We ordered a recliner. The sales personnel at the store were so helpful in guiding us to a chair which will meet our needs. We were concerned about our cats scratching a new chair and the sales personnel gave us their best opinion about which chair would be best. The delivery people arrived promptly and were courteous and pleasant. All in all, a great shopping experience. Thank you!
My husband and I moved to Maine and with a new home needed new furniture. We heard great things about Dow Furniture so they were our first trip to find what we needed. We had the best experience and had so much fun working with Lisa as we selected items throughout the showrooms. We selected and changed our minds...alot...lol...and never was it a problem. Lisa just rolled with our crazy humor. Well need more pieces after the house is finished and we will definitely return to Dow. No other experience could compare to the ease and fun we had shopping with Lisa and her team and family.
Amazing staff in store and for deliveries. Very knowledgeable and listened to exactly what I was looking for. Best furniture store in our area!
Friendly helpful crew. Great delivery service.
Hi everyone, I have been a frequent shopper of Dow Furniture Store in Waldoboro for many years. I like to keep my business local and they make it so easy..I have purchased items from both sides of the road so to speak, the Dow Discount store and the regular store, all the employees are courteous and helpful. I usually can find what I’m looking for and at a good competitive price. If not I have order pieces in the past and they have always come in when they said it would..Deliveries have alway been on time and the delivery people are careful and always nice to talk with. I highly recommend this business.
Shopping at Dows was a real pleasure...the sales clerk left me alone to look, but was right there with any questions. The selection of furniture was plentiful and the prices were excellent, as was the quality of the furniture. Delivery was right on time and the movers were just wonderful. I love my new furniture!!! Thank you to Dows and their wonderful team of people. I recommend Dows highly to others looking for good quality and superior customer service.
My experience at Dow Discount was very positive. I needed a new mattress and the gentleman who helped me did not pressure me in the slightest. He left me alone to try out the beds, which is somewhat of a self-conscious exercise. He told me exactly when it would be delivered, and the delivery was right on time. I am very happy with my new mattress, and so is my back.
Great store, great customer service, prompt delivery. Its an absolutely great store that I would recommend to all my friends.
We needed a recliner to lift stand my Mom. Per usual... big selection and great prices. My husband picked up a stand recliner with heat! Bonus two wonderful recliners .. put into the back of our truck. Best service around. Thank you so much
Nice store. Good people. Salesmen to delivery!
I always have success when dealing with Dow Furniture. Service is outstanding and very accommodating. Service/sales rep provided me several options, as well as suggestions and things to think about regarding the options. Price was perfect.
Very friendly pleasant staff always have what I’m looking for
Its a treat to enter a business knowing that you are going to receive 5* service. The high quality of the merchandise and sales people who listen to your request and work together to help find the perfect items are the combination that everyone is searching for. We never feel pressured and always leave with exactly what we need.
Fantastic service, great prices, excellent professional delivery. We will be back for our next purchase. Highly recommend.
It was busy as they are having a President’s sale. Nevertheless they greeted me and said they’ be with me shortly. I just browsed till someone was available. They were so pleasant and helpful. They were very professional. They have a huge inventory of quality furniture. I purchased an occasional chair and will be ordering a custom fabric couch. Highly recommend them!
Friendly helpful staff, large selection, timely delivery. More personal than chain furniture stores.
From the sales people to the delivery people this company does not disappoint. I have bought a significant amount of furniture from them and they have been great to work with before, during and after the sale. I won’t go anywhere else for furniture! You can’t go wrong here!
Very helpful. My wife and I were happy to work with William.
Helpful, friendly staff.Variety of items!
Absolutely the best experience ever! Will and Dana were so great to help me find everything I needed quickly and efficiently after speaking with Eben on the phone. Everything was ready, everyone was so kind and helpful and I couldnt have asked for a better or more personable experience! Thank you so much!!
They make it easy, especially the texting function on their website
Sales person very helpful and very nice. Delivery crew were promp, helpful and courteous
Great place! We’ve done business with Dow’s many times and have never regretted it!
Dow furniture store is one of the best furniture stores in Maine and I dare say, all of New England. Their inventory appeals to wide array of customer’s style and tastes. We found a living room set we loved but the fabric wasn’t entirely what we were looking for. Lisa Dow herself, spent 3 hours exploring different fabrics until we found the perfect one! Customer service of that magnitude simply doesn’t exist much anymore. We’ve made several purchases from them throughout the years and they’ve yet to fail us. Give them a go! You won’t regret it!
Great customer service. A great smile goes a long way.
Easy going, low key, no pressure. Good selection and service . Fast delivery too. Thanks!!
Excellent service! Very attentive and knowledgeable. Still waiting on that whoopie pie though ;)
So excited for my new sofa!
Lisa and Will thank you for all of your help today. As always it was a great shopping experience. You made sure we had everything we were looking for. The friendly faces and service at Dow’s Furniture is the best. Our community is lucky to have you.
Great prices and selection. The staff is wonderful and knowledgeable.
I let the staff at Dow know what I was looking for and they sent me messages to let me know when something might work. It saved me a couple of trips to the store. My last communication resulted in a couch that works great for my space. They have been very helpful with my furniture search.
Will was very patient and knowledgeable. We really enjoyed working with him. We have purchased other items from them and have always had great service. Congratulations on your retirement Cathy!
Very comfortable store to shop in, no pressure sales! Browsed both buildings and settled on a kitchen set we had wanted elsewhere a while ago. Helpful friendly associates, explained the how manufacturer used select materials and was well known in the Nee England area. Just waiting on delivery now! Thanks Dow Furniture,
I was very pleased when I came to the show room there was a huge selection and I found the perfect sofa for my living room the delivery was smooth and on time they were very accommodating!
Absolutely amazing service!! Very friendly staff and beautiful product.
The employees are very helpful and made shopping for a table and chair set very easy!!
Wil was wonderful! He was patient, a good listener and tireless in answering our numerous questions and checking on things for us. He made us feel like the only people in the store. After our purchase from Wil, we went to see Cathy in the building next door and she was great, usual. We also made a purchase in her part of this large store.
Love that they deliver!
We are very pleased with the selection and prices of the Dow Discount store. Randy was very helpful and patient with our selection. We made more than one visit, to be sure we found the correct bed. Randy was informed and understanding. It was obvious he wanted us to be happy with our purchase. We will think of them first with any future purchases.
We have bought several pieces of furniture in the last few weeks from Dow. After trying to deal with several other furniture stores, we went to Dow and have been very pleased. The customer service and prices are excellent. If they dont have it chances are they can order it. We plan buying the rest of our furniture from them.
I worked for months with Kristi to choose my new living room furniture at Dows. She was amazing to work with- very knowledgeable, attentive, accommodating, and patient. I could tell that she wanted me to leave knowing I had made furniture choices I would be happy with. I would highly recommend working with her on any furniture purchase. All the other sales people were fantastic too-
Great Maine business! Courteous, friendly and professional from the showroom to my home.
I didnt get to go in I got to stay in the van with my dad my mom got to go in because she was looking for a new couch
Excellent customer service!
Ive bought an entire living room from Dow furniture now. I felt like service staff were friendly and easy to work with. Shipping was quick and affordable. Prices of furniture competitive.My sofa and loveseat estimated at 12 to 16 weeks delivery time due to covid. This was not due to Dow furnitures store. it was because manufacturers are not making furniture fast enough. That being said I was pleasantly surprised when I got a phone call on week 11 of waiting.Staff even put up with me checking in once every several weeks to see what the status is.My table sets I picked in store. I walked out with them day of without any hassle. I think Id recommend them to anybody in my area. I would probably tell them to check there first.
Selection was a little slim, but service was good and my salesman was quick.Love my new recliner, fits perfect where I needed it. Salesman even got itTo fit in my car.Thank you!
Rebecca was awesome! Great information and not pushy at all...highly recommend.
Cheap furniture. Maybe good for 5 years use...
Great service! Very friendly! Wouldn’t shop anywhere else!
We had a great experience - they were super helpful - told us the backstory of the company who made the line we ended up purchasing. Super kind and patient as we shopped with two young kiddos. It was our first visit and the service was genuine and so appreciative.
Our salesperson, Will, was very friendly and knowledgeable. We tried perhaps a half dozen different mattresses based on what we thought we wanted but ended up buying the brand Will recommended highly. Very happy with our purchase and looking forward to sleeping on it Saturday night.
Great service, Rebecca took a description of what I was looking for and contacted me when something that matched came in. The delivery crew were professional and friendly. I recommend shopping at Dow Furniture.
Excellent service, options, and price point! It was an absolute pleasure to work with Kristi Bisset, as she skillfully helped us to select the perfect fabrics for our Four Seasons furniture. The personable delivery crew did a stellar job carefully entering our home and then setting up the sofa, chair and ottoman. We could not be more happy with the results and look forward to returning to Dow in the near future.
They were on time, they wore masks, friendly, asked before placing things, made sure things were where I wanted them and they even set everything up.Thank you !
Helpful and accommodating. Great price and quality furniture. Highly recommend. .
Your furniture is high quality. Your delivery crew was very courteous and helpful setting up our awesome dining room set. Thank you!
I dealt with greg he was awesome, very patient, knowledgeable and friendly. Great place to do business
We had a wonderful experience shopping at Dow! Our salesman Aika(?) was knowledgeable as well as professional. It was really appreciated! We highly recommend this store!
The biggest part of a business is leaving, and feeling good, going out the door. Hands down they make you feel this way, like your important to them. Small local businesses are the best!
Couldnt have been more pleased with the entire experience. The salespeople were very attentive and helped us throughout the buying process. The delivery was right on time and gentlemen were polite, friendly and quick. Just like you would expect from the people of Maine.
We ordered a chair from Dow’s in December and we are thoroughly disappointed by our experience. After calling to check in on the order numerous times past the timeframe when they said it would be ready, the chair finally arrived for pickup 5 weeks later. We drove 45 minutes to pickup the chair just to find out that they ordered the incorrect color. We had to contact a few managers to receive their best offer to remedy our troubles: free delivery for a full price chair in another 5 weeks. The customer service we experienced throughout this process has been atrocious. If you are looking to shop local in Maine like we are, awesome...but look elsewhere!
Looking at love seat pull out bed
Good selection of mattresses. Wilmot Dow gave us good advice. Good customer service. Local. Great delivery. Have bought here before and will again.
Everyone from sales to delivery was really great! They have something in every price range! We always go to Dow!
We bought some serious furniture, and the experience was great. It took us a few visits to make up our minds, but Matt was patient and helpful. It was delivered in the time promised (custom pieces) by 2 very cheerful men. They were in and out in no time at all. They arrived when they said they would. Great service! Buy local!
Everyone was very helpful and answered all my questions. It was easy to find what i wanted. Delivery was great, quick, and easy.
Large selection of bedroom collections. Sales associate was very helpful.
Have shopped at Dows for over 30 years. They are so pleasent and helpful. I have filled 3 homes with the furniture from Dow’s. It’s great quality and unbeatable prices .
Will was extremely friendly and helpful. We found it well worth the drive to go to Dow where we found almost every item we needed to furnish our new home. We found their everyday prices very good...especially in their discount building. We will certainly continue to shop there. Also, they offer free delivery for most of what they sell.
We just spent an excellent hour at Dow replacing bedroom furniture after a fire. We’re very happy with the service and selection.
Worked with Will for a new sofa/love seat. He was very helpful and courteous. He didnt hover over us while we looked or try to oversell. He stopped by from time to time to answer our questions. Very good way to do business. The delivery was on time and the delivery team was exceptional. Very pleased.
Found what we wanted at a great price! And it was delivered and set up in just minutes. Looks beautiful, thank you!
Great prices at annual tent sale. I liked being able to buy furniture made in Maine. All sales people were helpful and courteous. Delivery guys were very nice, polite, on time, and well spoken. Ive been happy with everything I bought at Dow.
Big sale at Dow this weekend. Picked up a nice recliner for $100 off. Helpful sales folks.
Delivery crew was very efficient, personable, and professional. Very careful in sectional placement. Had issue with one leg which was immediately documented for repair guy to come out and address.Would definitely return to Dow for any future purchases.
Very welcoming, helpful sales staff. Nice selection
Will was so helpful and accommodating! He listened to what we wanted and the first thing he showed us was exactly what we were looking for. He then worked with us to help us find a matching piece to go with it. We will definitely come back for our furniture needs!
I had a pleasant experience today. The whole team was awesome, Wil showed me a few products and helped me navigate through everything to find exactly what I wanted. I had to go home to measure to make sure the product would work and when I called back he remember me and had my info right in front of him. I’d definitely buy more furniture here in the future.
This furniture store is so accommodating and the staff is professional and friendly. The 2 end tables that I wanted were still in their boxes and the person helping me asked if I preferred to transport them in the boxes or have him assemble them? That was a no brainer for me and within 15 minutes he was loading them into my car. Thank you for that!
Most excellent service! Thank you! Still sleeping comfortably!
Buying furniture at Dow is always a treat. Great selection, helpful staff, great prices. My custom love seat looks great and we delivered 2 weeks earlier than expected - hand delivered and installed in my home. It just doesnt get any better than that!
Very helpful and genuine staff, good product at ok prices. The discount store has good bargains.
Rebecca Wylie was incredibly helpful, friendly and accommodating!
I found the prices to be competitive with the internet which was surprising and the advice to be excellent and not self serving. The sales staff did everything possible to make the experience a positive one. If you want to buy the right matress ask for Matt.
Matt was great from the very first, had answered every question we had even knowing we were not going to buy. Out of all the furniture stores we visited this was the best in quality and answering our questions. I would recommend Dow to anyone looking or buying. By the way we did buy.
I had relocated from overseas so had quite a bit of furniture to purchase to set up my new home. Dows prices were great. Each person who helped me along the journey was friendly and helpful, especially Michele, Kathy and the guys who helped me set up the furniture. I had a great experience and highly recommend you check them out.
I ordered an Ashley Chair through Dow Furniture on Dec. 11th and was told it would arrive within 2-4 weeks. After 5 weeks, I get a call on Jan. 17th that my chair has arrived. I drive 45 minutes to pick my chair up the following day, only to find out that the chair is the wrong color from what I ordered. After talking talking to 2 different managers, the best I was offered was free delivery and a re-order of the chair. Customer service was sub par to say the least.
Im a home town girl and shop the same way. The salesman was friendly and helpful. Plus it was a bonus seeing some friends i grew up with. Support your community, and your community will support you... Thanks Dows
They have a super collection of furniture, and it will fit anyone’s budget. Really great pricing and so many options.. also service is excellent. Staff really knows their stuff. It’s literally like getting an interior decorator for the same price. Also don’t miss their tent sales!!
Fast courteous service very knowledgeable sales people made the whole experience relaxing no pressure to buy and very very much able to explain any questions that we had
My daughter and I went to Dow furniture today to purchase three mattresses and two bed frames. We needed to replace old beds at our house on Vinalhaven. Sonja spent a lot of time with us, answered all our questions, never rushed us, and made the experience pleasant and relatively easy. I wouldn’t hesitate to go back! Thank you Sonja!!!
My sales person was very helpful and knowledgeable about all of the things I was interested in. She was just wonderful !! I love Dow Furniture .!!
Our bed was promised in the middle of September. It came Oct. 23,2017.We had no communication from them until the call of delivery. The delivery people were great. The bed is great but Dow needs to work on communication.
A great range in selection and pricing. My family has come here for multiple pieces of furniture and we’ve never been disappointed.
We had such a great experience at Dow Furniture. Lisa answered all our questions and helped us choose the perfect dining room table for our new home. We felt welcomed as soon as we walked in the store and the shopping experience was excellent.
I have been doing business with your furniture store for many years and have been very happy. I recommend you to my friends and family.
They have great deals and the sales people are so helpful and friendly. The guys who delivered the furniture were very professional and a pleasure to have setting my furniture up.Great place to shop!