Medower at Waconia Dodge who helped me find my Jeep Grand Cherokee. She was very easy to work with and helped make the new car buying experience easy and enjoyable.
I was very pleased with the salesman who was a great help to me. I appreciated his assistance in finding the right car at the right price. I would definitely buy again in the future.
Let me start with saying I’m a woman from Los Angeles and I’ve been leasing from GMC for 9 years. My last 2 leases have not been the easiest experience and if I hadn’t had my dad step in a few times they would have done there best to screw me. I decided when my final lease was up to change up my ride and put a blast out to many dodge dealerships.Chris Weinberger with Waconia Dodge was the only one who listened to what I wanted, worked with my situation, didn’t try to upsell me or change my mind on what I wanted and he didn’t make me feel like I had no business buying a car there nonetheless alone as a female. I had previously visited another dodge dealership and right off the bat once they figured I was alone stop trying to pursue my business and said I needed to lower my expectations of what I should or could get.I love the small town feel of Waconia Dodge and know I made the best decision by bringing my business there. The process was so easy and stress free I really couldn’t believe that it was happening.I truly appreciate the service I received from Chris, Bob and John and found my go to dealership. Also I left with a sick ride, 2018 GT Challenger with all the bells and whistles. Best purchase I have ever made! Thank you!
I brought my Jeep in here for the first and I’m very impressed at their level of service. They came and updated me 3 times letting me know what that had found as well as asking me if I wanted additional work done. I can’t say enough good things about them!
I cannot stress how amazing the service is at Waconia-Dodge!I never give reviews but they are more than worth the effort.They exceeded my expectations at every corner, fast response, follow ups and diligent delivery. Amazing service!Michael and John, thank you for helping me get my new car. You are exceptional and your work ethics are wonderful.If you are far from Waconia, I assure you, their service goes the distance.
I enjoyed my experience with Adam Tuchtenhagen at Waconia Dodge. he is one of the first salesmen that I have come across that actually listened to me. I love that Waconia Dodge is a family owned and operated Dealership and that they have been in business treating their customers right since 1965. Awesome place!
Julio Sanchez was extremely helpful! I’m from out of state and they were willing to work a deal out with me over email! Even though i did not purchase from them, it was no fault to their own. I noticed certain things on the vehicle that made me realize it wasn’t exactly what I was looking for! Hopefully they’ll get the right used car in so I can purchase from them and their excellent customer service. Shopping out of state for a very specific car is difficult for sure when most dealerships dont even want to talk to you, I really appreciate them willing to work with me! 10/10 recommend!!!
Great service, fast and efficient. Sean did a great job showing every little detail in the car and I love my new car. He definitely went above and beyond!
My husband and I had an OUTSTANDING experience today. Chris Weinberger and Bob Suko went above and beyond to ensure we had a comfortable, straightforward, and affordable car-buying experience.We highly recommend Chris for his hard work, hospitality, and kindness. We are thrilled with all of the extra steps Bob went through to discuss our unique income situation with various banks and make sure we left with the exact vehicle we wanted at the price within our budget.We will come back any time we need service, buy another vehicle, or for anything related to car care.Their customer service is truly exceptional! We are grateful to them!
Great experience. Chris and the team did a fantastic job. Thank you.
Chris Weinberger found us exactly what we wanted. Excellent follow up service as well.
Id stay away from their service department. If you try scheduling a service appointment on their website. You will most likely not get a response back to confirm the appointment. If you are lucky and get a response, but have a question about their response. Not a chance you will get lucky twice. This place either needs a better way to schedule appointments online. or find someone who is capable of responding to questions and requests for appointments. Whoever they have running that part of the business now needs to be replaced or trained how to respond, Garbage.
Sean and the team were so helpful and made the experience so smooth! Definitely felt like I was taken care of! 🎊🎉
I’ve purchased 2 vehicles from here and couldn’t be happier with the entire experience. They treat you like family. Absolutely love our Grand Cherokee and Wrangler
Working with Waconia Dodge and specifically Noah Smith-Jolliffe on the recent purchase of my 2021 Jeep Grand Cherokee was great. They responded quickly to all of my questions and were able to handle several items online so that I was able to pick up the car very quickly while at the dealer. Appreciate the respect for my time.
Very pleased with every part of the purchase. From dealer to sales person. A+
I would definitely buy another vehicle from Waconia Dodge Chrysler Jeep. My salesman was Sean Decker and he was a great salesman to work with!!! He was friendly, knowledgeable, and went out of his way to make sure I was happy! He even put gas in after I bought it!
Great place to buy a car or truck I have bought 2 now from them and had the best service they make you feel welcome, very friendly and my dealer Sean Decker is great one of the top sales consultants he made the prosses fast enjoyable and if there wasnt something I liked he made sure to find it for me. Kept in contact with me even after I bought my new truck just to see how things are going and to make sure we are happy with our new purchase all around great guy and great place will definitely keep coming back
Sean Decker was a great sales person. Very knowledgeable and professional. I love my Jeep!
Exceptional car shopping at Waconia Dodge Chrysler Jeep Ram, thanks to Chris Weinberger! Chris was great to work with - honest, competitive in pricing, easy to get in touch with and kept me posted on the entire purchasing process in a timely fashion. He also helped me complete a lot of the paperwork and such remotely so I could pop in and out of the dealership quickly. Very honest salesmen and will certainly be keeping my business with him in the future.
Chris W was very helpful and made sure all my needs were met. He wasnt pushy and made me feel comfortable in the dealership. Very personable and professional, would recommend buying from this dealership.
Sean Decker was wonderful! He was so helpful, very attentive, and ready to answer all of my questions and concerns. He was very quick to respond to emails and has checked in since purchasing my car to make sure everything is working well. Awesome place, awesome sales team!
Bought a 2017 Jeep that apparently came with a 2013 battery that left me stranded... Who knows what else they cheaped out on.
Sean Decker at Waconia Dodge was an amazing, over-the-top sales consultant for me buying a new-to-me Jeep Compass. He not only listened, I mean really listened, and answered every question and concern, he did it with respect!! Then he made sure I had everything I needed. He never pushed, but just served in a positive, caring way, smiling all the time. Who knew there were such incredible people in the car business? And his manager, Todd, was also a wonderful support person, willing to negotiate for everyone’s best interest. I’m super-happy with my experience at Waconia Dodge, and especially with Sean. Bob in financing was also very accommodating and respectful. I wouldn’t buy a car anywhere else in future. Thank you, guys, you are heroes in this business!
We worked with Chris Weinberger for the purchase of a Chrysler Pacifica. Chris was very friendly, knowledgeable, and attentive to answer our questions. In fact, everyone we interacted with during the shopping, and eventual purchase, was very friendly and responsive. Waconia Dodge Chrysler Jeep Ram is a family owned business, staff take pride in their work, which translates into an exceptional car buying experience.
I have been a Dodge/ Chrysler customer for most of my life; ordering all my new vehicles upon the release of New Models. I was extremely excited to meet a New Local Salesman : Noah Smith-Jolliffe.His personal, Exceptional Customer Service And Attention to each detail was second to NONE!! He personally returned ALL of my phone inquiries promptly and addressed Each and Every Detail as if MY Purchase was His OWN!!! Went ABOVE and BEYOND Personal Service to Ease my Transition in to my Next Vehicle. I See a Rising Star in the Future of Dodge/ Chrysler Sales. Thanks Noah. Kudos to your Abilities,and caring concern for your customers. I will stay in touch. Many thanks !! Sincerely,Debra Combs
Had a phenomenal experience purchasing my new 2020 Jeep Wrangler. Sean was very attentive, knowledgeable, helpful, and had great energy. He made my purchase extremely smooth and was always there to answer any questions. I highly recommend working with Sean!!
Just bought my first Wrangler at Waconia. Sean was very helpful with getting my 2021 Willys. I moved out of state and I cant thank him enough for keeping me updated throughout the process so I knew when to pick it up! John was also helpful with the financial process. Cant thank them enough for their hard work and cooperation. I love my new Jeep!
Chris W. sat with us and asked what we want/need in our vehicle. We walked in wanting to see a specific 2018 Jeep Compass, and he told me about the safety features and the advancements. Coming from a much older car, I appreciate the added time he took to walk me through changes and awesome advancements!John F spent a lot of time with us to make sure we were at the right price for our trade and lease. This was our first car buying experience in Minnesota and we were so happy with the entire experience!!I love our Jeep Compass and cannot wait to see the guys again at Waconia Dodge!
Bought a 2021 Ram 1500. I live out of town and found a truck I was interested in on their website. Most other dealers weren’t interested in talking real numbers over the phone or email, but Adam Tuchtenhagen was extremely responsive and easy to work with, despite my many many questions. We worked out a great deal via phone and email, and he was super transparent about the numbers. Bob Suko was the manager I worked with to complete the deal and didn’t pressure me to buy any extras I didn’t want. Adam made sure I had all my questions answered and was satisfied before I left. I was in and out in 30 minutes. Really great experience, call and ask for Adam!
Buying a vehicle from Waconia was a great experience. I saw the models I was looking for and stopped in. Adam Tuchtenhagen was great, answered my questions, honest and went above and beyond. He worked with me from a distance and even delivered to my front door. Fantastic!
Noel Smith-Joeffe provided excellent service. He went beyond by removing the carseat and other items from the previous lease and placing them in the new lease.
I had an incredible experience with Waconia Dodge! Sean was absolutely awesome and very patient with my daughter. He even got her a cookie and water because she missed lunch while we did paperwork! Thank you! Highly recommend to anyone!
I recently leased a Jeep Grand Cherokee at Waconia Jeep/Dodge/Chrysler and had a great experience. I worked with Noah Smith-Jolliffe. Noah took the time to understand what mine and my familys needs were and made it happen! Highly recommend!
With the help of Adam Tuchtenhagen we just purchased a 2021 Jeep Wrangler at Waconia Dodge. Adam was wonderful to work with and found us exactly what we wanted. I would refer anyone looking to purchase a vehicle to Adam. :) We definitely will be coming back in the future.
Brought my vehicle in 3 times for a death wabble. all 3 times they couldnt replicate it when it does it every time I drive it. first time they said brakes. Didnt fix it. Then steering stabilizer. Which fixed it for awhile then it came back and this time they said it was ball joints, tires, and my waterpump. Brought somewhere else was the steering stabilizer they fixed, ball joints where fine power steering was leaking not the waterpump. Never going here again would not recommend.
They always clean on what your car needs, offer a solution and time frame, and is up to you to decide.
I worked with Noah on the sales team and Bob in the Finance department. Setting up an appointment and test drive was very easy. The value for my trade in was fair and the vehicle prices were better than anything I could find in the Twin Cities! They didnt try to upsell me on anything and the process was very smooth. They were very upfront on all the pricing and financing available. No hidden fees or obnoxious additional charges. They provided Tax, Title, and licensing into the original price. If you go in knowing what you want you will leave happy. Would definitely recommend Waconia Dodge to anyone who is looking for a vehicle.
Wonderful, personable, small town feel service! Sean Decker was so pleasant to work with! Highly recommend! We love our new Jeep Grand Cherokee!
We had an excellent experience with Waconia DCJR.Their sales staff was great to work with and timely in correspondence. Julio and Todd took great care of us and had vast knowledge of the vehicles on the lot. We appreciated the casual, low pressure atmosphere and could not be happier with our purchase. We feel that we not only got a great deal on the purchase price but also a fair trade value. Financing was clearly explained and quick. I wouldn’t think twice about driving 2 hours to buy or even service with Waconia Dodge Chrysler Jeep Ram.
Noah was friendly, knowledgeable and not pushy like some sales reps can get.
I worked with Alex Pedraza and had a good experience. He made the experiece fun and easy. It was my first time using Waconia Dodger, Jeep and Chrysler. I will definitely buy another car from them.