I used the chat feature to contact Kimmel, it worked well! They send a text to your phone along with a picture of the tech and a lil story about them. That was nice! They came to our home and gave an estimate on installing an oil furnace we had purchased online. Brandon was punctual and very knowledgeable. He was able to give us a quote and we accepted. he said installation would probably be a couple weeks. The furnace was installed 2 days later! Took a bit of time and overall pretty happy. Thank you
The technicians are prompt, friendly and very professional. They do an excellent job at a reasonable price. I would definitely recommend Kimmel.
My technician was great. Professional from the word GO. Got in, did his work, got out, let me know what was going on, and went on his way. Can’t ask too much for than that.
Canye was very knowledgeable and quick I will defiantly be calling Kimmel in the future and request Cayne next time I am do for a service.
We called on a Saturday evening with an issue with our air conditioning. They were out within an hour and promptly fixed the issue. Fast and very professional! They always do a great job for us!
First time customer and I couldnt be more pleased! I chose Kimmel based on recommendations and good reviews Id seen on Facebook. A big thank you to Mike who did a terrific job on our annual furnace and humidifier maintenance and checks.
Our AC stopped working at 5:30pm on a Tuesday, I called Kimmel because I had seen their trucks all over Wadsworth and would prefer to support a local business. They had someone out in less than half an hour, he was friendly, respectful and fixed our AC in less than two hours. We were so grateful for Mike and our now working AC!
Mike was very thorough and knowledgeable. He addressed the issue of water leaking from our air conditioner in our basement and fixed it quickly and explained everything he was doing. I would completely recommend Kimmel and Mike to anybody needing HVAC work.
Great service and knowledgeable technicians. Made the installation seamless. Would highly recommend. Installed new heat and air conditioner units. Replaced 25 year units that were still working but getting too old. Good working knowledge of older home replacements and how they need to be installed.
Ali was the service technician who performed my HVAC maintenance. He was very professional and knowledgeable. I am very pleased with the service provided by Kimmel Heating and Air Conditioning Service.
From the first phone call with Brandon to the finished job, Kimmel was nothing but professional and courteous. We had a 50 yr old furnace that needed replaced and wanted to install AC also. Brandon was honest about the work needed since it was an old furnace and house. He gave us options and worked with us on getting what was best for us.This was a 2 day job due to the size of my furnace. Both days the guys arrived on time and worked hard all day. Ali and Cayne were kind and helpful with my questions. I was comfortable going to work knowing they were doing a professional job and that my house was safe. Brandon even secured an electrician to finish the job correctly since our house is so old.My daughters and I appreciate the time that Kimmel took to make sure our house got the heat and AC it needed. Weve enjoyed the AC since installation and am excited about the heating once cold weather gets here.Thank you Brandon, Ali, and Cayne for all that you did!!!
Amazing service and very communicable with letting me know everything that was going on. Very fast and reasonably priced service. I recommend anyone who wants to be treated as well as, if not better than family; to call KIMMEL for all of their AC and heating needs. They saved me five times the money I was quoted by other companies for my repair. Thank you so much for all your work and help with my AC problems.
Kimmel was very quick to respond to my need to have an air conditioner disconnected so I could do some work on my patio. They came out first thing the day after I called. Chad was very polite and professional and did the work quickly. He even moved the unit out of the way for me.
Tech was quick and efficient. Immediately identified the problem with my HVAC system and resolved it. He then finished installing my thermostat and worked with me to confirm everything was working as expected.
Our A/C unit stopped working on a Sunday in the evening. Tried calling a few other places, no answers, and no call backs. Called Kimmel and they had someone out and our A/C unit fixed within an hour. Cost was very reasonable and the tech was extremely nice and informative. Will definitely be using this company again for our HVAC needs.
Service was prompt and professional. Tech is extremely knowledgeable and friendly. Will continue to use Kimmel for our AC and heating needs. 5 star rating!
We have used this company at least 3 times over the last 5 years, they are always on time, honest, and reasonable. Will not use anyone else. Highly recommend.
Ali was quite professional and courteous. Gave me good advice and explained everything succinctly. Great job.
Great service! Cayne and Chris did my install. Both guys were very courteous and professional! I had quite a few questions about the process and they took the time to explain exactly what they were doing, and more importantly why they were doing what they were doing. I would highly recommend Kimmel for any work you need done!
Came promptly for my first call ever to them. A very polite technician performed the service; one unit checked out fine, the other needs a part. In less than 48 hours, I was called with an estimate, placed an order for the part, and promised a will-call to set up repair.
Michael oros is amazing! He is very friendly, knowledgeable, efficient always on time. The company is great and so is Mike! Would definitely recommend 10/10!
Awesome experience! Very knowledgeable.. and couldn’t be happier!
I am very pleased with the service performed. Our service technician was thorough, explained everything he was doing and what he found and made all necessary repairs. He was knowledgeable and very kind. We will definitely be using Kimmel the next time we need service or repair.
They were extremely nice on the phone and had someone out to my house really quick. He was just as nice as the person on the phone. He was polite respectful and professional and took the time to explain and educate us on the issue, the cause, and the repair process and costs.
I am very happy with the expedited service that Kimmel provided for me on the coldest day of the year thus far.They had a service technician out here in an hour got my furnace up and running in 20 minutes. Problem diagnosed and corrected.Cannot say enough good things about technician Chad Noel. He’s very knowledgeable and courteous. I will definitely use Kimmel again in the future for all my heating and cooling needs.
Last minute ask to see if they had a filter for my air conditioner cold air return, lucky me they had one, and was able to come and pick it up. The two lady’s up front were very nice and helpful for future replacement information. Highly recommend just on attitude alone.
Easy to schedule and great communication throughout. Technician, Mike, was a true professional. Very knowledgeable and took the time to explain everything in very simple and easy to understand terms. Would highly recommend.
Ali was very thorough and professional in servicing our daughter and son-in-law’s home soon after their purchase. Ali was very patient with me as I asked him questions.
Kimmel came out within the hour at the end of a hot day and kept my old a/c unit running for another day! Great company thanks again
Kimmel came to our business within just a couple hours of us calling for the first time and accepted our invoice policy for payment after work completed as all maintenance bills are paid from a corporate office. Our furnace kept kicking on and off and would maintain temperature. The gentleman that came was very professional and precise and got the job done same day. He even had to go pick up a part since he didnt have it with him and came right back to finish the job. We will definitely call them again in the future and would recommend them to others as well.
I had a furnace AND hot water tank go out. Their consultant, Brandon, came out and walked through the issues with me, gave me options and I decided to replace both. The quality of service, friendliness of all the technicians and responsiveness to our needs was excellent. Kimmel will get my business again.
Cory came out quickly, identified the issue, provided options and repaired within hours of the call. Professional, pleasant and followed safety guidelines. Highly recommend!
I called Kimmel at 8:00 am due to not having any heat. The receptionist was very nice and told me that she would fit me in today but did not know exactly what time.. Next thing I know I have a text with a picture and information of the technician. She had the technician at my house by 9:30 am. At 9:56 am I received a phone call explaining what the issue was and what he did to fix it. I have been using this Kimmel for several years and will continue to recommend them to everyone I know. Thank you guys!
Michael the tech who came out was very polite and shared alot of information with us about what he was doing. Great service.
Once again, Kimmel heating and cooling took care of us and did a fantastic job. Best service and staff that I have ever experienced. I would highly recommend them for your HVAC needs.
I called Kimmel’s and told them my AC stopped working. They arrived within an hour and had it fixed in less than 30 minutes. This is why I only call Kimmel’s. Best company in town.
I called at 2 AM to fix my heater and Brandon was here by 2:30. He was fast, professional and very friendly. Couldnt have been happier with the service. Very grateful to Brandon and to Kimmel!
We needed to totally replace our furnace, AC, and water heater. The entire experience was flawless and was done immediately. The team was efficient, professional, and thorough in explaining everything. We couldn’t have asked for more.
This company was very responsive. The technician was very professional, knowledgeable and courteous. The communication regarding the appointment and scheduling was excellent. I will be using them for my future HVAC needs.
Called back quickly, after leaving message for emergency. Brandon was here within a few hours. Very professional and informative. He was able to change out the thermostat quickly. The pricing seemed fair. I would highly recommend Kimmel. Thank you for coming so quickly!
Very courteous knowledge outstanding an awesome repair man was very upfront I would definitely recommend this business for anyone Kimmel heating and cooling is the best
Great service and price. Highly recommend.
Company was extremely helpful over the phone, scheduled me in quickly, and our technician Chad explained everything thoroughly to us so we knew our options.
Chad was right on time, he explained everything as he went through the process, he has to come back because we need a new circuit board from A/C installer last year did not plug one side and the water damage, we will only use Kimmel Heating and Cooling for all our HVAC needs! Also I was surprised the cost was a lot less than I expected!
My furnace that was installed within the previous year has smart technology. It constantly communicates with my smart thermostat. A crisis was averted. My young child stuffed her winter gloves into the exhaust pipe outside of the house. Fortunately, the furnace has built in technology to detect air flow issues. The furnace shut down preventing dangerous CO from harming my family. Thank goodness I chose Kimmel when deciding on a company to purchase a new furnace from. They are very prompt with all scheduled appointments . The entire staff is the best there is . In my opinion, there’s no competition for Kimmel. They are head and shoulders above these other HVAC businesses
I texted them after hours and they got back with me straight away the next morning. They arrived before the estimated time which worked out great for me. Chad came out and was professional and courteous. He was patient in explaining what he was doing and looking at since I know very little about HVAC. Chad took extra time to explain the best air filter to use for my furnace. He even thanked me for my military service. I had an excellent experience using Kimmel. Thanks Chad!
Great service and top service tech-Brandon is very customer oriented and easy to communicate with and explains problem thoroughly- they are always there quickly to address the problem-I will never hesitate to call
Good workers and give good price.
Mike very carefully explained everything he was doing on my a/c maintainence call, cleaned and serviced the unit, and told me about what the unit needed (its 20 yrs old) and the costs to recharge it. Also explained that recharging it would not be a permanent fix due to its age and the chances that due to age, it would have to be replaced eventually.
Great communication and timely service. Problem was diagnosed and fixed quickly!
Did a good job and were on time
Good work guys, the house cooled down instantly and the install looks great.
Service technician arrived on time. Neat and professional. Polite and efficient.
Quick, efficient and personable tech was on time and very knowledgeable. Highly recommend.
Kimell is the best. Jimmy took great care ou f us and they installed an American Standars HVAC that is 98% efficient. Two other providers said they would not install the high efficiency unit because it could not be vented to the rear of our condo. Jimmy and his crew did the job and vented through the roof and the cost was competitive with the other providers. Remember Kimmel is located here in Wadsworth.
Excellent Company, second to none. My hot water tank went out yesterday. They were here to fix it immediately and went over and above the scope of work. Brandon and Steven were awesome. Highly recommend and will use again
Jimmy was very quick to return my phone call on a Sunday evening and was able to get out to my home in about an hour. I was replacing a thermostat with a smart thermostat and ran into issues ultimately leading to not getting my AC to turn on. He was able to get the AC back up and running and also installed the smart thermostat for me. It turned out to be a much more complicated job than I initially realized, that only a professional would have been able to do, which is exactly what he did. Job was done in an hour and very fair pricing. Would highly recommend.
Chad was very good & professional! Plus easy to understand and plan next steps!
I just called this morning around 11, they were at my house by 1. Jackie was very courteous and knowledgeable. EXCELLENT service all around.Furnace is back on and fixed!! I would highly recommend them.
Ali was very polite and helpful. Our furnace was blowing out cold air and Ali found what the problem was fairly quickly. We were grateful that he was knowledgeable. Thank you!
So easy to to talk to. They all had answers to my questions. Knowledgeable about my hvac system.
Fantastic service. Called at 4pm on a Friday and they were at my house by 5. Chad was great and professional. Would definitely call them again!
Their tech’s are by far the best! They are kind, caring, and experts in their field! Our tech today took the time to systematically diagnose the problem and correct it so it didn’t happen again. I can’t say enough good about him!
Furnace quit on a Sunday morning. Jimmy was quick to answer my emergency call and gave me complete details of what to expect. He arrived on time and completed the repair in a professional manner. I was pleased and impressed!
Great team. Prompt response for emergency call. Good prices too.
Called in early Sunday and they were over within an hour to replace my igniter. Got my furnace running again within 2 hours of when I called. Great service from Corey and the Kimmel team!
Called Kimmel to do a check up on my furnace. The technician, Ali, was friendly, knowledgeable and helpful. The person I made the appointment with was also very friendly. I loved all the reminders they sent too via text and email.
Just wanna say Kimmel Heating & Cooling are Top Notch at all levels! Coming out checking out the problem with the air conditioner unit, explaining to us our options!Then quickly getting us into a new air conditioner unit in this heat spell.The 2 techs was very professional, courteous and hard working to get the job done quickly . Well Done with all at Kimmel! Thanks again.
I called them with a problem hooking up my new thermostat. The technician talked me through the problem so I could address it myself. No need for them to come out. Very appreciative!! They will be my go to HVAC from here on out.
Chad did a phenomenal job by replacing our igniter and cleaning the furnace. 10/10 would recommend!
Great job by Brandon . Helped me understand what was going on and taught me how to use new thermostat
There was no heat in the new house. Chad showed up on time, and realized that the gas had been turned off mistakenly when the house was inspected. He turned it back on and gave me some additional pointers about the gas piping.I immediately signed up for annual maintenance by Kimmel. Very thankful, and great service!
Scheduled same day and arrived well ahead of schedule and provided an honest assessment... performing necessary repairs in a timely manner .Text alerts along the way and also provides details about your technician.Very courteous.....Definitely reccomend!
Very quick, knowledgable, technician very polite.
They answered the phone quickly when I called after hours. They came when it was convenient for me on a Saturday. Was honest with my options and gave me reasonable quotes to get my a/c unit fixed. Was also kind and personable always a huge plus. Would use again.
My air went out on Sunday night. Within an hour of my leaving a message a technician was at my house and fixed the issue. Could not have been happier with the service.
Chad was extremely helpful. He took care of our furnace quickly and was very informative.
My AC was low on refrigerant. I called Kimmel Heating & Air Conditioning to recharge it. The only good thing about this company iwas the communication. I was emailed and texted about my appointment and the techs arrival. However, the price was RIDICULOUS! $435 just to recharge my AC, compare to$80 I paid last year! Unfortunately I lost the contact info of that guy and had to look for some one else. Also, I use the same service for my four ACs at my business and pay $325. Will not be using this company again.
A+ customer service. Brandon was super professional and knowledgeable. Answered all my questions and provided first class customer service. Will definitely be using them for all my future heating/cooling needs.
Mike was very pleasant, cheerfully did his job, informed me what he did and efficient! He was careful and very polite. I appreciated his thoughtfulness!
Within 10 min of the guy arriving he had the furnace running again ... will have repeat business
Everyone Ive dealt with has been wonderful.
The gas company noticed a problem with how our hot water heater was venting, and I wanted a local company to come out to fix the problem. I saw Kimmel online and that it had excellent reviews, so I called. I spoke with two women—Gail and Jennifer—and both were extremely friendly and responsive. They got a technician to come out that day. Jimmy was prompt and kept me informed throughout the process. The main office was closed when he finished but he put in a note so they would call me in the morning to schedule the rest of the work. I was so glad that he was able to come out and explain the problem. The price was extremely reasonable, too! Support local—call Kimmel Heating & A/C when you need work done.
Called kimmel for service on furnace, heat was out. responded quickly. came out within 3-4 hours. problem solved. prompt efficent, polite. great service. will call again and recommend to everyone.
Service man, Michael Oros was very professional and helpful. He took the time to go over how to use the new thermostat and the efficiency of furnace. Thank you for hiring such a helpful service professional.
Jimmy showed up early, was professional and courteous, and had the AC fixed in no time for a great price.
I would highly recommend Kimmel to anyone.
This business Kimmel heating and air-conditioning is hands-down the best service contractor I’ve ever used. They are easy to get in touch with they show up when they say very knowledgeable friendly equipped to do the job. Kimmel comes with the highest recommendations!!!!I would give them a DIAMOND 💎 RATING!!!
Kimmel and Mike O was responsive and thorough and his attention to detail and not walking away on the first issue noticed helped resolve the real issue. Cheers Mike!
Had a leak in the basement under the a/c unit. 2nd time the water drain line had gotten clogged and overflowed, thankfully had a water alarm this time and caught the leak before it destroyed the carpet. Jimmy came in and identified the issue immediately and replaced the unnecessary j trap that was causing it to clog, despite pouring bleach in the drain line annually. Also checked outdoor ac unit (17 years old) and said it looked good, and freon levels were solid. Hosed off the unit for us as well. Scheduled appointment online after hours the night before, call in the morning, and text updates throughout. Excellent service. Cost was very reasonable. Would highly recommend.
The was very nice and professional and did a great job in a small amount of time.
Ali was very professional and well organized. I was notified by email and text of the scheduled time and again just before arrival time. Everything was handled very professional and I would recommend using Kimmel highly.
Brandon came out the same day I called with a hot water tank issue. He took alot of time explaining the situation and he wanted to try a conservative approach to the issue. I really appreciated his candor and his help with getting me organized so I know how and when to change my humidity settings, filters and rinse out my hot water tank. I couldnt be more impressed. I knew Kimmel was a good company since Jimmy came out to put in our new HVAC system in 2012. He was also very kind and helpful. 2 thumbs up from me on all fronts!
Overall experience was excellent. The service call was easy to schedule (able to do it online). I received confirmation of appointment via email/text, and then phone call day of service to let me know technician was on his way. The technician, Ali, was polite, efficient, and COVID-complient. I recommend Kimmell and will use again
Great experience overall! Technician was very friendly and knowledgeable. He was willing to go the extra mile to make sure the issue was resolved.
All of my experiences with Kimmel have been great. They are very responsive and customer focused.Jim provides excellent customer service on site and is always friendly, thorough and professional.I trust them and also like that they are local in my community!
We have used them a few times, and it is always a great experience. Highly recommended!
We were very pleased that they came the same day we called for service . And they will install our new furnace the next day . Both service men were very polite and nice to deal with .
If this young man is any indication of the quality of this company they are the best! Personable, professional and knowledgable! The kind of service you always hope to see today. Thanks Jimmy!!