Always find exactly what you need. Sometimes knowledgeable staff, usually great CS reps.

Employees are very helpful at the Wadsworth Home Depot. Jeff stayed with us and even helped us calculate the measurements in different ways to accommodate the space were working on at home. A Five Star rating.

I enjoy going to HD. Its a great store.

Got our stove on time, but if you advertise that your employees will be masked up while installing then thats what I expect! No masks at all...and ignored us when we asked.

Great place. They cut my plywood and was finished in 15 minutes. Thanks guys

Spent a good amount of money on upgrading my new home. Very disappointing on the level of service I have received on my hard surface installation. Purchased over 3 months ago and still not installed due to lack of communication on there end. Paid in full 3 months ago and zero communication or concen on their part. Will definitely seek other departments stores moving forward unfortunately.

Always a great store with great customer service.

Its very hard to buy power tools here. Order them online for pickup or prepare for a long challenging quest to get someone to unlock the boxes. 4 outa the last 5 trips I have left empty handed after showing up to buy dewalt cordless power tools and giving with no assistance and locked up cages.

Had good customer service,pricing was up as with anywhere else now.

Anytime I go to any location the workers act like I have no idea what Im asking about so I find the items on my own.A group of younger workers were all standing around talking while the older workers were working. I hate coming to these stores.

Had everything I needed for a deck I was building. Pretty fast at the register. Helped me load up all the wood. Very friendly staff.

Standard home Depot. MUCH cleaner than Lowes. Everything at Lowes is covered in an inch of Dust/dirt including their employees. Had a much easier time finding what I needed and getting out of home Depot, which is ultimately my goal at the hardware store.

Girlfriend was there today to pick up a snowblower that they said they had in stock.Asked a kid for help that worked there, said he had to get someone that could use a forklift to get one off a top shelf, huge box. So after 35 mins waiting he never came back so she left.We will spend our money at lowes now after that ! Horrible customer service never again! Avoid this location dont waste your time or your hard earned money here!

Very helpfull people, im learning how to fix things w/their help.

Friendly staff and wide selection of items. Their garden center is fairly large and usually has a decent stock of items.

My husband and I were on the Home Depot website to purchase a Worx brand weed trimmer. It was available for purchase and could be delivered as soon as the day after tomorrow. We wanted to look at a display model before completing the order. A male clerk in the store told him they dont sell that brand because it is the Lowes store brand. I am including a photo from the Home Depot website showing that they do in fact sell this item. We dont expect employees to memorize every single item, however dont guess or make stuff up. That shows ignorance and laziness. Lacking work ethic. Lost our business. Even though it costs a little higher at a competitor, we will spend our dollars elsewhere.

Easy to find what youre looking for and if you cant, there is always someone in a home depot apron ready to help

Friendly, helpful staff....was quite pleased when I was attempting to locate an item, an employee took notice and came up introduced himself and asked if he could be of assistance...never really had someone approach me to ask if I needed help....was a great (quick) experience. The store itself was very clean to boot....

I traveled to three home depots to purchase part. On line function was not fulfilling order. Professional services desk is closed on weekends. Staff were apologetic and helpful, corporate was not. Encourage all to seek another supply house.

Last time i was there i ordered flooring and the guy was very helpful.

Everyone is so helpful! Theres is always staff present ready to give advice on projects. They dont make you wait to long if you need the fork lift either.

Great store with friendly staff. They always have what we are looking for plus some!

Always like stopping by Home Depot. Only hard problem is the cost of products now. Cant afford most of our projects. Nice & friendly people.

Love the store and the knowledgeable staff. Plus they sell Milwaukee. I mean come on.

Well organized, associates are helpful, you find what your looking clean, highly recommended, I love Home Depo

Jim helped me find a specific o-ring for my lawn mower gas cap! He was the 5th person I had to ask. He worked with me and actually listened to what I needed.The two people, an older guy and younger woman, in lawn care didnt even take the time to understand what I was looking for and brushed me off with a quick oh no we wouldnt have that.Woohoo 🎉

This store is always clean and the staff are super friendly

Quite in the morning, good selection, and some great customer service at the time of my visit.

Victoria at Customer Service is the rudest person I have ever met! Her attitude made us want to leave over $900 worth of stuff in our cart and walk out. She is an extremely difficult person with a huge lack of people skills! She’s the reason we won’t be back to the Wadsworth location ever again!!

Stopped by to have extra keys made. They have an automatic key machine. Its fast, easy to use. Very impressed.

Great if you know what you want and where to find it. If you have to rely on the staff for assistance, be prepared to wait and receive only remedial assistance. This is a typical big box home improvement store where the weekend warrior and pro alike can get what they need to do ish the job.

Friendly, helpful staff. Dog-friendly and fun.No wonder H.D. is doing well!

Great place to shop... great people.. very helpful and friendly. Had everything on my list.

They had what I needed so I got what I wanted and was good to go.

I like to come here to get all the supplies I need for my house. I always like to work around the house and here I find almost anything I need.

Great gardening section had what I needed and more!

I would give negative stars if possible. I purchased french doors from home depot of wadsworth a year or two ago. Home Depot’s subcontracted company installed them. Not even a few months later there was a major leak and it was basically raining in my house. When i called homedepot to say they needed to send someone out ASAP I was told it would be 3 days later until someone would call me. (This was over a weekend) I spoke to various different people and got very upset before finally someone said theyd get in contact with their install company . They came out snd “fixed” the doors. Fast forward until a month ago or so. Im replacing the carpet and tile in that room. When its torn up for the tile it is noticed the doors have had a slow leak this entire time. So i contact home depot, again am told itll be three days before i hear from installer company. Tile and carpet are scheduled to go down. Tile is placed that day, told them carpet is scheduled may 18. Install company calls and leaves voicemails while im at work, each time i call back I cannot get through to who i need to speak with and itll be at least another 3 days before someone will call me back. Needless to say i had someone else come fix the door. Home depot might be a decent company for odds and ends ( I Did say MIGHT) but i wouldnt waste my money having them install anything, theyll do a sh*t job and youll never get through to someone so youll give up and pay someone else yo fix their mistakes.

Went for step stool on line should have found 14 . Was not. But got help right away

Havent been for awhile due to covid but went yesterday. Great experience cashier was more than polite and courteous. We were impressed as well with how they honor military veterans with preferred parking as well as a discount with military I.D. saved me a few dollars. We will return to this location in Wadsworth.

Always have a great selection and helpful staff. Good paint department also.

Prefer Medina...thats all Ill say.

Rent at your own risk. After renting 6-7 times from here over the last year I can confidently advise you to avoid this tool rental department. They do not service or maintain the equipment. Service tech with the glasses is extremely rude, should not represent the brand.

Love to walk around and look at eveything

The local Home Depots did not have the item I wished to purchase in stock, so I ordered online from a location 40 minutes away, with the idea to save time. I received a courtesy call within an hour that my order was ready for pick up. When I arrived at customer service, a pleasant young woman named Grace did a great job helping me. She could not get ahold of anyone to fetch my order which she determined was on a cart in an aisle. While she tried, I looked around the customer service area and noticed my item could easily have been ready right there. Finally the manager showed up on other business, so Grace asked if she could go get my order herself. The order was way in the back at the opposite end of the store from customer service. She retrieved the cart, and a minute later, I was out the door. I gave 4 stars only because it shouldnt have taken 15 minutes to pick up an order that could have been sitting in customer service. However, Grace gets 5 stars.

Staff very helpful, has everything you would need for garden

Aisles were very cluttered with impulse buy items. That made it very hard to maintain social distancing and move sheet goods. Staff was aware of the issue, but said it was a corporate decision.

I must say the people at this store were very friendly and helpful. Unlike the one on Arlington St.

Highly recommend this location! Stores shelves are always filled with product, employees are friendly and helpful!

Love the home depot. Went to get some garden stuff and they had everything I needed.

Always find what I need here

I enjoy walking there their business looking at all the things I some day will be able to buy.

Friendly and helpful staff. Always good experience going to Home Depot.

Clean store and had what I needed at a good price. Convenient place to shop.

Very nice place

Employees were very helpful but went there for specific item that said there was five online in store and employees computer said five but he nor supervisor could locate them in store.

Good people to do business with very friendly and helpful

Found everything we were looking for.

Smokey place to shop kind of different from all the other ones but who cares

The Wadsworth Ohio Home Depot is one of the cleanest and friendliest in the brand. Always well stocked. Always friendly. This is genuinely a great example of what a “Home” Depot should be.

If you’re deciding to go to Home Depot or Lowe’s in wadsworth, please go to Home Depot. They are way more knowledgeable and friendly. It is a much more enjoyable experience.

Bought 4 idems from this home depot because of their customer service and their products. I will never buy as much as a screw from any home depot ever again. Over 5000 in appliances and because of covid they wouldnt hook up but paid for it to be done. 2 appliances are not even working. I just bought these appliances not even a yr ago. Go to Lowes dont shop at home depot people.

We shop at the Wadsworth, Ohio location and we were looking for a kitchen backsplash. Ryan whom worked there was so helpful. He went out of his way to explain what we need to do to install the backslash. Home Depot you should be proud to have a employee whom cares about the customers.Thank you Ryan!Todd and Sherri Jenkins

Made a quick run in to get some fasteners only took a couple minutes and was on my way. Well organized .

This is my favorite store in Wadsworth. For all your go to hardware store needs.

They were out of 8000 but air conditioner

Be careful renting at the Wadsworth home depot. We rented a 50 aerial lift that leaked hydraulic oil the whole time we had it. Went out of our way to buy and put the oil in the lift to keep it functioning. They told us they would make it right and not charge us for the whole time we had it due to time lost. Instead they charged us over and told us they couldnt do anything because the contract was closed

Typical Home Depot that has everything you might need for the home with semi helpful staff.

Well stocked with a variety of just about anything you may need for home repair. Lines are short, younger friendly staff, all wearing masks for covid safety.

Used to work there.

Always like coming here.

Very Helpful Staff.Got me a New Grill, & Generator.If its not in stock.Theyll help you find it on line.Thanks Cindy!Thanks also to the Gentleman that helped me picked out the Generator on line.Home Depot in Wadsworth is definitely the place to go.

This Home Depot is my place to go to for on home-improvement needs. They usually have what I’m looking for at a reasonable price.Fred and plumbing is excellent. For other specific needs I prefer to go to Fairlawn or the one on Arlington Road in Akron.

Picked up a few items today. I was provided with help finding my items very quickly, and at a good price.

Had a really good experience in the appliance section. Ted really knows everything about all the appliances.

While they have a lot they often dont carry what I need and I end up going to Lowes.

What can I say its a home depot. But no problems with them.

Shout out to Michael in the paint department! My husband was in to get paint to cover my daughters sunflower yellow room to lady pink! This man not only gave us the best paint but also gave tips and a demonstration on how this paint would cover in 1 coat! And Ill be damned it did! You saved us a day of work in an already hell of a situation! Thank you, and you are greatly appreciated!

They didnt carry the part I needed but they figured that out quickly so, at least they didnt waste my time excessively 😁

Went to get mulch. A young lady working in outdoors helped me load 25 heavy bags of mulch. The guys who sat outside where I was getting loaded up wouldnt even get up to help her. I am going to report this girl to her manager for being a special employee and she deserves to be an employee of the month. She was awesome even though I told her I could load it. She is a great employee for her store

I have been using the curbside pick up service the past few months. Although Im not a bigtime user, I do need home repair items from time to time, and I also need to protect my health. The curbside pick up works very well for me. Today, for instance, I ordered one small item early this morning, and it was ready for pickup around 8 am. Love this service!

Rental center people kinda need to know more about what they are renting out. I knew more than they did. Paint ladys are amazing and the flooring guys really know what they are talking about oh and the guy that got the shower head box down for me thanks.

First time that a employee was there to help without asking for help very friendly and helpful. also young man working register was also very friendly and helpful. thank you.

They had a riding mower at a cheaper price than my Strongsville store and they delivered to my house for free. Friendly staff also.

Helpful, friendly, and courteous employees. Has great selection and knowledgeable in their departments.

This is another one of your typical home depots. but some of the employees inside are absolutely phenomenal with helping you find something. there is a guy in the hardware department that always knows exactly how to help me find what I need for the current project Im doing. They have a decent little garden section its well kept they have a nice selection of plants for the size that it is. its definitely clean inside like all the other ones that I go to. I definitely had a bad time one day when I took my Penske rental there and locked my keys in the truck while it was running. The staff that worked with me was absolutely great about it nobody was angry but eventually the police had to come and open it for them. they helped me out with not charging me over for what I had done cuz it was an honest mistake and I greatly thank them for that.

Great deals, helpful staff

Placed an online order and it was ready within 2 hours. Went to the store, got the goods. Everything was fine.

Always has what I need.

Very helpful. Found everything except 1 item.

Has a little of everything to suite my needs. Quality hardware. Nice workers.

Everything is easy to find and service was great

Love their Philips color changing lights

Always have what l need. Things are easy to fine. If I need help its always there. Store is clean and you can tell the assistants like there job. Good place to buy you project supplies. Thank you

Slowly returning to pre Co 19

Shelves are running very empty. They havint had a reasonable selection of deckmate screws or lumber in months. Lost my shed of all things after I was notified it was available for pickup. It took hours of my ti.e waiting around for them to find it 🤔 I dont suggest this location for anything but a last resort.

Customer service is seriously lacking lately. Their associates, if you can even find one, no longer seem to know a thing about the products in their own departments, and often they dont seem to even care. Disappointing.

Very rude people working there. And more than one both people I talked to were very rude.

Great selections and prices, staff very helpful 🤙🏾

Always have what you need friendly helpful

Can feel like whack-a-mole checking each aisle to find someone to help you. But if you know where to find what you need already you may make it out without getting lost.